Pemandangan dari kamar

Ulasan untuk Seminole Hard Rock Hotel and Casino

4.5 out of 5
Seminole Hard Rock Hotel and Casino
1 Seminole Way, Hollywood, FL

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 810 dari 1439 ulasan" "
Penilaian 8 - Bagus. 232 dari 1439 ulasan" "
Penilaian 6 - Cukup Baik. 151 dari 1439 ulasan" "
Penilaian 4 - Buruk. 104 dari 1439 ulasan" "
Penilaian 2 - Sangat Buruk. 142 dari 1439 ulasan" "

8,8/10

Kebersihan

8,2/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Melinda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have never been disappointed.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Services Team pada tanggal 9 Mei 2024
Hello Melinda!Thank you for sharing the positive feedback from your recent experience! We're thrilled to hear that Seminole Hard Rock Hollywood never disappoints! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

4/10 Buruk

ray

Tidak Disukai: Staf & layanan
Nothing
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 3 Mei 2024
Hello Ray,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Sangat Bagus

Michael, Melbourne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 30 Apr 2024
Hello Michael,Thank you for the review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Jorge, Miami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelentes restaurantes. En el restaurante italiano Cipresso maravillosa atención de todos. Celebramos el cumpleaños de mi mama y fue maravilloso. El señor Juan mesero y el chef en fin todos maravillosos Muchas felicidades a todo el equipo por su excelente servicio
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 2 Mei 2024
Hello Jorge!Thank you for the thoughtful review and positive feedback! We're happy to hear that you enjoyed your time with us, and thank you for choosing Seminole Hard Rock Hollywood as your celebration destination! Our goal is always to provide amplified service and it sounds like we hit our mark! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Weylon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 26 Apr 2024
Hello Weylon!Thank you for the great review! At Seminole Hard Rock Hollywood we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

4/10 Buruk

Alissa

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Food & drink was so ridiculously overpriced. Food was not good at all. Pizza came out raw poolside. 18 percent gratuity on a lemonade! Kuro Japanese restaurant, overpriced isn’t the word. Appetizer wasn’t enough for infant. Paid all that money & left starving. Never again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 26 Apr 2024
Hello Alissa,We thank you for submitting a review and value your feedback. We are sorry to hear that you were disappointed with the quality of your meals during your recent visit. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 25 Apr 2024
Hello Lisa!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

8/10 Bagus

Tim, Maineville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 25 Apr 2024
Hello Tim!Thank you for taking the time to submit a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Reynel

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
It was amazing experience! Definitely will be back.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 23 Apr 2024
Hello Reynel!Your positive feedback is greatly appreciated! We're happy to hear that you had an amazing experience at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Michael

Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 13 Mei 2024
Hello Michael!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Darryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The rooms were very spacious and quiet
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 23 Apr 2024
Hello Darryl!Thank you for the positive feedback! We're thrilled to hear that you had such a relaxing stay with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Patrick

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 23 Apr 2024
Hello Patrick!We appreciate you taking the time to submit a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

8/10 Bagus

Deveda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is huge and the rooms are a really good size! I would’ve gave 5 stars, but the shower room smelled like mildew.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 16 Apr 2024
Hello Deveda,Thank you for the constructive feedback. We're happy to hear that you had an overall enjoyable stay however, you did express your concerns regarding the condition of your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Sangat Bagus

Alla, Brooklyn

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 6 Mei 2024
Hello Alla!We appreciate you taking the time to submit a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Marco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy bueno
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 16 Apr 2024
Hello Marco!Thank you for the positive feedback! We're happy to hear that you had a good time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Deanna

Disukai: Kondisi & fasilitas properti
Great pool areas. Very relaxing with excellent restaurants.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 16 Apr 2024
Hello Deanna!Thank you for the positive feedback and kind compliments! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

8/10 Bagus

Alexandre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 16 Apr 2024
Hello Alexandre!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

4/10 Buruk

Yelena

Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 16 Apr 2024
Hello Yelena,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

8/10 Bagus

janet

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is very nice, we were disappointed that we had to pay a resort fee for the two days we were there and there were too many kids at the pool. Since it was a casino, we weren't expecting so many children.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 8 Apr 2024
Hello Janet,Thank you for your feedback and for sharing your suggestions. We appreciate your input and will take it into consideration as we strive to improve our services. We value your loyalty and look forward to serving you better in the future.

