Kolam renang outdoor, dengan kursi berjemur

Ulasan untuk Swiss-Belhotel Harbour Bay

3.5 out of 5
Swiss-Belhotel Harbour Bay
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 210 dari 514 ulasan" "
Penilaian 8 - Bagus. 227 dari 514 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 514 ulasan" "
Penilaian 4 - Buruk. 16 dari 514 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 514 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Veronica s

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Romaulina pada tanggal 21 Des 2023
Dear Ms. VeronicaThank you for choosing Swiss-Belhotel Harbour Bay Batam dan giving us a perfect rate of 10/10. It's meaningful for our team to give more pleasure and excellent service to every guest. Hope to welcome you back in the future. Regards,

8/10 Bagus

Heriani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel dengan lokasi praktis
Lokasi praktis, dekat dermaga, dekat tempat makan dan perbelanjaan. Cocok untuk perjalanan bisnis atau urusan sebentar (kami datang untuk acara pernikahan). Secara umum semua baik, hanya ketika itu AC kamar bocor tengah malam dan mengganggu istirahat kami karena memerlukan waktu cukup lama membereskannya.
Menginap 1 malam pada bulan Juli 2018

6/10 Cukup Baik

isminem, Tanjungpinang

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi strategis dan spacious parking lot
Kelebihan hotel ini adalah lokasi yang strategis, dengan koneksi lanngsung ke pelabuhan ferry Harbour Bay, mal Harbour Bay, food court, dan tidak terlalu jauh dari Nagoya. Kamar yang nyaman dan bersih, sarapan pagi yang lumayan bagus. Hal yang sempat membuat kami kurang nyaman adalah staf reception wanita yang bertele-tele saat kami check-in serta kurang ramah, dan pada hari ke-2 saat kami kembali ke kamar sekitar pukul 3 sore ternyata belum juga dibersihkan padahal tanda permintaan untuk dibersihakan sudah kami pasang, sehingga kami harus menunggu petugas house keeping untuk membersihkan kamar terlebih dahulu. Ini pertama kali kami menemukan hal seperti ini, dengan hotel berbintang sekelas ini.

10/10 Sangat Bagus

Subramaniam

Bepergian bersama keluarga
Disukai: Kebersihan
Very accessible. Great for a weekend getaway!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari DA pada tanggal 2 Apr 2024
Dear Mr. Subramaniam,Thank you for leaving us a wonderful review. Look forward to welcoming you back to Swiss-Belhotel Harbour Bay Batam. Regards, Management Team

10/10 Sangat Bagus

Wayne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari DA pada tanggal 15 Mar 2024
Dear Mr. Wayne,Thank you for taking the time to share your wonderful experience at Swiss-Belhotel Harbour Bay.We greatly appreciate your feedback and are thrilled to hear that your stay with us was enjoyable in every way, from our great location, breakfast offering and impeccable room. It brings us joy to learn that the heartfelt service from our team members made your stay a highlight. Thank you once again for choosing Swiss-Belhotel Harbour Bay. We look forward to welcoming you back for another exceptional stay in the future.Regards,Swiss-Belhotel Harbour Bay Batam Management

8/10 Bagus

Nur Elissa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari DA pada tanggal 19 Feb 2024
Dear Ms. Nur Elissa,Thank you for choosing Swiss-Belhotel Harbour Bay, and for taking the time to write this thoughtful review! Please rest assured that your feedback on our breakfast and room cleanliness will be shared with our department related for follow-through. Comments such as yours are truly appreciated by all of us, as that is what motivates us to continue to strive towards high standards!We look forward to welcoming you to back to Swiss-Belhotel Harbour Bay again! Warm regards,Management Team

10/10 Sangat Bagus

Hong Hwee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very helpful. It’s a very pleasure experience.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Yayan pada tanggal 4 Jan 2024
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

8/10 Bagus

HARIKRISHNAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Yayan pada tanggal 4 Jan 2024
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

10/10 Sangat Bagus

Melvyn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Yayan pada tanggal 4 Jan 2024
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

