Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 30 dari 111 ulasan" "
10 - Sangat Bagus
30
Penilaian 8 - Bagus. 55 dari 111 ulasan" "
8 - Bagus
55
Penilaian 6 - Cukup Baik. 13 dari 111 ulasan" "
6 - Cukup Baik
13
Penilaian 4 - Buruk. 8 dari 111 ulasan" "
4 - Buruk
8
Penilaian 2 - Sangat Buruk. 5 dari 111 ulasan" "
2 - Sangat Buruk
5
8,2/10
Kebersihan
8,2/10
Staf & layanan
7,8/10
Fasilitas
7,6/10
Kondisi & fasilitas properti
7,6/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Mazen
26 Apr 2024
Mazen
Menginap 2 malam pada bulan April 2024
Tanggapan dari Grand Richmond Hotel pada tanggal 27 Mei 2024
Dear Mazen,Greetings from Grand Richmond Hotel!We were thrilled with your 5/5 rating! Thank you for choosing to stay with us and leaving your perfect rating. We always strive to provide only the best possible services and experience to all our guests; your excellent rating confirms that we achieved this goal. We confidently invite you to come back and have another enjoyable stay with us.Warm regards,The Management Team
4/10 Buruk
Jiro
14 Apr 2024
Jiro
Menginap 1 malam pada bulan April 2024
Tanggapan dari Grand Richmond Hotel pada tanggal 9 Mei 2024
Dear Jiro,Greetings from Grand Richmond Hotel!Thank you for choosing to book our property and for leaving a rating. We set a high standard for ourselves in terms of products and services and we regret that we did not seem to meet your expectations during your stay. We would highly appreciate it if you could share with us some details of what took place while you were at our resort so we can determine what we could have done better to make you a highly satisfied guest.It is our commitment to continuously improve our services and your input will be valuable to enhancing our services further.We hope to hear from you soon and have the chance to provide you with a much better experience on your next visit.Warm regards,The Management Team
6/10 Cukup Baik
Göran
Traveler bisnis
10 Feb 2024
Tidak Disukai: Kebersihan
This hotel is a 3-4 star hotel, not 5 as mention in booking? Restaurant close to earley,
Göran
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Duty Manager pada tanggal 24 Feb 2024
Dear Göran,Thank you for choosing to stay at Grand Richmond Hotel and please accept our apologies for not reaching your expectations.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience.Hope that on your next trip to Nonthaburi, you give us another chance to redeem ourselves and prove to you that your recent experience was not in line with our standards.Best regards,Duty Manager
10/10 Sangat Bagus
Lior
6 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very close to MRT and conveniently located near many attractions
Lior
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Duty Manager pada tanggal 24 Feb 2024
Dear Lior,Thank you for choosing to stay with us at Grand Richmond Hotel. and Looking forward to welcoming you back soon. Best regards,Duty Manager
2/10 Sangat Buruk
naoki
Traveler bisnis
2 Feb 2024
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
naoki
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Grand Richmond Stylish Convention Hotel pada tanggal 20 Mar 2024
Dear Naoki,Thank you for choosing to book our property. We always strive to provide the best possible holiday experience to all our guests while staying at our hotel. Sadly, we did not seem to accomplish this goal as reflected by your poor rating.May we know what transpired during your stay? Can you provide us with some details so that we will know what we could have done better?We hope to hear from you soon.Best regards,The Management Team
10/10 Sangat Bagus
Nichakorn
Bepergian bersama teman
21 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nichakorn
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Duty Manager pada tanggal 17 Feb 2024
Dear Gin Krishna,Thank you for your review and rating.We appreciate that your stay went smoothly.Should there be any further comments, please let us know directly.We are looking forward to welcoming you back in the future.Best Regards,
6/10 Cukup Baik
Pornpimol
14 Jan 2024
Pornpimol
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Jamal el
7 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Geweldige hotel!
Jamal el
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Duty Manager pada tanggal 16 Jan 2024
Dear Mr./Ms. Jamal El ,Thank you for choosing to stay at Grand Richmond Hotel and thank you for taking your time to write this generous review of us.Best regards,Duty Manager
8/10 Bagus
Hisanori
18 Des 2023
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Hisanori
Menginap 5 malam pada bulan Desember 2023
10/10 Sangat Bagus
HITOMI, Mudgeeraba
18 Des 2023
HITOMI
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Duty Manager pada tanggal 16 Jan 2024
Dear Mr./Ms. Hitomi,Thank you for choosing to stay at Grand Richmond Hotel and Looking forward to welcoming you back soon. Best regards,Duty Manager
6/10 Cukup Baik
Clara
18 Des 2023
Disukai: Kebersihan, staf & layanan
I particularly requested a king size bed, which was more expensive in the reservation, but when I arrived at the property they told the only available was a twin room, with two separate beds.