8/10 Bagus

Kristin Leeanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family and i had a great time at the hard rock pool all day every day!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 8 Apr 2024
Hello Kristin Leeanne!Thank you for submitting a review! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Katia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is clean, comfortable, all the employees are nice. The room is wonderful.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Services Team pada tanggal 8 Apr 2024
Hello Katia!Your positive feedback is greatly appreciated! We're thrilled to hear that you had such a wonderful stay with us at Seminole Hard Rock Hollywood! We take pride in offering a clean environment with Team Members who provide amplified service for our guests! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Donnovon

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 25 Apr 2024
Hello Donnovon!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

gustavo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
excelente lugar
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 2 Apr 2024
Hello Gustavo!Your positive feedback is greatly appreciated! We're happy to hear that you feel Seminole Hard Rock Hollywood is an excellent place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

2/10 Sangat Buruk

Kelwyn

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No me quedé me tuve que ir se le informó a la manager y iban a cancelar el cobro esperemos cumplan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 2 Apr 2024
Hello Kelwyn,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

8/10 Bagus

Brian

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved how helpful and nice all the staff was to us.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 1 Apr 2024
Hello Brian!Thank you for the positive feedback! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to provide amplified service and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Stanley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The casino is very big
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 1 Apr 2024
Hello Stanley!Thank you for your feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Gustavo

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 16 Apr 2024
Hello Gustavo!We appreciate you taking the time to submit a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

2/10 Sangat Buruk

Peter

Tidak Disukai: Staf & layanan
I valet my car and the valet employees play whit the system racing mode of my Ferrari.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 26 Mar 2024
Hello Peter,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

6/10 Cukup Baik

Cynthia

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Very smoky in the casino. Rooms were ok.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Services Team pada tanggal 22 Mar 2024
Hello Cynthia,We thank you for submitting a review and value your feedback. At Seminole Hard Rock Hollywood it is our goal to provide all of our guests with an exceptional gaming and entertainment experience. Although smoking is permitted at our facility, we understand that it should never interfere with the comfort of our guests.If you prefer a smoke-free experience, please visit our new 7,500 square foot fully enclosed smoke-free gaming area. Inside guests will find an impressive selection of more than 200 slots accepting a wide range of monetary denominations, from pennies to 5 slots. The new gaming room is conveniently located near the Winners Way Garage entrance.Also, smoking is prohibited in the restrooms, restaurants, retail promenade, convention area and our public walkways.We want everyone to have a memorable experience and the Seminole Hard Rock Hotel & Casino in Hollywood and look forward to welcoming you back.

8/10 Bagus

james

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dining at the Councel Oak was fabulous.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 22 Mar 2024
Hello James!Thank you for the five star rating! We're delighted to hear that you enjoyed your dining experience at Council Oak Steaks & Seafood! Our goal is always to provide amplified service and it sounds like we hit our mark! If you haven't already, be sure to try our Chocolate Soufflé it's a favorite with many of our guests! We look forward to welcoming you back again soon!

2/10 Sangat Buruk

Joanne

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The doors to our room are paper thin, we can hear the housekeeping cart, people talking, opening and closing doors… the towels are rough, like the toilet paper… we asked for 2 extra towels… was given an attitude from housekeeping and she tossed us one… peeling and chipped paint( our “upgraded” room have a lovely view of the parking garage; music is blaring everywhere it’s hard to have a conversation; the casino smells of cigars and cigarettes…
Tanggapan dari Guest Services Team pada tanggal 22 Mar 2024
Hello Joanne,Thank you for taking the time to submit a review. We want to take this opportunity to express our sincerest apologies for the disappointment you encountered during your trip. More specifically, we were concerned to read of your disappointment with your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. At Seminole Hard Rock Hollywood it is our goal to provide all of our guests with an exceptional gaming and entertainment experience. Although smoking is permitted at our facility, we understand that it should never interfere with the comfort of our guests.If you prefer a smoke-free experience, please visit our new 7,500 square foot fully enclosed smoke-free gaming area. Inside guests will find an impressive selection of more than 200 slots accepting a wide range of monetary denominations, from pennies to 5 slots. The new gaming room is conveniently located near the Winners Way Garage entrance.Also, smoking is prohibited in the restrooms, restaurants, retail promenade, convention area and our public walkways.We want everyone to have a memorable experience and the Seminole Hard Rock Hotel & Casino in Hollywood and look forward to welcoming you back.

