8/10 Bagus
Kelsey, Salem
5 Jun 2024
Disukai: Kebersihan, staf & layanan
I loved staying here, my boyfriends family has gone here for four generations! We will stay again, and can’t wait to make this place a staple in our growing family’s tradition’s!
There were a few things that have stayed with me from our stay, that I’d absolutely love to bring to attention.
A couple concerns during our stay that I wish could be addressed. The room I stayed in, needed some TLC. New caulk around the sink (it moved), and a new towel rack…
The first night I went to put my towel on the rack closest to the shower, and it fell off!
Another cause for concern we encountered, and never heard anything back about. We scheduled and paid somewhere around $230 for a couples massage. My partner was very excited about this, because it was my first time there. He got the message therapist by the name of Erin. I was being spoken to, asked how I was doing multiple times, got my whole body massaged literally. It was a very amazing experience, and I frankly enjoyed it!
What was unfortunate, was I thought my boyfriend was getting the same experience.
He hadn’t been, and was very uncomfortable saying anything during or after to Erin. So he went to the desk with his frustration, and was met with deer in headlights. Was told they’d call the owner, nothing was done about it..
Other then the fact of now knowing what to avoid, and the fact we didn’t receive equal service during our couples massage.
We made it a beautiful experience. Can’t wait to do it again!
Kelsey
Menginap 3 malam pada bulan Mei 2024