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Ulasan untuk AP Premier Batam

4 out of 5
AP Premier Batam
Jalan Duyung Sei Jodoh, Jodoh River,, Batu Ampar, Batam, Riau Islands

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 26 dari 179 ulasan" "
Penilaian 8 - Bagus. 84 dari 179 ulasan" "
Penilaian 6 - Cukup Baik. 46 dari 179 ulasan" "
Penilaian 4 - Buruk. 18 dari 179 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 179 ulasan" "

7,4/10

Kebersihan

7,4/10

Staf & layanan

7,0/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

nurmala Dewi, medan

Disukai: Kebersihan, staf & layanan
Nice hotel
Menginap disini sangat nyaman.walauoun hotelnya sudah tua tetapi dekat dari pusat perbelanjaan.petugas hotel juga ranah dan cekatan.Makan paginya vervariasi dan nikmat. Cucu saya nambah nambah baksonya
Menginap 1 malam pada bulan September 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Old hotel with good location
I stayed only one night at Novotel Batam and it's enough. Yes, the price was very cheap, only IDR 540,000 oer night with breakfast for 2 adults and 1 child. The hotel is old and need renovation in all aspects. The only good point about this hotel is its location nearby to Harbour Bay Ferry Terminal to Singapore.
Menginap 1 malam pada bulan Juni 2017

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Area/lingkungan hotel gelap
Kurang penerangan dan fasilitas ringan kurang lengkap

8/10 Bagus

eko z, karimun

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tempat yang nyaman untuk istirahat
Kamarnya cukup nyaman, sarapannya enak, suasananya cukup nyaman untuk beristirahat

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
tempat tidur nyaman
Kalau ke batam pasti nginap di novotel lagi

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
shortcomings
one day there was no hot water and when asked to look into it, they said it is the main system problem and nothing can be done. Also after showering, I realize they did not put any towels ( and they remove the old towels, i.e. no towels). It only came after calling 4 times
Menginap 3 malam pada bulan Desember 2017

8/10 Bagus

Melvin

Disukai: Staf & layanan, kenyamanan kamar
Hotel condition
The hotel is under renovation. Cleanliness of pool not good.
Menginap 1 malam pada bulan Desember 2017

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2017

6/10 Cukup Baik

Sivashankaran

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2017

2/10 Sangat Buruk

upset

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No comments. Hopefully they will improve on what they are lacking on. Good experience n my first time. U pay for what you get n get screwed. Will never come back. Keep it up
Menginap 1 malam pada bulan Desember 2017

6/10 Cukup Baik

Goh

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan November 2017

8/10 Bagus

Mostofa

Disukai: Kebersihan, kondisi & fasilitas properti
Was expecting a bit better it’s not really nice location. Stuff are Nice but they seems busy Honestly I love the wifi speed it was strong connection. For breakfast it’s nice all the food
Menginap 1 malam pada bulan November 2017

6/10 Cukup Baik

James, Singapore

Disukai: Staf & layanan
Nice Hotel Front Desk and Lobby Staff.
Im pleased with the hotel staff as everyone is friendly and welcome you, I reached early and they managed to let me check in 1 room (i book 2) first. The room was spacious where my kids get to run around. The cons part: - Aircon was not in control, afternoon so hot but cant adjust colder. At night so cold, - Lobby no air con, so hot to be there - The towel is very old - My experience for the breakfast was terrible, I went down at 0900hr. Most of the table is not cleared. And when I request one of the senior waitress to clear including few set of the unused culterly, as the table was full of used and leftover food. The lady actually tell me those are clean. Happen the resturant manager was there, and i explain why i want it to change. The staff in the resturant was bad, never once i face this at accor hotels except Batam. - Location: I dont think it very convenient. Only 1 convenient store opp. but it near HarbourBay but not recommended to walk. - Swimming Pool access was tough, I went to check it out and decide not to bring my kids to swim as it was cold water in a hot day. and feel the water was alittle milky. Pros: - I wanted to said price, come think of it. I stayed in Novotel JKT. Clean and good only. But cheaper. - Spacious Room - Big Bed Novotel is a branding, i hope the group can do something to the hotel. I saw some renovation going on, but looking at the way they renovate. I dont think much changes can be made. Will i go back again, sorry NO.
Menginap 1 malam pada bulan November 2017

