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Ulasan untuk Fairmont Copley Plaza, Boston

4.5 out of 5
Fairmont Copley Plaza, Boston
138 Saint James Ave, Boston, MA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 606 dari 1003 ulasan" "
Penilaian 8 - Bagus. 206 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 95 dari 1003 ulasan" "
Penilaian 4 - Buruk. 62 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 34 dari 1003 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

corina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 28 Mei 2024
Thank you for being our guest, Corina! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Juan, Key Biscayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 28 Mei 2024
Thank you for being our guest, Juan! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

George

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Your hotel is so stately and a grand dame. Everything is so elegant. Kudos to the staff and management.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 28 Mei 2024
Thank you for being our guest, George! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 Bagus

Sofia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
good
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 28 Mei 2024
Thank you for being our guest, Sofia! We are happy to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Run

Wonderful. There was a false fire alarm but it was OK
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 28 Mei 2024
Thank you for being our guest, Run! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza and wish to sincerely apologize for the false fire alarm. Please come back soon!

2/10 Sangat Buruk

peter

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible service charged me extra after checkout, I had to call to dispute charges
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 28 Mei 2024
Thank you for being our guest, Peter. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you experienced challenges during your stay and hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

10/10 Sangat Bagus

RICHARD

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 28 Mei 2024
Thank you for being our guest, Richard! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

6/10 Cukup Baik

HERNANDO, Lima

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Impressive lobby, disappointing rooms … urgent refurbish needed !
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 22 Mei 2024
Thank you for being our guest, Hernando. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you did not fully enjoy your stay and hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

2/10 Sangat Buruk

emily

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Ill-maintained property. In the name of COVID 19, no fridge, no amenities. Room smells, bedding old and worn. Could not uphold the Fairmont name.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 22 Mei 2024
Thank you for being our guest, Emily. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you did not enjoy your stay and hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

6/10 Cukup Baik

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The lady that checked me in was kind of mean and I could not hear her at all. She was basically whispering.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 22 Mei 2024
Thank you for being our guest, Jennifer. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

6/10 Cukup Baik

Ricardo

Bepergian bersama teman
Disukai: Fasilitas
Habitaciones muy viejas, descuidadas y con pocas actualizaciones
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Mei 2024
Thank you for your thoughts, Ricardo. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again

8/10 Bagus

Layne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Mei 2024
Thank you for your thoughts, Layne. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

10/10 Sangat Bagus

Christina, Batavia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to get around and beautiful property
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Mei 2024
Thank you for being our guest, Christina! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

2/10 Sangat Buruk

Melissa

Tidak Disukai: Staf & layanan
Room wasn’t prepared. Second bed for family of 4 had not bedding. Waited 3hours before bedding was received.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Mei 2024
Thank you for being our guest, Melissa. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you did not enjoy your stay nd hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

10/10 Sangat Bagus

Meruyert

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 12 Mei 2024
Thank you for being our guest, Meruyert! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love this hotel and stay there whenever we're in Boston. It's very convenient to several restaurants we like, as well as the subway and the Museum of Fine Arts.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 10 Mei 2024
Thank you for being our guest, Richard! We are delighted we could welcome you back to Boston and are happy to learn you enjoyed another wonderful stay at Fairmont Copley Plaza. We hope that you will come back soon!

10/10 Sangat Bagus

Kristina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Fairmont Copley Plaza pada tanggal 10 Mei 2024
Thank you for being our guest, Kristina! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Natalie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 2 Mei 2024
Thank you for being our guest, Natalie! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Suwitda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and friendly staffs. I love staying in this historic hotel to learn more culture and history of Boston. Very outstanding and unique experience. Safe and convenient to get to subway, shopping, dining.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 2 Mei 2024
Thank you for being our guest, Suwitda! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Construction directly in front of hotel was not disclosed at booking. We would not have paid additional money for a front facing Cooley Square view room… when in fact there was no Cooley Square to actually view. Extremely disappointing. Also due to a “mechanical” issue with our room, we were not allowed to gain access to our room until well after 7pm. Not great after a long journey from the West Coast.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Mei 2024
Thank you for being our guest and for leaving your helpful feedback, John. We apologize that we did not exceed your expectations and that you experienced challenges during your visit. This is not the norm at our hotel and we will be sure to address the issues. Thank you again; we hope to have you as our guest again in the future so that we may make amends.

