2/10 Sangat Buruk
Saira
Bepergian bersama keluarga
26 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unfortunately we had a very bad experience at this hotel. We were very excited after reading reviews and looking that the pictures. In reality, it is a very old building and unfortunately not well-kept. The room we were staying, had a very strong sewage like odour coming from the bathroom. When we told reception about it, they said we will have to wait until the morning. We could not sleep the whole night because of smell. When we went back the next morning, they said that they will send someone to check it out. They sent someone to put a strong fragrance down the drain, which caused the entire room to smell like fumes and then the smell came back. We complained about it again they said it’s too late and we have to stay another night. They said they will send someone to check the room again however that person said the room did not smell at all. After back-and-forth conversations with the reception, they finally moved to a new room with a TV that did not work. While, the pictures look beautiful and the restaurant is on the sea, The buildings are in very rough condition and the rooms have a very bad smell. I do not recommend this hotel.
Saira
Menginap 8 malam pada bulan Mei 2024