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Ulasan untuk Legend Cherating Beach Resort

3.5 out of 5
Legend Cherating Beach Resort
Lot 1290 Mukim Sungai Karang, Cherating, Pahang

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 27 dari 271 ulasan" "
Penilaian 8 - Bagus. 80 dari 271 ulasan" "
Penilaian 6 - Cukup Baik. 89 dari 271 ulasan" "
Penilaian 4 - Buruk. 55 dari 271 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 271 ulasan" "

6,0/10

Kebersihan

6,8/10

Staf & layanan

2,0/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This is a old and tired resort. Thirty years pass it's use by date. Wi-Fi was terrible , food was very average and very expensive.
Menginap 2 malam pada bulan Februari 2019

4/10 Buruk

mvs

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor upkeep,need improvment with food quality
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Terry J pada tanggal 2 Jan 2019
Dear Mvs, Thank you for the feedback will be great if you could highlight your shortcomings during your stay with us as we could improvise those areas highlighted.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, good swimming pools right next to beach. ATV on beach was fun. Breakfast was satisfying. Rabbit feeding was a hit with my 2 nieces. Overall we had a very nice holiday at a nice hotel at an affordable price. I would happily return here for another holiday.
Menginap 3 malam pada bulan November 2018
Tanggapan dari Terry J pada tanggal 2 Jan 2019
Dear Guest, Thank you for all the positive comments of the resort we would certainly welcome you once again on your next visit.

4/10 Buruk

Choo, Cherating

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Bathroom water heater no hot water, already told to staff, but still nobody come to service.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Terry J pada tanggal 5 Des 2018
Dear Choo, Thank you for your feedback we will certainly look into your comments, we have maintenance staff on duty 24 hours. We have Duty Managers on duty and we normally change the room for the guest . We are sorry for the inconvenience caused. The Management

10/10 Sangat Bagus

mohd khairul najmi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Boleh dtg lg
Baik....cuma hotel lama
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Terry J pada tanggal 16 Nov 2018
Dear M Khairul, Thank you for your feedback we are in the process of upgrading the rooms. The Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018
Tanggapan dari Terry J pada tanggal 22 Okt 2018
Thank you for all the positive comments

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2018
Tanggapan dari Terry J pada tanggal 6 Okt 2018
Thank you

6/10 Cukup Baik

Frank, Singapore

Rest OK. Wifi a bit slow. Should upgrade their network.should have more Cable channel.
Menginap 3 malam pada bulan September 2018
Tanggapan dari Terry J pada tanggal 2 Okt 2018
Dear Frank, We would like to notify you that our Wifi has been upgraded. The Management

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan September 2018
Tanggapan dari Terry J pada tanggal 6 Okt 2018
Thank you

8/10 Bagus

Sabrina

Defects but still enjoyed. Beautiful resort
A beautiful place.. cleanliness is well maintained, friendly staffs, and overall is good.. I would definitely recommend this hotel. And definitely would be my choice talking about cherating. Sadly the room I stayed, the shower did not function, fan had a loud noise and the water got stuck caused the toilet to be wet. Besides that, the gym is badly maintained with rusty dumbbells. The food in the hotel was really good and quality.
Menginap 2 malam pada bulan September 2018
Tanggapan dari Terry J pada tanggal 2 Okt 2018
Dear Sabrina, Thank you so much on all your wonderful comments of the resort. We are sorry that the room you stayed had defects our apologies. We will will certainly rectify issues highlighted especially the gym. Thank you for staying with us The Management

6/10 Cukup Baik

YantiIrwani, Shah alam

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Pantai best. Bilik - for rm500 a night, the room is a flop. Tv out, fan out, furniture out, full of dust.
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Terry J pada tanggal 2 Okt 2018
Dear Yanti, We are glad you enjoyed the beach frontier. The rooms are being refurbished in stages currently, The cleanliness we will ensure it is always clean. The Management

8/10 Bagus

Dayang Shafinaz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Terry J pada tanggal 8 Okt 2018
Thank you Puan Shafinaz

2/10 Sangat Buruk

p

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
below par and expectation
hotel needs a complete makeover...wifi, toilets drainage was not working. room was not clean and there was a stale smell. toilet doors and fungus growing on it etc. definitely a 2 star and below property
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Terry J pada tanggal 2 Okt 2018
Dear Dayang, Thank you for your comments will will certainly ensure all areas mentioned are cleaned. The rooms are being refurbished in stages now. The Management

