Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 121 dari 536 ulasan" "
Menginap di Heliconia Hotel menyenangkan dan nyaman. Pelayanannya juga bagus. Terutama di front office. Mengerti akan kebutuhan customer. Semua karyawannnya juga ramah sekali. Satu hal yang belum memadai adalah chanel program tv yang kurang. By the way kami senang dan puas menginap di Heliconia Hotel. Terima kasih kepada front office personil (lady). Kami dilayani dengan baik dan cekatan saat tiba di hotel pada tgl 04-08-2017 sekitar jam 12.00 am. Demikian juga saat kami check out pada tgl 05-08-2017 jam 05.30 am, kami sangat terbantu oleh front office personil (pria suku tamil) yang segera memanggil taxi untuk mengantar kami ke Komtar naik bus menuju Ipoh. Padahal saat itu hujan dan waktu sudah hampir habis. Sekali terima kasih kepada semua pihak di Heliconia Hotel yang telah membantu holiday kami berjalan dengan lancar dan menyenangkan. Semoga Heliconia Hotel bertambah maju. Saya pasti merekomendasi kepada semua keluarga dan kerabat untuk menginap di Heliconia Hotel.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
hotel yang bersih
hotel yang bersih namun sempit, dekat dengan tempat makan, hanya sangat bising dimalam hari
sientia devi
6/10 Cukup Baik
sientia devi, jakarta
15 Sep 2015
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
hotel yang bersih
hotel yang cukup dekat dengan tempat makan, hanya kamarnya sempit
sientia devi
6/10 Cukup Baik
sientia devi, Jakarta
15 Sep 2015
Disukai: Kebersihan
lumayan kebersihan yang bagus tapi kamar sempit
proses check in cepat tempat sekitar ramai, sayang ukuran kamar terlampau kecil dan reception ada dilantai atas yg harus naik lift dulu
sientia devi
6/10 Cukup Baik
Runy, RL
25 Apr 2015
good location
Lokasi cukup strategis tidak jauh dari perangin mall, 1st avenue , komtar bus stasiun dan dekat dengan tempat makan depan sunway hotel.
Runy
6/10 Cukup Baik
Traveler terverifikasi
27 Sep 2014
Cukup bagus
Lokasi hotel cukup strategis, tdk susah untuk cari makan terutama malam hari. Kamar cukup bersih walaupun agak kecil. Kaca pembatas showernya tdk efek sama sekali karena tdk menutupi semua area shower sehingga jika mandi, airnya akan mengenai area kloset dan wastafel. So far oke untuk harga yg ditawarkan.
Traveler terverifikasi
8/10 Bagus
Traveler terverifikasi
3 Sep 2014
Disukai: Staf & layanan, kondisi & fasilitas properti
Great location
First of all, this hotel location is good, near to komtar bus station, food stalls. I had a good sleep, but unforunately the pillow is too soft and not very nice to rest our head on. Overall i think this hotel is great but still got a room for improvement.
Brand New Hotel. All Fresh. Hampir semua yg kita harapkan untuk sebuah hotel "budget" tapi "berkelas" bisa kita dapatkan bila menginap di Hotel Heliconia Penang George Town ini. Mulai dari lokasi yg dekat dengan pusat terminal bus “Komtar”, pusat jajanan kaki lima “New Lane” s/d Cafe dan pusat perbelanjaan biasa s/d Mall ada di sini. Suasana : Cukup tenang (karena tidak pinggir di jalan raya). Front Office : cukup ramah. Security Person : cukup ramah & sangat informatif. Breakfast : tidak tersedia. Waktu menginap : 29-31 Juli 2014.
Antony
6/10 Cukup Baik
wenda, medan
12 Mar 2014
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi berada di George Town (area terbaik utk menginap), tidak sulit mencari Taxi dan tempat makan. Kamarnya bersih dan simple. Cocok jika Anda ingin hemat budget di tempat yg nyaman. Kelemahannya toilet agak sempit tapi yang penting bersih.
fun_nianita
6/10 Cukup Baik
Bernard
27 Apr 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
The room was clean. The only thing that I wasn't happy about is the bed. It was too hard and the pillow was extremely soft. I was unable to sleep. But other than that, it was a good stay.
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room
Overall is ok. But room not as clean
Wei Siang
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Guest Service pada tanggal 2 Jan 2021
Dear Mr. Wei Siang, greetings from HelicoNia Hotel.
Firstly, we would like to send our appreciation to sir on choosing HelicoNia Hotel & the generous rating that sir had gave to us.
We will look into the reviews that sir provide us seriously.
We wish you Happy New Year 2021 & all the best.
Stay safe, stay healthy
Thank you
8/10 Bagus
Mnda, KL
Bepergian dalam rombongan
5 Agu 2020
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Basic and clean. Value for money especially during peak period.
Mnda
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Manager on Duty pada tanggal 28 Agu 2020
Hi Mnda, thank you very much for the generous rating.
Please do share us with your buddies & other families member. Best wishes to u till we meet again.
