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Ulasan untuk Pullman Dubai Downtown

5 out of 5
Pullman Dubai Downtown
Al Abraj Street with Marasi Drive, Dubai

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 619 dari 1001 ulasan" "
Penilaian 8 - Bagus. 250 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 77 dari 1001 ulasan" "
Penilaian 4 - Buruk. 25 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 30 dari 1001 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Navreen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff and property.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Rogsilenia Del Valle Fernandez, Chicago

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles super
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 26 Mei 2024
Dear Sven,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

jodie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was very nice and in a great position
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 26 Mei 2024
Dear Jodie,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

Hasan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great experience
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 25 Mei 2024
Dear Hasan,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

reta

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean hotel with amazing view
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 25 Mei 2024
Dear Reta,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

Alyse

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I went to this property with my young kids and enjoyed the property.
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 25 Mei 2024
Dear Alyse,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

Hagosa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was wonderful, the hotel is beautiful and breakfast was delicious.
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 25 Mei 2024
Dear Hagosa,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

deborah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was always very clean, staff helpful. Restaurants were a plus. Very convenient. Will definitely stay there again.
Menginap 13 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 15 Mei 2024
Dear Deborah, Thank you for rating us on Expedia! Looking forward to seeing you soon. Best Regards, Pullman Dubai Downtown team

10/10 Sangat Bagus

Aurélie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Très bon séjour. Personnel agréable. Chambre spacieuse. Très bien situé à 20 mins à pied du burj khalifa
Menginap 6 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 9 Mei 2024
Dear Aurelie, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and be more clear regarding the information provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

10/10 Sangat Bagus

Marwan Saffa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing
Menginap 6 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 7 Mei 2024
Dear Marwan, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and be more clear regarding the information provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

8/10 Bagus

Mohamed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 7 Mei 2024
Dear Mohamed, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and be more clear regarding the information provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

10/10 Sangat Bagus

Gerald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything perfect, we will come back again!!;
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 6 Mei 2024
Dear Gerald,Thank you for rating us on Expedia!Looking forward to seeing you soon.Best Regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

leslie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the property
Menginap 6 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 6 Mei 2024
Dear leslie,Thank you for rating us on Expedia!Looking forward to seeing you soon.Best Regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

Omard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s location
Menginap 4 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Omard,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Keith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent decor
Menginap 7 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Keith,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Larry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tutto perfetto non manca nulla
Menginap 3 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Larry,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Jelena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super gelegenes Hotel mitten in der City. 20 Gehminuten bis zur Dubai Mall. Sehr freundliches Personal und immer sehr hilfsbereit. Zimmer waren sehr sauber. Würden das Hotel in jedem Fall weiterempfehlen. Das Essen in der Poolbar war sehr lecker und frisch. Das Fitnessstudio war sauber und leer, was super war :) Preis-Leistung Top 😊
Menginap 9 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Jelena,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

8/10 Bagus

Paulene, Brooklyn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The area wasn’t too busy...A few restaurants at the back of the hotel. Easy to get an uber. Dubai Mall was a 15 min drive.
Menginap 8 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Paulene,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

NATALYA MOHINDI, South ozone park

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is in a great location, with amazing views of the Burj Khalifa. The deck pool and bar area is super nice and was not crowded. The breakfast had lots of variety. The staff at was so helpful and courteous and made our trip very comfortable.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Natalya,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Sophie Catherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful stay at the Pullman Dubai Downtown and will definitely choose this hotel again on our next visit. The location is great. It's a 20-minute walk to the Burj Khalifa and Dubai Mall. You can also get taxis in front of the hotel in no time at all. The pool and bar are very nice! Unfortunately there are only a few sunbeds. The rooms and the view were beautiful! Thanks to Adeesh, our friendly room service man, we had a super clean and tidy room every day. A big compliment to the excellent, very friendly and courteous service of the hotel staff! We were delighted. We would particularly like to highlight Kelvin, Anwar and Jojo, who looked after us very nicely every day at breakfast, took a little time for us if possible and gave us lots of tips for our holiday! We would love to come back!
Menginap 8 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Sophie,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

6/10 Cukup Baik

ursula.

Bepergian dalam rombongan
Disukai: Kebersihan
I paid hotel for a taxi , taxi never came , they never the phone when Expedia called to verify at 2 am phone keep ringing no answer . Took a taxi to the hotel, they said the Will credit me , never did , had no records about the conversation. They got the lines crossed , very unprofessional at the desk .
Menginap 5 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear ursula,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Daniel,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Yasin, Springdale

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful place
Menginap 5 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Yasin,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

6/10 Cukup Baik

Ruwani Elizabeth

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Ruwani,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Alex, huntington park

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel close to Burj Khalifa tower
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Alex,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Abide

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The view from the room to Burj Khalifa :) Apart from that the service and the personal. From reception till the restaurant ... Everybody were very friendly and helpful. Thank you very much!
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Abide,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Jeannette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was perfect and very friendly,you can walk to th mall
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Jeannette,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Nada

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Nada,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