8/10 Bagus

Nicholas

Disukai: Kebersihan, kondisi & fasilitas properti
Hi, Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Romaulina pada tanggal 21 Des 2023
Dear Mr. NicholasThank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel and apologize for the discomfort you experienced. Your concerns have been noted, and we will promptly address the issues to ensure a more comfortable stay for our guests.We regret any inconvenience caused and would like to assure you that we are committed to enhancing our guests' experience. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay in the future.Thank you for choosing us Best regards,Swiss-Belhotel Harbour Bay Management

10/10 Sangat Bagus

Zuri

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Menginap 1 malam pada bulan November 2023
Tanggapan dari DA pada tanggal 15 Des 2023
Dear Mr. Zuri, Thank you for your recent stay at Swiss-Belhotel Harbour Bay Your positive review on hotel location and room cleanliness definitely makes our days brighter and inspire us to provide more excellent servive to our guest. Can't wait to your return visit to Batam. Regards, Management

10/10 Sangat Bagus

SING SHI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Romaulina pada tanggal 27 Okt 2023
Dear Mr/Ms. Sing ShiThank you for choosing Swiss-Belhotel Harbour Bay.We're delighted to hear that your stays with us are always a pleasure and that you find everything wonderful, especially our staff, who are always welcoming and smiling. Your feedback is truly appreciated, and we look forward to providing you with many more wonderful experiences in the future.Best Regards,Swiss-Belhotel Harbour Bay

8/10 Bagus

KWEK

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Opposite hotel, massage available and around the area there are dinning options.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari DA pada tanggal 31 Agu 2023
Dear Kwek, Thank you for the review. Aside of outside Spa we have the Spa on the 4th floor operating from 08:00 to 23:00. We can't wait to welcome you back! Regards, Swiss-Belhotel Harbour Bay

10/10 Sangat Bagus

Ee Chieng

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari DA pada tanggal 30 Agu 2023
Dear Mr. Ee Chieng, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

10/10 Sangat Bagus

Xiaoqing

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
location is very convenient
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari DA pada tanggal 20 Agu 2023
Dear Ms. Xiaoqing,Thank you for taking the time to share your review of our hotel. We are are happy to hear that you found our location to be convenient. Thank you once again for choosing to stay with us and for sharing your positive feedback. We hope to welcome you back to our hotel in the future and provide you with another memorable experience.Best regards,Swiss-Belhotel Harbour Bay

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Yayan pada tanggal 24 Agu 2023
Dear Mr. BrianWarmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

10/10 Sangat Bagus

Meau Chean

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All the staff with smiling face
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Danang pada tanggal 14 Jul 2023
Dear Ms. Meau Chean, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

10/10 Sangat Bagus

Mohd

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very near to the ferry terminal
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Danang pada tanggal 8 Jul 2023
Dear Mr. Mohd, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

8/10 Bagus

Ee Chieng

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good location, convenient. nearby harbor bay terminal. breakfast is good.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Yayan pada tanggal 24 Agu 2023
Dear Mr/s Ee ChiengWarmest Greetings from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management

10/10 Sangat Bagus

Michael

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Good room comfy bed
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Danang pada tanggal 30 Jun 2023
Dear Mr. Michael, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your stay with us. Thank you for your feedback and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards, The Management

8/10 Bagus

Alvin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan April 2023
Tanggapan dari Fitri Siregar pada tanggal 30 Mei 2023
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us. We look forward to welcoming you back again soon. Best regards, Management

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
its a pleasant stay.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Fitri Siregar pada tanggal 2 Mei 2023
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us. We look forward to welcoming you back again soon. Best regards, Management

2/10 Sangat Buruk

Mohd Suraimi

Bepergian bersama teman
Tidak Disukai: Staf & layanan
The first time check in was terrible. The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait. He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready. Then hot tub water was not even hot. There was no benefit for customer even to take president suite. No late check out or any complementary gifts during my stay. Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english. Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Fitri Siregar pada tanggal 21 Mar 2023
Dear Valued Guest, Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward to the opportunity to welcoming you back. With kind regards, The Management

