Lobi

Ulasan untuk Best Western Plus Fairfield Hotel

2.5 out of 5
Best Western Plus Fairfield Hotel
100 Kings Highway Cutoff, Fairfield, CT

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 339 dari 1000 ulasan" "
Penilaian 8 - Bagus. 365 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 156 dari 1000 ulasan" "
Penilaian 4 - Buruk. 77 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 63 dari 1000 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

7,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Derek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good area food
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari M pada tanggal 20 Mei 2024
Thank you Derek for your amazing review.

10/10 Sangat Bagus

Melissa

All is well fine and fast convenient
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari M pada tanggal 15 Mei 2024
Melissa, We're glad to hear you found everything convenient and satisfactory during your stay!

10/10 Sangat Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. Good price. Good breakfast.
Menginap 1 malam pada bulan April 2024
Tanggapan dari M pada tanggal 15 Mei 2024
George, We're pleased you enjoyed our cleanliness, affordable rates, and breakfast offerings! Thank you for your positive feedback.

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenience
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari M pada tanggal 15 Mei 2024
George, We're glad you found our services convenient! Thank you for choosing us.

8/10 Bagus

Melissa, Boca Raton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Solid hotel. Clean and comfortable bed. No issues
Menginap 1 malam pada bulan April 2024
Tanggapan dari M pada tanggal 8 Mei 2024
Melissa, We're delighted to hear that you had a solid experience with us! Thank you for highlighting our clean and comfortable accommodations. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future!

4/10 Buruk

Melba

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari M pada tanggal 8 Mei 2024
Melba, Thank you for staying with us.

8/10 Bagus

Karen

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari B pada tanggal 8 Mei 2024
Karen, Thank you for staying with us.

8/10 Bagus

Karen

The gym closes way too early.
Menginap 2 malam pada bulan April 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Karen, We apologize for any inconvenience caused by the early gym closure and appreciate your feedback.

4/10 Buruk

Alyssa

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Our TV did not turn on, water pressure was on/off.
Menginap 1 malam pada bulan April 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Alyssa, We apologize for the inconvenience with the TV and water pressure. Your feedback is valuable, and we'll address these issues promptly to ensure a more comfortable stay for our guests in the future.

10/10 Sangat Bagus

JACQUELYN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Thank you for staying with us.

6/10 Cukup Baik

Patricia, Guilford

Traveler bisnis
Disukai: Kebersihan
Gave me key card to occupied room upon arrival
Menginap 1 malam pada bulan April 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Patricia, We sincerely apologize for the inconvenience and oversight in providing you with the key card to an occupied room. Your comfort and safety are our top priorities, and we will take immediate steps to prevent such incidents from occurring in the future. Thank you for bringing this to our attention.

6/10 Cukup Baik

Carlos

Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Carlos, Thank you for the feedback.

10/10 Sangat Bagus

Gail

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, good breakfast , nicely appointed
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Gail, We're pleased to hear that you found our accommodations clean and enjoyed our breakfast offerings. Thank you for your positive feedback!

6/10 Cukup Baik

Jose

Disukai: Kebersihan, kondisi & fasilitas properti
The AC do not work
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Jose, We apologize for the inconvenience with the air conditioning during your stay. Your comfort is important to us, and we will address this issue promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing it to our attention.

10/10 Sangat Bagus

Devin

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Needed it for a weekend. I had a family event nearby. It was close enough to all the places I need to be.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari M pada tanggal 28 Mar 2024
Devin, We're glad to have been conveniently located for your family event! Thank you for choosing us for your weekend stay.

8/10 Bagus

Seiichi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Street is relatively quiet. No much to do, see, or eat without a car
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari M pada tanggal 22 Mar 2024
Seiichi, We appreciate your feedback. Thank you.

10/10 Sangat Bagus

Elizabeth

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari M pada tanggal 19 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel had excellent service staff was excellent very clean room was very clean also and plenty of parking in space for my vehicle and I also liked the complementary breakfast.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari M pada tanggal 8 Mar 2024
Edward, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. Our dedicated staff takes pride in providing excellent service, and we're delighted that you found our rooms and facilities to be clean and comfortable. It's great to know that you appreciated our ample parking space and enjoyed the complimentary breakfast. Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional experience in the future! Safe travels!