10/10 Sangat Bagus

Christine

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice location at the beach
Very nice location just at the beach with an amazing pool! We stayed only for one night, but could have taken one more. The hotel is not in that good shape, but it is clean. The restaurant served fine not great food.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Terry J pada tanggal 5 Okt 2018
Dear Christine, Thank you so much on the wonderful comments of the resort we greatly appreciate your support. We are upgrading the rooms in stages currently. Thank you The Management

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Nasrie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2018
Tanggapan dari Terry J pada tanggal 6 Okt 2018
Thank you Mr. Nasrie

8/10 Bagus

Mohd Nidzam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall nice place for holiday during weekend.
Enjoyable moment.
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Terry J pada tanggal 2 Okt 2018
Dear Nidzam, Thank you for all your comments. Hope to see you. Thank you

6/10 Cukup Baik

jess

Disukai: Staf & layanan
Hotel room too old
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Terry J pada tanggal 2 Okt 2018
Dear Jess, We are renovating the rooms in stages. The Management

4/10 Buruk

fazni, kuala lumpur

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
nice beach but hotel need improvement
staffs were not alert enough what to do..we chose the hotel due to lovely beach on the east coast and not too far from klang valley
Menginap 2 malam pada bulan Juli 2018

6/10 Cukup Baik

Stephanie, Malaysia

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Nice pool and beach side
A long beach and with beautiful sunset too. Swimming pool is great experience too. The hotel have 2 pools: for swimming and for playing pool activities. Greatest disappointment: room air conditioner is not functioning well at all, toilets amenities, toilet need to be upgraded, the room need to be upgraded too.
Menginap 1 malam pada bulan Juni 2018

4/10 Buruk

amandacsue, Kuala Lumpur

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Resort does not live up to expectations
The resort did not live up to the overall expectation. Firstly, the website gives a false impression of the way the resort looks like when you actually arrive there. The resort looks very old and run down and needs major refurbishment. The service was unsatisfactory throughout the stay. Understand that it is peak season, but the level of service should not be compromised. The housekeeping service was very poor, as bathroom amenities were not changed on a daily basis and cleaning was not done until a few phone calls later to the housekeeping department. There were unsightly stains on the bed comforter as well. The website has stated that the particular grand deluxe sea view room has been "recently refurbished" but it did not look like it was. It was a disappointment and a "rip off" for the price paid for that particular room type. Overall, I would not recommend anyone to stay in this resort.
Menginap 2 malam pada bulan Juni 2018

2/10 Sangat Buruk

James, Malaysia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Legend Cherating
The hotel has a beautiful beach area and the pools are really good especially for kids however the rooms are really filthy and poorly maintain.
Menginap 2 malam pada bulan Juni 2018

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
peak season, room not comfortable, got ants on the bed
Menginap 1 malam pada bulan Juni 2018

4/10 Buruk

TravelAddictMY, Kuala Lumpur, Malaysia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Refurbish your rooms please!
Rooms are old. Reception area and dining area are old. Please refurbish! Especially the rooms! But the pool and beach area is fantastic. Great layout and furniture arrangement too.
Menginap 2 malam pada bulan Juni 2018

6/10 Cukup Baik

Leong, Puchong

Tidak Disukai: Kenyamanan kamar
Family holiday in Cherating
Overall an enjoyable trip to Cherating. Able to explore Kemaman and Kuantan. Also had a good adventure at Monica Bay looking out for the turtles. We also spent lots of our time enjoying the hotel swimming pool and the beach. In spite of the run-down condition of the hotel, Legend does have a very nice pool.
Menginap 2 malam pada bulan Juni 2018

4/10 Buruk

Wooi Soon

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lousy hotel
The hotel is really run down, check in to room 146, the room is in old condition and not proper maintain. Sliding door to the balcony spoilt, shower head spoilt, aircon was spoilt and found in midnight, have to arrange for change room. Overall not worth for staying.
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

TC, Malaysia

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Nice beach hotel
The hotel is great as it is beside the beautiful beach. Suitable for family with kids or couple. Kids can enjoy lot of fun activities such as batik DIY, rabbit feeding, swimming in the pools, building sand castle, ride ATV etc. However, the room a bit run down and staff performance can further improve especially the foreign worker. Will consider to come back again.
Menginap 2 malam pada bulan Juni 2018

