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Ulasan untuk Mövenpick Hotel & Apartments Bur Dubai

5 out of 5
Mövenpick Hotel & Apartments Bur Dubai
19th Street, Oud Metha Area, Dubai

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 470 dari 925 ulasan" "
Penilaian 8 - Bagus. 286 dari 925 ulasan" "
Penilaian 6 - Cukup Baik. 105 dari 925 ulasan" "
Penilaian 4 - Buruk. 38 dari 925 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 925 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Demetria

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Hotel smelled old and had bugs. Saw ants , nets and other bugs in the room. Maybe rooms on higher floors are renovated. Starbucks downstairs was a gem and flower shop was very affordable.

10/10 Sangat Bagus

Sandra Renee

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was extremely pleased with every aspect of the hotel.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

SIRISH

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing to complain. Good business hotel with a useful executive lounge. Large lobby.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 28 Mei 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Farrukh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful stay at this hotel. The staff were friendly from the kind staff at valet to the front desk to all the cleaning staff - everyone was extremely friendly and keen to help. The location is convenient with close access to Dubai mall and most of the tourist attractions in DXB. There are also a great selection of restaurants in the area. Shoutout to Hamza and Reza from Pakistan at the valet who went the extra mile to make my stay pleasant
Menginap 6 malam pada bulan April 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 13 Mei 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

6/10 Cukup Baik

Sanjay

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 29 Apr 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

yousry, yellowknife

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service and quick response, professional staff and reasonably priced
Menginap 2 malam pada bulan April 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

rachna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 13 Mei 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

6/10 Cukup Baik

Anwar

Bepergian bersama keluarga
Ik vond het geen 5 sterren waard.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Gemma

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 28 Mei 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

6/10 Cukup Baik

Denitsa

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Mazin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wie waren zufrieden
Menginap 5 malam pada bulan April 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

Laila

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

Saidulkhare

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, cleanliness and service were top notch! Will visit again
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

Silvia, Suisun City

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The moment the taxi driver dropped me off I was treated by the most graceful kindest valet staff and then they took my luggage to the front desk. The front dest personnel including the manager are absolutely amazing professional kind and upgraded my stay as I have a 6Million views account on Google Maps where I review hotels and restaurants. I am extremely grateful for the BEST northern Indian food in the world … you have a collection of wonderful restaurants… I am craving it right now while back in Los Angeles California USA . Thank you for being wonderful and I highly recommend you to my friends and family… pure love
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

Mix-VIDEO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

8/10 Bagus

Dustin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 27 Feb 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

8/10 Bagus

Ivan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Februari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 27 Feb 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

2/10 Sangat Buruk

Mahbob

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 19 Apr 2024
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

4/10 Buruk

Harpreet

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
I recently had the opportunity to stay at the Movenpick Hotel in Dubai, and my experience was a mix of highs and lows.On the positive side, the hotel's location is exceptional. Situated in a central area, it offers easy access to various shops and is conveniently close to the airport. This aspect makes it a convenient choice for travelers looking to explore the city or those in transit. However, my enthusiasm was dampened by the customer service, particularly at the reception. The staff, led by Mr. Omar, left much to be desired in terms of hospitality. I encountered a particularly unpleasant experience during my stay when I sought assistance for a 5-day extension. Mr. Omar not only proved unhelpful but also charged me three times the regular price for the extension. This unexpected and exorbitant cost was a significant disappointment, and it left me questioning the integrity of the hotel's pricing policies. I would caution future guests that Movenpick Hotel might be best suited for shorter stays, perhaps one or two nights. The longer duration of my stay revealed shortcomings in service and pricing that may not be apparent during a brief visit. Moreover, the claim of the hotel being peaceful is questionable. The presence of a DJ in the evenings creates a lively atmosphere, but it might not be ideal for guests seeking a tranquil and quiet environment. The noise levels can be a hindrance to those looking for a peaceful retreat after a day of exploration.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 12 Feb 2024
Dear Harpreet,Thank you for taking the time to share your experience. We appreciate your feedback and would like to apologize for any inconveniences you may have encountered during your stay.We are pleased to hear that you found our hotel's location exceptional, with its convenient access to various shops and proximity to the airport. We understand the importance of a central location for travelers looking to explore the city or those in transit.However, we are sorry to learn about the shortcomings you experienced with our customer service, particularly at the reception. We take your comments seriously and will address them with our team, including Mr. Omar, to ensure that our guests receive the warm hospitality they deserve.We also acknowledge your feedback regarding the presence of a DJ in the evenings. While we strive to create a lively and enjoyable atmosphere for our guests, we understand that some may prefer a more tranquil and quiet environment. We will take your comments into consideration as we continue to enhance our guest experience.Thank you once again for sharing your review. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay.Warm regards,

