Dear Guest,Thank you for taking the time to provide your feedback. We are glad that you enjoyed your overall experience at Hompton and loved our warm hospitality. However, we regret that our associates were not able to fulfill your requests. Your comments allow us the opportunity to do better. We are looking into this matter and hope to resolve it with our team.Please do not allow this isolated incident stop you from giving us another chance as we truly look forward to another opportunity of serving you once again.Best Regards,The Management

Dear Mr. Jhon,We are so appreciative of your full score ratings. Thanks for sharing your rating with us and we hope you had a great time at Hompton.

Dear Mei,Thank you for sharing your positive feedback! We're glad to hear that you enjoyed our hotel's location, with the convenience of a night market nearby. It's great to know that you found our infinity pool very nice and enjoyed its proximity to the beach. We hope you had a memorable stay with us and look forward to welcoming you back for another enjoyable experience in the future.Best Regards,Hompton Management Team

Dear hannah,Thank you for the ratings. We are glad to know that you had a fair experience during your stay. We hope to welcome you back soon!Best regards,Hompton Management Team.

Dear Travis Chi-Leung,Thank you for the glowing 5-star review! We are thrilled to know that you had a fantastic experience during your stay. Your feedback means the world to us. We hope to welcome you back soon!Best regards,Hompton Management Team.

Dear MITSUHIRO,Thank you for your positive feedback on the view. We're delighted you enjoyed it and hope to welcome you back soon.Best Regards,Hompton Management Team

Dear Guest,Thank you for your feedback. We're pleased to hear that everything met your expectations. Should you have any further comments or concerns, please don't hesitate to reach out. We look forward to welcoming you again soon.Best Regards,Hompton Management Team

Thank you for such a glowing review! We're thrilled to hear that your stay was enjoyable, especially with the spacious suite and ocean view. Our team takes great pride in delivering exceptional service, and we're delighted it made a lasting impression. We appreciate your recommendation and hope to welcome you and your family back soon!

Dear Weh-Li,Greetings from Hompton!We're thrilled to hear that you had a happy family trip and enjoyed the spacious room with a pleasant sea view! Your satisfaction is our priority, and we're glad we could contribute to your positive experience. Thank you for choosing our hotel for your family getaway, and we hope to welcome you back for more wonderful memories in the future!Best regards,Hompton Management Team

Dear Ngoc Que,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the ocean view from your room, the spaciousness, and the amenities provided. It's great to know that you found our staff friendly and appreciated the quick check-in and check-out process. We're also pleased that you enjoyed the convenience of the nearby food hawkers and had an overall pleasant stay. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.

Dear valued guest,Thank you for the perfect 10 out of 10 rating! We're delighted that your experience met your expectations. If there are any specific aspects you particularly enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.We appreciate your support, and we look forward to hosting you again in the future.

Dear Jesper,Thank you for your ratings and for choosing to stay with us. We appreciate your rating and hope to have the opportunity to exceed your expectations on your next visit.Best Regards,Hompton Management Team

Dear Steen,We appreciate your feedback and are sorry to hear that your experience fell short of expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Hompton Management Team

Dear Eugene,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed your room and that the staff promptly addressed the issue with the AC. We apologize if the view did not meet your expectations, but we're glad to know that the overall scenery was appreciated.We look forward to the opportunity to welcome you back for another pleasant stay in the future.Best regards,Hompton Management Team

Dear Ian,Thank you for taking the time to rate your experience with a perfect 10 out of 10! We truly appreciate your positive feedback, and we're delighted that your stay met or exceeded your expectations.If there's anything specific you'd like to share about what made your stay exceptional, or if there are any suggestions you have for us to maintain this level of service, please don't hesitate to reach out. Your feedback is invaluable, and we look forward to the pleasure of hosting you again in the future.Best regards,Hompton Management Team

Dear Thavidu Rajah,Thank you for taking the time to rate your experience with us. We appreciate your feedback and the 4 out of 5 rating. We hope you had an enjoyable stay, and your insights are important to us.If there are any specific areas where we can improve or if there's anything you'd like to share about your experience, please feel free to reach out. Your feedback helps us enhance our services to better meet the expectations of our valued guests.We look forward to the opportunity of hosting you again, and we appreciate your trust in us.Best regards,Hompton Management Team

Dear Valued Guest,We extend our deepest condolences for the tragic incident involving your daughter, and our hearts go out to you during this incredibly difficult time.We sincerely apologize if there was any misunderstanding regarding the refund process. Please be assured that we value our guests and their unique circumstances. As the booking was facilitated through Expedia, the refund process falls outside our direct control. In such instances, guests are typically advised to refer back to their respective booking platforms. We want to assure you that if it were a direct booking, we would have taken immediate steps to address and resolve the situation to ensure your satisfaction. Once again, our sympathies are with you, and we appreciate your understanding.Take care.Best Regards,Hompton Management Team

