Minibar, brankas, meja kerja, dan tempat tidur lipat/tambahan
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Ulasan untuk 89 Hotel

3 out of 5
89 Hotel
Jl.Pembangunan Baloi Blok VI, Penuin, Batam, Batam Island

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 85 dari 310 ulasan" "
Penilaian 8 - Bagus. 137 dari 310 ulasan" "
Penilaian 6 - Cukup Baik. 63 dari 310 ulasan" "
Penilaian 4 - Buruk. 19 dari 310 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 310 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

MOHAMED

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Karin GRO of 89 Hotel pada tanggal 29 Jan 2024
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.Best Regards

4/10 Buruk

Rhys

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not recommended
Booked 2 days but decided to cut short my stay. The carpets were sticky n there were stains on the bedsheets and pillows. Couldn’t sleep as the rain hitting on the windows were super loud.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Karin GRO of 89 Hotel pada tanggal 29 Jan 2024
Dear Guest,Apologies for any inconvenience you may have experienced. We take your concerns seriously and are committed to addressing them to ensure a better experience in the future. Thank you for bringing this to our attention.If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back to 89 Hotel in the future.Thank you once again for choosing 89 Hotel Batam and for sharing your thoughts with us.Warm regards

10/10 Sangat Bagus

Yilong

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Karin GRO 89 Hotel Batam pada tanggal 29 Jan 2024
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.Best Regards

2/10 Sangat Buruk

Linda

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dont stay here if u r non smoker
Dont stay here if u are non smoker. I have stated my request non smoking room when booked delux room. However the room was upgraded to junior suite SMOKING room. The smell was unbearable. I checked with them next day why i was givien a smoking room. They claimed that the room has already cleaned up before letting me to stay. Dont ever stay in this hotel again
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Karin GRO of 89 Hotel pada tanggal 29 Jan 2024
Dear Guest,Apologies for any inconvenience you may have experienced. We take your concerns seriously and are committed to addressing them to ensure a better experience in the future. Thank you for bringing this to our attention.If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back to 89 Hotel in the future.Thank you once again for choosing 89 Hotel Batam and for sharing your thoughts with us.Warm regards

8/10 Bagus

Eleazar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
So far so good. Staff are friendly.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Karin GRO of 89 Hotel pada tanggal 18 Nov 2023
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.Best Regards

10/10 Sangat Bagus

Vilma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a good place to stay
Menginap 1 malam pada bulan September 2023
Tanggapan dari Karin GRO 89 Hotel pada tanggal 15 Okt 2023
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

10/10 Sangat Bagus

Beyond

Bepergian dalam rombongan
Disukai: Fasilitas
very good
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Karin GRO 89 Hotel pada tanggal 17 Agu 2023
Dear GuestThank you for taking the time to review our hotel. Your feedback is greatly appreciated ! Hope to see you again soon .

8/10 Bagus

Jackson

Disukai: Staf & layanan
Ok
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Karin GRO 89 Hotel pada tanggal 17 Agu 2023
Dear Guest, Thank you for taking the time to review our hotel. Your feedback is greatly appreciated, Hope to see you soon!Best Regards

6/10 Cukup Baik

Rena

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Pee Hian

Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Lai Whatt

Cannot change date. Lost $138. Will not book with Expedia.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

HOUSTON

Menginap 3 malam pada bulan April 2023

8/10 Bagus

CHEE KWONG

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It has done a great improvement since my last stay.
Menginap 8 malam pada bulan Maret 2023
Tanggapan dari GRO pada tanggal 25 Apr 2023
Dear Sir/Mdm, We thank you for the time you have taken to share your valuable experience during your recent stay with us. On behalf of the entire team of 89 Hotel-Batam, we are very pleased to learn that you enjoyed your stay and happy staying with us. It is always encouraging for us to know you are satisfied with our services as it is what we have been striving for everyday and will certainly motivate us to keep up the good work. Your positive comment will be passed on to the entire team which definitely will motivate us to serve you better in the near future

6/10 Cukup Baik

Haja Najee

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Hotel standard room is very small I have to upgrade to a bigger room have to pay extra and yet aircon could not control and toilet bath tub not in good condition.anyway for budget travellers is good.
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Tok

