Kolam renang outdoor musiman

Ulasan untuk Ethan Allen Hotel

3.5 out of 5
Ethan Allen Hotel
21 Lake Avenue Extension, I-84 at Exit 4, Danbury, CT

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 445 dari 1006 ulasan" "
Penilaian 8 - Bagus. 238 dari 1006 ulasan" "
Penilaian 6 - Cukup Baik. 158 dari 1006 ulasan" "
Penilaian 4 - Buruk. 100 dari 1006 ulasan" "
Penilaian 2 - Sangat Buruk. 65 dari 1006 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

7,2/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Raymond

Disukai: Kebersihan, staf & layanan
Good not great
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Autumn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel has the most comfortable bed and pillows! The shower was also great. 10/10
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Kristin

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Nicholas

Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Kerri

Bepergian bersama keluarga dan anak
Tidak Disukai: Kondisi & fasilitas properti
The shared spaces in the hotel were spacious, but plates, glasses and cans, were frequently strewn around. We stayed 2 days and the same plates, etc occupied the same places the length of our stay. The rooms were at a higher rate than other area hotels and most amenities were at an additional cost. The furniture and flooring could use an update as most were dinged, dented, torn and stained. A room for 4 came with one set of towels and hotel staff, although responsive and courteous at the front desk, did not answer the phone. Room card keys frequently stopped working so the entry doors that were to be room key access only were left unlocked or propped. We returned from a wedding late and did not need to use a key to access the secured entry doors and the doors by the conference room were propped open. Overall, the price did not match the quality.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari management pada tanggal 23 Mei 2024
Thank you for taking the time to share your feedback. We apologize for the issues you encountered during your stay, particularly with the cleanliness of our shared spaces and the maintenance of your room. We strive to provide a comfortable and welcoming environment, and it's clear we fell short in your case. We appreciate your observations regarding the room amenities and security concerns, and we are actively addressing these points to improve our guest experience. Your comments are invaluable as they help us identify areas needing improvement. We hope to have the opportunity to better serve you in the future and demonstrate the high standard of hospitality we aim to provide.

10/10 Sangat Bagus

jacob, Harish

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 16 Mei 2024
Thanks for the perfect score! Thrilled to hear you found everything clean and comfy. Can’t wait to welcome you back for another cozy stay!

10/10 Sangat Bagus

John S

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Marlene

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a below average not plush hotel as advertised. It didhave lovely public rooms. The staff was not attentive. I asked for more towels three different times and they were never brought. My daughter left air pods on the nightstand they disappeared. It a step up from a motel with a nice lobby. The pool was filthy and empty, in 70 degrees. The gazebo is cornered off. The front desk ppl are literally upset if you ask questions. Not a great impression never spending money here again. Also we ran out of Toilet paper and they didn't replace till the next day we had to use tissues.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari management pada tanggal 14 Mei 2024
Thank you for sharing your feedback. We're deeply sorry to hear about your disappointing experience. It's clear we did not meet your expectations, and we sincerely apologize for the lack of attentiveness from our staff, the issues with towel service, and the inconvenience with the toilet paper.Regarding the pool, we apologize for its condition. It is currently not operational as we are waiting for a necessary part. Additionally, the gazebo is temporarily closed for maintenance. We are planning a renovation this year to improve our facilities and address these issues.Your comments have been shared with our team to address these concerns immediately. We are also looking into the issue with your daughter's AirPods and will contact you directly regarding this matter.We strive to provide a comfortable and pleasant stay for all our guests, and it's clear we fell short during your visit. We appreciate your feedback and will use it to make necessary improvements.

10/10 Sangat Bagus

Eddie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I recommend it
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 14 Mei 2024
Thank you so much for your recommendation! We're delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back in the future.

8/10 Bagus

Ray

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Dated rooms with very limited tech support, but very clean and very resonably priced. We would book again
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari management pada tanggal 14 Mei 2024
Thank you for your feedback. We're glad to hear that you found our rooms clean and reasonably priced. We appreciate your comments regarding the dated rooms and limited tech support.We’re excited to let you know that we are starting a renovation soon, and we'll be sure to incorporate your feedback about the technology with the team. We look forward to welcoming you back and providing an even better experience next time.

6/10 Cukup Baik

Nola

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Fred, Jamestown

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Xiomara soto or Juan Molina

Disukai: Kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 14 Mei 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Melissa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Big, clean and convenient. Would definitely stay again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari management pada tanggal 1 Mei 2024
Thank you for your positive review! We're thrilled to hear that you enjoyed the spaciousness, cleanliness, and convenience of our place. We look forward to welcoming you back on your next visit!

8/10 Bagus

Tony, Jersey City,

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I liked it, it was nice.
Menginap 1 malam pada bulan April 2024
Tanggapan dari managemnet pada tanggal 1 Mei 2024
Thank you for your review! We're glad to hear that you had a nice experience. We hope to see you again soon!

