Pintu masuk properti

Ulasan untuk Hotel NEO Dipatiukur - Bandung by ASTON

3.5 out of 5
Hotel NEO Dipatiukur - Bandung by ASTON
Jl. Dipatiukur No. 72-74, Bandung, West Java

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 23 dari 71 ulasan" "
Penilaian 8 - Bagus. 34 dari 71 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 71 ulasan" "
Penilaian 4 - Buruk. 2 dari 71 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 71 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

6,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Hendiono

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nyaman
Lokasi oke, kamar nyaman, makanan lumayan variatif, pelayanan dan kenyamanan oke..
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rudy Haryadi / Hotel Manager pada tanggal 31 Mar 2020
Terimakasih mas Hendiono, semoga dapat berjumpa kembali di lain waktu - salam / manajemen

8/10 Bagus

indra, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel on strategic location ...
Good location ... Good services ... Good food ... Good experiences
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari RudyHaryadi pada tanggal 24 Mei 2018
Hi Indra, Thanks so much for sharing your nice overall experience staying with us. Do come back when revisit Bandung soon! Cheers - Management

10/10 Sangat Bagus

Andreas nicco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel strategis deket kampus
Tempat tidur nyaman, kamar besar. Lokasi sangat strategis deket banyak tmpat makan dan oleh oleh, area luar dingin brrrrrr. Menu makanan kurang lengkap.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari RudyHaryadi pada tanggal 25 Mei 2018
Thanks mas Andreas nicco buat ulasan baik anda. Masukan anda untuk menu makanan akan menjadi evaluasi tim kami, Jangan bosan untuk kembali lagi ke neo ya....Salam

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Dekat kampus Unpad
Hotel budget dekat kampus
Menginap 1 malam pada bulan Agustus 2017
Terimakasih buat kunjungannya. Salam!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2017
Thank you for positing us great 4-star review !!

8/10 Bagus

risa, bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
overall menyenangkan
kali ketiga menginap disini, cukup memuaskan. masalah hanya di selang shower yg bocor dan agak rusak saja.
Tanggapan dari General Manager pada tanggal 24 Feb 2017
Dear RIsa, Senang sekali mengetahui anda telah berkunjung kembali dihotel kami. Namun kami mohon maaf bila terdapat fasilitas dikamar mandi anda yang seharusnya berfungsi baik dan normal, Hal ini akan menjadi perhatian kami untuk segera kami tindak lanjuti. Sekali lagi terimakasih atas masukan anda untuk perbaikan layanan kami kedepan! Semoga hari anda menyenangkan ! Rudy H - Hotel Mgr

4/10 Buruk

tri

Tidak Disukai: Staf & layanan
seharusnya ada pemberitahuan sebelumnya kalau air minum bayar.ini saat mao checkout baru dtagih bill nya.
Tanggapan dari General Manager pada tanggal 1 Mar 2017
Hello Tri, Terimakasih telah memberikan masukan buat kami di NEO Dipatiukur Bandung Mohon maaf sebelumnya bila masalah minuman berbayar telah mengganggu kenyamanan anda, namun standard kami adalah menempatkan air mineral berbayar 1,5 liter yang dilengkapi dengan tag di leher botol yang dijual - jelas tertera harganya dan compliment yang terletak di kamar mandi juga demikian, tertulis complimentary. Terimakasih atas masukannya dan semoga bila berkesempatan berkunjung kembali anda dapat mengetahui yang berbayar dan yang diberikan secara cuma2 Demikian penjeleasan kami, terimakasih atas perhatiannya Hormat kami, Rudy H - Hotel Mgr

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice room
Nice but little too expensive, it should lower than 500k.
Tanggapan dari RudyH - Hotel Manager pada tanggal 24 Feb 2017
Hi There, thank you for posted comments Please search for promo to enjoy better price! Regards Rudy H - Hotel Mgr

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel enak
Hotel enak bgt! Harga overprice dr hotel2 sekelasnya... Klo gak dpt diskon dr expedia mikir lg deh kesini..

10/10 Sangat Bagus

Muhammad Iqbal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 24 Feb 2017
Hello Muhammad Iqbal Thank you for posting 5 stars ! Regards, Rudy H - Hotel Mgr

8/10 Bagus

alfian

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel strategis
Lokasi hotel cukup strategis dan disekitar hotel banyak tempat warung makan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Worth the price
I had a comfortable stay eventhough the room is not spacious and has no spectacular view, but the hotel is new so it is clean and comfy. it was worth the price.