Dear Guest,Thank you for choosing Hompton by the Beach to celebrate your birthday in Penang! We're thrilled to hear that your experience lived up to the recommendation from your friend and that you enjoyed the prime location and dining options.We're delighted the birthday cake surprise added an extra touch of joy to your stay, and it warms our hearts to know you found the room clean with a fabulous view of the beach. Your kind words about our friendly staff, especially the housekeeping team, are truly appreciated.We've noted your feedback about the in-room dining hours, and we'll certainly consider adjusting them to better accommodate our guests' schedules.It was a pleasure having you, and we look forward to welcoming you, your friends, and family back to Hompton by the Beach for more memorable experiences.Best Regards,Hompton Management Team

Dear Tor Erling,Thank you for taking the time to rate your experience, and we appreciate your positive score of 8 out of 10. We're delighted that you had a satisfactory stay with us.We look forward to the opportunity of hosting you again and providing you with an even more exceptional experience in the future. Your satisfaction is our priority, and we appreciate your trust in us.

Dear Amirhossein,Thank you for taking the time to rate your experience with us. We appreciate your feedback, and while it's encouraging to see a positive rating, we always strive for excellence. Your satisfaction is our top priority, and your insights are invaluable, as they help us to continually enhance our services.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing us, and we look forward to exceeding your expectations on your next visit.Best regards,Hompton Management Team

Dear Liliya,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the beautiful views, great breakfast, clean rooms, and the helpful, friendly staff. Your positive comments mean a lot to us, and we look forward to the pleasure of hosting you again for another fantastic stay.Best regards,Hompton Management Team

Dear Dinh,Thank you for your feedback. We're glad you enjoyed the perfect location with an ocean view. We appreciate your insights about the facilities and overcrowding. Your comments are valuable, and we will consider them as we work towards improvements.We hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Hompton Management Team

Dear Marko,Thank you for bringing this to our attention, and we apologize for any inconvenience caused by the wait times for the lifts. Your feedback is valuable, and we will address this matter to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.

Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you found the hotel to be very new and clean, with impressive sea views from the rooms and restaurants. We appreciate your feedback regarding transportation inconvenience and the swimming pool conditions. Your insights are valuable, and we'll take them into consideration as we continue to improve our offerings.We hope to have the opportunity to welcome you back for another stay in the future.

Dear Khoo,Thank you for taking the time to rate your experience with a perfect 10 out of 10! We're thrilled to hear that you had an exceptional stay. Your feedback means the world to us, and we look forward to welcoming you back for another outstanding visit.Best regards,Hompton Management Team

Dear Alaa,Thank you so much for your glowing ratings! We're thrilled to hear that you enjoyed your stay. We hope to welcome you back again soon!Best regards,Hompton Management Team

Dear Bryan,We're thrilled to hear you had such a positive experience! We strive to create a perfect getaway for our guests, and we hope to welcome you back soon for more moments of relaxation and enjoyment.Regards,Hompton Management Team

Dear Yuen Hung,We're delighted to hear that you had a wonderful experience and received a nice birthday treat during your stay! It's great o know that the tranquil beachfront view and the cleanliness of the hotel added to your positive experience. We appreciate your input and hope to welcome you back for another pleasant stay in the future.

Dear Guest,Thank you for sharing your experience. It's great to hear that the hotel is comfortable, clean, and conveniently located near the town, with accessibility to bus routes and eateries. Prompt service and the resolution of issues with a smile are positive aspects. However, your concerns about the pool's cleanliness and noise, as well as the visible open drainage pipes near the beach, are duly noted, we will consider for our future improvements. Nevertheless, we truly hope to welcome you back in the near future.

Dear YU JING,Thank you for your wonderful ratings, we hope to have you back with us for another amazing stay!

Dear Rosmadi,Thank you for your ratings, we hope to have you back with us for another memorable stay!

Dear Danny,Thank you for your wonderful ratings, we hope to have you back with us for another amazing stay!

We're delighted to hear that you enjoyed the location and the dining options around the hotel. Your feedback is important to us, and we appreciate your positive comments. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to share. We hope to welcome you back for another pleasant stay in the future!

Dear Chin,Greetings from Hompton!Thank you for sharing your ratings with us. We value your support and hope to see you again soon for another memorable stay!Warmest RegardsHompton Management Team

Dear Wallace,Greetings from Hompton!Thank you for your fantastic 5-star review! We're delighted to know you had an amazing experience. Looking forward to welcoming you back soon!Best regards,Hompton Management Team

Dear Sun Wai,Thank you so much for your glowing full scores! We're thrilled to know that you enjoyed your stay. We hope to welcome you back again soon!

