4/10 Buruk
ROSIE
Bepergian bersama teman, Bepergian bersama keluarga
31 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I loved the music for sure. I liked the valet guys and the front desk check-in employee's were the bomb. I was very disappointed at the pool area, a guy by the name Pablo was beyond the rudest staff member at that hotel. He acted so entitled like being a bartender was the highest position it was beneath him to come help guest. open an umbrella for me and my 74 year old mother. Instead, he asks the cutest girl tiny as can be to go open the umbrella and needed she also our assistance as well. When we asked Pablo to come help us with the umbrella he asked if we did this and that to secure the umbrella, unbelievable!!!! He was hell bent on helping!! I guess he felt opening an umbrella for two ladies was not his job; I guess he forgot in service you do it all; yes you have one main job but you also do what it takes to keep a customer coming. The noise was too much at night; Augustine's bar obviously does not follow the outdoor noise ordinances! My room was on the 7th floor; I can only imagine the guest beneath me. I do not believe I will be back stay at "Hotel Van Zandt"!
ROSIE
Menginap 4 malam pada bulan Mei 2024