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Ulasan untuk Benivieni Hotel

3 out of 5
Benivieni Hotel
Via Delle Oche 5, Florence, FI

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 380 dari 894 ulasan" "
Penilaian 8 - Bagus. 372 dari 894 ulasan" "
Penilaian 6 - Cukup Baik. 92 dari 894 ulasan" "
Penilaian 4 - Buruk. 24 dari 894 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 894 ulasan" "

9,0/10

Kebersihan

8,6/10

Staf & layanan

7,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Stephan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I really like the air conditioning in the room, it was great after a long day in the sun and the service was extremely nice
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Andres

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Vivian

Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Claudia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Paolo pada tanggal 13 Jul 2023
Thanks

10/10 Sangat Bagus

Farhad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
very nice staff
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Paolo pada tanggal 9 Jul 2023
Thank you !!!

10/10 Sangat Bagus

CAMILO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Facil acceso, muy bien ubicada y accesible a pie.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Paolo pada tanggal 9 Jul 2023
Thank you !!!

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Very well situated and reasonably priced. The only complaint I have - the shower stall was very small so when washing you keep hitting water off handle. Also, shampoo at the dispenser run out and was not refilled when the room got serviced.
Tanggapan dari Paolo pada tanggal 28 Jun 2023
thank you

8/10 Bagus

Cecilia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Customer service was great 💕
Tanggapan dari Paolo pada tanggal 28 Jun 2023
thank you

2/10 Sangat Buruk

Adalberto

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The air conditioner was set for 75 degrees And you can't control the thermostat. The air would work for about 1min and then it would turn off for about 5mins. It was very uncomfortable
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Paolo pada tanggal 9 Jul 2023
When the guests arrive we tell always that the AC is set to 24 degrees. The AC is automatic, when the temperature is reached siwtch off for switch on when is higher. We sotty if this sysme is unconfortable for you

10/10 Sangat Bagus

dennis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One of the best in Florence.
My stay was excellent. I would highly recommend The Benivieni Hotel. It is not the Ritz, but it was clean good hot water and the location was perfect. I will also add that the cafe located in the hotel was Excellent. The American coffee was the best in all of Florence. Great people and accommodations.
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Paolo pada tanggal 19 Jun 2023
Thanks !!!!

6/10 Cukup Baik

Jorge

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Paolo pada tanggal 19 Jun 2023
Thanks !!!!

10/10 Sangat Bagus

Mirko, Satsuma

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff. Answered our questions. Nice breakfast cafè.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Paolo pada tanggal 19 Jun 2023
Thanks !!!!

2/10 Sangat Buruk

Lara

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Paolo pada tanggal 19 Jun 2023
Thanks !!!!

8/10 Bagus

Kathryn, Maspeth

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Paolo pada tanggal 19 Jun 2023
Thanks !!!!

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walkable distance to all the Florence attractions
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Paolo pada tanggal 1 Jun 2023
Thanks

6/10 Cukup Baik

Gabrielle

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Mei 2023
Tanggapan dari Paolo pada tanggal 1 Jun 2023
Thanks

10/10 Sangat Bagus

Neventon Luis

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Paolo pada tanggal 9 Mei 2023
thanks!!!

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel regular
O hotel é bem localizado, o que é a única vantagem. Mas não estava bem limpo quando chegamos (estava cheio de cabelos os travesseiros e lençol, por exemplo) e não teve limpeza nenhum dia que ficamos (parece limpeza só ocorre se for solicitada), é muito barulhento e o ar condicionado não funcionava. No geral, achei que não vale a pena o custo benefício pelo preço cobrado.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Paolo pada tanggal 27 Apr 2023
Gentile cliente,se realmente ha trovato la camera sporca come dice ci chiediamo come mai non lo abbia segnalato subito e abbia dormito in un letto con cuscini e lenzuola pieni di capelli. Avremmo accertato che fosse vero e nel caso cambiato il letto . All'arrivo chiediamo sempre se il cliente necessita della pulizia giornaliera e lei ci disse che non importava. L'aria condizionata in questo periodo dell'anno ancora non è accesa al suo arrivo le fu fatto presente e non aveva niente in contrario tranne poi lasciare una brutta recensione. Non mi sembra corretto nei confronti della nostra professionalità