Dear Bee Theng,Greetings from Hompton!Thank you for your perfect 10 out of 10 rating! We're delighted that you had such a wonderful experience with us. We look forward to serving you again in the future!

Dear Chee Wai,Greetings from Hompton!We're sorry to see your 2 out of 10 rating and would appreciate any feedback you can provide to help us improve your experience in the future. Thank you.Best regards,Hompton Management Team

Dear Mun Yee,Greetings from Hompton!Thank you for your feedback. We're glad to hear that you found our hotel suitable for travelers who want to stay by the beach while being close to town. It's great that you appreciated the cleanliness, coziness, and spaciousness of our hotel rooms. We're sorry to hear about the issue you faced with the pillows and the discomfort it caused during your stay. Your feedback is valuable, and we'll certainly consider ways to improve the pillow options for a more comfortable experience. If you have any more comments or if there's anything else you'd like to share, please feel free to let us know. We appreciate your understanding and hope to have the chance to welcome you back for a better stay in the future.

Dear Stanley Ng,Greetings from Hompton!Thank you for your feedback! We're glad to see your score of 8 out of 10. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out. We're always here to listen and improve. We hope you're having a pleasant stay overall!

Dear chen Chen,Greetings from Hompton!We're thrilled to hear that you're enjoying your full sea view room with an amazing view! There's something truly special about waking up to a beautiful seascape. If there's anything else you'd like to share about your experience or if there's anything we can assist you with, please feel free to let us know. We hope you continue to have a fantastic stay with us in the future!

Dear Ranjeet Singh,Greetings from Hompton!Thank you so much for your kind words! We're thrilled to hear that you found our staff services are excellent. It's our goal to provide top-notch service to all our guests. Looking forward to welcoming you back on your next visit!

Dear Lin Gwo Vincent,Greetings from Hompton!Thank you for sharing your feedback with us. We appreciate your input and are glad you enjoyed our seaside location. We apologize if your experience didn't meet your expectations, and we'll take your comments into consideration to improve our services.

Dear LOW JING,We're delighted you enjoyed our prime location for a relaxing getaway, complete with stunning beachside sunrise views. Thank you for sharing your positive experience with us!

Dear Daniel Kong,Greetings from Hompton!Thank you for your rating. We appreciate your feedback and hope you had a pleasant experience with us. If you have any specific comments or suggestions, please feel free to share them with us so we can continue to improve our services. We look forward to welcoming you back in the future. Have a great day!

Dear Amel,Thank you for taking the time to share your feedback about your recent experience at our hotel. We genuinely appreciate all comments from our guests, as they help us understand areas where we can improve and enhance our services.We are truly sorry to hear that your stay with us did not meet your expectations. It is disheartening to learn that we fell short of providing you with the exceptional experience we strive to offer to each of our guests.We encourage you to reach out to our guest relations team directly, as we would like to learn more about your specific experience and work towards making amends. We value your feedback and believe it will help us identify areas that need improvement, allowing us to deliver a better experience for future guests.Once again, we appreciate your candid feedback and hope to have the chance to restore your faith in our hotel. If you have any further concerns or questions, please do not hesitate to contact us directly.

Dear Ichiro,Greetings from Hompton!Thank you for your feedback. We apologise for the inconvenience you experienced during your early morning checkout. We'll take your comments into consideration and work to improve our guest services. We appreciate your understanding and hope to welcome you back for a smoother experience in the future.

Dear Sverre,Greetings from Hompton!Thank you for your kind review! We're delighted to hear that you had a wonderful 9-night stay in our deluxe room. It's great to know that our reception team was helpful and polite, making you feel welcome during your outings. We appreciate your shout-out to our friendly cleaning staff, who made your stay extra special with thoughtful notes and candy/water refills. Your compliments on the room view and amenities are much appreciated. We're glad you enjoyed the pool area, even though tanning spots were limited in the afternoon. We hope you had a fantastic time exploring the local places, and we'd love to welcome you back whenever you decide to visit us again. Safe travels and best regards!

Dear Subas Karna,Greetings from Hompton!We apologise for any inconvenience caused during your check-in, but we're delighted the manager could turn things around for you. It's wonderful to hear that you enjoyed the fantastic location, beautiful sea view, and had a cosy and memorable stay. Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back soon!

Dear Voon Hui,Greetings from Hompton!Thank you for your amazing ratings! We're thrilled to know that you had a wonderful experience at our hotel. We strive to provide exceptional service and create memorable stays for all our guests. We hope to welcome you back in the near future.Warmest regards,Hompton Management Team