10/10 Sangat Bagus

Ahmad, Kl

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice.. Very nice view.. Many choice of food. Good services.. Thanks a lot..
Menginap 4 malam pada bulan Juni 2018

8/10 Bagus

Suz, Malaysia

Disukai: Staf & layanan, kondisi & fasilitas properti
Hotel with well maintained beach
Nice and clean beach...well maintained. Good Swimming pool with ample of beach lounge chairs. Staf friendly and buffet breakfast fairly good..kept warm for late guests. Changed room after the first room provided was dirty. Toilet was foul smelling even after cleaning. The second room was clean and offered a good view of the sea...paid extra for sea view. 20% off for food & beverage during booking was not applicable.
Menginap 1 malam pada bulan Mei 2018

2/10 Sangat Buruk

Matt , KL

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Dirty room, not enough staff,
Stayed here for 2 days over the bank holiday weekend, queue to check in took 45 minutes, was put in a smoking room even though requested a none smoking room. Requested an extra bed and it wasn't provided. Electrics in the room fused and was left in darkness for half an hour. It was very dirty under the beds, and old packets of chips found in the room. The pool was quite nice, but not enough chairs and sun loungers.
Menginap 2 malam pada bulan Mei 2018

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Nice beach, but the hotel is overpriced in Expedia
The beach is very nice. Warm water and soft sand. The Expedia price was too high for the comfort we received. The hotel used to be good, but now it is on its down side. The room was spacious and the bedding comfortable. The food choices were very limited. The bar by the beach is a must for the evenings, to watch the moon rise over a bucket of beer. The waiter will make his best to give you the best service. The breakfast is below average, mostly malay food with some western options. The coffee was good and the fresh roti (flat bread) was also ok. No fresh juices offered. The swimming pool was overcrowded almost all the time. Passenger used the balcony to hang their clothes to dry.
Menginap 3 malam pada bulan April 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kenyamanan kamar
We booked the Grand Deluxe Room with King sized bed but when we checked in, they only provide us with two single beds. When called to ask, they asked us to combine the beds together. I mean.. Cool? Totally NOT! But since I am on a holiday, so we decided to chill. Rooms were filled with sands, I mean I understand that its by the beach but that doesnt mean that the room had to be sandy when we checked-in in the first place. Overall its quite a nice place to stay if everything is kept alright.
Menginap 1 malam pada bulan April 2018
Tanggapan dari Terry J pada tanggal 25 Apr 2018
Dear Guest, Thank you for your guest comments we greatly appreciate your effort. We are very sorry about the room beds, being sandy we will certainly look into this matter seriously, thank you for your support. Hope to see you again.

8/10 Bagus

MarkW, UK

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Fabulous location right on the beach
Had a couple of days with my family swimming in the sea and the fabulous pool looed after by excellent staff
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari Terry J pada tanggal 21 Apr 2018
Dear Mark W, Thank you so much for the great comments on the resorts location, service and value of stay. We greatly appreciate your comments, the management is in the process of upgrading the rooms in stages. We will ferry our guest upon request to the turtle sanctuary and fireflies at a minimal fee. Hope to have you back again.

6/10 Cukup Baik

Linnz

Disukai: Kebersihan, kenyamanan kamar
Great Pool
Kids love the pool so much. Seafront hotel and we enjoy our swim at the sea very much with the waves. Room was ok.. very huge and clean.
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari Terry J pada tanggal 14 Apr 2018
Dear Linnz, Thank you for all the wonderful comments we really appreciate it. We are delighted to know you enjoyed yourself with us during your stay. Thank you

8/10 Bagus

Mowindran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Good stay
Tanggapan dari Terry J pada tanggal 14 Apr 2018
Thank You

8/10 Bagus

nina , kuala Lumpur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice pool and clean beaches
My third or 4th visit in 20 years despite the old age the hotel quiet well kept clean and a bit outdated. is about time to do some refurbishment.
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari Terry J pada tanggal 14 Apr 2018
Dear Nina, The management is upgrading the rooms in stages and thank you for being our regular guest.

