Lobi

Ulasan untuk Hilton Garden Inn Bangkok Silom

3.5 out of 5
Hilton Garden Inn Bangkok Silom
320 Silom Road, Bang Rak, Bangkok, Bangkok

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 355 dari 1001 ulasan" "
Penilaian 8 - Bagus. 407 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 144 dari 1001 ulasan" "
Penilaian 4 - Buruk. 51 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 44 dari 1001 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dennis

Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 19 Mei 2024
Dear Mr. Dennis, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

SEIJI

Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 19 Mei 2024
Dear Mr. Seiji, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Roberto

Menginap 4 malam pada bulan April 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 19 Mei 2024
Dear Mr.Roberto, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall the hotel is very good. There are issues with noise from the busy road outside. The staff were very helpful and friendly. The food was excellent. If you are intending to visit the palace or temples from this hotel I suggest using the river ferry which cost 16 bath one-way.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 16 Apr 2024
Dear Mr.JohnWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Pochiu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Formerly Novotel property, now a Hilton Garden Inn, so far no major changes. A/C good, no slippers or other usual amenities in room like toothbrush/slippers, etc. Good price though.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 30 Mar 2024
Dear Mr. PochiuThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

Olga

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Rooms were not cleaned regularly, until you reminded to do so. Not enough towels. Teception and concierge staff pretty good.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 28 Feb 2024
Dear Mr. Olga, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Duane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 21 Feb 2024
Dear Mr. Duane, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Duane

Disukai: Kebersihan, staf & layanan
Outlet next to bed not working. Wi-Fi was spotty at times when I really needed it to work smoothly.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 20 Feb 2024
Dear Mr. Duane, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

2/10 Sangat Buruk

TAKAHIRO

Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 15 Feb 2024
Dear Mr. TakahiroThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

4/10 Buruk

Tommi

Tidak Disukai: Kondisi & fasilitas properti
Budget hotelli. Ylihinnoiteltu huoneen tasoon nähden. Uima-allas pieni. Max 50e ok. Aamiainen ok.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 12 Feb 2024
Dear Mr. Tommy,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

christian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel vieillissant
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 12 Feb 2024
Dear Mr. Christian,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Kristi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Woohoo Bangkok!!!
This hotel is in a great location, the staff was friendly and the food was great. The hotel could use some updating in the hallway carpet, painting, and the refreshing of rooms that are listed as non-smoking.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. KritiThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

TAO EN

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
每天備品補貨不一,但不影響住宿,飯店設備些微老舊,有一些既定問題,但有點是真的很便宜,整體cp值還是高的
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. Tao EnThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Kathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good experience
The area is perfect, the hotel is not new but in good conditions.the service was good. The breakfast is perfect!!! My window view at night was memorable!
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Ms.KathyWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Bagus

Marilyn

Disukai: Kebersihan
I realize it has recently changed hands and will be going under renovations The staff especially in the bar have a deer inn the headlight look and they ignore me until I ask them for service. I think it’s a case they are not comfortable outside of Thai language.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Ms.MarilynThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

elodie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fug
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear ElodieThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Not so good
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. AnonymousThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

4/10 Buruk

Mariana

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
1) we payed for superior room. We had such room last yeat by this time and we can compare. This time around the room was smaller abd we were adk to additionally pay 20 CAD/ day to have the room tha we booked. 2) the breakfast was supposed tb in included but we were charged every day 3) the quality of air in the room was unacceptable: there was not enough oxigen and too much hunidity, hard to breath. The last day, of january 14, we had to meek the door open for breathing. 4). At check out, we were tols tha everything is Ok. We ask for a bill, we wee told we will receive it by email. We we saw thw breakfast was charged everyday, we wanted to discuss this charge bu we could not. Nobody answers the phone. VERY DISSAPOINTED
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Ms.MarianaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

laurence

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. LaurenceWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Bagus

solange

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tem carpe no quarto, não tem luzes no teto só nas laterais da cama e em outros locais é isso deixa o quarto escuro.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr.SolangeThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

8/10 Bagus

Stefan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. Stefan,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent stay; good breakfast
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. PeterWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