8/10 Bagus

param jeet Singh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan Januari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 29 Jan 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Muhammed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel with good buffet restaurant. Nice, bright and clean rooms. It was bit noisy from the live music going on on ground floor. Also, I was very disappointed when I went with my 5 y o son to the children's room (forgot the name) and most of the toys there standing on the shelf very severely damaged. I didn't expect that.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 23 Jan 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai We were delighted to learn that you had a pleasant stay with us and enjoyed the facilities of the hotel. Your positive feedback is indeed greatly appreciated. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the broken toys at the kids' playground. Nevertheless, thank you for having taken the time to review usWe only hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

8/10 Bagus

Mohammad, Saihat

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 23 Jan 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Chandru

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is at a great location, good service and great breakfast. Friendly staff, will be staying there next time I am in Dubai without a doubt.
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 23 Jan 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

8/10 Bagus

Aegis

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Damir Kartal, General Manager pada tanggal 23 Jan 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

6/10 Cukup Baik

Mohamed

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Single bed, not comfortable, not recommended.
The room had two single beds while i made sure to point out that we are 2 adults and 2 children! Other than that, the staff was very friendly and professional. And the room service was good.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Damir KARTAL, General Manager pada tanggal 12 Jan 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai We were delighted to learn that you had a pleasant stay with us and enjoyed the facilities of the hotel. Your positive feedback is indeed greatly appreciated. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the bed. Nevertheless, thank you for having taken the time to review usWe only hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

4/10 Buruk

Majd, Denver

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 3 Jan 2024
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

8/10 Bagus

Jun Cheng

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 12 Jan 2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai We were delighted to learn that you had a pleasant stay with us and enjoyed the facilities of the hotel. Your positive feedback is indeed greatly appreciated. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the bed. Nevertheless, thank you for having taken the time to review usWe only hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
3 day business stay
All staff extremely welcoming and helpful
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 15 Des 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

SIMONE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
tutto bene
Hotel in ottimi condizioni generali, completo di ogni comfort. camera spaziosa e pulita. palestra ok. colazione bene. Posizionato per me in una zona strategica per raggiungere facilmente il world trade center.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 15 Des 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

4/10 Buruk

Emmanuel

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
No smoking room as requested. I will not come back
Menginap 2 malam pada bulan November 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 27 Nov 2023
Dear Emmanuel,Thank you for taking the time to provide your feedback. We are sorry that your non-smoking room request could not be accommodated. At Mövenpick, we strive to ensure our guests have a comfortable and enjoyable stay by providing quality accommodation and services. We are constantly looking for ways to improve our services and your feedback has helped us identify areas that can be improved upon. Once again, thank you for your valuable input.Sincerely,

10/10 Sangat Bagus

Syed

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 21 Nov 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

8/10 Bagus

Mohammad, Saihat

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Highly recommended
Menginap 4 malam pada bulan November 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 10 Nov 2023
Dear Mohammad, Thank you for taking the time to review our Mövenpick Hotel & Apartments Bur Dubai. We are thrilled to hear you recommend us. We strive to make sure each stay is comfortable and enjoyable and we are glad we achieved that for you. We hope to welcome you back in the future and offer you an even better experience next time.