8/10 Bagus

Ursula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Yayan pada tanggal 11 Mar 2023
Dear Mr/Mrs UrsulaGreetings from Swiss-Belhotel Harbour Bay Batam!Thank you for choosing us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely,The Management

8/10 Bagus

Celine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Good location near to Harbour bay. Hotel is quite old which needs to be upgrade soon. Breakfast buffet spread need to be improved with more choices.
Tanggapan dari Fitri Siregar pada tanggal 30 Jan 2023
Dear Ms Celine, Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. I am very pleased to hear that our location made your stay pleasant. We have noted your feedback and took the proper action to follow up on your concern. Your satisfaction is important to us, and we are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We look forward to welcoming you on your next visit to Batam. Thank you.

10/10 Sangat Bagus

Wee Siong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Front Desk!
I was not feeling well during check in. The front desk staff Dika recommended a hospital and arranged free transport to send me there. He even offered to help us changed our ferry tickets to ensure I can go back to Singapore for emergency treatment. He helped me a lot within a short period of time! Impressed with his service. Thank you.👍
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Fitri Siregar pada tanggal 7 Jan 2023
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking the time to share your experience following your recent stay. We are really happy to read your pleasant feedback. We always promise to give you excellent service consistently. Your kind feedback has been shared with the team and we will see it as a positive challenge to eagerly create a memorable experience and ensure customer satisfaction is met with the highest standard. Once again thank you so much and we look forward to the opportunity to welcome you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards The Management

10/10 Sangat Bagus

Steven

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Fitri Siregar pada tanggal 7 Jan 2023
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay and we look forward to welcoming you back again soon. With kind regards, The Management

10/10 Sangat Bagus

Harish

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall was amazing
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Fitri Siregar pada tanggal 23 Des 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay. We look forward to welcome you back again soon and we are always happy to serve you. With kind regards, The Management

10/10 Sangat Bagus

Sarjune

Disukai: Kebersihan, staf & layanan
Great place near the ferry terminal.
Tanggapan dari Fitri Siregar pada tanggal 23 Des 2022
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us and I truly appreciate your review about our strategic location. We look forward to welcoming you back again soon. Best regards, Management

6/10 Cukup Baik

Yasin

Bepergian dalam rombongan
Disukai: Staf & layanan
The surrounding of the hotel did not feel very safe. Also, some stains on the walls in the hotel room caught my eye, making it feel like an old building.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Fitri pada tanggal 26 Sep 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

6/10 Cukup Baik

Kim Chye

Menginap 4 malam pada bulan Agustus 2022
Tanggapan dari Ya2n pada tanggal 3 Sep 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation.We are really delighted to receive your positive feedback towards your stay,thank you for appreciating the service of the hotel and you kind words towards our staff.We look forward to welcome you back again soon and we are always happy to serve youWith kind regards,The Management

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bien
Menginap 15 malam pada bulan Juli 2022
Tanggapan dari Yayan pada tanggal 9 Agu 2022
Dear Valued Guest, Greetings from Swiss-belhotel Harbour Bay, Batam! Thank you for taking the time to record your comments, following your stay at Swiss-belhotel Harbour Bay, Batam We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

10/10 Sangat Bagus

Azmi

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Yayan pada tanggal 9 Agu 2022
Dear Valued Guest, Greetings from Swiss-belhotel Harbour Bay, Batam! Thank you for taking the time to record your comments, following your stay at Swiss-belhotel Harbour Bay, Batam We are delighted to hear that we were able to exceed your expectations with our personalized service. We are looking forward to the opportunity to welcome you back. With kind regards, The Management

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Benefits for regular guests
Hotel should reward regular guests. Eg cheaper rate, simplified checkin processes, discounted massage, etc
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Yayan pada tanggal 17 Jul 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay,thank you for appreciating the service of the hotel and you kind words towards our staff. We look forward to welcome you back again soon and we are always happy to serve you With kind regards, The Management