10/10 Sangat Bagus

Timothy

Traveler bisnis
Disukai: Fasilitas
Very clean room and bathroom quiet location no road noise
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari M pada tanggal 8 Mar 2024
We're delighted you enjoyed a peaceful stay with us, appreciating our spotlessly clean rooms and serene, noise-free environment!

6/10 Cukup Baik

Eunice

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 26 Feb 2024
Thank you for staying with us.

8/10 Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good beds, but construction odors, and rather expensive for this property, the breakfast and the "work out room".
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 26 Feb 2024
George, Thank you for your feedback! We're delighted to hear you enjoyed our comfortable beds. We appreciate your insights on construction odors and pricing concerns. We'll certainly look into improving those aspects to provide an even better experience. Your comments are invaluable to us, and we hope to welcome you back for an enhanced stay.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The check in process was fine, the second night that we were there that is when issues occured. there was a guy who was arrested in the lobby and was causing a bunch of issues, we could hear him and the front desk lady yelling from our room. we also expressed we did not have any hot water and nothing was done about it so we had to take cold showers in the middle of winter. we could also smell smoke from other rooms that lead into our room from the vents when we requested a smoke free room. I will not be booking here again. I have stayed at many best westerns and have never experienced this before.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 26 Feb 2024
Dear Guest, We sincerely apologize for the disruptions during your stay. Your experience falls short of our standards, and we deeply regret the inconvenience caused. We're investigating the incidents and will take immediate action to ensure this doesn't happen again. Please accept our apologies, and we understand your decision not to return. If you reconsider, we'd like the opportunity to make it right on a future visit.

6/10 Cukup Baik

Melanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The morning breakfast was a bit catastrophic. The pancake machine didnt work and the sausage and potatoes were salty. There is a section that is still under construction,however the hotel overall was fairly clean. The night staff was more pleasant than the day staff. Its a decent location between fairfield and bridgeport.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 26 Feb 2024
Melanie, Thank you for sharing your experience. We apologize for the breakfast issues and construction inconvenience. We'll address the concerns promptly. Delighted to hear about the overall cleanliness. We appreciate your feedback on the staff, and we hope to improve your experience during your next visit.

6/10 Cukup Baik

Gregory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place.
Great place. Only issue is noise after 5 AM as traffic builds.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 26 Feb 2024
Gregory, Thank you for the positive feedback! We're thrilled you enjoyed your stay. Apologies for the early morning noise; we'll explore ways to minimize disruptions for a quieter experience next time.

8/10 Bagus

Iranette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 26 Feb 2024
Thank you for staying with us.

8/10 Bagus

Romona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 8 Feb 2024
Thank you for staying with us.

8/10 Bagus

Dohyung

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari M pada tanggal 8 Feb 2024
Thank you for staying with us.

8/10 Bagus

Tara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfectly adequate for the expense. A few mixups like booking the wrong number of beds in the room due to confusing room type language. Also experienced technical issues with key cards suddenly not working. Otherwise, an above average experience.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari M pada tanggal 1 Feb 2024
Tara, Thank you for sharing your experience. We appreciate your feedback and apologize for any mixups encountered. We'll address the concerns raised to enhance our service. We're pleased to hear you had an overall above-average stay. We look forward to hosting you again.

10/10 Sangat Bagus

Beth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable place to stay
The room was very clean and very comfortable, with good bedside reading and plenty of outlets, although the furniture and rug were slightly tired looking. It is close to family so likely we would stay there again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari M pada tanggal 1 Feb 2024
Beth, Thank you for your positive review! We're delighted to hear that you found our rooms clean and comfortable. We appreciate your feedback on the furniture and rug, and we look forward to welcoming you back on your next visit.

10/10 Sangat Bagus

Aldona

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable with homie feel
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari M pada tanggal 18 Jan 2024
Aldona, Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

10/10 Sangat Bagus

Music

Great
Tanggapan dari M pada tanggal 18 Jan 2024
Music, Thank you so much for taking the time to leave us this amazing review.