4/10 Buruk

Imran

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Wasn’t what you would expect from a 5 star hotel.
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 23 Okt 2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

2/10 Sangat Buruk

Anaam Abdulla AbdulRahim

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 23 Okt 2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

8/10 Bagus

Angelor

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very good place to stay, all staff are very professional at all level, customer oriented specially the cleaning team, the luggage staff as well as the front desk staff. I enjoyed my stay there.
Menginap 6 malam pada bulan September 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 6 Okt 2023
We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Need improvement to meet 5 star rating
Room was stinking, could be due to carpet / lack of fresh air
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 4 Sep 2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

2/10 Sangat Buruk

Mohaned

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room bath towels were dirty. Room was dirty. Elevatros were dirty. Smily lobby and hallways
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 3 Jul 2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

hardik

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 3 Jul 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

2/10 Sangat Buruk

Danilo

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I couldn’t sleep because the music from the night bar was very loud and even when I changed the room I couldn’t sleep. 4 unbelievable nights. I extended the room for 2 nights and the receptionist didn’t give me the receipt, during the checkout they ask me to pay again and they act in very bad moods. Who knows if they’ll refund me or I just paid two time the same night… Anyway never again in this worst hotel
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 21 Jun 2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay due to the noise pollution. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

4/10 Buruk

samuel

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Property was in a good location to explore old town Dubai. Service of the hotel was very disappointing. I would not stay here again.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 22 Mei 2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

4/10 Buruk

Thierry

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personnel disponible, aucune isolation phonique avec la boîte de nuit en dessous des chambres. Impossibilité de dormir avant 4h30 au matin durant 6 nuits malgré que les chambres étaient 2 étages au dessus
Menginap 6 malam pada bulan April 2023
Tanggapan dari Damir Kartal pada tanggal 29 Apr 2023
Dear Thierry,Thank you for leaving your feedback. Please note we have taken immediate measures to address your concerns.

4/10 Buruk

Ahmed

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan
Das ist definitiv kein 5-Sterne Hotel. Das Personal sind unprofessional, unfreundlich. Wir haben halbpension gebucht, das Essen war nicht gut, zu wenig Sorten und vor allem sehr unhygienisch, der Koch am Frühstück hat die Omlett Zutaten mit Hand hinzugefügt!!!!! Das Zimmer war klein und nicht gut ausgestattet. Fenster sind nicht gut isolieret
Menginap 2 malam pada bulan April 2023
Tanggapan dari Damir Kartal pada tanggal 29 Apr 2023
Dear Ahmed, Thank you for leaving us your feedback. Please note we have taken immediate measures to address your concerns.

10/10 Sangat Bagus

Farid

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 29 Mar 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Ajay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good comfortable stay
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 22 Mar 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

KARIM

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Only issue was shower water flowing out to bathroom floor
Menginap 6 malam pada bulan Maret 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 22 Mar 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Sangat Bagus

Hada

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 22 Mar 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

4/10 Buruk

andrea

Traveler bisnis
Tidak Disukai: Staf & layanan
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 22 Mar 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Ranca

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bien
Tout était très bien, juste un petit bémol, il devrait remplacer la baignoire par une douche!!
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 13 Mar 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai We were delighted to learn that you had a pleasant stay with us and enjoyed the facilities of the hotel. Your positive feedback is indeed greatly appreciated. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the bathtub. Nevertheless, thank you for having taken the time to review usWe only hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Sangat Bagus

Kan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beste hotell opplevelse.
Excellent hotel; Great service; Smiling staff who will do their best to help; Clean; Daily cleaning is absolutely perfect and we get complementary water bottles; Free transport to Dubai mall is well organised; Location in Oud Metha is absolutely top! The pool was clean and well maintained and the location og pool on the roof was absolutely great. ------------------- Glimrende hotell; kjempegod service; Smilende personell som vil gjøre sitt beste for å hjelpe; Rent; Daglig rengjøring er helt perfekt og får vi vannflasker; gratis transport til Dubai mall er vel organisert; Beliggenhet i Oud Metha er helt topp! Bassenget var rent og godt vedlikeholdt og plassering på taket var helt flott.
Bilde fra utflukt til Shee Park.
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari Damir Kartal, General Manager pada tanggal 13 Mar 2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,