6/10 Cukup Baik

KADIR DIR, RAWANG SEL

Tidak Disukai: Kebersihan, staf & layanan
ok
I like - good sleeps/swimming pool clean n nearby beach I dont like - ants on table/ shower water pressure n heat water not stable/ aircond noisy/ stafs are not friendly
Menginap 2 malam pada bulan Februari 2018
Tanggapan dari Terry J pada tanggal 21 Apr 2018
Dear Kadir, Thank you on your positive comments on the pool, beach frontier and a good nights sleep. We are very sorry that the water pressure was not stable and the air-cond being noisy. We will certainly address the matters highlighted immediately. Thank you

10/10 Sangat Bagus

Shahnawaz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and Pleasent
Nice experience. My car battery went down due to some problem but I got immediate help from the support staff at night. I will recommend this place for a nice walk and relaxation purpose.
Menginap 2 malam pada bulan Januari 2018

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2018

8/10 Bagus

Chan

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Value for money
Had a very relaxing 3 days 2 night overall is good only the restaurant a bit of dispointment very old resort need serious revamp but for what I paid is value for money
Menginap 2 malam pada bulan Januari 2018

4/10 Buruk

Adrian

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
1970 Facilities at 2017 Prices
Overpriced for what it offers. This hotel is a tired old girl that still pretends to command top prices but offers on the whole mediocrity. I don't blame the staff, they are doing their best under difficult circumstances. I entirely blame the Hotel owners who think its right to demand top prices & deliver the minimum the have to. Annoyingly even though prices are high for the state of the facilities, they still charge extra for cafe latte & even squash racquets- irritations but a sign of the intent from Management & Owners alike. Would we ever stay at this hotel again? Nope. Hotel needs a total refurbishment.
Menginap 12 malam pada bulan Desember 2017

4/10 Buruk

CHEE HUA

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2017

4/10 Buruk

Captain Salt, KL

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Facilities disappointing
Lift unfuntion while use for checked out. Room fill with old furniture and tv. Not enough light in the bathroom. Entrance door diffult to open. Basically overall room is tidy.
Menginap 2 malam pada bulan Desember 2017

4/10 Buruk

fairose, KL

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel run down & room facility poor condition
Awaiting too long for registration. Hotel run down and room facility broken & smelly,
Menginap 1 malam pada bulan Desember 2017

6/10 Cukup Baik

Famie, Shah Alam

Satisfied staying in Legend Hotel
Nice hotel, big size swimming pool and near with beach
Menginap 1 malam pada bulan Desember 2017

4/10 Buruk

Bob, Johor

Tidak Disukai: Kebersihan, kenyamanan kamar
Run down and stiff staff
the room was smelly, pipe leading from sink broken, tv like in 1990s and staff appeared to lack training
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

Bobby, Babble, Abalama

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Fantastic Resort
I had a fantastic time at this resort. I'd say the best experience would be 4 or 5 days long, any longer and you start to stagnate as there is not much to do in the area other than the tourist activities posted at the resort (I highly recommend the firefly river cruise). Resort staff are excellent, Terry was VERY helpful and pleasant and fun to talk to. Wish it was all-inclusive, or that all-inclusive was an option, that would have been top-notch. The bedroom was very spacious and had a balcony and an incredible view. The food at the dining hall was truly excellent, offering a mix of North American, European and Asian dishes. The pool is wonderful and looked clean. There are a lot of shops just outside the resort offering various goods, but not much in terms of going out to eat, it's all pretty typical Malaysian food stalls offering the same things, and dozens of "Keropok Lemak" stalls (they make them on the spot with freshly caught fish). The ocean is right there too, though I didn't go for a swim because, usually, when you don't see anyone else swimming, they might know something you don't, and so I didn't risk it (I didn't see anyone swimming in the ocean during my 9 days there). All things considered, I had a wonderful time, the resort did everything right and allowed me to relax for a week. But if you want to have 2 weeks of activities, this isn't the best location for that, this is a place you come to relax, or to stop a few days while touring the country.
Menginap 20 malam pada bulan November 2017

10/10 Sangat Bagus

Mohd Asharaf

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tempat penginapan yang selesa dan kemudahan yang disediakan sangat cemerlang kecuali waktu daftar masuk yang lama iaitu mengambil masa dalam 25-30 minit. Kemudahan wifi juga perlu diperbaiki kerana signal wifi berada dalam keadaan lemah.
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

shikin mohd, melaka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for family vacation, we all love the pool and view. Overall is good.
Menginap 1 malam pada bulan Desember 2017