8/10 Bagus

Nancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The location of this property is excellent; right around the corner from the Duomo. Excellent restaurants very close by and handy for lots of shopping and historical sites.
Menginap 4 malam pada bulan April 2023
Tanggapan dari Paolo pada tanggal 27 Apr 2023
Thank you Mrs Nancy,we are happy that you stay well at Hotel Benivieni

8/10 Bagus

Humberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2023
Tanggapan dari Paolo pada tanggal 19 Apr 2023
grazie!!!!

8/10 Bagus

jorge

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location is fantastic... close to everything. The breakfast is incredible. The hotel is old, so don't expect something new, however if you are out all day and use this place to get some rest it works just fine.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Paolo pada tanggal 20 Apr 2023
Thank you !!!

8/10 Bagus

patricia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Séjour agréable
Hôtel extrêmement bien situé en plein cœur de la ville. Accueil très sympathique. Les chambres sont petites mais calmes.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Paolo pada tanggal 14 Apr 2023
Merci beaucoup !!!

8/10 Bagus

kevin

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2023
Tanggapan dari Paolo pada tanggal 12 Apr 2023
Thank you !!!

10/10 Sangat Bagus

Lama

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location! Basic but very nice and clean.
Menginap 5 malam pada bulan April 2023
Tanggapan dari Paolo pada tanggal 11 Apr 2023
Thank you !!!

6/10 Cukup Baik

Warren, Hunterville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tax charges and key deposit not apparent when booking and they wanted cash. An oldish property but spacious enough room. Great area.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Paolo pada tanggal 10 Apr 2023
Hi, the city tax , that is a local tax, is not included in the rate as written on Expedia site where you made the reservation. We are sorry that you think that was included. Anyway we hope that you could be our guest in the future.

6/10 Cukup Baik

Pedro Luis

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Es un Hotel que necesita mucho mas mantenimiento. No hay servicio de limpieza diaria...solo cada tres o cuatro días cambian las toallas y las sabanas. Le salva, en cuanto a valoración, que está situado a 50 metros del Duomo y por tanto muy céntrico y bien comunicado con lo mas atractivo de Florencia
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Paolo pada tanggal 10 Apr 2023
Hi, when you arrive we ask you if you need the cleaning room service each day and you say that is it not necessary. If you need you could ask in the morning. The towels and bed sheets we change each 2 days as the rule in 3 stars hotels. Aniway we hope that you could be our guest in thge next futue.

8/10 Bagus

Timothy, Cambridge

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot so close to the main sights. Was incredibly noisy overnight though. Lots of people yelling in the street below until around 2am. Would recommend earplugs!
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Paolo pada tanggal 3 Apr 2023
Thank you for your reviews. For the trouble outside we sorry but we are at few steps from Duomo cathedral in the heart of the city.

10/10 Sangat Bagus

Bonita

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was well cared for and the owner was very helpful during our stay.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Paolo pada tanggal 27 Mar 2023
Many thanks !!!

10/10 Sangat Bagus

Simona

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, next to the dome and within easy walking distance to all major attractions. The breakfast place next door is wonderful and there are at least 10 close by dining locations all good.
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Paolo pada tanggal 16 Mar 2023
Thank you!!!

10/10 Sangat Bagus

Natalia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Un buen hotel, escondido en medio del centro de Florencia, está genial. Solamente que para que saliera agua caliente del cuarto, tardaba mucho.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Paolo pada tanggal 22 Mar 2023
Muchas Gracias

8/10 Bagus

Luca

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
posizione molto favorevole , parcheggio a 400 mt. personale gentile. Letto cigolante e nella notte si è rotto una doga della rete a doghe. non sono presenti cuscini extra.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Paolo pada tanggal 22 Mar 2023
Siamo spiacenti che non abbia informato il ricevimento per quanto riguarda la doga del letto che è uscita dalla sede. Su richiesta dei clienti forniamo cuscini extra.

