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Ulasan untuk Comfort Inn Encinitas Near Legoland

2.5 out of 5
Comfort Inn Encinitas Near Legoland
607 Leucadia Blvd, Encinitas, CA

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 256 dari 1000 ulasan" "
Penilaian 8 - Bagus. 275 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 163 dari 1000 ulasan" "
Penilaian 4 - Buruk. 146 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 160 dari 1000 ulasan" "

7,0/10

Kebersihan

7,6/10

Staf & layanan

6,2/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

5,8/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

malin

Bepergian bersama keluarga
Unfriendly staff. Room made me sick from smell of mold/mildew. Agitated my allergies and I woke up with horrendous headache and nausea. Shower barely working, water only dripping out of shower head. Bedsheets were dirty. Water damage stains on ceiling. Left one say early. Hotel refused to reimburse me.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 28 Mei 2024
Hi Malin,Your feedback is deeply concerning, and we apologize for the inconvenience caused by the unfriendly staff, room conditions, and the issues with the shower and cleanliness. We take your concerns seriously and will investigate these matters thoroughly to ensure they are addressed promptly. If you have any further concerns please call up the property for the resolution.

10/10 Sangat Bagus

Ismael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to find, just off the freeway. Quick check in. Free wifi that I can work and free breakfast. Though, it was not a great breakfast but good enough to fill you up. Not to forget, it's reasonably priced for 91 US Dollars on Thursday night.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 20 Mei 2024
Hi Ismael,Pleased to hear that you found our hotel easy to locate, with a quick check-in process and convenient amenities like free Wi-Fi and breakfast. While we're glad the breakfast helped keep you satisfied, we'll take note of your feedback to see how we can improve it further. We're also delighted that you found our pricing reasonable. Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable stay in the future!

10/10 Sangat Bagus

Sereana

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Glenda pada tanggal 18 Mei 2024
Sereana Thank you for staying with us we appreciate your feedback and glad to hear you had a great stay.

2/10 Sangat Buruk

Dezri

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Two words come to mind when I think of my stay at this particular Comfort Inn, “deferred maintenance.“ At the check-in there is a sign elevator not in service and that is just the beginning! I am a limited mobility senior citizen and climbing the stairs was arduous difficult and they were in poor repair! as is the whole property! Everything needs a coat of paint or maintenance! The television system was complicated and I had to return to the office as there are no room phones or instructions for the operation of the television and the complicated access to audio video input… All in all it was a sad Occasion for me.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 6 Mei 2024
Hi Dezri,I'm truly sorry to hear about your disappointing experience. Your feedback is concerning, especially for a guest with limited mobility. We apologize for the inconvenience and frustration this caused during your stay. Rest assured, we'll address these issues promptly. Your feedback is valuable, and we hope for the opportunity to regain your trust and provide a more positive experience in the future.

10/10 Sangat Bagus

Daniela

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean & affordable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 19 Apr 2024
Hi Daniela,That you thought our hotel was reasonably priced and clean makes us very happy. Our primary concerns are value and cleanliness, therefore we're happy to have lived up to your expectations. We appreciate your input and hope to have you visit us again soon for another delightful stay!

10/10 Sangat Bagus

MAZIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 3 malam pada bulan April 2024
Tanggapan dari Glenda pada tanggal 17 Apr 2024
Mazin thank you for staying with us. We appreciate your review.

2/10 Sangat Buruk

Aaron

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan
The restroom floor was sticky. I did not even want to take off shoes. Shower looked dirty. Did not want to shower. Because of that we slept doubting if the bedding was clean. Bed was comfortable. Seems like maintenance people are either under paid or rushed as there is no finishing in the painting and cocking. For what i paid i don't expect a 5 star hotel, but neither a dirty room. It is uncomfortable to hear everything from both of the rooms at both extremities. You know they are hearing you as well. I will never come back to this place.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Glenda pada tanggal 11 Apr 2024
Aaron let me begin by apologizing from all of us for the cleanliness of your room. That is not something that is normal as all rooms are inspected before guest arrive. I will be speaking with housekeeping about the issues. We do hope you give us the opportunity to wow you with our service next time you are in town. Thanks again for staying with us and your honest review.

4/10 Buruk

Khai

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It is a pretty dumpy location. The toilet seat moves when you sit on it. The tv remote doesn't work. I couldn't turn off the TV with the remote for the longest time. The location is right next to the busy freeway, which was super loud. It was hard to sleep.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Glenda pada tanggal 8 Apr 2024
Khai we are so sorry our property did not meet your standards. We hope you try us again in the future as we are under a remodel and please request the opposite side of the freeway as it is much quieter. We thank you for your honest review.

8/10 Bagus

Wilian

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
I didn’t like because they have dirty blanket
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 8 Apr 2024
Hi Wilian,Your feedback is valuable, and we will address this issue promptly with our housekeeping team to ensure it doesn't happen again. We apologize for the cleanliness issue with the blanket and hope to have the opportunity to welcome you back for a much better stay.