8/10 Bagus

John R

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari M pada tanggal 18 Jan 2024
Thank you for staying with us.

10/10 Sangat Bagus

Rich

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very easy and positive stay
The room was very clean and comfortable. The woman who greeted me at the lobby desk was extremely welcoming and helpful. It was a very easy check-in and check-out process, and it is a perfect spot to stay when away on business, as the room had everything I needed, and was very affordable.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari M pada tanggal 18 Jan 2024
Thanks for the awesome review, Rich! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

10/10 Sangat Bagus

Craig

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari M pada tanggal 18 Jan 2024
Thank you for staying with us.

8/10 Bagus

KAREN, Bronx

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari M pada tanggal 18 Jan 2024
Thank you for staying with us.

2/10 Sangat Buruk

Emily

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Smelled like a dirty toilet bowl. Checked out after being there for one hour
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari M pada tanggal 31 Des 2023
Emily, Thank you for your feedback! We are very sorry that you experienced the issue with the room. I will let the housekeeping know about the issue. Thank you for letting us know.

8/10 Bagus

Thomas

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari M pada tanggal 31 Des 2023
Thomas, Thank you for staying with us.

10/10 Sangat Bagus

Manuel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Stay
Stayed the weekend with my son, attending one his WWE wrestling events. Hotel front desk personal very friendly, the room was very clean, no problems with my stay, all was good.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari M pada tanggal 31 Des 2023
Thanks for the awesome review, Manuel! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Bagus

Juan Carlos

Menginap 3 malam pada bulan November 2023
Tanggapan dari M pada tanggal 31 Des 2023
Thank you for staying with us.

10/10 Sangat Bagus

Miguel, Bridgeport

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan November 2023
Tanggapan dari M pada tanggal 30 Nov 2023
Thank you for staying with us.

10/10 Sangat Bagus

JOEL

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Staff and service. Pls is immaculate
Menginap 2 malam pada bulan November 2023
Tanggapan dari M pada tanggal 30 Nov 2023
Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

8/10 Bagus

Roberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hot water was kind of cold over all good
Menginap 1 malam pada bulan November 2023
Tanggapan dari M pada tanggal 30 Nov 2023
Roberto, Thank you for your feedback. We will be addressing your concerns.

8/10 Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Hotel was clean. Staff was helpful. Doors are loud when they close.
Menginap 2 malam pada bulan November 2023
Tanggapan dari M pada tanggal 30 Nov 2023
John, We are so grateful for your kind words. Thanks for sharing your review with us and the community.

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan November 2023
Tanggapan dari M pada tanggal 30 Nov 2023
Thank you for staying with us.

4/10 Buruk

Lisa

Traveler bisnis
Tidak Disukai: Fasilitas
Though from first look it looks nice the parking is not the greatest. The noise from highway is extremely bad. But the worst was the bug (cockroach) I found on the wall and managements response is they have pest control come in weekly and I should give them a try again. NO THANKS I do not want to run risk of bringing anything to my home.
Menginap 2 malam pada bulan November 2023
Tanggapan dari M pada tanggal 30 Nov 2023
Lisa, We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

8/10 Bagus

Rogerson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari M pada tanggal 30 Nov 2023
Thank you for staying with us.

6/10 Cukup Baik

Christopher

Issues with the toilet. Bed not comfortable
Menginap 1 malam pada bulan November 2023
Tanggapan dari M pada tanggal 10 Nov 2023
Chrispoher, Thank you for your feedback! We are very sorry that you experienced the issue with the room. I will let the housekeeping know about the issue. Thank you for letting us know.

8/10 Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Hospitality, clean room and free parking. We enjoyed our stay. Thank you
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari M pada tanggal 2 Nov 2023
Elizabeth, Thank you so much for taking the time to leave us this amazing review.

10/10 Sangat Bagus

Kristine, Monroe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was helpful and property was clean
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari M pada tanggal 2 Nov 2023
Kristine, Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

8/10 Bagus

James

Bepergian bersama teman
Room was small but well appointed. Good breakfast.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari M pada tanggal 2 Nov 2023
James, We are so grateful for your kind words. Thanks for sharing your review with us and the community.