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The service staffs are friendly and helpful.
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari GRO pada tanggal 25 Apr 2023
Dear Sir/Mdm, We thank you for the time you have taken to share your valuable experience during your recent stay with us. On behalf of the entire team of 89 Hotel-Batam, we are very pleased to learn that you enjoyed your stay and happy staying with us. It is always encouraging for us to know you are satisfied with our services as it is what we have been striving for everyday and will certainly motivate us to keep up the good work. Your positive comment will be passed on to the entire team which definitely will motivate us to serve you better in the near future

10/10 Sangat Bagus

Zulkifli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
👍
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari GRO pada tanggal 25 Apr 2023
Dear Sir/Mdm, We thank you for the time you have taken to share your valuable experience during your recent stay with us. On behalf of the entire team of 89 Hotel-Batam, we are very pleased to learn that you enjoyed your stay and happy staying with us. It is always encouraging for us to know you are satisfied with our services as it is what we have been striving for everyday and will certainly motivate us to keep up the good work. Your positive comment will be passed on to the entire team which definitely will motivate us to serve you better in the near future

8/10 Bagus

Rian

Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly Service
Friendly service and decent room.
Menginap 2 malam pada bulan Januari 2023

8/10 Bagus

Titus

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel but slightly costly
Stay was quite good overall. Place is relatively new and clean. Only thing that was not good was the shower. It has a fixed shower head at a height and the hot water does not worked well. Free shuttle services are for premium rooms and above.
Menginap 1 malam pada bulan Januari 2023

6/10 Cukup Baik

Traveler terverifikasi

One night in Batam
Stayed for 1 night over the CNY holiday. The room has no proper wardrobe. When I asked for the iron & ironing board during my check-in, they said they will look inito it. After dinner when asked again, they said the guest still haven't returned it; and was asked to check again the nx day @ 7am. When I called several times housekeeping & reception at 7am, there were no answers. Finally, someone picked up at abt 8am. Few minutes later, they sent to my room, iron & a bedsheet! So they do not have ironing borad?? During our breakfast, there was power trip a couple of times. Despite the hiccups, it was an okay stay for 1 night.
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Zhou

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love that it is located between two popular malls (Grand Batam, BCS), and a huge variety of coffee shops and eateries. Beautiful place, passionate staff, overall a very satisfying experience.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari GRO pada tanggal 25 Jan 2023
Dear Sir/Mdm, We thank you for the time you have taken to share your valuable experience during your recent stay with us. Indeed our location is within walking distance to many interesting places in Batam, be it choices of delicacies, entertainment and many more could be easily find Don't hesitate to ask for our advice in looking for local hidden gem and looking forward to serve you again in the near future

10/10 Sangat Bagus

Grace

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
When check in only 2 rooms are ready. The third room is ready in evening, compared is much smaller than other 2.
Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

Nicholas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ok la !
Stayed there previously, clean basic hotel .
Menginap 1 malam pada bulan Desember 2022

4/10 Buruk

Veerayah

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Karin GRO 89 Hotel Batam pada tanggal 18 Nov 2023
Dear Madam,Apologies for any inconvenience you may have experienced. We take your concerns seriously and are committed to addressing them to ensure a better experience in the future. Thank you for bringing this to our attention.If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back to 89 Hotel in the future.Thank you once again for choosing 89 Hotel Batam and for sharing your thoughts with us.Warm regards

10/10 Sangat Bagus

VICTOR

Menginap 3 malam pada bulan Desember 2022

6/10 Cukup Baik

Mahinder

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Zulkifli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Tok

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Azman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the strategic location to nearby malls, marts, local food varieties, more food varieties and more food varieties 😁👍👍
Menginap 4 malam pada bulan September 2022
Tanggapan dari Kareen pada tanggal 14 Sep 2022
Dear Mr.Azman, We thank you for the time you have taken to share your valuable experience during your recent stay with us. On behalf of the entire team of 89 Hotel-Batam, we are very pleased to learn that you enjoyed your stay and happy staying with us. It is always encouraging for us to know you are satisfied with our services as it is what we have been striving for everyday and will certainly motivate us to keep up the good work. Your positive comment will be passed on to the entire team which definitely will motivate us to serve you better in the near future

10/10 Sangat Bagus

Nina

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Kareen pada tanggal 31 Agu 2022
Dear Nina, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our property. And we hope to see you back at 89 Hotel, Batam

