2/10 Sangat Buruk
Tony
Bepergian dalam rombongan
5 Jun 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I paid 370 dollars for one night here and I could have had better experience at a Motel six. It was horrendous. My Friend and I were looking forward to staying at the Marriott because it is suppose to be luxury. It was NOT. There was someone else's toothpaste in the sink, the floor was dirty, the bed had someone else tissue paper in it. I called the front desk and I told her and she literally said nothing I said did you hear me? she said I will tell housekeeping. I would have made a big fuss normally however we were tired as we had been up since five shopping since 7, now after four in afternoon, as well as huge rain storm. I thought they may offer another suite but nada just rude, slow poorly dressed staff. We decided to clean it ourselves-great day away cleaning. Then we went for dinner and the menu was very limited and I am gluten free so that limits it more, so we ordered BBQ chicken nachos- what we got was just gross stale chips, no chicken and a few specs of cheese and wait for it BBQ sauce drizzle all over it - so gross- the sourcream was old the guacamole the same and the salsa from a jar and not a good one. We also had very greasy wings. . Fun girls trip and so far we had cleaned our gross suite and now this. We noticed that only religious groups were given free water when checking in no one else. I send a letter to the Marriot and they just offered me points which I do not collect. No impressed at all. Done with the Marriot.
Tony
Menginap 1 malam pada bulan Juni 2024