10/10 Sangat Bagus

Pat

We had our wedding reception there 42 years ago and went back for the first time this weekend it was as beautiful and elegant as we expected! Will definitely go back again!!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari management pada tanggal 14 Mei 2024
Thank you for sharing your lovely review! We're honored that you chose to return to us 42 years after your wedding reception. It's wonderful to hear that your experience was as beautiful and elegant as you expected. Congratulations on 42 years and we hope you enjoy many more years together!

2/10 Sangat Buruk

Roded

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The hotel's infrastructure and decor are significantly outdated, reminiscent of the 1980s. The overall condition of the facilities is concerning due to poor maintenance. Sorry 😞
Menginap 3 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 24 Apr 2024
Thank you for taking the time to share your feedback with us. We apologize that your experience did not meet your expectations due to our outdated facilities and decor. We understand your concerns and are excited to inform you that our hotel will be undergoing significant renovations this year. These improvements will include modernizing our decor and enhancing our infrastructure to provide a more comfortable and contemporary experience for all our guests. We hope to have the opportunity to welcome you back in the future, so you can see the transformations we have made. Your satisfaction is important to us, and we are committed to providing our guests with the highest quality of service and accommodations.

10/10 Sangat Bagus

Evelyn

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Near busy road Need car Lottie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 1 Mei 2024
Thank you for taking the time to write a review, we do hope to see you on your next visit to Danbury.

10/10 Sangat Bagus

Jack

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024

8/10 Bagus

manuela, stamford

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Mary, New Fairfield

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We stayed for five days, and by day 4, we had not been visited by housekeeping even though I asked the front desk twice to make sure we got service on the fourth day after we didn’t get it on the third (as we were supposed to according to hotel policy). To their credit, they did move us to a clean room when I asked (since all housekeeping staff were gone for the day).
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 24 Apr 2024
Thank you for your review. We apologize for the oversight in housekeeping services during your stay. We're glad we could accommodate a room change, but we recognize the inconvenience caused. We're taking steps to ensure this doesn't happen again and appreciate your patience and feedback.

10/10 Sangat Bagus

estela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Sandra

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

estela

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Caitlyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

imelda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice suites for a reasonable price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 24 Apr 2024
Thank you for your positive review! We're thrilled to hear that you enjoyed our suites and found our prices reasonable. We look forward to welcoming you back soon!

8/10 Bagus

Christine

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Barbie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you, Stacy and Molly for your kindness and making my trip back to Danbury pleasant. I'll be returning in June so I'll see you then!
Menginap 2 malam pada bulan April 2024
Tanggapan dari management pada tanggal 24 Apr 2024
Thank you for your kind words! We're thrilled to hear that Stacy and Molly made your trip to Danbury pleasant. We look forward to welcoming you back in June! Safe travels until then.

10/10 Sangat Bagus

Raffaele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Na
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ryan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay, right off the freeway.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 24 Apr 2024
@Ryan, thank you for your kind words, we are glad that you enjoy our hotel and our location. We can't wait to see you on your next visit to Danbury.

8/10 Bagus

Nicole

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very helpful and professional. They were so friendly and welcoming after a long day of travel. The common areas were lovely. The room had a great layout and beds were clean and comfortable. There seemed to be lipstick in the carpet, the heat lamp was broken in the bathroom and on our final night we found the shower handle in disrepair. The staff offered to move our room so the issue was addressed but it was an inconvenience. Overall we were happy with our stay and will most likely choose to stay there again.
Menginap 4 malam pada bulan April 2024
Tanggapan dari management pada tanggal 24 Apr 2024
Thank you for sharing your experience. We're glad our staff was welcoming and that you enjoyed the room layout and comfort. We apologize for the issues with the carpet, heat lamp, and shower handle. We appreciate your understanding regarding the room move and are pleased these concerns were addressed promptly. We look forward to welcoming you back on your next visit!

10/10 Sangat Bagus

ana, bronx

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location, nice facility
Menginap 1 malam pada bulan April 2024
Tanggapan dari management pada tanggal 24 Apr 2024
Thank you for taking the time to write a review of your recent stay. We are very happy that you enjoyed our facility and our great location.

10/10 Sangat Bagus

William Jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved !!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 24 Apr 2024
Thank you so much for your review, we are very happy that you got to receive the Ethan Allen Experience.

10/10 Sangat Bagus

Bharat

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Virginia

Traveler bisnis
Disukai: Kebersihan, staf & layanan
I enjoyed my stay there very much but was concerned by the limited staff during certain hours, i.e. room service. Also most convenient elevator was not in service.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 27 Mar 2024
Thank you for your feedback! We apologize for any inconvenience caused by limited staff availability and the out-of-service elevator. We'll address these issues promptly to ensure a smoother experience for our guests in the future. We hope to welcome you back soon!