10/10 Sangat Bagus

Zulkifli

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Kareen pada tanggal 25 Agu 2022
Dear Zulkifli, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our property. And we hope to see you back at 89 Hotel, Batam

10/10 Sangat Bagus

Zulkifli

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Kareen pada tanggal 22 Agu 2022
Dear Zulkifli, Thank you for taking the time to review our property, your rating is very much valued and we hope to see you back at 89 Hotel, Batam

8/10 Bagus

Mohd Jasman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Kareen pada tanggal 22 Agu 2022
Dear Mohd Jasman, Thank you for taking the time to review our property, your rating is very much valued and we hope to see you back at 89 Hotel, Batam

10/10 Sangat Bagus

Tok

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very friendly staffs
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Leny pada tanggal 17 Feb 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

10/10 Sangat Bagus

Zulkifli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
👍
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Leny pada tanggal 17 Feb 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

8/10 Bagus

Jerome, Paris

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hôtel agréable bien situé au centre de Batam, à proximité du nouveau mall. Propre et agrémenté des facilités de base. Chambre de dimensions raisonnables. Petit déjeuner varié (buffet).
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Leny pada tanggal 6 Feb 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Leny pada tanggal 17 Feb 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

8/10 Bagus

Ravindran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I have been staying this hotel many times so far good . Cheers 👍
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Leny pada tanggal 24 Jan 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy stay
Location, location n location. The second time n this time 5 nights there. Breakfast in the nearby stalls daily as if being in Penang! The room cleaning staff were splendid n did their job well.
Breakfast time
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Leny pada tanggal 24 Jan 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

10/10 Sangat Bagus

ToniOK, Japan

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel with good staffs, delicious breakfast, cheap but good rooms, and very convenient location. I already stayed here six times from Japan. Highly recommended.
Menginap 7 malam pada bulan Desember 2019
Tanggapan dari Leny pada tanggal 24 Jan 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Leny pada tanggal 17 Feb 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

8/10 Bagus

Wei Keong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cleanliness can still be better.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Leny pada tanggal 16 Des 2019
Thank you for your stay with us. We will pay more attention to the cleanliness as you suggested. Looking forward to serve you soon in the near future.

2/10 Sangat Buruk

Richie

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked executive suite... price is high and horrible room. Please avoid it, go for basic room will do for the price.
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

Joe

Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

KHAIRIL, Malaysia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very spacious room. Everything is good. But still required safety box inside each room. Not at lobby.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Darsan pada tanggal 24 Jan 2020
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

8/10 Bagus

Vincent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
89 Hotel literally sits in the middle of local food places, including roadside hawkers, casual restaurants, and bigger (open air) food courts. Despite its location next to a not-very-clean canal, there is no pesky scent (unless you stand in front of it). Walking distance to Grand Batam Mall, BCS Mall, a convenience store, I enjoyed the easy access to roadside seafood options the best. There is also a pretty decent rooftop bar at Vanilla Hotel next to 89. There is not too many cons that really affected my stay. You have the occasional cigarette smell in room, non-carpeted floor in room (which is a good deterrent from a dusty environment), which is all about it. The in-house gym, spa, gender-separated jacuzzi are great facilities to check out. E-hailing taxis is not a problem, both to and from the hotel. Food are generally cheaper, and even yummier at the roadside stalls.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari LENY pada tanggal 16 Okt 2019
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

10/10 Sangat Bagus

Nengsi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Leny pada tanggal 13 Nov 2019
Hi, Thank you for your kind comments and looking forward to serve you again in the near future. Have a nice day

8/10 Bagus

Muhammad Mustafa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel Stay
2nd time I stayed in this property. Good staff attitude, from the front office, restaurant and housekeeping and security staff. Always attentive and always meet my expectation eg. simple request for towel change was done within 10mins. After just one sit-in in the restaurant for coffee, the staff seems to recognize the hotel guests and greets. They even joked with the guests. These simple qulities are nice soft skills that even some bigger hotels staff do not practice. The property overall has a nice welcoming ambience, clean rooms and food is average but acceptable. Value for money.
Menginap 1 malam pada bulan September 2019
Tanggapan dari LENY pada tanggal 16 Okt 2019
Dear Sir/Mdm, We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.

8/10 Bagus

Nicholas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy
Big spacious rooms but basic breakfast
Menginap 1 malam pada bulan Agustus 2019