4/10 Buruk

kalimuthu

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2017

8/10 Bagus

Xue Ying

Disukai: Kebersihan, kenyamanan kamar
not bad
sometimes disconnected from the wifi but when it's connected, the connection is good. love the bed as it's huge & definitely bigger than queen size. it's also located near (5 mins drive) the ferry terminal & shopping malls.
Menginap 2 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Eun Woo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
바탐 노보텔 추천
바탐에서 가족들과 2박을 했습니다. 페리터미널과 나고야힐 몰에서 가깝습니다. 주변에 야시장도 있고 조식도 맛있습니다. 수영장이 반실내이나 가족들과 즐기기에 좋습니다 .서비스도 좋고 전반적으로 만족스러웠습니다. 방을 2개 잡아 커넥팅 룸으로 사용해서 편리했습니다. 밤에 주변을 구경하기에는 너무 한적하고 위험한 면이 있습니다. 차를 타고 이동해야 합니다.
Menginap 2 malam pada bulan Juli 2017

8/10 Bagus

Adriano

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2017

8/10 Bagus

Manchikanti

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The hotel is old but kept clean and neat. Room size was just nice for my family with two kids. Quite okay for one night stay. Only negative thing was holes in the bathtub. It seems hotel needs renovation.
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Mike

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The stay was comfortable but the building need some maintenance as you can see it is quite old
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Allan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relax Quiet Hotel
Quiet but breakfast very normal.
Menginap 1 malam pada bulan Juni 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Mohammad Yusrie

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

10/10 Sangat Bagus

Astro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

SELAMAT

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It comfort and quite good more dish for Breakfast.

4/10 Buruk

Billy, Viet Nam.

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Nice hotel but poor facilities
This hotel is quite old and nearby to Barbour Bay seafood restaurant and other shopping malls like Nagoya Hill. The facilities as advertised is not what it seems, the gym and indoor swimming pool is old, outdated and have a bad smell inside. It was quite horrible for us. Both facilities was quite hidden, so you need to walk quite a bit from basement (G floor) through the Active Fitness to 2nd floor where you will pass by the gym first. Then take the stare to go up to 2nd floor to reach the indoor swimming pool as it just in front of The Square restaurant. Only recommend this hotel if you only want to use the room not the facilities.

6/10 Cukup Baik

Norizuan

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

4/10 Buruk

Disappointed, Singapore

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Disappointed
I booked 4 Executive room explicitly requesting for 2 twin beds & 2 Queen beds but we were given 3 twin and 1 Queen. But the major disappointment was that the ventilation of the 3 out of the 4 rooms were very bad. Air Con was not working and we had to sleep in sweat for the 2 nights we were there. We feedbacked on the next morning and they sent the techinician to only 1 out of 3 rooms to have the air con checked. Even after repairing, no difference was felt. Each room was still very hot. It caused a lot of anxiety for us to stay indoor and relax, which was the main reason why we chose to stay in Novotel in the first place.

6/10 Cukup Baik

Daga

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This hotel stands nowhere with the actual "Novotel" brand. The infrastructure seemed out of order. The staff lacked communication skills. Room was good overall. Wifi was fast.