Fm; Manager on Duty.
Tanggapan dari Manager on Duty pada tanggal 9 Jul 2020
Hi, thank you very much for the full 10.
Thousand grateful.......
8/10 Bagus
Traveler terverifikasi
9 Jun 2019
Disukai: Kebersihan, staf & layanan, fasilitas
Everything was just good enough except if the room is soundproof.. no sound come out should be 100% fine
Traveler terverifikasi
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Kevin pada tanggal 21 Jun 2019
Dear valued guest ,
Thank you for your kind review. We are pleased that you were able to enjoy your experience at HelicoNia Hotel Penang and hope to welcome you back very soon.
Kind regards,
HelicoNia Hotel Penang management
Dear Guest ,
Thank you for your kind review. We are pleased that you were able to enjoy your experience at Heliconia Hotel Penang and hope to welcome you back very soon.
Kind Regards
HelicoNia Hotel Penang Management
hotel it's ok for sleep room quiet small but bed still comfortable . aircon was cool you don't need to worry (sometimes it's too cool i think lol) this is not first time for me here . wifi was changed last time too slow now wifi is faster than before . around hotel got a lot thing for you to eat .
Bigbaa
Menginap 3 malam pada bulan Juli 2018
8/10 Bagus
Kirstin, Los Angeles
11 Jul 2018
Disukai: Kebersihan
Good, basic, budget hotel. Noisy so if you are sensitive do not recommend. Shower/restroom small but ok.
Kirstin
Menginap 3 malam pada bulan Juli 2018
6/10 Cukup Baik
Harry, San Francisco, CA
28 Jun 2018
Disukai: Kebersihan, staf & layanan
Budget lodging with minimal amenities.
Good reception staff, close to Georgetown sites by walking and close to transit hub. However, no cable tv, no face towels, or face soap; room cleaned only if card placed on door handle to request it. Small room, size of a cruise ship cabin. It was annoying that staff would knock on door in the mid afternoon to ask if there is any garbage needing to be disposed.
The hotel is great value. Room was well equipped, clean and in good condition. We booked a room with a window which was worth the extra money. Hotel location is fairly good, a bit of a walk to the historic centre of town, but there is a good bus service and malls / restaurants nearby.
Paul
Tanggapan dari Heliconia Hotel pada tanggal 14 Mei 2018
Thank you for staying with Heliconia Hotel. We appreciate your feedback. Thank you once again.
8/10 Bagus
Traveler terverifikasi
4 Mei 2018
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice Budget Hotel
Overall good but the room was definitely only for 2 people. Compact & proper budget room. Not complaining but just stating the facts. :)
Traveler terverifikasi
Menginap 2 malam pada bulan April 2018
Tanggapan dari Heliconia Hotel pada tanggal 4 Mei 2018
Thank you for staying with Heliconia Hotel. We appreciate your feedback.
I only stayed for a night but for the price and location, the stay was pretty good.. everything was clean and pretty quiet at night.
Traveler terverifikasi
Tanggapan dari Heliconia Hotel pada tanggal 4 Apr 2018
Thank you for staying with Heliconia Hotel. We appreciate your feedback.
6/10 Cukup Baik
KC
2 Apr 2018
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Central but amenities lacking.
A reasonably new hotel. Room is compact but fine. It's clean. Bed is firm. Location near to food and shops and within walking distance to a number of tourist destinations. I booked the room for 2 persons but only one toothbrush given. I asked Housekeeping and they say only one is given and if needed extra to request from Reception. Also noted no soap provided. Again asked Housekeeping they do not seem to know what I am talking about. Asked reception, they confirmed no soap provided so you need to bring your own soap or wash with either shampoo or body wash.
KC
Tanggapan dari Heliconia Hotel pada tanggal 2 Apr 2018
Thank you for staying with Heliconia Hotel. We appreciate your feedback.
Thank you.
8/10 Bagus
TK, KL
19 Mar 2018
Disukai: Kebersihan, kenyamanan kamar
Business trip
It was my short stay, it location smack right on George Town with all the hawkers stall around. Worth the money, room is clean overall is very good.
TK
Menginap 1 malam pada bulan Maret 2018
Tanggapan dari Heliconia Hotel pada tanggal 19 Mar 2018
Thank you for staying with Heliconia Hotel. We appreciate your feedback.
8/10 Bagus
Adventurer, singapore
16 Mar 2018
Disukai: Kebersihan, kondisi & fasilitas properti
Hotel with good location
Clean budget hotel. Very convenient. Plenty of street food and eateries along the main road. Walking distance to bus terminal KOMTAR where there are buses to airport and all other areas in Penang.
Adventurer
Menginap 3 malam pada bulan Maret 2018
Tanggapan dari Heliconia Hotel pada tanggal 16 Mar 2018
Thank you for staying with Heliconia Hotel. We appreciate your feedback.
6/10 Cukup Baik
Traveler terverifikasi
12 Mar 2018
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar