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Ulasan untuk Bally Suite Silom

3.5 out of 5
Bally Suite Silom
10 Silom Soi 2 Silom Road, Surawong, Bangkok, Bangkok

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 117 dari 886 ulasan" "
Penilaian 8 - Bagus. 398 dari 886 ulasan" "
Penilaian 6 - Cukup Baik. 247 dari 886 ulasan" "
Penilaian 4 - Buruk. 88 dari 886 ulasan" "
Penilaian 2 - Sangat Buruk. 36 dari 886 ulasan" "

7,4/10

Kebersihan

7,4/10

Staf & layanan

6,6/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Eiji

Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

reona

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
シャワーが弱い
Menginap 4 malam pada bulan Februari 2024

6/10 Cukup Baik

Nick Ko

Menginap 9 malam pada bulan Januari 2024

6/10 Cukup Baik

KOJI

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
お湯が出ない。
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari The Management team pada tanggal 29 Jan 2024
Dear Koji,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

4/10 Buruk

Fumiyoshi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
シャワー🚿は、温度は低く水量も無く、最低です。旅行でやっぱり日本人だったら余計に旅の疲れはお風呂で取りたい方が多いと思います。 だから、設備で満足する所がありません。 最低です。
Menginap 8 malam pada bulan Januari 2024
Tanggapan dari The Management team pada tanggal 29 Jan 2024
Dear Fumiyoshi,Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps.With kind regards,

6/10 Cukup Baik

HUNAN, TAIPEI

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
地點是非常的不錯方便，但飯店就一般般，我住的二樓廁所有異味有時還會有小飛蟲進來，房間燈光偏暗，插頭座非常的不方便。
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Management Team pada tanggal 17 Jan 2024
Dear Hunan,Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps.With kind regards,

8/10 Bagus

Taishi

Disukai: Kebersihan, staf & layanan
MRTの上りエスカレーターがホテル出てすぐ、また商業施設がいくつもあり便利です。ただ、隣接してクラブがあるので夜中2時過ぎまでは少しうるさいので音が気になる方はおすすめしません。
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari The Management Team pada tanggal 17 Jan 2024
Dear Taishi,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With Kind regards,

6/10 Cukup Baik

ToneTone

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
The room was smell when first came in.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Management Team pada tanggal 17 Jan 2024
Dear Valued guest,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With Kind regards,

2/10 Sangat Buruk

Yoshiro

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
部屋の機械がボロボロになっていて英語さえも読めない。 Wi-Fiの速度が悪い。 シャワーは暖かくならない。 冷蔵庫が冷たくならない。
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Management team pada tanggal 10 Des 2023
Dear Yoshiro,Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps.With kind regards,

8/10 Bagus

MARK

Disukai: Kebersihan, staf & layanan
convenient location with easy access to BTS, food and shopping
Menginap 3 malam pada bulan November 2023
Tanggapan dari The Management Team pada tanggal 10 Des 2023
Dear Mark,Thank you very much for your review. We value all feedbacks that we receive from our guests. We hope you will come back to stay with us again the next time you are in Bangkok.With kind regards,

8/10 Bagus

Mario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and close to everything
Nice hotel for shorter stays, easy acces to everything, subway and shopingmals 2 min fod 1 min
Menginap 3 malam pada bulan November 2023
Tanggapan dari The Management Team pada tanggal 14 Nov 2023
Dear Mario,hank you for your nice comments after your recent stay with us. We hope you will come back to stay with us again the next time you are in Bangkok.With kind regards,

6/10 Cukup Baik

Ting

Disukai: Staf & layanan
Friendly staffs with a fair ,if not workable,facilities.Reasonable price
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari The Management team pada tanggal 14 Nov 2023
Dear Ting,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

8/10 Bagus

Katsuya, Motomachi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari The Management team pada tanggal 27 Agu 2023
Dear Katsuya,Thank you very much for your valued feedback. We hope you will come back to stay with us again the next time you are in Bangkok.With kind regards,

2/10 Sangat Buruk

KOICHI

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room key is linked to the room's power control, so you can't charge it while you're away. The structure of the door was bad, and the noise of opening and closing continued until the early hours of the night, so I couldn't sleep.
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari The Management team pada tanggal 21 Agu 2023
Dear Koichi,Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps.With kind regards,

10/10 Sangat Bagus

TAKERU

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
駅近くで繁華街にも歩いて行ける好立地なホテルです。スタッフの応対も丁寧です。強いて言えば築年数が経っているため下水の臭いが強めです。隣がClubなので寝つきが悪い方には向かないかもしれませんが私は寝つき悪くないので次回もこちら利用させていただこうと思います。
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari The Management team pada tanggal 15 Agu 2023
Dear Takeru,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

8/10 Bagus

Ng tiak wee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari The Management team pada tanggal 15 Agu 2023
Dear Ng tiak wee,Thank you very much for your valued feedback. We hope you will come back to stay with us again the next time you are in Bangkok.With kind regards,