6/10 Cukup Baik

Bhina, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoy
Semuanya sudah memenuhi standar hanya di kamar yg saya tempati kursi kurang satu kalau untuk berdua, meja untuk menyimpan laptop tidak memadai(kekecilan) sehingga susah kalau sedang bekerja,

10/10 Sangat Bagus

heri, bewok

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang dkt kemana mana disekitar kota bandung
Kamarnya keren,breakfastnya enak bgt,apalagi telor dadarnya yahut,Frontlinernya unik....hehehe,kurangnya cuma gk ada kolam renangnya

10/10 Sangat Bagus

Andre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Robbi

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

takashi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
冷蔵庫が冷えない、冷凍庫が無い
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Trisan Asikin (Mr) Asst. Front Office Manager pada tanggal 1 Feb 2022
Dear Takashi, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Hotel NEO Dipatiukur - Bandung

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
el hotel esta ok, cumple con la comodidad y limpieza esperada. es un hotel sencillo con ubicacion intermedia entre el centro y la zona del parque a un precio accesible.
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Rudy Haryadi / GM pada tanggal 31 Mar 2020
Thank you for staying with us. Looking forward to the opportunity of welcoming you back sir Cheers

8/10 Bagus

Yi Yong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

Man Mei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
WiFi 接收很好
Menginap 2 malam pada bulan April 2019
Tanggapan dari Rudy H / GM pada tanggal 21 Mei 2019
Thanks so much Man Mei for your nice brief review!

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
the windows cannot to be opened and picture on the lift
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Rudy H pada tanggal 19 Mar 2019
Thank you for dropping brief review!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the receptionist is helpful, the food is so so but the service is fast. definitely on the more expensive side of hotel price in bandung, but the location is quite good if you're looking to go to dago and its suroundings
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Rudy Haryadi/HM pada tanggal 18 Jan 2019
Thank you Traveler for dropping review and feedback We are implementing same dynamic price as others. Glad to know you like our location. Look forward to seeing you back Cheers

10/10 Sangat Bagus

Laurensius

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Rudy Haryadi pada tanggal 29 Des 2018
nice and thank Laurensius for your 5* posting!

6/10 Cukup Baik

Fahdzi

Disukai: Kebersihan, kenyamanan kamar
Menginap 12 malam pada bulan Oktober 2018
Tanggapan dari Rudy Haryadi pada tanggal 7 Nov 2018
Thanks !

6/10 Cukup Baik

Made

Disukai: Staf & layanan
Coridor is too dark ... bathroom is dificult to dry ... because shower it could not closed ... so water will pouring the floor BF ... no much options ... not good lah
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
清潔
安くて清潔。部屋も広くて良い。正面の道路が混雑してるが、どこも似たようなものと思う。おススメできます
Menginap 3 malam pada bulan Oktober 2018
Tanggapan dari RudyH pada tanggal 23 Okt 2018
Thank you respected traveller for sharing your recommendation comment on Expedia hotel survey! See you again soon Management

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
帰りの電車の都合もあるため、チェックイン時にレイトチェックアウトをお願いした。滞在中に満室になりレイトチェックアウトができなくなる恐れがあるため、先に追加チャージを支払おうとしたが、受付スタッフは支払いはチェックアウト時で良いと言った。念の為チェックアウト前日にレイトチェックアウトの件を確認したら、満室のため不可と言われた。チェックイン時に言われたことを説明し、交渉した結果、レイトチェックアウトは可能になったが、追加チャージ代の釣り銭が無いなど散々だった。あと洗面台シンクの水捌けがかなり悪いし、セーフティーボックス修理は3回依頼してようやくエンジニアが来た。部屋はきれいでお湯も出る。
Menginap 7 malam pada bulan Oktober 2018

6/10 Cukup Baik

Abdullah

جيد.
فندق اقتصادي لا بأس به.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Rudy Haryadi pada tanggal 19 Sep 2018
Thank you Abdullah for posting us good feedback see you again soon ! Management

8/10 Bagus

SK, Cikarang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
従業員は笑顔で応対してくれてとても感じが良いです。部屋もキレイで特に問題はありません。TVは部屋のサイズからするともう少し大きくても良いかも。立地も街中or郊外へ行くのに程よい位置だと思います。何れにしても値段からすれは大満足です。
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari RudyHaryadi pada tanggal 24 Jun 2018
Thank you SK for staying with us and rated NEO a 4* review - wishing you coming back when you plan to revisit Bandung! Regards/Management

