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Ulasan untuk Ramada by Wyndham Bali Sunset Road Kuta

4 out of 5
Ramada by Wyndham Bali Sunset Road Kuta
Jl. Sunset Road no. 9, Denpasar, Bali

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 33 dari 136 ulasan" "
Penilaian 8 - Bagus. 50 dari 136 ulasan" "
Penilaian 6 - Cukup Baik. 31 dari 136 ulasan" "
Penilaian 4 - Buruk. 10 dari 136 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 136 ulasan" "

7,6/10

Kebersihan

7,8/10

Staf & layanan

6,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Bayu, Semarang

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bw
Kamar ok, lokasi ok

8/10 Bagus

arna_al, bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
kerennnn
Mendekati sempurna.. dgn cara booking yg tdk ribet harga pun okee!!!

10/10 Sangat Bagus

Seyidali

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan Maret 2024

8/10 Bagus

Severino

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
The place close to airport
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Zaahir

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Dirty

6/10 Cukup Baik

Michael

Disukai: Staf & layanan
The room was small and a bit dated.
Menginap 1 malam pada bulan Agustus 2022

6/10 Cukup Baik

Bryan

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Ok
The hotel is rather rundown, the bed was comfortable but the room could have been cleaner. I did like the breakfast. Also there is a rooftop pool which offers excellent views of the surrounding area.
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Sofyan - Director of Sales pada tanggal 23 Jun 2021
Dear Mr. Bryan, Thank you for your feedback. It was a pleasure assisting you and glad that you're enjoy staying with us. We're very appreciated of your review and we'll assurance for improving the room quality immediately. Hopefully you'll be happy to return again with us and hope to serve you more better at your next visit. Always stay safe and healthy, see you soon. Best Regards

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the breakfast is great the staff are very friendly and helpful the pool could do with a renovation but overall the place is nice
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Sofyan - Director of Sales pada tanggal 11 Mar 2020
Thank you for your feedback & staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm so glad to know that you're enjoying during stay with us. We hope to see you again near the future & Have a pleasant day

2/10 Sangat Buruk

AC

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not clean, food was not good, staff is not aware of bookings and asked us to checkout a day before actual checkout. Do not hire their driver, he is too expensive.
Menginap 3 malam pada bulan Desember 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Location is rather far from the heart of Kuta - the surrounding area is rather drab. Hotel was simple and clean enough although the rooms had very thin walls so it could get quite noisy. In general, the hotel looks like it's seen better days. Staff were friendly otherwise.
Menginap 3 malam pada bulan Oktober 2019

8/10 Bagus

Man

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
AC leaked in kids room. Requested to be checked but no one came
Menginap 4 malam pada bulan September 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nach Kanal gestunken man hat Ratten gesehen im Speisesaal Frühstück war mau und nicht Apititlich
Menginap 6 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast was amazing. A huge spread of food each morning with many different options. The breakfast staff was SO nice and helpful. They were immediately attentive and constantly refilling food. The hotel staff is incredibly friendly and helpful, very responsive. The hotel is close to the airport in a great location for shopping or catching a taxi to the beach. The gym is the best gym I've experienced in a hotel ever before. The pools are gorgeous. And the room service is delicious and very well priced. We ate room service nearly every single night. It's also 24/7 room service so if you work late or just need a midnight snack, they're always available. Overall, a fantastic hotel, especially for the price. I've never had so many great amenities at such a great price before!
Menginap 27 malam pada bulan Agustus 2019

6/10 Cukup Baik

Kerim Omer

Tidak Disukai: Kondisi & fasilitas properti
Quite a run down hotel.
Quite a run down hotel.
Menginap 2 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
基本上房間可以，付近有便利商店，走出飯店左手邊有超市，大約步行十分鐘！
早餐人太多東西供應的慢，團體與個人在同一個地方用餐，有些失去用餐的氣氛！
Menginap 4 malam pada bulan September 2019

8/10 Bagus

River

Disukai: Staf & layanan, kenyamanan kamar
Menginap 5 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All staff from different departments are really well trained professionly. Impressed with the service. Keep it up all.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Iqbal_Febian pada tanggal 19 Agu 2019
Dear Guest, Thank you for staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm so glad to know that you enjoy your stay with us. We hope to see you again near the future. Regards, Iqbal Febian Marcom Manager

10/10 Sangat Bagus

Rita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Goed !!!
Goed Hotel voor zaken mensen ( come and go ), minder voor gezins vakantie!! Wel schoon en netheid! Te druk bijde hoofd ingang - tegen de straat aan !!!!
Menginap 2 malam pada bulan Juli 2019

