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Ulasan untuk Novotel Suites Mall Avenue Dubai

3 out of 5
Novotel Suites Mall Avenue Dubai
2A Street, Dubai

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 378 dari 1000 ulasan" "
Penilaian 8 - Bagus. 434 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 116 dari 1000 ulasan" "
Penilaian 4 - Buruk. 43 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 29 dari 1000 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

HAMAD, Muncie

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
**Arabic:** هذه المرة كانت كارثة، مقلب كبير ولن أعود إليها. **English:** This time was a disaster, a total dump, never returning. **Spanish:** Esta vez fue un desastre, un basurero total, nunca volveré. **Dutch:** Dit keer was een ramp, een complete vuilnisbelt, nooit meer. **Japanese:** 今回は災害で、完全なゴミだった。二度と戻らない。 **Chinese:** 这次是场灾难，绝不会再来这个垃圾堆。 **Portuguese:** Desta vez foi um desastre, um lixo total, nunca mais volto.
Menginap 2 malam pada bulan April 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We are deeply sorry to hear about your recent experience at our hotel, especially regarding the inconvenience caused by the heavy rains that have hit the UAE and water flooding. Please accept our sincerest apologies for any discomfort or disruption this may have caused during your stay. Your safety is of utmost importance to us. We understand the inconvenience this may have caused you, and we want to assure you that we are working diligently to handle the situation and are taking immediate steps to address the issues you've raised to prevent such occurrences in the future. Once again, we apologize for the inconvenience and appreciate your understanding and patience. We remain at your full disposal for any assistance needed. Kind Regards, Ghaith Dalati Hotel Manager Novotel Suites and ibis Mall Avenue Dubai

8/10 Bagus

Matteo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ottimo rapporto qualità prezzo che merita 5 stelle. Cibo di buona qualità sia a colazione sia a cena però nell’arco di una settimana il buffet non è mai variato. Buona la posizione in una zona poca rumorosa adiacente il mall e nei pressi della fermata della metropolitana. Taxi sempre presenti all’esterno dell’hotel. Personale disponibile e cordiale. Pulizia, soprattutto nelle aree comuni, molto buona. La stanza familiare per 2 adulti e 2 ragazzi era confortevole e dotata di 2 bagni.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Menginap 1 malam pada bulan April 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

8/10 Bagus

Naren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The property is older and smells in the hallways. It could use a renovation. It is within walking distance to the mall.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites Mall Avenue Dubai , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall Avenue Dubai

10/10 Sangat Bagus

Roberto, Orlando

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like everything, staff, clean hotel, good breakfast buffet, tour assistant great help (Mr. Rabee) good suggestions!!!!
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

10/10 Sangat Bagus

Anette Antje

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superfreundliches Personal an allen Positionen. Gutes und vielseitiges Frühstück sowie Halb- und Vollpension. Zimmer, Betten und Bäder sehr komfortabel. Definitiv eine Empfehlung.
Menginap 10 malam pada bulan Maret 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

8/10 Bagus

shoukat

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff. Very good size rooms. Very clean
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

10/10 Sangat Bagus

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is in a fantastic location, very near to the Mall. Some really nice local eateries just 5 minutes walk away. The staff are really friendly and helpful. Security staff on site 24/7, not that they were needed. Good size room with separate bath, showers and toilet, which was convenient. We would definitely stay there again.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

10/10 Sangat Bagus

David

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed here 12 years ago and the hotel still looks great and has been well taken care of. The staff was very friendly and always helpful.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

6/10 Cukup Baik

Boubker

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

10/10 Sangat Bagus

SURENDRA

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

6/10 Cukup Baik

Juri

Disukai: Staf & layanan
10 yön vierailu
Sijainti aivan mall of emirates vieressä. Meillä oli huone ensimmäisessä kerroksessa missä ikkunat sisäpihalle päin, joten verhoja piti pitää kiinni lähes koko ajan. Huone vanha ja kulunut missä ilma oli todella kostea ja outo haju oli huoneessa. Huone oli ison kokoinen missä oli erillinen wc ja kylpyhuone missä oli erillinen amme ja suihku. Sijainti todella hyvä jos haluaa pyöriä ympäri dubaita. Takseja sai todella nopeasti kadulta ja metrokin oli suhteellisen lähellä. Katolla pienehkö uima-allas ja muutama aurinkotuoli, mutta aina oli tilaa kun käytiin. Palvelu oli ystävällistä. Ravintolan palveluita ei käytetty, lähistöltä löytyy useita vaihtoehtoja. Hotellin lähistöllä ei hirveästi nähtävää käveltäen, joten vaatii taksin tai metron käyttöä.
Menginap 10 malam pada bulan Februari 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites Mall Avenue Dubai , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall Avenue Dubai

8/10 Bagus

Serena

Menginap 5 malam pada bulan Februari 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

8/10 Bagus

Antonio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and friendly staff
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

8/10 Bagus

Habiba

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
.
Menginap 6 malam pada bulan Januari 2024

8/10 Bagus

Dorbibi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good staff customer service, convenient location.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari NOVOTEL Suites Mall Avenue Dubai pada tanggal 7 Mei 2024
Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNOVOTEL SUITES & IBIS MALL AVENUE DUBAI

