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Ulasan untuk The Ritz-Carlton, Atlanta

5 out of 5
The Ritz-Carlton, Atlanta
181 Peachtree St NE, Atlanta, GA

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 455 dari 681 ulasan" "
Penilaian 8 - Bagus. 101 dari 681 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 681 ulasan" "
Penilaian 4 - Buruk. 40 dari 681 ulasan" "
Penilaian 2 - Sangat Buruk. 29 dari 681 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

James, Portland

Bepergian bersama teman
Tidak Disukai: Fasilitas
The service was not up to other Ritz-Carlton properties.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Anthony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff all around were great....
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was clean and the staff was excellent. We had dinner at the steakhouse and everything was delicious.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at the Ritz Saturday night after a long day at the aquarium with our 4 and 2 year old daughters. I felt safe here with my children and the employees were very accommodating to them. There was a small kids table in the lobby with crayons and coloring pages. My daughters also got to pick out a stuffy of their choice upon arrival. The room was very clean and I never felt like my daughters couldn’t walk around the room freely. I do however wish that the room had a functional fridge and a microwave for storing and warming milk. I was able to get some warmed milk for my daughter from the bar downstairs but would’ve rather done it myself in the room. The bartender was very kind though and got it for me as fast as he could. We ate breakfast the next morning on the second floor and it was AMAZING!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Chloe

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Scott DR

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

James, Hilton Head Island

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Disappointing. Doesn’t feel like a Ritz Carlton.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Sakeena T

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very disappointed at my stay @ The Ritz Carlton in Atlanta, GA. The room had many damaged items. When I called corporate, they reached out to the manager in Atlanta. No one contacted me back because on their end, one of the managers closed the case without speaking with me. I have pictures of the damages in the room. I’m so disappointed and I’m waiting for the manager to call me back. I hope The Ritz Carlton has some form restitution for this. This is unprofessional and an outrage.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Convenient location, excellent dining
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Katherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick Trip to ATL
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Tina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jide

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Darren

Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The bathrooms didn't have a fan. Needs updating.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Janna, Gulfport

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love the location of the hotel in proximity to the football stadium. We stayed on the club level and it was superior.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

david, palm beach gardens

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to a few major attractions and very good restaurants
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Chandra

Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Adrian

Traveler bisnis
Tidak Disukai: Staf & layanan
For the Price I paid, very diisappointed.
For the price we paid for this room, I expected more. Everything was a charge.. microwave oven, internet, etc.... They should include everything in the price like other Hotels. Shouldn't be so picky about charging for everthing
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful service and elegant room. Beds are so comfortable. Excellent dining and great lounge! The staff is professional and warm.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Destiny

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Mario

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We'll be back.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tabatha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awesome
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

jenna, puyallup

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Eddie

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
We stay here once a year. Always a pleasure and one of the nicest hotels in Atlanta.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

KIMBERLY DIANA

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Catharine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Ritz Carlton in Atlanta never disappoints and I stay here every time I’m in town. I have no complaints and will suggest that the elevator that was close to the executive suite on the 17th floor is serviced for the sound it made all throughout the night. We could hear it but I didn’t let it effect my stay, or this review. Fredrick with Valley is always a handsome face to greet me as well each time I stay, he’s so nice and accommodating as all of the staff is. Truly this Ritz is why I return to it each time I visit the ATL
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Mariette, Caguas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jide

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

CHRISTINA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always love staying at the Ritz downtown.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Michaella

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was most accommodating, room was lovely, but skip the room service they could never get things right, and the hour or 2 hour wait was not worth it!
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our server Thom in AG is a 5-Star employee and should be cloned! Bellman Steve went above and beyond due to the fiasco with P'tree being closed. Hama in housekeeping is a real gem, even offering to go to another floor for ice after her shift was over because the machine on floor 21 was inoperable. Room Service dinner left a bit to be desired. While the order was repeated correctly and delivered promptly, there were several errors and one of the servers who came to our room didn't speak English so it made communicating a bit difficult. Bellmen need to be told that paper room service menus no longer exist. We were handed a flyer by the front desk but no mention was made of the QR code being the menu there, either. We had to make a call down in search of one. Also, we were not instructed that we needed to use our key card anytime we used the elevator and not just from the lobby level. Sunday brunch buffet was very disappointing as it was basically a repeat of the menu and offered nothing special and exciting. Handheld shower head leaked badly at hose connection. Not being able to reach anyone at the only restaurant until they open for dinner at 5:30pm and not having anyone else capable of handling a reservation request is absurd! We left a message requesting to have the hostess call us upon her arrival with no response. Overall a nice stay but too many misses for a 5-star review
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Michael

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Wilton

Bepergian dalam rombongan
Disukai: Fasilitas
It was fine.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mary Beth

Menginap 3 malam pada bulan Oktober 2023

6/10 Cukup Baik

Sheria A

Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Rashid, Hempstead

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a very nice property. The area around the hotel appears unsafe due to the many homelessness camps.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Trinel

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

matthew

Disukai: Kebersihan, kenyamanan kamar
Great customer service
The atlanta location always has the level of customer service you expect from a ritz. Even ehen theres a major sold out event.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Leeanna

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very peaceful experience. Love the food options in the in room dining. Room service was great. Friendly staff.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Eric

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Yolanda

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The hotel room was not clean the carpet was not vacuumed and the around the toilet was not cleaned. Disappointing for Ritz Carlton. This hotel is also old and dated. The staff was very warm and friendly so I appreciated that.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jordan

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Allison

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Eva

Disukai: Kebersihan, kondisi & fasilitas properti
Beautiful hotel nice people
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Ashley

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I absolutely recommend.
Menginap 1 malam pada bulan Juli 2023