8/10 Bagus

Dominic

Standard hotel
It's was okay, bathroom was smelling but the room service was availble whenever asked to spray freshener. Guest room ac was leeking. Rooms are spacious and clean.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Iqbal_Febian pada tanggal 19 Agu 2019
Hi Dominic, Thank for staying with us at Ramada by Wyndham Bali Sunset Road Kuta. I'm personally sorry if your bathroom is smelly & the ac was leaking. I will take serious notes regarding this. We do hope to see you again next time you visit Bali. Regards, Iqbal Febian Marketing Communication Manager

8/10 Bagus

Traveler terverifikasi

Menginap 5 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Juni 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property was in a good location easy to get to. Was unhappy with the service asked several times to get ac fixed in our room as it was leaking and safe was not in use. They were fixed after the fourth time asking.
Menginap 3 malam pada bulan Juni 2019

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
A good poolside and a good rooftop breakfast but terrible location, nothing interesting nearby, traffic to head to nice things, and the air conditioning in the room almost doesn’t work - deal breaker for me! The room needs to be cool and comfortable and beautiful- that’s the real experience for a tourist! Bali is pretty hot in May so good air conditioning is important!
Menginap 2 malam pada bulan Mei 2019

2/10 Sangat Buruk

Allan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very bad
Do not choose this hotel because nothing is good about it.. The noise is to much, the staff are incompetent, the food is terrible, no working wifi etc. If you would like to stay there, try atleast 1 or 2 nights, do not take more as i did...
Menginap 14 malam pada bulan April 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 5 malam pada bulan April 2019
Tanggapan dari Evan - Cluster E-commerce Manager pada tanggal 23 Apr 2019
Dear Value Customer we thank you for your review for us look forward to welcome you again in our hotel best regards

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
One of the maids or housekeeping staff broke the glass to the balcony while I was away to an island on Lombok and right when I’m checking out - late to my flight by the way they said I had to pay because it was guest liability. Because I was going miss my flight I paid it but will definitely complain to the hotel management.
Menginap 10 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2019
Tanggapan dari Evan - Cluster Ecommerce pada tanggal 2 Apr 2019
Dear Value Guest We Thank you for your review for us look forward to welcome you again in the future

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was fantastic! The rooms were amazing! The pools and restaurants were great as well. Great service!
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Anastasia Damayanti pada tanggal 26 Mar 2019
Hi Guest, Warmest greeting from the heart of Kuta. Thank you for taking your time and give us some great review. I'm pleased to know that our facilities & services meeting your expectation. I hope to see you again in your next visit to Bali at Ramada by Wyndham Bali Sunset Road Kuta. Regards, Anastasia Damayanti General Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
the staff at the front desk were very helpful and friendly. our room was not clean the whole time we were there. the faucet n shower n toilet were not clean everyday . only replaced the towels and made the beds.
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Iqbal Febian Tirtowiguno pada tanggal 14 Feb 2019
Dear Guest, Greeting from the heart of Kuta. Thank you to taking your time for give us some feedback and complimenting our staff. we are sorry that you have to experience such thing on your holiday. We have noted your feedback seriously that we will review for improvement. We hope to see you again next time you visit Bali. Best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very unprofessional, they just let sit there waiting and I have to asked if the room is ready also there were no staff offered to help with your luggage. AC inside the room was leaking and water dropping from the ceiling! It looks like the hotel has not been maintained properly and left the next morning ASAP!!!! Terrible!! DO NOT stay at this hotel!!!
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Evan E-Commerce Manager pada tanggal 13 Mar 2019
Dear Our Valued Customer we do apologize for your bad experience you have during your stay with us. we'll improve our service and it will not happen again in the future and we'll look forward to welcomed you again

4/10 Buruk

Anders

Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Evan E-Commerce Manager pada tanggal 13 Mar 2019
Dear Valued customer we do apologize for your bad experience during your stay with us. we'll improve our service and it will not happen again in the future. and we look forward to welcomed you again

6/10 Cukup Baik

Tracey

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not a 4 star hotel
The hotel needs to be condemned. It is a disgrace. On a positive note, the staff were lovely.
Menginap 15 malam pada bulan Desember 2018
Tanggapan dari Iqbal Febian pada tanggal 12 Feb 2019
Dear Tracey, I am so proud to be able to work with such passionate people who come to work with a smile on their face aiming to always deliver an excellent service for any of our guests. Regarding the hotel condition, we will take this into management attention and look for ways to improve it. Best Regards, Iqbal Febian Tirtowiguno Asst. Marketing communication Manager