2/10 Sangat Buruk

Antonia

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Das Hotel Zimmer war sehr sehr dreckig, nach dem 3 Anruf wurde erst reagiert und es kam jemand. Davor wurde uns immer gesagt, wir schicken einen hoch ins Zimmer aber es kam keiner, nach 45min warten kam dann endlich jemand der sich das Zimmer angeschaut hatte daraufhin durften wir das Zimmer wechseln, mussten 1 Std warten bis das Zimmer fertig war, am ende wurden es statt 1 Std fast 2Std. Schrecklich nicht zu empfehlen.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Antonia,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Karylvis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Espectacular; todos muy amabls y todo hermoso! Gracias
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Karylvis,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Jose Manuel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente atención y servicio, instalaciones espectaculares
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Jose Manuel,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Gustavo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Gustavo,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

4/10 Buruk

Abhinav

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I made a booking for March 30, 2024. So the original check-in time was 2 pm. But I made multiple requests for a early check-in as we landed in Dubai at 6:30 am in the morning when we went into the hotel at around 8:30 am, they said that the rooms were not available and made me to pay 4 times the price of my actual booking and offered me a presidential suite which is 2207 AED. Please help clients who are requesting early checkin..Posting this because no one else should suffer like me.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Abhinav,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

8/10 Bagus

Gaby

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
Insgesamt gut Negativ - TV Signal war schlecht - Abfluss einer Waschbecken nahezu verstopft — gelbes Wasser fließt zuerst aus dem duschkopf wenn man es 2 Tage nicht benutzt
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Gaby,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

karina

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel bonito, excelente servicio todos muy amables, el restaurante muy rico y la ubicación es muy buena ya que esta muy cerca del Burj Khalifa, llegas caminando y tiene vista al mismo. En la parte de atrás está el canal y puedes salir a correr con una vista muy agradable. Lo recomiendo totalmente
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Karina,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

2/10 Sangat Buruk

Leslie

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
They have bed bugs please I recommend if you can stay somewhere else do it I was upset about my situation with them if I could upload pictures I would.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Leslie,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

8/10 Bagus

franklyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo estubo bien
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear franklyn,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Lillian Maria

Bepergian bersama keluarga
Disukai: Fasilitas
The staff was awesome and very helpful. We will most definitely stay here again!
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 27 Mar 2024
Dear Lillian,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team

10/10 Sangat Bagus

Latonya, Nashville

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Latonya,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Daw Wee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is friendly and helpful. They made my stay in Dubai a wonderful memory. Thanks.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 17 Mar 2024
Dear Daw Wee,Thank you for the great rating and review on Google!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

Daw Wee

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Dowtnown team pada tanggal 30 Apr 2024
Dear Daw WeeWe very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 Sangat Bagus

Behzad

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location, friendly and nice staff, no complaints, nice view, be back again soon
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 11 Mar 2024
Dear Behzad,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team

10/10 Sangat Bagus

Nadia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the time we arrived at the Pullman downtown we received excellent service. Owais on the front desk checked us in early. We had an excellent breakfast at the buffet by the time we finished our room was ready. Obaid in concierge/porter helped my friend and i with our bags as well as arranging transport and pick up. We also had some problems with our flights the next morning and Ahmed helped us to check out late and also offered to help arrange new return flights. Overall the property is new, clean and our room had an excellent canal view. Room service meals were delicious and well presented. Highly recommend the Pullman and we will definitely stay here next time we are in Dubai!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 10 Mar 2024
Dear Nadia,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team

4/10 Buruk

Jesse

Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Pullman Dubai Downtown team pada tanggal 28 Mar 2024
Dear guest We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bagus

Gulfem

Bepergian dalam rombongan
Disukai: Staf & layanan
Poorbreakfast. Rude spa staff. Concierge was rude. But Dilshan is perfect
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 10 Mar 2024
Dear Valued Guest,Thank you for rating us on Expedia!Best Regards,Pullman Dubai Downtown team

10/10 Sangat Bagus

Michael

Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 3 Mar 2024
Dear Michael,Thank you for rating us on Hotels.com!Best Regards,Pullman Dubai Downtown team

6/10 Cukup Baik

Khalid

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Staf & layanan
Terrible service.. though team leader worked hard to make the experience better.. disaster service and communication on arrival. Unprofessional staff members. Lots of confusion and miscommunication. Blockage and clogging.. late equipments damage.. staff not ready to serve and help at all. Had a long discussion with manager and transmitted my points clearly and she was so welling to listen and help.. thank you
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Sincerely, Pullman Dubai Downtown team pada tanggal 28 Mar 2024
Dear guest We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Stay
Service was excellent from my arrival at the hotel and a very easy check-in process. The reception clerk kindly found a room available on the 19th floor. The room was spacious and clean. Dated in some parts so could do with some updates but overall happy with the room. The room service and cleaning was excellent. The porter outside the hotel, Benneth was in particularly friendly and helpful. I would certainly stay at this hotel again. Another great benefit is having the bars and restaurants the Pullman has to offer.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 3 Mar 2024
Dear Jason,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team

10/10 Sangat Bagus

Romeo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is in a very quiet area where the back/ rear of the hotel is a very clean water canal that offers residents a good boardwalk for jogging or walking exercises.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Pullman Dubai Downtown team pada tanggal 3 Mar 2024
Dear Romeo,Thank you for the great rating and review on Google!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team