4/10 Buruk

Seah

Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Yayan pada tanggal 17 Jul 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Bagus

Antonius

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Yayan pada tanggal 17 Jul 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one With kind regards, The Management

10/10 Sangat Bagus

Chin Loong

Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Yayan pada tanggal 17 Jul 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one With kind regards, The Management

8/10 Bagus

Damond

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Good but can be better
Air con not as cold as before. Centralised control aircon cannot be adjusted in the room. Need to request for the mini fridge separately.
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Yayan pada tanggal 17 Jul 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Swiss-Belhotel Harbour Bay, Batam. We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience. We are looking forward the opportunity to welcoming you back. With kind regards, The Management

8/10 Bagus

KIAT SIA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleanliness of bathroom can be improved.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Yayan pada tanggal 17 Jul 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We Hope your next visit will be as pleasant as the previous one With kind regards, The Management

10/10 Sangat Bagus

Sjoerd A

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Yayan pada tanggal 21 Mei 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay,thank you for appreciating the service of the hotel and you kind words towards our staff. With kind regards, The Management

10/10 Sangat Bagus

Shahirwan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and friendly staff
Menginap 1 malam pada bulan April 2022
Tanggapan dari Yayan pada tanggal 6 Mei 2022
Dear Mr. Shahirwan Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We hope your next visit will be as pleasant as the previous one With kind regards, The Management

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2022
Tanggapan dari Yayan pada tanggal 5 Mei 2022
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We hope your next visit will be as pleasant as the previous one With kind regards, The Management

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
部屋は広くて快適でした。 スーパーが隣接していて、海までも近く立地も良かったです。
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Management pada tanggal 21 Jan 2022
Dear Valuable Guest, Thank you for choosing to stay with us at Swiss-Belhotel Harbour Bay, Batam, and for taking the time to post a review of your experience. It is really wonderful to know that you had a pleasant stay with us and I truly appreciate your review about our room and our strategic location which made your visit extra memorable. I appreciate all your kind compliments and look forward to welcoming you back again soon. Best regards, Management

8/10 Bagus

Syadzwina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Ya2n pada tanggal 20 Okt 2021
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your positive feedback towards your stay We look forward to welcome you back again soon and we are always happy to serve you With kind regards, The Management

8/10 Bagus

Eve, Sg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Nice hotel. There's nice massage within the hotel too Peaceful environment...
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rhonal pada tanggal 25 Nov 2020
Dear Ms. Eve Thank you for taking the time in giving us a review during your stay with us. your kind feedback will be shared with our team for our motivation. we look forward to welcome you back in the next future. Best Regads Hotel Management

10/10 Sangat Bagus

Samsidah, Singapore

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good. Probably could improve on the swimming pool area.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Ayu pada tanggal 5 Mar 2020
Dear Ms. Samsidah, Thank you for your time in sharing your experience with us during your recent stay. We are glad to hear you that you like our room and our staff service. We hope we can continue to have your support and we look forward to serving you better in the future.

10/10 Sangat Bagus

Matt, Perth

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to the ferry terminal and a short ride to bars and restaurants
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Dika pada tanggal 26 Feb 2020
Thank you for sharing this. We hope to see you again one day! It was a pleasure having you!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is excellent and everything is within walking distance
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Ayu pada tanggal 12 Feb 2020
Dear Valued Guest, Thank you for sharing this. We hope to see you again one day! It was a pleasure having you!

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Terrible and rude staff in the front office. Not helpful at all and they washed their hands off since the booking was not done directly with them. This was for me to modify my stay dates
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Dika pada tanggal 31 Jan 2020
Dear Valued Guest, Thank you for your time in sharing your experience with us during your recent stay. We do really apologize for your unhappy experience staying with us due to our service. We will highlight this to our management for our better improvement. Please accept our sincere apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Sincerely Yours, Swiss-belhotel Harbourbay Reservation.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Dika pada tanggal 31 Jan 2020
Thank you for giving us a rating, much appreciated!