10/10 Sangat Bagus

Jessica

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Esta muy bien ubicado hacia el centro. Lo unico es que el pago del tax es solo en efectivo y que debes entrar al hotel y pasar a mitad de su restaurant y de los comensales

8/10 Bagus

Ola

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2023

8/10 Bagus

Zhenkun

Bepergian bersama keluarga
Pro: Great location, the manager is pretty helpful. Con: No coffee machine in the room. Towels change every 3 days.

10/10 Sangat Bagus

SAURO

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Soggiorno di una sola notte. Tutto perfetto rispetto alle aspettative. Bella la location per la colazione
Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

John

Menginap 3 malam pada bulan Oktober 2022

6/10 Cukup Baik

Sandra

I wasn’t impressed. Everything was just okay. The shower was so small and darkly lit that I had to open the shower door everytime I picked up a shampoo because I couldn’t read it or bend down it’s so cramped. And i hit my head several times on the way up with the soap holder. For some reason it was uncomfortable for me to see that the managers residence was next to his personal desk- no reception desk btw. His living room was right there next to his desk. That was a bit odd. The room wouldn’t properly close. I would have to slam it and I was embarrassed it was so loud. I notified the manager and I still had to slam it. The view was terrible. A view of a wall. I wouldn’t stay here again.
Menginap 4 malam pada bulan September 2022

10/10 Sangat Bagus

Joanne

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for one night stay close to the airport. Room was spacious and very clean.
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Oliver

Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Adrian

Disukai: Kebersihan, kondisi & fasilitas properti
Hotel sehr nahe beim Dom - Innenzimmer ruhig - Beleuchtung/Steckdosen verbesserungswürdig - gute Betten - Baderaum OK
Menginap 3 malam pada bulan Oktober 2022

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Grant

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Veldig hyggelig
Fantastisk beliggenhet. veldig hyggelig hotell. Var litt skeptisk i begynnelsen men det snudde raskt. Ikke kjøp rom med frokost. Kjøp heller frokost fra menyen i kafeen. restaurantene rett ved hotellet var veldig gode. Anbefales på det sterkeste.
Menginap 4 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Very Disappointing
Extremely disappointed that after contracting COVID the day before departing on my holiday, the hotel showed no compassion by offering me alternative dates later, even if the cost was increase, extremely inflexible. I lost over £700 with not even an acknowledgement from the hotel
Menginap 4 malam pada bulan September 2022

8/10 Bagus

Martin

Menginap 3 malam pada bulan Oktober 2022

8/10 Bagus

Janeth

Menginap 2 malam pada bulan September 2022

8/10 Bagus

Masoud

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, reasonable condition
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Norma beatriz

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Muy limpio
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff is great. Our room was unique-it was the old library downstairs and large enough for four people. It has an accessible bathroom with no tub and no cabinets. We had one queen bed and two twins. One twin kept breaking. The staff changed it out. The AC does not get below 77 degrees Fahrenheit, which can be hot in the summer with four people in a room. The restaurant on site is good and convenient.
Menginap 2 malam pada bulan September 2022

4/10 Buruk

Samantha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The property was perfectly situated! So close to the Duomo and just overall great location. Unfortunately our room was much smaller than anticipated and extremely hot. We couldn’t get comfortable because the air conditioning wouldn’t go below a certain temperature and continually kicked on and off throughout the night making it hard to sleep
Menginap 1 malam pada bulan September 2022

8/10 Bagus

Pirkko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loistava sijainti. Odotin että olisi ollut shampoota. Benin aamiainen oli hyvä.
Menginap 1 malam pada bulan Agustus 2022