10/10 Sangat Bagus

lydia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a good hotel budget but the breakfast was not so good. The food from the restaurant was great with great price.
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari RudyHaryadi pada tanggal 18 Jun 2018
hello Lydia, Thanks so much for dropping review. Bfast feedback is well noted as we continue to make improvement on its content and taste. Great if you feel our resto price is acceptable! Cheers, Management

10/10 Sangat Bagus

OTTC, Tokyo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
出張&週末観光で利用
初めてのバンドゥン出張で利用しました。ダブルルームに宿泊。 部屋も十分の広さで快適・清潔で、ケーブルテレビも40チャンネル以上見れます。シャワーの水圧も強く、日本人にはうれしいトイレのウォシュレット付!(冷水のみですが南国なので全く問題なし)。朝食は普通ですが、インドネシア料理とパン類、鶏おかゆがあり、私には十分でした。 地のソールフードやフルーツが安価で買えるダゴへは徒歩5分ほど。わたしは得意先との会食以外の夕食はここで済ませていました。羊のナシゴレンは150円程。500円で食べきれないほど満腹です。 ホテルのならびには多くの靴屋(アメリカブランド工場横流し品)、コンビニ、レストランが多く便利です。おそらく世界で一番安くVans、Nike、アシックスが買えます。 多くのインターナショナルブランドが入るモールへは車で15分ほど(Paris Van Javaなど)。次回のバンドゥン出張では必ずまた泊まりたいと思いました。 豪華さ、きらびやかさを求めていない観光目的の方にもおすすめです。
Menginap 2 malam pada bulan Mei 2018
Tanggapan dari RudyHaryadi pada tanggal 4 Jun 2018
Dear OTTC, Greetings from NEO Dipatiukur Bandung - Try something NEO!. Thank you first and foremost for sharing such a nice review from your recent trip and finding our hotel to be beneficial to your needs. For those seeking nice comfortable and economic budget hotel, as many other customer says so we are pleased to learn that NEO Dipatiukur is a good place for you in Bandung included the facility and location. Eatery spots & functional small shops are spreading within a walking distance from our hotel from which this should be a good option for a saving shopping budget travel. On behalf of management, wishing you always have a wonderful trip and looking forward to welcoming you back very soon on your next business or leisure trip when you happen to return to Bandung soon... Cordially yours, Rudy Haryadi Hotel Manager

6/10 Cukup Baik

world traveller, Zurich,

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
used to be good - avoid
useless front desk staff. could not provide advice on tours. dark rooms. strong smell of paint. shower suddenly becomes hot. breakfast was ok.
Menginap 3 malam pada bulan Desember 2017
Dear World Traveler, Thank you for returning and we apologize for the lacking of our new staff's knowledge and few minor in-room facility issues that give us opportunity to focus areas for further continuous improvement. Hope your comments shared can still give us chances to welcoming you back again in future.... Thanks once again Cordially yours, Rudy H/Hotel Manager

8/10 Bagus

Michael, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
clean and spacious room
+ good location + spacious & clean room + good price - breakfast need improvement
Menginap 1 malam pada bulan Oktober 2017
Tanggapan dari RudyH - Hotel Manager pada tanggal 23 Okt 2017
Hi Michael, It is really appreciated for supplying us feedback. Great to know how you like your bedroom function and location, hence comment for us to improve on the breakfast has been actioned by representing the modified look that we hope our customer notified it. Hope to opportunity of seeing you again soon. Thank you and have a nice day.... Faithfully yours, Rudy H/Hotel Mgr

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很不错的房间
房间挺大的,很干净,早餐也不错
感谢您的好评,感谢您喜欢我们的酒店。 期待您的光临! 问候,

8/10 Bagus

indonesian, chinese

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bandung is using powerpoint with 2 holes only.
Room is clean, bed is comfortable, water heater and air-con is working fine. Tv channels has many selection but i am not able to switch off the indonesia auto audio translating which come after english, all function has been search and change to english only but to no avail. Receptionist staff who works on working hour have a good attitude than midnight staff. The room powerpoint is different with Singapore. It has only 2 holes. When contact receptionist, i was told that they ran out of the converter as many guests have borrowed first. I would like to compliment security guard for their good service and attitude. Overall, i still like this hotel.
Tanggapan dari RudyH - Hotel Manager pada tanggal 5 Apr 2017
Dear Valued Guest, Thank you for for your reviews with some positive comments and feedback We have looked into you comments about several issues and have been in progress to resolve with some training needs. Much appreciate those constructive feedback for our immediate improvement and thank you for bringing them up to our attention! Hope to see you come back and revisit us soon! The management

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thank you for posting 5 stars Review !