8/10 Bagus

Prabhas

Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Delwar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good location and friendly staff
Friendly staff, good location next to mall and metro. Spacious room with two bathrooms. Good pool and gym. Allowed us to check-in early which was really great. Room was a little dated.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Enzo, Irvine

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very pleasant stay, people are friendly . highly recommended
Menginap 10 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

AB

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had the opportunity to stay in this Novotel and they performed above and beyond. From the check in staff (Ms. Paris) to the security staff (Ms. Reena), two remarkable and memorable staff members on their team, my short stay was filled with excellent customer service. I had left behind some very valuable documents in the safe in the room and forgot to pick them while I was checking out. Within an hour of me checking out I got an email from the customer service staff that I had left it there and to come collect it. I must say this was a life saver because my whole travel would have been a disaster without these documents. I cannot express my gratitude in words but THANK YOU!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, kenyamanan kamar
One night experience
Although both the gym and pool are small they both are good. The pool has life guards so that kids can play freely. It is a rooftop pool and therefore can be enjoyed in peace during the day and early evening.The gym is well equipped for what it is. Due to environmental protection the room temperatures are set to a min of 24C. This is not very comfortable for those coming from a cold country. Although booking says 1400 check in. I was provided a room on arrival 1200. However the room was not cleaned properly. The carpet was not vacuumed, a large plastic wrapper was left on the floor. There was long hair left in the sink. Once I informed reception they were extremely apologetic wanted to offer me a new room and free travel to the airport. Breakfast is above average but not excellent. Quite a broad spectrum of food from pancakes to freshly made omelette so it will suffice.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear valued guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Alexander

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is located in a really nice area. Across the street from Emirates mall/metro and 20 or so minutes drive from the major tourist areas with taxis driving by the hotel all the time. The hotel is nice, quiet, clean and great if you don’t want to spend a crazy amount on a hotel.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

JOAO

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Simely

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great time as a family of 4 with 2 little kids. The staff was kind through and through. The breakfast was delicious and had a decent amount of choices. We most likely will stay here again in the future.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

hussein

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had an amazing stay at Novotel Dubai! The breakfast spread was impressive, with a wide variety to choose from. The staff were friendly and went out of their way to make me feel welcome. The room was clean and spacious, providing a comfortable and enjoyable stay. I am looking forward to returning in the future!
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Jasur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Fahd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 7 malam pada bulan November 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Dheeraj

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy, convenient business stay
Nice business stay, close to the mall of Emirates and good food options around and connectivity to shiekh Zayed road and other main parts of the city. Breakfast options and food quality could be better. Room size are decent and comfy.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

8/10 Bagus

hans

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hôtel avec toutes les commodités nécessaires pour un court séjour
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

naman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great experience and stay
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Syed

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent choice !
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

JO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

6/10 Cukup Baik

Stephen

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk is never available when you call. Looks like it is always short of manpower. Breakfast is average. Clean place. But could do better with their operations.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Bagus

Gert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan Oktober 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Hesam Jolous

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Perfect
Menginap 4 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Alaa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Alaa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Hannah Rose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
EXCELLENT ROOM
So far so good.....
Menginap 2 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

8/10 Bagus

Harji

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Gurmeet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stellar hospitality
Hotel staff made sure everything is perfect. Amazing breakfast. Rooms were sparkling clean. 10 / 10 would come again.
Menginap 6 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

6/10 Cukup Baik

Emin

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Service is good. Room space is ok. Bathroom is not comfortable. Since it's named Novotel Suites, I supposed it would have a fridge with a freezer. Well, I didn't have...
Menginap 4 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4/10 Buruk

reza

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not a clean hotel
Very dirty hotel, the rating should be way lower. Toilet bowl had stains on it so disgusting
Menginap 4 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Sangat Bagus

Ricardo M

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, nice area, close to Metro station.
Great value for the money. Amazing breakfast. The only thing that was upsetting is that even though we were on a line to check in, people kept on cutting un and the reception personnel would say nothing, thus encouraging a certain disorganization.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Fatima

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

8/10 Bagus

Denis

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff that go the extra mile to make guest comfortable. Very central location with key landmarks/activity spots in Dubai nearby. Will highly recommend for families.
Menginap 10 malam pada bulan Agustus 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

Safy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
L'hôtel est très propre et le Room service est excellent. Le personnel est accueillant et disponible. Le petit déjeuner est très bien avec beaucoup de choix. Seule chose a déplorer : le robinet de la toilette qui coule au sol et que j'essayais constamment pour éviter que quelqu'un me glisse et tombe dans cet espace très réduit et se cogner la tête ou un bras dans le lavabo ou la chaise des toilettes. A part cela tout le reste est correct. C'est très pratique pour les familles surtout quand vous êtes avec des enfants. Oui je recommande cet hôtel.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

2/10 Sangat Buruk

Peres

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is a 2 star and the Management were really so rude
Menginap 17 malam pada bulan Juli 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Sangat Bagus

Nhial

Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Sangat Bagus

MOINUL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
3 weeks at this oremises
Wonderful. Huge shout to Mr Hatim and mr Rana
Menginap 22 malam pada bulan Juni 2023
Tanggapan dari Sincerely, Ghaith Dalati Hotel Manager pada tanggal 20 Jan 2024
Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely