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Ulasan untuk Jumeirah Zabeel Saray Dubai

5 out of 5
Jumeirah Zabeel Saray Dubai
Palm Jumeirah, West Crescent, Dubai

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 773 dari 1003 ulasan" "
Penilaian 8 - Bagus. 140 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 50 dari 1003 ulasan" "
Penilaian 4 - Buruk. 23 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 1003 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

JOSE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Un hotel Resort, de excelente calidad, tiendas y otros servicios muy buenos.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Lydia, Staten Island

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Food in EVERY restaurant at the hotel was a hit.
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood, Hotel Manager. pada tanggal 28 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 Sangat Bagus

Elena

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing stay!
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 27 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 27 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 Sangat Bagus

Nana Owusu

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 27 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 Sangat Bagus

Attar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay well trained staff excellent for family
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 27 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 Sangat Bagus

Sergey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 27 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 Sangat Bagus

Mohammad Omar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan Mei 2024
Tanggapan dari Regards, Fiona Greenwood Hotel Manager. pada tanggal 23 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

8/10 Bagus

Juned

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
📍Great location. 🌊 You get a perfect view of the ocean. The breeze at night from the balcony is really nice. ❤️ The hospitality from the employees is top notch. They’re super helpful from the moment you get out of your vehicle to every step of the way until you leave the hotel. The rooms can be updated a bit to make it more modern. 🧖‍♂️The spa area has free services like snow room, hot steam room, jacuzzi, and many more. 🏊Indoor pool is separated for men and women which is great. 🏖️The beach is connected to the hotel, you just walk into it from the back. Interior design is a work of art from the Turkish culture. I would avoid the restaurants inside and eat outside as the food is way too expensive for the quality you get. The Lebanese restaurant food was not good. It was way overpriced for the quality of food and portions.
Tanggapan dari Regards, Fiona Greenwood Hotel Manager. pada tanggal 21 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Lester

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it! Place was breathtaking and people were very nice. A short taxi ride to everything I wanted to do.
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Regards, Fiona Greenwood Hotel Manager. pada tanggal 21 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

4/10 Buruk

Hiba

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
One would expect much more from a Jumeirah hotel especially in Dubai for the price paid and the location! Where do I start? Ants in the room, A/C not working (took 3 hours to get it fixed while we were still in the room), mosquitoes like I have never seen before (my body is all red and swollen as is my husband’s)! Breakfast was fine but all baked goods are dry and hard to eat! Staff were nice but overall experience is a disappointment especially after coming back from our honeymoon and hoping we could continue enjoying it at Jumeirah!!!
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Regards, Fiona Greenwood Hotel Manager. pada tanggal 21 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Nazar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely phenomenal hotel, with world class customer service and attention to detail! Thank you to the hotel staff for making my stay phenomenal, looking forward to coming back again!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Regards, Fiona Greenwood Hotel Manager. pada tanggal 21 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Petra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bestes Personal, immer hilfsbereit und man fühlt dich immer willkommen.
Menginap 10 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 13 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Nathalie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 13 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Mohammed

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel interior
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 13 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved this hotel, authentic decor, spacious, friendly & helpful staff, clean. The gym, spa, beach, pools, food all great. I had a really relaxing stay and the hot stone massage along with the Balinese massage was the best - highly recommend! The e-butler WhatsApp service is genius - so quick to respond every time! Thank you for a lovely stay, I will definitely visit again.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 13 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Elizabeth

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing stay! Beautiful property!
Menginap 6 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 13 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 Sangat Bagus

Alexandra, Dubai

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
resort is beautiful and tranquil. it gives a feeling of vacation. staff is super friendly and club lounge is great. kids club could be improved, as not many toys are available.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager. pada tanggal 13 Mei 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

6/10 Cukup Baik

Nina

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was my first time at Zabeel Saray and while it was good I wouldn’t rate it on the same level as the other Jumeirah properties I’ve stayed at. I was due to stay again in September but have cancelled and rebooked elsewhere. Overall it was good but small details added up into frustrations, for example the staff seemed very unhappy, and service was slow, the Superior rooms are on the first floor and have no view (despite being told sea view on Expedia), and the small touches in the rooms of other hotels are lacking here. There is also not enough sunbeds in busy periods. The food was okay but not brilliant, with the exception of the Amala Indian returns which was superb. In the positive, the pool is lovely and the bathroom was massive. I am glad I stayed but wouldn’t stay again.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 Sangat Bagus

Timothy Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice pool was great , beach was good , great view
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

6/10 Cukup Baik

Caren

Disukai: Kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 Bagus

Nazneen

Bepergian bersama keluarga
Disukai: Staf & layanan
Quiet hotel. However, it’s a little dated. Staff were a little slow when we were requesting basic things like towels. The in room dining service wasn’t great, quality of the food was poor. I would say this is a 4 star rather than 5.
Menginap 9 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 Sangat Bagus

Armen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was excellent
Menginap 5 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful Property
Menginap 6 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

