2/10 Sangat Buruk
liban
3 Mei 2024
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Twice they changed my suite due to air condition not functioning. Bathrooms leaking from ceiling in the first room I was checked in and room was hot with no air condition. Maintenance, called and still could not fix. They never changed my room for two nights. I had to sleep waking up sweating in the middle of night. They switched me third night to a known broken room with no air condition again and bathroom leaking. Almost broke my neck after taking a shower because floor was full of water. Staff at reception were rude and never gave me anything for complimentary or refund after second night. They kept saying hotel is full avoiding to change me to a better room. If you are on vacation it’s the worst place to stay. Hotel is old. I don’t see anything I could compliment on. Restuarant basically has nothing good about it visually or the food. I would never stay this hotel again. Be warned, don’t ruin your holiday and be attracted by the low price only to experience loud noise from the hindi club and Philippine club in the lobby and old, broken HVAC, broken bathrooms that are flooded after bath or showers. They are rated as four star, they must have bribed to get that many stars. I wouldn’t even give them any star.
liban
Menginap 4 malam pada bulan April 2024