6/10 Cukup Baik

Samantha, Singapore

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Average good weekend
Used to stay in Novotel for my batam trip. The prices is good for a 5 star hotel. But the facilities turn out to be old and no maintenance is taken care off i dont think i will return again Bedsheet and Towel is not white anymore

4/10 Buruk

Charles

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
A class 2 hotel service
Notice that the breasfast spread has reduced its variety of food. The receptionist attended to me was not well train. There is some " screw up" in the admin work. Need to wait for about 20 mins for my room. The even did not offer a welcome while making me to wait. The taxi to the batam center ferry point is too expensive, they should have the same rate in the market From my observations, most guest prefer to use the taxi service from external. ( reminder. Uber n Grab is now all over in batam ? ) ARRANGE TO FETCH FROM THE ARRIVAL PORT WAS NOT FULFILL

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
飯店很老了,外觀比較舊,但房間還可以,乾淨床也舒服,游泳池很老舊,但還能玩水.附近要吃東西和買東西都要走一段路.飯店有免費班車到購物中心但一天只有2班,而且你要去問才有.時間到了還要提醒他們.港口走過來大約15分.

4/10 Buruk

TC, Singapore

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not as great as other Novotel Hotels
Convenient location. But hotel is very dated. Buffet is ordinary too. Got a room with an apparent "sea view", where in actual fact all we could see was a slimmer of the sea! Would I go back? Very unlikely.

8/10 Bagus

Ivan, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient hotel for those shopping
Everything was fairly good, but the air-con was pretty cold at night though I've adjusted the temperature to 25 degrees. Perhaps during the CNY season, restaurant cant keep up with the food replenishment as well.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

6/10 Cukup Baik

Rita Rosita

Tidak Disukai: Kenyamanan kamar
I was travelling with my family. My reservation turned out to be a mess as we were placed in room for couple instead of family of four, opposite to what we have actually booked. After negotiating, we managed to upgrade to a bigger room with a balcony as this Novotel basically do not have family room. Breakfast hamper was not bad but we cannot stand the smell from the bay. I immediately developed a sore throat and headache as the smell went into the ac and sticked around.

10/10 Sangat Bagus

Manjula, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff and nice hotel
This hotel is near to Harbour Bay Ferry terminal. You can even walk within like 15-20 minutes to this hotel from ferry terminal. (But it is not recommended to walk because there is no pavements or road crossings in the road :). You have to run through the incoming vehicles to cross the road.) So it is better to take a taxi. But I think you can even arrange to get a vehicle from hotel also. The hotel staff was friendly and polite. The rooms are also clean and spacious. The only problem was the view from few of the rooms we booked were not exactly beautiful. But some of the views were ok.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel and friendly staff.
Whenever i go for biz trip always book Novotel Hotel. The hotel ia very pleasant stay for family n biz ppl.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar

8/10 Bagus

Don

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel vicinity clean and safe but not outside.skip the street and head straight to the bigger mall like Nagoya Hill and BCS mall.

8/10 Bagus

Kevin, Singapore

Disukai: Kebersihan
Happy and sad
Hotel room was clean and comfortable. Only issue was the Aircon was not cold in the first room and when changed to another room, it was slightly colder. Room service forgot my friends order and delivered the food only after 2 hours. Already feedback to the hotel on these issues.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Batam isn't the cleanest place to go but the hotel is good to stay in.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
only waiting for check in abit slow.

8/10 Bagus

said

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Belinda, Asia

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Beautiful Hotel/Mediocre Customer Service
The appearance of this hotel was gorgeous. However, our stay was less than comfortable. We were not treated as "welcomed" guests. Because of the service, we checked out a day early. I do not know why we were treated poorly, but we did not stick around to endure more.

6/10 Cukup Baik

Kim Choong

Disukai: Kebersihan, kenyamanan kamar

4/10 Buruk

Sunil

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
So far...not so happy stay.
The receptionist seems very busy and tensed.Rarely She was smiling. poor bell boy service. Nobody assisted us to the room after our check in. No welcome at all, upon the arrival.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Paul, Perth, Australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Novotel is ideally located to all amenities
I always stay at the Novotel as it is close to everything I need for both business, shopping and leisure.