Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.
6/10 Cukup Baik
Raenaldi
Traveler bisnis
15 Feb 2020
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Keluhan
Waktu saya menginap pelayanannya begitu buruk....saat saya menginap dan waktu saya lagi istirahat tiba2 pintu kamar saya dibuka oleh tamu lain...karena pihak hotel salah memberikan kunci kamar ke tamu yang baru cek in
Raenaldi
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Joey pada tanggal 26 Feb 2020
Ini bukan pengalaman yang kami ingin Anda miliki, Kami akan menyelami lebih dalam masalah ini dan akan melakukan upaya terbaik kami untuk meningkatkan pengalaman Anda bersama kami. Salam, Joey
- hotel yang bagus, pelayanan cepat, bersih. akses gampang.secara keseluruhan bagus.
novian
6/10 Cukup Baik
Maya
28 Des 2012
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
nyaman tapi kurang teliti
secara keseluruhan, hotel ini baik, nyaman dan bersih,, tapi sangat disayangkan, kurangnya pemeliharaan atau ketelitian para pekerja nya.. karena untuk kamar yg saya tempati di lantai 8, terjadi kebocoran disaat hujan datang..mungkin kaca kurang rapat? untuk makanan, perlu ditingkatkan,, spageti nya kurang matang, pancake kurang menarik dll..
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey
6/10 Cukup Baik
Jongwon
12 Nov 2019
Jongwon
Menginap 1 malam pada bulan November 2019
8/10 Bagus
Ade Diana Merry
27 Jul 2019
Disukai: Staf & layanan, kondisi & fasilitas properti
Ade Diana Merry
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kevin pada tanggal 21 Sep 2019
We are grateful Diana that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Kevin
6/10 Cukup Baik
Traveler terverifikasi
Traveler bisnis
28 Mei 2019
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
밖의 소음이 잘 차단 됨.
화장실에서 불쾌한 냄새가 났음.
아침 식사가 거의 매일 똑 같아서 지루 했고 기본족인 달걀 후라이등이
없어서 불만
Traveler terverifikasi
Menginap 13 malam pada bulan Mei 2019
8/10 Bagus
Traveler terverifikasi
Bepergian dalam rombongan, Traveler bisnis
26 Feb 2019
Disukai: Staf & layanan
The location is ideal and very strategic. For those who like convenience this hotel is highly recommended.
Amazing location and helpful staff. We would come back again
Weike
Menginap 1 malam pada bulan Maret 2017
6/10 Cukup Baik
Traveler terverifikasi
12 Jun 2017
Tidak Disukai: Kebersihan, staf & layanan
Traveler terverifikasi
Menginap 1 malam pada bulan Juni 2017
4/10 Buruk
melvin
17 Nov 2016
Disukai: Kebersihan, kondisi & fasilitas properti
dissapointing
wi fi doesn't work in room 502
buffet breakfast very limited,,even no pastry.Had to wait 45 minutes for soft boiled eggs order.
Manager unreachable for 2 days when trying to lodge complaints with him.
No comments from any of remaining staff with regards to our grouses
melvin
10/10 Sangat Bagus
Best choice, 15mins to Airport (depends on traffic conditions)
Nice hotel, very near with highway exit. It located right above BTC mall, decent clothing mall. It is sorounded with snacks shop. They also have delivery service for Mayasari snacks.
(+) Clean.
(+) Using access card to access every floor.
(-) Hard to find parking lot in the mall.
(-) No hand soap.
Overall it's a nice hotel. Breakfast is simple but good enough to start the day with. The hotel is an adjescent buiilding to the BTC Mall. Not really a big mall as compared to Pasar Baru, but not that bad as u can easily find many foods, clothing and a cinema too. The only drawback is the hotel entrance/lobby is at the roof top of the mall parking area. Hence, if you are coming with a large group using a bus, then u have to walk up to the hotel with your belongings via the mall becoz bus cannot go up to the roof top/hotel entrance. One more thing, upon check out, it was very nice when the hotel staff assisted me to call for a cab and gave me a vaucher of Rp25k. So, i just need to present the voucher to the cab driver and only pay the balance. Oh not to forget, the cab is also good, using the meter, the driver is nice & polite. The cab is called AA Taxi and it's yellow in colour.
Im first time visit in Bandung. Im worry abot the place and hotel. But I reach the hotel the receptionist invite me im really like. They are very kind to me im really happy to stay there. Im strongly recommend every body.
Would recommended this hotel to any traveller on small budget. It's definitely worth your money to stay here, clean, convenient, safe and friendly staff !
The hotels is new, so the building condition is good. Its at the same location as the BTC mall. So, if you want to shop and find a dinner, this will ease yours. The location is also perfect for my condition. My project is located on the Bandung airport, just about 2 km from the hotel, and you can get there via small street behind the hotel, quick and easy, without the traffic of the main road in front of the hotel.