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
本当に快適でした。従業員の雰囲気も良かったです。もしバンドンに再度訪れる予定があれば、ぜひ利用しようと思えるそんなホテルでした。
Tanggapan dari RudyH - Hotel Manager pada tanggal 12 Mar 2017
拝啓、 NEO dipatiukur Bandungで私たちと一緒に過ごすことはとても楽しいことです。 管理職とスタッフはあなたの肯定的なコメントを見てうれしく、すぐにあなたに会いたいと思っています。 私たちに次のご滞在になるためのメールをお知らせください。 ありがとうございました Rudy H - ホテルマネージャー

10/10 Sangat Bagus

Joy, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Located at Bandung city center
Location was great although parking was kind of small. Close to food, located near dago area, very close to ITB.
Tanggapan dari RudyH - Hotel Manager pada tanggal 10 Mar 2017
Dear Joy, Greetings from us at NEO Dipatiukur Bandung - Try something NEO! It is our pleasure to have you staying in our property. Happy to know that our location benefit you which also is near to famous ITB University. We are sorry about our parking limitation as we wish we could provide you more due to space we have. Hope this will not prevent you from returning to NEO dipatiukur Bandung in the near time. Wish have a nice day and see you again soon! Regards Rudy H - Hotel Mgr

8/10 Bagus

RAJINDER KAUR

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant and enjoyable stay.
It was a very comfortable stay and the staff were excellent. Very friendly and very helpful. All the staff were very jovial. Breakfast was not very good though. Should have some pastries. Not everybody eats beef so there should be less beef. Only beef sausages were available.
Tanggapan dari General Manager pada tanggal 27 Feb 2017
Hello Rajinder Kaur, Thank you for posting review about NEO dipatiukur Bandung! We value your feedback with appreciation. Our breakfast menu and variation are served on circulation - too pity you do not consume beef hence next time you come, just call the waitress and they should be ready to help you with optional menu suits your taste. Look forward to the opportunity of welcoming you back in the future time! Kind regards, Rudy H - Hotel Manager

10/10 Sangat Bagus

Kimberley, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel with good food around
The place is pretty near the airport as it takes about 20-25mins (incl traffic). There is loads of good and cheap food around the hotel. The exterior of the hotel looks clean and new. The staff were really friendly and helpful. The room was clean and decent with proper amenities. The breakfast spread was reasonable and the food was pretty nice.
Tanggapan dari RudyH - Hotel Manager pada tanggal 24 Feb 2017
Hi Kimberly Greetings from NEO Dipatiukur Bandung - try something NEO Thank you for posting review and shared your positive comments. All the hotel team are working hard to please all the customer to enjoy our hotel and the services We will convey our team to continue deliver our very best to our valuable customer like you See you soon on your return!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 24 Feb 2017
Hi guest Thank you for staying with us and posting 5* to NEO Dipatiukur Bandung See you again soon! Rudy Haryadi The management

8/10 Bagus

HEESUK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
가성비 괜찮은 호텔
프로션가로 삼만원대 묵었고 전반적으로 만족스러웠어요. 네오가 규모가 작은 캐주얼한 모텔식 호텔체인입니다. 교통이 좋아 근처에 다고나 운빠드 일보러다니기도 편했고 조식도 잘먹었어요. 와이파이잘터지고 룸서비스 음식도 괜찮아요. 방음은 괜찮은 편인데 인도네시아인들이 워낙 복도에서나 문열어 놓고 떠드는 편이라 약간 시끄러워요. 스텝들도 친절해요. 10000루피아 작은팁에도 기분좋게 활짝 웃어줍니다.
Tanggapan dari General Manager pada tanggal 24 Feb 2017
Dear Heesuk, Thank you for your comment posted. although we can not understand all the message sent, however we appreciate your time share our hotel product and services. We look forward to welcoming you soon! Regards Rudy H - Hotel Mgr

10/10 Sangat Bagus

Indra, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best Hotel with affordable price
This is the first time I stayed in Neo Hotel Dipatiukur. Base on the review, they recommend this hotel. So I booked Neo for my 4 days honeymoon. It has very nice and clean room and bathroom. They also provide delicious food for breakfast. I will book at Neo for another trip to Bandung. Thank you!
Tanggapan dari RudyH - Hotel Manager pada tanggal 24 Feb 2017
hello Indra, Warm greetings from us at NEO Dipatiukur Bandung. Glad to read your positive comments and thank you for spending your memorable honeymoon as we are pleased to know that you enjoyed your overall stay with us. Look forward to see you soon! Rudy H - Hotel Mgr