10/10 Sangat Bagus

Hakan

Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 2 Mei 2024
Thank you for being our guest, Hakan! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Kenneth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There is a beautiful grand lobby and the property was quiet so I can sleep well despite being on the first level close to the streets. The room was spacious and comfortable.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Apr 2024
Thank you for being our guest, Kenneth! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 Bagus

Elaine

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location and great accessibility.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Apr 2024
Thank you for being our guest, Elaine! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Nathalie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel in the perfect spot. My only critique would be the size of the bathrooms. Granted it’s an old hotel but the tiny bathroom is difficult to manage even for one person
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Apr 2024
Thank you for being our guest, Nathalie! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Jose

Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 2 Mei 2024
Thank you for being our guest, Jose! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

CHRISTIAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent and very friendly staff.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Apr 2024
Thank you for being our guest, Christian! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Joel

Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 2 Mei 2024
Thank you for being our guest, Joel! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Linda, Glendora

Disukai: Kebersihan
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Apr 2024
Thank you for being our guest, Linda! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Xian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Apr 2024
Thank you for being our guest, Xian! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 16 Apr 2024
Thank you for being our guest, Chris! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Eduardo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the most beautiful hotels I’ve stayed in. The staff made me feel welcomed and familiar. The food at the restaurant was superb as was the room service. And then there was CORI the canine ambassador…what can I sey, simply adorable!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Eduardo! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Maren

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful, historic hotel in the heart of Boston, with outstanding service. The room was larger than average, with comfortable beds and very clean. The staff, from valet to restaurant provided outstanding service. We highly recommend!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Maren! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 Bagus

Erica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel with exceptional staff who were gracious and helpful. With the exception of one bell hop upon my departure. He wouldn’t let me use take the luggage cart outside to the sidewalk to load my car so I had to carry my belongings from the vestibule to the sidewalk.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Erica. We are glad you enjoyed your overall stay and wish to apologize for the incident prior to your departure. We hope that you will allow us an opportunity to make amends during a future stay. Thank you again.

10/10 Sangat Bagus

Lili, Paris

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 2 Mei 2024
Thank you for being our guest, Lili! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Cynthia! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

frank

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Frank! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

SANDRA, Bogota

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel es divino, el personal amable, las habitaciones limpias , lindas y eapaciosas, la zona es segura y perfecta con tiendas y lugares para caminar, el metro queda a pocos pasos.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Sandra! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Robert. We hope that you enjoyed your stay and that we will see you again soon. Until then, we wish you safe travels.

10/10 Sangat Bagus

stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Stephen! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

6/10 Cukup Baik

Amy, Simi Valley

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Amy. We hope that you enjoyed your stay and that we will see you again soon. Until then, we wish you safe travels.

10/10 Sangat Bagus

Beatriz

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 3 Apr 2024
Thank you for being our guest, Beatriz! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 25 Mar 2024
Thank you for being our guest, Steven! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

6/10 Cukup Baik

Younes

Disukai: Kebersihan, staf & layanan
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Fairmont Copley Plaza pada tanggal 22 Mar 2024
Thank you for your review, Younes. We have received your feedback and are sorry to learn that you did not enjoy your stay with us. Is there anything we could have done to make the stay better? We look forward to hearing from you.

10/10 Sangat Bagus

Tracy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the beautiful architecture and cleanliness of the whole hotel. Staff were friendly and helpful. I would stay here a million times over!!!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 22 Mar 2024
Thank you for being our guest, Tracy! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

2/10 Sangat Buruk

Walter

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 22 Mar 2024
Thank you for your review, Walter. We have received your feedback and are sorry to learn that you did not enjoy your stay with us. Is there anything we could have done to make the stay better? We look forward to hearing from you.

8/10 Bagus

Katherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were pleasant. Hotel clean and tidy. Breakfast was over priced and limited
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 18 Mar 2024
Thank you for being our guest, Katherine. We are glad to see that you enjoyed your overall stay and appreciate you taking the time to share your feedback. We hope that you will come stay with us again soon.

10/10 Sangat Bagus

molly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great walkability, lived the wok bar drinks, food and vibe
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 18 Mar 2024
Thank you for being our guest, Molly! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Melissa

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 18 Mar 2024
Thank you for being our guest, Melissa! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Darlene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful historic hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 18 Mar 2024
Thank you for being our guest, Darlene! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

10/10 Sangat Bagus

Laura, Hammondsport

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is a classic beach, the staff friendly with impeccable service attitudes! Door man was wonderful offering us directions and quaint conversation as we waited for our car. Oak Long Bar is classy and has great cocktails.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Copley Plaza pada tanggal 12 Mar 2024
Thank you for being our guest, Laura! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!