10/10 Sangat Bagus

Frank

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 22 Mar 2024
Hello Frank!Thank you for taking the time to submit a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

8/10 Bagus

Dane

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 19 Mar 2024
Hello Dane!Thank you for sharing the positive feedback from your recent experience! We're happy to hear that you feel Seminole Hard Rock Hollywood is a great place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice. As expected
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 19 Mar 2024
Hello James!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

6/10 Cukup Baik

Christen

Disukai: Kebersihan, kondisi & fasilitas properti
For such a high cost to stay the amenities and the staff were not very helpful. We got 2 towels in the room for 4 people and had to wait 2 hours to get another. They couldnt bring up an cake or strawberries for a bday. They lost our luggage for an hour....they didnt know which valet after going to the front desk 3x to look for it. There is a tuentable you cab get for the room but i had to carry it to my room myself.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 19 Mar 2024
Hello Christen,We strive to provide amplified service during every interaction, and it certainly is disappointing to read that you were not happy with the quality of service that you received during your stay. Your description of your experience is well below the high standards that we set for ourselves. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel. Excellent service.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 12 Mar 2024
Hello Michael!Your positive feedback is greatly appreciated! We're delighted to hear that you had a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

james

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 26 Mar 2024
Hello James!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Calvin

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services Team pada tanggal 26 Mar 2024
Hello Calvin,Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

6/10 Cukup Baik

Jacquelyn, North Hollywood

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Guest Services Team pada tanggal 7 Mar 2024
Hello Jacquelyn,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

4/10 Buruk

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The resort dining options were limited to a food court or high end dining, the Hard Rock Cafe was closed for two days and the Rise cafe was only open for breakfast, had to leave the resort to eat! The room was subpar, had a broken curtain that you couldn’t shut and the shower was a tub that water pooled on the floor, for this price should be a walk-in shower. Overpriced for average amenities !
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 4 Mar 2024
Hello Richard,We appreciate the rating, even if it means we could have done better. We’d love to know more about what we did and didn’t do well so that we can better serve you in the future. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Sangat Bagus

Eldean

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The guitar hotel
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 4 Mar 2024
Hello Eldean!Thank you for taking the time to submit a review! We're delighted to hear that you enjoyed your stay at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Ann Marie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After reading some of the reviews, I was concerned about staying at the Hard Rock. However, we had a great experience. Our room was very nice, spacious and clean and no smoke smell. The staff was very friendly. The pool was nice. There are multiple dining options to meet every budget. The later you are in the casino, the smokier it will get which is to be expected at a casino. We saw a great show and appreciated not having to deal with parking and driving home after. We are not gamblers so we would never stay here unless we were there for a show. But we would definitely stay there again and again for a concert. We loved it!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 28 Feb 2024
Hello Ann Marie!Thank you for the thoughtful review and positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Ricardo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pool was great
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 26 Feb 2024
Hello Ricardo!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Lynn Anne, old orchard beach

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Services Team pada tanggal 26 Feb 2024
Hello Lynn Anne!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Tanggapan dari Guest Services Team pada tanggal 23 Feb 2024
Hello Linda!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

8/10 Bagus

Lola

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Nos gustó la experiencia del hotel y las opciones de cena. Por mejorar, la cama izquierda mirándola de frente y en su lado izquierdo estaba inclinado el colchón hacia abajo, lo que hizo incómodo dormir de ese lado. Habían solo 3 toallas en la habitación y tuvimos que solicitar una para completarlas. Eramos 4 personas.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 21 Feb 2024
Hello Lola,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Sangat Bagus

Nuria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 21 Feb 2024
Hello Nuria!Your positive feedback is greatly appreciated! We're happy to hear that you had an excellent experience at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

2/10 Sangat Buruk

Fereidoun

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Very long to check in and not convient
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 21 Feb 2024
Hello Fereidoun,We appreciate your observations and concerns. We'll review your comments with our team to address the issues you mentioned. We apologize for any inconvenience caused and hope you'll give us another chance to provide a better experience in the future.

10/10 Sangat Bagus

Darryl, Springfield

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The entire stay was a pleasure. Not quite an all inclusive, as everything is a-la-carte, but after check-in all we wanted was within...until we departed.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 21 Feb 2024
Hello Darryl!Thank you for your feedback! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 Sangat Bagus

Rita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel rooms and amenities
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 21 Feb 2024
Hello Rita!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!