Gurudath

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. GurudathWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Emmanuel Oluwatope

Menginap 10 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. EmmanuelWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Bagus

Syed

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. SyedWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

4/10 Buruk

Christina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dirty and old - central location
Dirty and old. Cleaning a joke. Breakfast bad and very few things to choose from. On the plus side the location is central
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Ms. ChristinaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Pisit

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr.PisitWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

ANDRZEJ, VANCOUVER

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. AndrzejThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

4/10 Buruk

katia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Moldy and smelly
Outdated hotel with marijuana store on ground floor. Very strong smell of marijuana ever time you enter the hotel. Room smelled moldy. Very humid. Bathroom was old and water did not heat up properly.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. KatiaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Leslie

Traveler bisnis
Disukai: Kebersihan, fasilitas
Breakfast were great
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr.LeslieWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

4/10 Buruk

Lik Chian, Eugene, Singapore

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Disappointed with this hotel, expected something much better especially when it carries the name of Novotel. Breakfast was decent; but it was the same everyday. Lobby & Concierge area was bland, not welcoming. Very limited dining options in hotel. Room amenities were very poor, shower head was broken and leaking; informed the reception staff several times but nothing done. Room cleaning were poor, did not give new clean towels. Aircon in room was not cold at all; was controlled automatically, can not adjust manually. Curtains in the room were spoilt, cannot be drawn closed fully, the morning sun was glaring right at the bed. Insufficient power points plug in the room, cannot charge multiple devices at same time. Renovation was done during our stay in the hotel. Overall disappointed with the hotel, didn’t let my expectations
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. Lik ChianThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

Satoshi

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
交通は駅から遠いのが難ですがタクシーは捕まえやすい。スワンナプーム空港までは高速込み500バーツで手配してくれる。周辺での食事はローカルな屋台からレストランまで特に困りはしない。コンビニ(7-11)が5分圏内に2軒あり不便はない。アメニティはシャンプー、コンディショナ。タオルはバスタオルのみが用意されている。シャワーは壊れていて天井固定のだけが使用可能だった。
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. SatoshiThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Marcia

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Ms. Marcia,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Bagus

Sor Khim Justina

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 31 Jan 2024
Dear Mr. Sor Khim JustinaWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Gayle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very friendly and the property was not too far from the river.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 1 Feb 2024
Dear Mr. GayleWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 Bagus

André

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. AndreWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

??

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 1 Feb 2024
Dear Valued GuestWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

Ken

Traveler bisnis
Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
サスティナブルやsdgと言うワードを使って、サービスの簡略化や手抜きを感じました。 部屋には当初、タオルはバスタオルしか無く、アメニティもほとんどありませんでした。 フェイスタオルや歯ブラシはフロントに言わないともらえませんでした。 こう言った案内は全く無く、フロントの電話番号も部屋には無かったので、自分でエレベーターで下がらないとなりませんでした。
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. KenThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Beppu

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. BeppuWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 Sangat Bagus

Phitsamay

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan November 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 1 Feb 2024
Dear Ms.PhitsamayWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

YEW HOONG

Disukai: Staf & layanan
Room lightings not bright enough.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. Yew Hoong Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Kelly

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reception will accede to our request for more pillow, replenish amenities, water, daily housekeeping. Massage and manicure services is nearby the hotel.
Menginap 6 malam pada bulan November 2023

10/10 Sangat Bagus

Thanicha

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Ms.Thanicha,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

Prateek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

4/10 Buruk

Augusto

Menginap 3 malam pada bulan November 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. AugustoThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Junichiro

Menginap 3 malam pada bulan November 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 7 Feb 2024
Dear Mr. JunichiroWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

8/10 Bagus

Toshinori

Menginap 3 malam pada bulan November 2023

8/10 Bagus

Ken

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hilton Garden Inn Bangkok Silom pada tanggal 1 Feb 2024
Dear Mr.KenWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 Cukup Baik

jiyun

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

BING

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great location and really nice and pleasant check in and check out, would recommend it to anyone wishing to stay in Silom
Tanggapan dari Ms.Worakarn J. pada tanggal 11 Nov 2023
Dear Mr. Bing, We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangkok Silom Road Tea