10/10 Sangat Bagus

Austin

Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

D

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The only 2 positive things I can say is the bed was comfortable and the room was quiet. The bathroom was dirty upon arriving, the shower didn't work properly and the rub took 10 min to drain after a shower. I don't know if we got the bottom of the barrel because we went through a 3rd party or not. Had they answered their phones one of the 10 times I called I would have booked through them. I tried this hotel because my siblings gave me a good review.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 28 Mar 2024
We're disappointed to hear about your experience and apologize for the inconvenience. We'll address these issues with our team to ensure a better stay for our guests. Your feedback is valuable, and we appreciate you bringing it to our attention.

8/10 Bagus

Mr.

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The place is clean from when you walk in, If you leave something in your room, good luck getting it back if at all, unless you stay on them at once. house keeping not good with English. I called the front desk to inform them, but it was never noted according to the girl the next morning.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 27 Mar 2024
We're sorry for the inconvenience with housekeeping and any miscommunication. Your feedback is valuable, and we'll address these concerns to ensure a better experience for our guests. Please reach out directly if you need further assistance.

10/10 Sangat Bagus

Carlos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 27 Mar 2024
We're delighted to hear that you found our accommodations to be clean during your stay. Maintaining a pristine environment for our guests is a top priority. Thank you for sharing your feedback!

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel had been a top facility. Hotel is still nice. Needs cosmetic improvements. Having lived in the area for some thirty years, the hotel needs TLC. Still nice but it could be a 5 star.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 21 Mar 2024
Thank you for taking the time to share your thoughts on your recent stay with us. We are pleased to hear that you still find our hotel nice, recognizing the quality that has made us a top facility in the area for years. We appreciate your honest feedback regarding the need for cosmetic improvements and TLC. It's insights like yours that help us identify where we can enhance our guest experience.We're excited to announce that we are embarking on a renovation project this year aimed at refreshing and revitalizing the hotel, addressing the very concerns you've highlighted. We do look forward to your feedback once the renovations are completed.

10/10 Sangat Bagus

Pedro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Roger

Disukai: Kebersihan, kondisi & fasilitas properti
Well located, quiet and convenient. Essy in and out.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management. pada tanggal 20 Mar 2024
Thank you for sharing your positive review of Ethan Allen Hotel! We're thrilled to hear that you found our location well-suited to your needs, along with appreciating the quietness and convenience we strive to offer. It's great to know that our easy in-and-out access added to your overall satisfaction. We look forward to welcoming you back in the future for another pleasant stay.

6/10 Cukup Baik

Carolyne

Bepergian bersama teman
Tidak Disukai: Fasilitas
Restaurant on property but breakfast doesn’t begin until 730 on weekend limited and much better value could be found in close proximity even coffee cups provided for only one morning for a two day stay. Limited staff which was evident in general cleaniniess of common areas. Bed was comfortable
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 20 Mar 2024
Thank you for your feedback. We apologize for any inconvenience caused by our breakfast hours and the limited amenities provided. We're addressing these concerns to improve our services and ensure a more pleasant stay. We hope to have the opportunity to better serve you in the future.

2/10 Sangat Buruk

Manuel

Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Guy

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Rooms are not clean, drains clog and AC very noisy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari mangement. pada tanggal 20 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at our property. We're glad to hear that you found the bed comfortable but regret that other aspects of your experience did not meet your expectations. We appreciate your comments on our breakfast hours and the variety offered; we aim to provide a convenient and enjoyable dining experience, and we will review our current offerings and timing based on your feedback. We also apologize for any inconvenience caused by the limited availability of coffee cups in your room and the general cleanliness of our common areas. Please be assured that we will address these concerns with our housekeeping and staff to ensure our high standards are maintained consistently. We understand the importance of a welcoming and well-maintained environment and are committed to improving our services. We hope to have another opportunity to welcome you back and provide you with a stay that better reflects our commitment to our guests' comfort and satisfaction.

10/10 Sangat Bagus

larry

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Friendly staff at checkin and very accommodating. Room is a little dated but clean and good value for the pricepaid
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 20 Mar 2024
We're so glad to hear that our staff made a positive impression with their friendliness and accommodation at check-in. We appreciate your feedback on the room's condition and are pleased that you found it to be clean and of good value for the price. We continuously work on updating our facilities to enhance our guest experience and your comments are valuable in this process. We look forward to the opportunity to welcome you back and provide an even more satisfying stay.

10/10 Sangat Bagus

Gabriela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing stay!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 20 Mar 2024
Thank you for your wonderful review! We look forward to welcoming you back in the future and continuing to provide the high level of service you've come to expect from us. Thank you for choosing our hotel and for recognizing the efforts of our team!

10/10 Sangat Bagus

rickey

Bepergian dalam rombongan
Everything was great at this hotel From the bartender at happy hour to the people at the front deck. Polite and assertive. Got everything i needed
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari management pada tanggal 20 Mar 2024
Thank you for sharing your wonderful experience! We're delighted to hear that from the bartender at happy hour to our front desk team, everyone contributed to making your stay great. Your kind words about our polite and assertive staff are greatly appreciated. We're thrilled we could provide everything you needed and look forward to welcoming you back soon!