8/10 Bagus

Suzanne

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
The property is dated as most motels are these days and it's not easy renovating I'm sure, but the shower was a mess from dirty stains I didn't even want to use it. Also, I know you can't stop people from smoking but the guests that were there during my stay were so inconsiderate and appeared to be smoking inside the rooms in the bathrooms as my bathroom smelled of smoke.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 8 Apr 2024
Hi Suzanne,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

4/10 Buruk

Scott

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Smallest pillows I have ever seen
Tanggapan dari Sophia CSR pada tanggal 8 Apr 2024
Hi Scott,We regret if the pillows' size interfered with your stay in any way. We value your input and will be sure to take it into account as we work to make our accommodations better. Do not hesitate to let us know if there is anything more we can do to make your next visit more comfortable. We value your opinions and hope to have the chance to see you again soon for an even better experience.

10/10 Sangat Bagus

MAZIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 3 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 5 Apr 2024
Hi Mazin,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

10/10 Sangat Bagus

MAZIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Glenda pada tanggal 6 Apr 2024
Mazin Thank you for staying with us we appreciate your feedback. We hope you come back and stay with us again.

8/10 Bagus

Luis

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Glenda pada tanggal 6 Apr 2024
Luis thank you for staying with us. We appreciate your business and look forward to serving you again.

8/10 Bagus

Selvin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 4 Apr 2024
Hi Selvin,It brings us immense joy to learn about your positive experience. We genuinely value your recent stay and the 4-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

2/10 Sangat Buruk

jose

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Pésimo servicio al cliente
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 4 Apr 2024
Hi Jose,I'm sorry to hear about your experience with our customer service. Could you please provide more details about what happened so we can address the issue appropriately and ensure it doesn't happen again in the future? Your feedback is valuable to us, and we want to make sure we improve our services and meet your expectations.

10/10 Sangat Bagus

Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Glenda pada tanggal 30 Mar 2024
Alan we are glad to hear our room was up to standards. We hope you come back and stay with us again.

8/10 Bagus

Miguel Angel

Disukai: Kebersihan
Un poco descuidada
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Glenda pada tanggal 25 Mar 2024
Miguel gracias por quedarse con nosotros. Appreciamos su critica de nuestro hotel. Estamos bajo una remodelaccion completa y aun nos falta las partes de afuera. Esperamos y nos visite en el futuro para ver los cambios.

10/10 Sangat Bagus

Nicole

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 13 Apr 2024
Hi Nicole,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

4/10 Buruk

Stacey, Las Vegas

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
location was great.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mar 2024
Hi Stacey,Thank you for your feedback. We are glad to hear that you found our location great. If there were any specific issues or areas you feel we could improve upon to enhance your experience and potentially raise your rating, please let us know. We value your input and strive to provide the best possible stay for our guests.

10/10 Sangat Bagus

Adam

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Glenda pada tanggal 8 Apr 2024
Adam thank you for the great review. We are glad everything was satisfactory during your stay. We will see you next time thanks again for staying with us.

2/10 Sangat Buruk

Diana, San Ramon

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shower only being either cold or scathing hot, rusted bathroom sink, no cleaning service for 3 days (and when that day came, no cleaning was done but replacement of towels and toiletries - bed remained unmade and the counters were never wiped nor floors vacuumed). Dirty tub and spots of old liquid against that bathroom door - will never stay here again no matter how convenient the location may be. We had 2 kids as well and there were a lot of shady ppl around the parking lot each night we returned. For the amount our rooms costs, it should have been at least clean!!
Tanggapan dari Sophia CSR pada tanggal 18 Mar 2024
Hi Diana,We deeply regret the disappointing experience you had. We value your feedback and will act upon it to give our visitors a better, more enjoyable experience. We will take action to address the maintenance and cleanliness problems you experienced since we are dedicated to giving all of our visitors a clean and safe environment. We are grateful for your understanding and look forward to the chance to go above and beyond on your next visit.

2/10 Sangat Buruk

Diana, San Ramon

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rusty sink, shower can either be scathing hot or cold only, bathroom door was dirty with signs of splatter, staff stated they only clean every 3 days (which they did not at all except removed trash, replaced a couple of towels and toiletries). Didn’t make the beds or do any cleaning at all. Lots of shady people around the property. For the price we paid, it was pretty awful.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 18 Mar 2024
Hi Diana,I sincerely apologize for the subpar experience you had during your stay. Your feedback is essential, and we will address these issues promptly to improve our standards and ensure a more pleasant experience for our guests. Rest assured, we are committed to providing a clean and safe environment for all our guests, and we will take steps to rectify the cleanliness and maintenance issues you encountered. We appreciate your understanding and hope to have the opportunity to exceed your expectations on a future visit.

10/10 Sangat Bagus

Monique

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Glenda pada tanggal 18 Mar 2024
Monique thank you for the wonderful review we are glad your enjoyed your stay . We hope to see you again soon.

10/10 Sangat Bagus

Mariah

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Glenda pada tanggal 6 Apr 2024
Mariah thank you for staying with us. We appreciate your feedback and we will see you again soon.