8/10 Bagus

Laly

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel. Didn’t spend a lot of time in there due to sight seeing and exploring the island. Breakfast is lovely and lots to choose from. Rooms were clean on arrival, however safe didn’t work and staff never came to check after we asked. Fresh bottled water in room given every day which was lovely. Stayed at Christmas time so very busy which means the hotel being a slight further walk than the main hotels near Kuta Beach was more beneficial when needing a taxi to different places as less traffic! Spa massage was lovely. Pool area was clean and nice. Staff polite and friendly
Menginap 7 malam pada bulan Desember 2018
Tanggapan dari Iqbal Febian Tirtowiguno pada tanggal 14 Feb 2019
Dear Laly, Greeting from the heart of Kuta. Thank you for your review and for staying with us in Ramada. We are glad to know that you are happy with our breakfast , rooms, pools & the hotel services. We really appreciate your great review & we look forward to welcoming you back at Ramada by Wyndham Bali Sunset Road Kuta when you travelling back to Bali. With best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ゴキブリが二回出現。 ハンドタオルが補充されなかった。 部屋の呼鈴が故障。 エアコンの音がうるさい。
Menginap 4 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Value and Service
Great stay, very good service and amazing value considering our budget
Menginap 5 malam pada bulan Desember 2018
Tanggapan dari Iqbal Febian Tirtowiguno pada tanggal 14 Feb 2019
Greeting from Ramada by Wyndham Bali Sunset Road Kuta. Thank you for taking your time to give us review. We are glad to know that you are happy staying with us. We look forward to welcoming you again at Ramada by Wyndham Bali Sunset Road Kuta whenever you visit Bali again. Best regards, Iqbal Febian Tirtowiguno Asst. Marcom Manager

6/10 Cukup Baik

Deepak

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Try and avoid
The room was on ground floor and had a potent sewer smell, the AC was leaking and damaged some of my clothes. Room 1110. Once issue was reported nothing much was done. No room change. The safe was not reset and had to wait 1 hour for somebody to reset
Menginap 4 malam pada bulan September 2018

4/10 Buruk

WONG, Hong Kong

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
The room I stayed was very noisy as it is close to the reception area and the hotel is too close to the road where traffic is very busy. The room is also very dark as the balcony is covered. The price is good and the gym is great. One has to trade off between these factors when considering this hotel.
Menginap 3 malam pada bulan Juli 2018

6/10 Cukup Baik

Judith

Ok stay
The hotel was close to everything but located on a very busy street. To go somewhere took time due to traffic. The Room was clean but the air-con was broken. Ok stay but next time I would stay in a less touristy area.
Menginap 6 malam pada bulan Februari 2018

8/10 Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2017

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2017

8/10 Bagus

Gabgarote, Mexico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and new hotel. Very nice staff
Everything is nice, but they could improve with the breakfast quality.
Menginap 1 malam pada bulan Desember 2017

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
not a good experience at all,
booked and payed through expedia well in advance. got to the hotel and they had no booking for us as we not in the system. after waiting for 45 minutes, it took me getting quite upset with the service desk attendant that they gave us a room.
Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

david

Disukai: Kenyamanan kamar
Comfortable hotel with a good gym for a hotel. Good roof top open air breakfast buffet. Air-conditioners in rooms leak water and create a puddle on the floor. Disappointingly the Wifi was very poor everywhere except the lobby. Room servicing was patchy - every day they'd forget something and it was impossible to get them to come back (One day I tried calling reception 4 times to get towels with no luck! ). Served as a good base for our first week in Bali but there is nothing in the local area so we needed to get a cab to sites and restaurants.
Menginap 7 malam pada bulan Juni 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This hotel is a very big and modern facility. It's the polar opposite of the small little boutique hotels we stayed in in Bali. The hotel lobby, full of tourists checking in or checking out, reminded me of the bustle of casino hotels in Vegas, yet the staff was very friendly and attentive: which is a no small feat when you you consider how many guests they deal with every day. The two pools are beautiful. Our room was very comfortable. The laundry needed some attention as my partner's "fresh" bath towel had what looked like a food stain on it and there were makeup marks on our sheet (lipstick or blush...I couldn't tell for sure). Otherwise, the room was neat and tidy. Room service was prompt. The area immediately around the hotel is not particularly interesting, but a 30 minute stroll gets you to the beach. The airport shuttle which cost 150,000 rupiah or $11 US was easy to arrange and got us to the airport swiftly with a 30 minute drive time. Overall, this hotel was a very good value for the money and we were happy to have stayed there.
Menginap 1 malam pada bulan Juli 2017

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2017

6/10 Cukup Baik

Jesus , China

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Terrible wifi
The wifi in this hotel was not good. I chose the hotel because i read it would be good for a business traveler, but it was not. The staff is friendly, but not helpful. The breakfast buffet was good, but they let people smoke at the table. So if you like 2nd hand smoke, you will love it.

6/10 Cukup Baik

chris, perth australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Easy to get to Kuta
Staff were very helpful, special thank to Ayu and Eva. Breakfast was very nice, room pleasant. We found it easy to head to Kuta