6/10 Cukup Baik

paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Inconvenient but clean hotel
Reasonably good hotel, excellent staff, nothing nearby though and they close the restaurant and bar around 9.30
Tanggapan dari General Manager pada tanggal 27 Feb 2017
Dear Paul. Thank you for you posting comment! Glad that you like the service but our hotel restaurant is always open till 11pm. Do let us know should you need further assistance when you are around as our team will be happy to assist you Cordially yours, Rudy H Hotel Mgr

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
다른 후기 처럼 청결 하지 않음 / 복불복
직원 친절 서비스 모든게 완벽하다 생각 했을때 BED BUG 발견 최악
Tanggapan dari General Manager pada tanggal 10 Mar 2017
Dear Sir, Thank you for staying with us at NEO Dipatiukur Bandung Happy to read good review shared but we really sorry that we do not really understand about your bedbug comment as we have never experienced that in our new hotel. Perhaps you can contact us separately to clarify your comment if this is the area for our improvement. Hope to hear from you soon Regards, Rudy H - Hotel Manager 397/5000 근계, NEO Dipatiukur Bandung에서 우리와 함께 지내셔서 감사합니다. 공유 된 좋은 리뷰를 읽는 것을 기쁘게 생각합니다.하지만 우리는 새로운 호텔에서 결코 경험하지 못했던 것처럼 우리가 당신의 벌레에 대해 정말로 이해하지 못한다는 점에 정말 유감입니다. 이 부분이 개선의 여지가 있다면 의견을 명확하게하기 위해 별도로 Google에 문의하실 수 있습니다. 곧 소식을 듣고 싶습니다. 문안 인사, Rudy H - 호텔 매니저

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 24 Feb 2017
Thank you for posting 4stars for us!

10/10 Sangat Bagus

Sany Shianian, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Strategy Location
Spacious comfort room. Near local and street food stalls. Friendly n helpful staffs. Compliment to all and especialy to Mr Defi, our knowledgable driver who tour us around. Our memorable holiday 2016. Keep it up.
Tanggapan dari Rudy H pada tanggal 24 Feb 2017
hello Sany Shianian, Greeting from NEO Dipatiukur Bandung ! Glad that you found our hotel benefit your recent stay with us. We will convey your satisfaction on Defi our Belldrive whom looked after your city trip during your stay Wish to see you soon in Bandung! regards Rudy H - Hotel Mgr

8/10 Bagus

Didiek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel to stay
Overall is good with reasonable hotel rate. Kind of breakfast vary is need to be improved. Food for dinner is good taste. I have been visited here for 3 times within 2 months.
Tanggapan dari General Manager pada tanggal 10 Mar 2017
Dear Didiek, Thank you for dropping feedback on your recent with with us customer comments are reason for us to stay continue for improvement. Wish to seeing you back when returning to Bandung and experience the improvement made. Look forward to opportunity of welcoming you back Regards Rudy H - Hotel Mgr

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Neo Dipatiukur
Great and pleasant stay. Hotel located at a convenient area with many foods nearby. Clean and comfortable room. Hotel staff performance are great. There are 2 things to improve. 1st: Few Car Park available for guest 2nd: Breakfast varieties
Tanggapan dari General Manager pada tanggal 10 Mar 2017
Dear Sirs, Greetings from NEO Dipatiukur Bandung - Try something NEO! It is indeed a pleasure to have you trying our hotel and we welcome your both positive comments and feedback. Yes, being budget hotel we do not unfortunately provide spacious parking and we have been doing things to improve our breakfast variations since then. Hope to have the opportunity of welcoming you back in the near future ! Kinds regards, Rudy H - Hotel Mgr

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor amenities, decor like a brothel
Newish hotel with basic amenities. No hairdryer, hand towel, washcloth, or robe. Was disconcerted by the walls painted with pin-up girls and even more distressed to find the reception desk girls dressed in white wigs to match the wall decor! Overall, a sleazy look and feel. Poor breakfast buffet. Definitely no more than 2'5 to 3 star max. Very disappointing.
Tanggapan dari RudyH - Hotel Manager pada tanggal 10 Mar 2017
Dear Sir, Thank you for taking time to share your constructive comments NEO hotel is a budget hotel concept and sorry to learn how you might expect the standard we provide to be like any 3 to 4 star or above. We listen all the customer comments very positively. We apologize if you happened to pick the wrong place but once again we appreciate for trying our product. We wish you have a nice day! Cordially yours, Rudy H - Hotel Mgr