10/10 Sangat Bagus

Jason

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great value.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 18 Mar 2024
Hi Jason,We appreciate your excellent review and comments regarding the excellent value you had during your visit. We are happy to hear that you had a great time and thought our lodging was quite reasonably priced. Our top goal is your pleasure, and we hope to have you return soon for another wonderful visit. We are honoured that you selected us!

4/10 Buruk

Jimmy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 14 Mar 2024
Hi Jimmy,Our goal is to provide an exceptional experience, and we recognize that we fell short of your expectations during your recent visit, resulting in a rating of 2. We are keen to understand the specific challenges you faced, and your candid feedback, whether positive or negative, is essential for our ongoing enhancement. We appreciate the opportunity to learn from this experience and are committed to better serving you in the future.

4/10 Buruk

Ronald

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 12 Mar 2024
Hi Ronald,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

2/10 Sangat Buruk

Matthew

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Glenda pada tanggal 1 Apr 2024
Matthew from all of us here at Comfort Inn we apologize for failing to meet your expectations. We do hope you come back and give us a second try. Thanks again for your review.

10/10 Sangat Bagus

Luis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service. Nice enough room. And Avery reasonable price.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 4 Mar 2024
Hi Luis, Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

2/10 Sangat Buruk

Alora

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Lights and electricity was out at 6pm till 6am neighbors where unfriendly.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 1 Mar 2024
Hi Alora,I'm sorry to hear about the inconvenience you experienced due to the power outage. We strive to provide a comfortable stay for all our guests and regret that we couldn't meet your expectations during this time. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. If there's anything we can do to assist you further, please don't hesitate to let us know.

10/10 Sangat Bagus

Adam

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 28 Feb 2024
Hi Adam,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 Sangat Bagus

Samuel

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 26 Feb 2024
Hi Samuel,Getting a 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

10/10 Sangat Bagus

Sheila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 20 Feb 2024
Hi Sheila,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 Sangat Bagus

Dulce

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like it a lot the beds were great and I slept very well.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 15 Feb 2024
Hi Dulce,We're thrilled to hear you had a comfortable stay and enjoyed our cozy beds! A good night's sleep is essential, and we're delighted you experienced just that. Looking forward to welcoming you back for another restful stay!

8/10 Bagus

Oliver

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 15 Feb 2024
Hi Oliver,Thank you for choosing to stay with us, and we're thrilled to know that you had a pleasant experience. We greatly value your positive rating and strive to ensure 100% guest satisfaction. We always welcome your ideas and suggestions for your future stays, as they help us improve our services. We look forward to the opportunity to serve you again during your next visit.

8/10 Bagus

Karine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sophia CSR pada tanggal 14 Feb 2024
Hi Karine,Your generous 8-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.

8/10 Bagus

Karine

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sophia CSR pada tanggal 2 Feb 2024
Hi Karine,Thank you for choosing to stay with us. We greatly appreciate your positive experience and the generous 8-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience.

4/10 Buruk

Jaime, Dallas

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I liked the location, the room itself, and the staff. I had problems because the TV would not turn off and the amount of water coming from the shower was low as well as the temperature would vacillate.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Glenda pada tanggal 18 Mar 2024
Jaime thank you for staying with us. I will make sure maintenance takes care of the issues. We hope you come back and give us a opportunity to wow you with our service again.

2/10 Sangat Buruk

Robin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Glenda pada tanggal 18 Mar 2024
Robin we are sorry we didn't meet your expectations. We do hope you give us another chance to wow you with our service.

4/10 Buruk

Lucia

Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Alejandra del Carmen

Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Rix

Traveler bisnis, Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not 1 Issue... Not 2... Multiple Issues.
Arrived for Reservation at Comfort Inn, to find Quality Inn. Then the office was locked with Message saying they will return at 7:25 PM, helping other guests. Yet was clear they were on dinner break. Also had a sign on the door saying they were under Fire Watch due to broke items. Next had a guy walking around the building over and over again yet not an employee. Next, a Sheriff arrived questioning the man walking around and then going to the back of the building for awhile. Office opened late and everything was very off putting with the multiple issues. My Female Friend felt very uncomfortable. Being in Multi-Family Housing Industry, this was not comforting to Myself as well. Took an hour on the phone with Hotels.com to get the reservation that we had just made an hour before arriving, to be canceled and refunded.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Lucy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Joseph

Disukai: Staf & layanan
Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Eva

Disukai: Staf & layanan
Staff was so nice but the room given to my parents did not have a closet
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Montgomery

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ease of checking in. Clean spacious room. Not quiet, highway traffic noise.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Anil

Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Linda

Tidak Disukai: Kondisi & fasilitas properti
First room water wasn’t turned on in toilet when turned on it leaked on floor so asked for another room second room TV would not turn on third room when I went to turn off TV would not turn off could not unplug it wires and cord were all in wall. Had to put 2 towels and my shirt over it to darken room thankful the mute work. Shower was very disappointing definitely need a new shower head. I have stayed at a lot of Quality Inns and have been very happy this was one was very disappointing. Smelled bad
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jeremy

Menginap 1 malam pada bulan Desember 2023