Tanggapan dari Duty Manager pada tanggal 17 Feb 2024
Dear Anonymous,Thank you for your review and rating.We appreciate that your stay went smoothly.Should there be any further comments, please let us know directly.We are looking forward to welcoming you back in the future.Best Regards,
2/10 Sangat Buruk
Chihyun
Traveler bisnis
28 Nov 2023
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
천정 물이 떨어짐
Chihyun
Menginap 2 malam pada bulan November 2023
Tanggapan dari Ajaree R. pada tanggal 28 Nov 2023
Dear Chihyun,Thank you for sharing your recent experience with us. We regret to hear that your recent stay had not been as expected. We will be sharing your comments directly with our housekeeping and engineering team to review and fix the operating procedures accordingly. Please allow us again to extend this sincere apology to you. Best Regards,
8/10 Bagus
Peter
Traveler bisnis
22 Okt 2023
Disukai: Kondisi & fasilitas properti
Burnt and frozen
Shower need a thermostat. You get burnt and frozen.
Peter
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ajaree R. pada tanggal 25 Okt 2023
Dear Peter,Thank you for sharing your recent experience with us. We regret to hear that your recent stay had not been as expected. We will be sharing your comments directly with our housekeeping and engineering team to review and fix the problem. Please allow us again to extend this sincere apology to you. Best Regards,
6/10 Cukup Baik
Chao-Ming
Traveler bisnis
28 Jul 2023
Air conditioner air-flow is too strong and make me not comfortable.
Chao-Ming
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Duty Manager pada tanggal 28 Jul 2023
Dear Chao-Ming,Thank you for your review.We deeply regret to learn that our air-conditioner might disturb your recent stay. We will extend this regard to our engineering team to immediate review the issue.We are looking forward to welcoming you again in the future.Best Regards,
8/10 Bagus
Gin Krishna
12 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gin Krishna
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Sarun S. pada tanggal 17 Jun 2023
Dear Gin Krishna,Thank you for your review and rating.We appreciate that your stay went smoothly.Should there be any further comments, please let us know directly.We are looking forward to welcoming you back in the future.Best Regards,
2/10 Sangat Buruk
kuofeng
30 Mei 2023
kuofeng
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Sarun S. pada tanggal 1 Jun 2023
Dear Kuofeng,Thank you very much for sharing your experience with us. We regret to learn that your stay had not been as pleasant as we would like it to be. As we are taking this seriously, we would like to hear more from you in order to improve our delivery in the future.Best Regards,
10/10 Sangat Bagus
Todd
15 Mei 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Todd
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Sarun S. pada tanggal 17 Mei 2023
Dear Todd,Thank you so much for sharing your rating with us.It is very delightful to learn that your stay had been pleasant.We are looking forward to welcoming you in the future.Best Regards,
8/10 Bagus
Lalida
26 Apr 2023
Lalida
Menginap 4 malam pada bulan April 2023
Tanggapan dari Sarun S. pada tanggal 29 Apr 2023
Dear Lilida,Thank you very much for your ratings.We highly hope that everything went well with your stay.We are looking forward to welcoming you in the future.Best Regards.
10/10 Sangat Bagus
Daniel
2 Apr 2023
Daniel
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Sarun S. pada tanggal 5 Apr 2023
Dear Daniel,Thank you for staying with us and for rating our hotel. We are happy to hear that everything went smoothly during your recent stay. Should any improvement be needed, please directly reach out to us. We are looking forward to welcoming you in the future.Best Regards,
8/10 Bagus
Michael
15 Mar 2023
Michael
Menginap 7 malam pada bulan Maret 2023
Tanggapan dari Sarun S. pada tanggal 5 Apr 2023
Dear Michael,Thank you very much for your ratings. We hope that everything went well during your stay. Should any specific improvement be needed, please contact us directly.We are looking forward to welcoming you back in the future.Best Regards,
8/10 Bagus
Paibool
13 Mar 2023
Paibool
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Duty Manager pada tanggal 14 Mar 2023
Dear Paibool,Thank you for sharing your ratings.We highly appreciate all your concerns and comments.We are looking forward to welcoming you back in the future.Best Regards,
10/10 Sangat Bagus
TORU
18 Feb 2023
TORU
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Ajaree R. (Duty Manager) pada tanggal 20 Feb 2023
Dear Mr. Toru,Thank you for taking the time to review our hotel and rating us 10 out of 10. We appreciate your feedback and look forward to welcome you back in the near futureSincerely yours,
8/10 Bagus
Jatuporn
21 Jan 2023
Disukai: Staf & layanan, kondisi & fasilitas properti
Jatuporn
Tanggapan dari Sarun S. pada tanggal 8 Mar 2023
Dear Jatuporn,Thank you so much for your ratings. We highly hope that everything went well on your recent stay, and we are looking forward to welcoming you back in the future.Best Regards,Duty Manager
10/10 Sangat Bagus
pinvadee
Bepergian dalam rombongan
28 Des 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear Khun Pinvadee,Thank you for such a lovely review. We really appreciate your comments and compliments.We regret to hear that our room lighting may have disturbed your stay, and we will definitely be looking into this issue with our Engineering team.Looking forward to welcoming you back again in the future.Best Regards,Duty Manager
8/10 Bagus
Worrarat