8/10 Bagus

HIROMITSU

Disukai: Kebersihan, staf & layanan
立地場所が最高です
Menginap 12 malam pada bulan Juni 2023
Tanggapan dari The Management team pada tanggal 15 Agu 2023
Dear Hiromitsu,Thank you very much for your valued feedback. We hope you will come back to stay with us again the next time you are in Bangkok.With kind regards,

10/10 Sangat Bagus

Boonyarat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our favorite place to stay in Bangkok. Perfect place for shopping and night life. Next to BTS station. ONLY if you don't mind the club music during the night until 2am. 😀
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari The Management team pada tanggal 3 Jul 2023
Dear Khun Boonyarat,Thank you for your valued feedback. We are delighted that you had a great stay with us. We hope you will come back to stay with us again in the next future.With kind regards,

8/10 Bagus

TAKERU

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari The Management Team pada tanggal 14 Mei 2023
Dear Takeru,Thank you very much for your feedback. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

10/10 Sangat Bagus

TATSUNORI

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
タニヤプラザにとても近く道路を横断しなくても歩いて行けるのが良かったです。
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari The Management Team pada tanggal 8 Mei 2023
Dear Tatsunori,Thank you very much for your positive review. We hope you will come back to stay with us again the next time you are in Bangkok.With kind regards,

8/10 Bagus

MICHAEL

Disukai: Staf & layanan, fasilitas
You can’t get more busy than Si Lom road. So if you like that sort of thing, you’ll be occupied. Lots of shopping. Place was big and okay with a 70s vibe. Staff was pleasant and helpful. No complaints.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari The Management Team pada tanggal 8 Mei 2023
Dear Michael,Thank you for your positive review. We are delighted that you had a great stay with us. We hope you will come back to stay with us again the next time you are in Bangkok.With kind regards,

10/10 Sangat Bagus

??

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフがとても良いと思います
Menginap 5 malam pada bulan April 2023
Tanggapan dari The Management Team pada tanggal 8 Mei 2023
Dear Valued guest,Thank you for your nice comments after your recent stay with us. Please let us have your return again in the future, we would perform the best to ensure your good experience again.With kind regards,

6/10 Cukup Baik

stewart

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
lovely staff. Next to largest gay niteclub in Bangkok closes 3am so very noisy till late
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari The Management Team pada tanggal 28 Mar 2023
Dear Stewart,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

6/10 Cukup Baik

HIROMITSU

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
場所的には最高 シャワーのお湯が出ない時が多い
Menginap 10 malam pada bulan Februari 2023
Tanggapan dari The Management team pada tanggal 28 Feb 2023
Dear Hiromitsu,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

8/10 Bagus

Yoshitaka

Disukai: Kebersihan, staf & layanan, fasilitas
明かり（電灯）が暗いのと、日本式の電源プラグでは奥まで刺さらないのでCとの変換プラグは持っていったほうがいいと思います。それ以外は値段と位置関係（BTSのエスカレーターのほぼ前）を考えると充分です。
Tanggapan dari The Management team pada tanggal 20 Jan 2023
Dear Valued guest,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.

8/10 Bagus

Toshiaki

Bepergian dalam rombongan
使いやすいホテルなのでいつも宿泊しています。BTSサラデン＆MRTシーロムが目の前で移動には最高です。渋滞のひどいバンコクでは便利です。施設の設備、清潔さは並ですが寝るだけの方にはおススメ。隣や周辺がBARで深夜まで超騒がしいですが気にしなければとにかくいいところです。
Tanggapan dari The Management Team pada tanggal 9 Jan 2023
Dear Toshiaki,Thank you very much for your nice review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

6/10 Cukup Baik

Ryo

Menginap 3 malam pada bulan Desember 2022

10/10 Sangat Bagus

Mir

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is suitable place and the hotel staff behavior is excellent.
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari The Management team pada tanggal 14 Okt 2022
Dear Mir,Thank you very much for your nice comments after your recent stay with us. Please let us have your return again in the future, we would perform the best to ensure your good experience again.With kind regards,

2/10 Sangat Buruk

daniel

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hell on earth. Did not sleep at all.
Cons: -Deluxe room and bed was messed up dirty, entire room was bathroom dirty and it hadnt even been made up! -only one room access pass for 2 people -no one helped take luggage to room or show me the things in the room -control panel damaged and couldnt see what turns on aircon -damaged peeling paint on bathroom roof/bedroom walls -When they finally cleaned the rooms they blocked the entire hallway with their equipment and giant garbage bags. I walked past condom packets in there -loud noisy and cooking food in the kitchen using ingredients blocking my door. The cook had her child playing and screaming outside my hotel door in the hallway while I was trying to rest -shower dirty with mould, so when you shower the mould detaches and floats around your feet -bed was hard as a rock, making it difficult to sleep and resulting in a sore back next morning -no sheets on bed only a doonah (which was hot polyester) meaning hot and sweaty allnight -thin windows and very loud traffic noise and window broken and open -Loud rain (and traffic) through the aircon vent as well as the aircon machine extremely loud. Aircon also looked pile it had been never cleaned -no spare toilet paper (halfway through the first night the one small toilet paper was finished) -curtain also fell down and stopped working -glass door entrance broken so only opened 30cm, had to squeeze in to hotel
Menginap 2 malam pada bulan September 2022
Tanggapan dari The Management team pada tanggal 4 Okt 2022
Dear Mr. Daniel,Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps.With kind regards,