6/10 Cukup Baik

Jacqueline

Bepergian bersama keluarga
Rooms are very dark and dated. No alcohol was being served in the restaurants before 9pm indoors which I believe was for Ramadan which is understandable but would have liked to have been informed before. Food wasn't great. Impossible to get sunbeds after 9am by the pool, 10am on the beach.
Menginap 10 malam pada bulan Maret 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 Sangat Bagus

Erfan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We are a family of four. Two 5-year-old and 9-year-old children were traveling with us. This hotel has wonderful programs for children. A family that has a child with them will have infinite peace in this hotel. The staff were extremely respectful and the atmosphere was amazing. I recommend this hotel to families.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 Sangat Bagus

JOSE

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente en todos los sentidos
Menginap 7 malam pada bulan April 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 Bagus

Graham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

6/10 Cukup Baik

Dimitra

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Sehr luxuriös , leider überall schlechter Service
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 Bagus

Fabio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Struttura adatta a chi non ha intenzione di visitare la città e restare full time nel resort: decisamente scomodo andare in taxi (o altri servizi privati molto cari) in altre zone di Dubai. Poche sports facilities. Igiene a colazione da migliorare, scarsa pulizia dei tavoli. Personale molto cordiale e sempre a disposizione. Spiaggia e mare puliti, ma pochi ombrelloni in proporzione al numero degli ospiti dell’hotel.
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and good rating. We are glad to know that all was well during your stay. Your comments are well noted and will ensure to review to enhance our products and services. looking forward to your next visit

10/10 Sangat Bagus

Louise, Ballyclare

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not the best location
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari JZS management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback rating. Looking forward to your next visit.

4/10 Buruk

Neil

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very dated hotel. Poor service. Spa was the only good thing.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JZS management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback, and we apologize for any inconvenience this may have caused. Your comments are well noted and will ensure to review to enhance our products and services.

10/10 Sangat Bagus

Klaus Dieter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Guter Service und hohe Sauberkeit
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari JZS management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 Sangat Bagus

Alireza

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 Sangat Bagus

Oliver

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Restaurants
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. Looking forward to your next visit

10/10 Sangat Bagus

Ngoc

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The outdoor pool and the beach views were spectacular, words can't describe. Excellent customer services and superior staffs. 1 of the disadvantage is the inner pool which husband and wife cannot be together, also under 16 is not allowed.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 Sangat Bagus

Rajesh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best places in Palm Jumeirah. Very friendly staff and they every attempt possible to satisfy their guest's needs.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 Sangat Bagus

Jeffrey, Calgary

Bepergian bersama teman
Disukai: Fasilitas
Truly a 5-star hotel/experience! Staff/service an easy 5-star. Akhtar in the dining room and Amaury in the front gave exceptional service. Thank you!
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 Sangat Bagus

AYAKA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
お部屋はとても綺麗です。 スタッフさん方がとてもフレンドリーで、笑顔で挨拶してくださりとても心が温まります。 パームにあるため車は必須です。 夕方は混みます。 タクシーを50分待ちました。 Uberかあると便利です。 ホテルステイを楽しみたい方にはぴったりです。最高な休日を過ごせました。
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 Sangat Bagus

Aideen O

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff wonderful, knew us by name Appearance wonderful, smell gorgeous Facilities excellent Food very good Some annoyances e.g. supplement for other Jumeirah restaurants, Zenzi half board menu limited, staff 'hanging about' for payment if guests joined us, was served meat when I am vegetarian, didn't receive 'jumeirah one' points due to booking via expedia
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. Your comments are well noted and will review to enhance our products and provide a better servicer the next time you visit us, which we are eagerly looking forward.

10/10 Sangat Bagus

Angelica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 Sangat Bagus

Vivien

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic hotel nothing could be improved
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. looking forward to your next visit

8/10 Bagus

Natasha, los angeles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is little bit outdated( I guess it needs remodeling. It was pretty freezing inside and very dark room. Food is so so. Nice lobby, nice staff.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and good rating. We are glad to know that all was well during your stay. You comment is well noted and will ensure to review and enhance our facilities to provide you with a better experience the next time you visit us.

10/10 Sangat Bagus

Katharina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding service, short ways from pool to the beach, amazing food, great activity offering e.g jet ski, yoga, stand up paddle and many more, spacious rooms in oriental style, very clean hotel … over all one of the best hotels we ever stayed in!!
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit.

10/10 Sangat Bagus

Amanda

Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Fiona Greenwood Hotel Manager pada tanggal 24 Apr 2024
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 Sangat Bagus

Cedric

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a lovely hotel, and I would recommend it to anyone!
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari JZS Management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay and eagerly look forward to your next visit.

10/10 Sangat Bagus

Sanjay, Borehamwood

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thank u for the service.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 14 Mar 2024
Dear Guest,Thank you for taking the time in giving us your rating, We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!

10/10 Sangat Bagus

Anne Hazel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this hotel. It is very opulent and glamorous. The staff are very helpful and friendly. The food was excellent. I can’t fault anything about this lovely hotel.
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari JZS management pada tanggal 2 Apr 2024
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 Sangat Bagus

John

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel, staff excellent. Rooms are looking a little tired now.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari JZS Management pada tanggal 14 Mar 2024
Dear Guest,Thank you for taking the time in giving us your rating, We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!