Bepergian bersama keluarga
26 Des 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything good
Worrarat
Tanggapan dari Sarun pada tanggal 28 Des 2022
Dear Khun Worrarat,Thank you for your review.We are really happy to hear that your recent stay had been pleasant, and we look forward to welcoming you back again in the future.Best Regards,Duty Manager
8/10 Bagus
Worrarat
Bepergian bersama keluarga
9 Des 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear Khun Worrarat,Thank you for spending your time sharing your stay experience. Your comments are always important and will help us to stay on the right path. Should you wish to enjoy a better view of the city during your stay, may I please advise you to look for the deluxe or grand deluxe room type as these rooms are located on the higher floors.Should you need any further assistance, please let us know.Best Regards,Duty Manager
6/10 Cukup Baik
Lars Andkaer
16 Okt 2022
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Grand Richmond Stylish Convention Hotel
Nonthaburi
Aircon noisy as an hurricane. When switch off aircon the noise from the road is significantly. Good breakfast
Lars Andkaer
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Ajaree R. pada tanggal 17 Okt 2022
Dear Lars Andkaer,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience with the noise from your room. We have taken your feedback on board, and we will strive to make improvements accordingly.It is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,
Dear Mr. Thomas,We really appreciate you taking time to share your rating with us. We look forward to seeing you again soon.Best Regards,
8/10 Bagus
Thanny
11 Sep 2022
Thanny
Menginap 19 malam pada bulan Agustus 2022
10/10 Sangat Bagus
Anyasapon
4 Sep 2022
Anyasapon
Menginap 1 malam pada bulan September 2022
Tanggapan dari Sarun S. pada tanggal 15 Sep 2022
Dear Khun Anyasapon,Thank you so much for giving the time rating your satisfaction level with our hotel.We really happy to learn that your stay has been pleasant and smooth.Looking forward to welcoming you back in the near future.Sincerely Yours,
Dear Khun Youngwook,Thank you for spending your time writing us this wonderful review. We're glad that your overall stay was delightful.It is our deep regret to learn that our air-conditioner caused an unpleasant experience for you, and we will discuss this further with the Engineering team to fix the problem.We are looking forward to welcoming you back to our hotel in the future.Best Regards,Duty Manager
10/10 Sangat Bagus
Michael
25 Mei 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, clean rooms and facilities, great spa, I really enjoyed my stay
Michael
Menginap 5 malam pada bulan Mei 2022
Tanggapan dari Sarun pada tanggal 7 Jul 2022
Dear Khun Michael,
Thank you so much for taking your valuable time to give us such precious feedback.
We will continue improving our service standard, and we are looking forward to welcoming you back to the Grand Richmond Stylish Convention Hotel.
Sarun S.
Duty Manager
8/10 Bagus
Traveler terverifikasi
Traveler bisnis
30 Apr 2022
Disukai: Kebersihan, kenyamanan kamar
Decent hotel
Nice hotel, decent rooms.
Strange location but that was not an issue as I was working. No Iron available in the hotel? Checked at reception but said they didnt have it. Strange for a hotel especially with alot of business travellers
Traveler terverifikasi
Menginap 3 malam pada bulan April 2022
2/10 Sangat Buruk
olivier
27 Nov 2021
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
olivier
Menginap 2 malam pada bulan November 2021
4/10 Buruk
Traveler terverifikasi
19 Jan 2021
Tidak Disukai: Kondisi & fasilitas properti
Hotel was under renovation .
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2021
2/10 Sangat Buruk
yungjui
19 Des 2020
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Hotel close swimming pool,gym and restaurant for covid-19 but still keep the high price.
Very non cost-effective.
No matter how , room is clean and comfortable.
stay here is have a good experience, overall is good.
need to update in Hotel.com option to select one king size bed, rather than only 2 twin bed
Raymundus
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Tanatorn / Front Office Manager pada tanggal 17 Feb 2020
Dear Raymundus,
Thank you for your compliment and sorry for any inconvenience this may cause during your stay. Looking forward to serving again in the nearest future.
6/10 Cukup Baik
Traveler terverifikasi
Traveler bisnis
6 Feb 2020
Disukai: Kebersihan
I arrived at the property at about midnight and the reception had difficulty finding my reservation. They finally found the reservation and changed the room charges to my credit card. Then they asked me for a cash deposit. After paying I was told to sit and wait because my reservation was not in the system. This took about 35 minutes. At check out they make you wait until they send someone to check the room.
The hotel uses dispensers for shower gel and shampoo, The shower gel dispenser was completely empty. The gym and pool are okay. Overall the hotel is getting a little worn down. It seems that the hotel is struggling. Features like the fountains at the pool are turned off. They are out of items at the bar etc.
Traveler terverifikasi
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Tanatorn / Front Office Manager pada tanggal 8 Feb 2020
Dear Anonymous, We are regret to hear that you have got an inconvenience upon your checking in throughout during your stay. And thank you for your feedback we would improve our services to be better and be ready to serve you again on next your visit. Thank you.