4/10 Buruk

Che Mohd

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is in dire need of refurbishment and renovation. The sewer smell is very strong coming from the toilet. However, it is still the most convenient hotel in sala daeng/silom at the heart of nightlife.
Menginap 1 malam pada bulan September 2022
Tanggapan dari The Management team pada tanggal 19 Sep 2022
Dear Che Mohd,Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps.With kind regards,

6/10 Cukup Baik

Choon kwan

Disukai: Kebersihan, staf & layanan
Prefer no window because downstairs is a disco
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari The Management team pada tanggal 10 Okt 2022
Dear Valued guest,Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide.With kind regards,

6/10 Cukup Baik

Anthony

Disukai: Kebersihan
Location! Right out the door you can connect to the subway, elevated train, and busses or taxis. Walk to a shopping mall in 5 min. for everything you need from groceries to apparel to scores of sit down dining of all levels.. as well as more of the same along Silom road.
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari The Management team pada tanggal 6 Agu 2022
Dear Khun Anthony, Thank you very much for your review. Please let us have your return again the next time you are in Bangkok. With kind regards,

8/10 Bagus

Kam Hon, Walter

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Location is great.. however, there is some bad smell coming from the drainage at the toilet.
Menginap 7 malam pada bulan Juli 2022
Tanggapan dari The Management team pada tanggal 1 Agu 2022
Dear Mr. Walter, Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide. With kind regards,

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Good location but an old hotel
The location is good. Between BTS and mrt. But is an old hotel.
Menginap 9 malam pada bulan Juni 2022
Tanggapan dari The Management team pada tanggal 5 Jul 2022
Dear Valued guest, Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide. With kind regards,

8/10 Bagus

Stefan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari The Management team pada tanggal 27 Jun 2022
Dear Stefan, Thank you very much for your valued feedback. We hope you will come back to stay with us again the next time you are in Bangkok. With kind regards,

10/10 Sangat Bagus

Ragnar

Menginap 2 malam pada bulan Mei 2022
Tanggapan dari The Management team pada tanggal 1 Jun 2022
Dear Ragnar, Thank you very much for your nice feedback. Please let us have your return again in the future, we would perform the best to ensure your good experience again. With kind regards,

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Location couldn't be better!
Great location, on a main road through Saladaeng, everything you need close by, BTS station, shopping mall, market, street food, massage places etc etc. Place obviously a bit dated but if you're not planning on spending much time in the room, it couldn't be better - well, actually hot water in the shower would have been welcome, but in the Bangkok heat whats wrong with a cold shower to cool you down anyway eh!
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Management Team pada tanggal 8 Feb 2022
Dear Kevin, Thank you very much for your nice comments after your recent stay with us. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide. We hope you will come back to stay with us again the next time you are in Bangkok. Best regards,

2/10 Sangat Buruk

Richard Dee

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing I left within a couple of hours.not the room I wanted.no windows tv didn’t work and aircon.not very good
Menginap 3 malam pada bulan Januari 2022
Tanggapan dari The Management team pada tanggal 10 Jan 2022
Dear Richard, Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps. With kind regards,

6/10 Cukup Baik

olivier

Tidak Disukai: Kenyamanan kamar
Menginap 5 malam pada bulan Oktober 2021
Tanggapan dari The Management team pada tanggal 9 Nov 2021
Dear Valued Guest, Thank you very much for your review. We value all feedbacks that we receive from our guests and will use it to improving the service that we provide. Best regards,

8/10 Bagus

Boonchai

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It is located at the heart of Bangkok and near BTS transportation.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari The Management team pada tanggal 26 Okt 2021
Dear Khun Boonchai, Thank you for your valued review. We are pleased that you were satisfied our location ideal. We hope you will come back to stay with us again the next time. Best regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Nick pada tanggal 20 Mar 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Nick pada tanggal 9 Mar 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Nick pada tanggal 6 Mar 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
Nice location. Few steps to bts and night market. Good price. The night male front desk is not friendly and rude. But the rest of the experience was ok
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Nick pada tanggal 4 Mar 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
アメニティーが少ない。歯ブラシ、髭剃り、ドライヤーがない。石鹸、シャンプーしかない。
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Nick pada tanggal 19 Feb 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

6/10 Cukup Baik

OG, 日本

Bepergian dalam rombongan
部屋はきれいですが装備の説明がないので、苦労しました。また、外の音が結構部屋の中まで聞こえました。スタフの対応は普通でした。
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Nick pada tanggal 13 Feb 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

8/10 Bagus

Choon Kwang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Nick pada tanggal 7 Feb 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

8/10 Bagus

TAKESHI

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Nick pada tanggal 5 Feb 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

8/10 Bagus

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Nick pada tanggal 3 Feb 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Nick pada tanggal 3 Feb 2020
Dear Valued guest, Thank you for your review. We value all feedback that we receive from our guests and will use it constructively towards improving the service that we provide. We are looking forward to the pleasure of opportunity to welcome you back again. Best Regards, Bally Suite Silom Team