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Ulasan untuk Loop On Leith Hotel Penang

3 out of 5
Loop On Leith Hotel Penang
29 Leith Street, George Town, Penang

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 19 dari 53 ulasan" "
Penilaian 8 - Bagus. 21 dari 53 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 53 ulasan" "
Penilaian 4 - Buruk. 5 dari 53 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 53 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Susie Mulyati

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari The team at Loop On Leith pada tanggal 4 Mar 2020
Dear Susie Mulyati, We are glad to read we were an important part of your Penang experience! We look forward to having you stay with us on your next visit to Penang! Best regards,

10/10 Sangat Bagus

Super

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close by everything within five minutes walking distance
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Nuzhat Tasnim

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was overall a good experience, but I would have liked it better if they could have shared plates for the room.
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

Wai Meng

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The only negative were the bath towels. They smelled like they were smoked and with an odd smell to it.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Raj pada tanggal 3 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop on Leith! We are glad you had a great stay with us and thanks for updates regarding our cleanliness. We’re sorry to hear of your less-than-satisfactory experience with Loop on Leith Hotel, Penang and hope you will accept our sincerest apologies. Being known for our great customer service, we would like to make things right. We shall be more cautious and diligent in our cleaning, even though we acknowledge that the bath towels has some stains. We value our customers' opinions and would like to thank you for bringing this to our attention. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
Comfortable bed, friendly reception. The only cons is the check in time, 3pm was a bit off. They should think about readjusting that rules.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Raj pada tanggal 5 Jan 2024
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We're sorry to hear that you had a long wait time for your room and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

8/10 Bagus

RYAN K K

Menginap 3 malam pada bulan September 2023
Tanggapan dari Raj pada tanggal 20 Okt 2023
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review on Agoda. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

6/10 Cukup Baik

Kenneth

Disukai: Kebersihan, staf & layanan
Excellent location in terms of convenience to shops and food. Hotel staff is extremely polite and friendly. However, sound insulation is not the best both from hallway and next door. All in all, may consider depending on the price again.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Raj pada tanggal 24 Nov 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We understand that the noise from the neighbouring door and the roadway made your stay uncomfortable, and we sincerely apologize. Since our rooms are not very soundproof, we will bring this up with management. We are glad you had a great stay with us and we hope to welcome you back soon!Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan
Never again
Lost my hotel room card and admitted during check out. Was charged RM20 for it, which I didn’t mind since it was my fault I misplaced it. No receipt for that either. Handed the frontdesk staff a RM100 note. She returned me 20 pieces of RM1, and notes amounting to RM80 in total. When I asked what she meant by that, she took the notes back and handed me a RM20 note instead. The contempt in her response was disappointing. And I haven’t even started on the room.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Raj pada tanggal 24 Nov 2023
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

4/10 Buruk

CHUNG CHING

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Raj pada tanggal 24 Nov 2023
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

8/10 Bagus

Milena

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Raj pada tanggal 24 Nov 2023
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

4/10 Buruk

Hiu Tung Joe

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
房間完全沒有清潔
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Raj pada tanggal 24 Nov 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop on Leith! We are glad you had a great stay with us and thanks for updates regarding our cleanliness. We’re sorry to hear of your less-than-satisfactory experience with Loop on Leith Hotel, Penang and hope you will accept our sincerest apologies. Being known for our great customer service, we would like to make things right. We shall be more cautious and diligent in our cleaning, even though we acknowledge that the room has some stains. We value our customers' opinions and would like to thank you for bringing this to our attention. . We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

10/10 Sangat Bagus

Gerald

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Für die Preisklasse war alles super
Menginap 13 malam pada bulan Januari 2023
Tanggapan dari Raj pada tanggal 7 Mar 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay with us and we hope to welcome you back soon!Best Regards,RajFront Desk Admin

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 Bagus

Brian

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Raj pada tanggal 7 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

2/10 Sangat Buruk

Andria

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Thankfully I only book for 1 night as the room was really small and had a bad stain on the bedsheet and the wall had bad moldy water mark when the hotel is claimed as refurbished. The car park is super narrow and small which I have no idea how a car park is being created that way.
Tanggapan dari Raj pada tanggal 7 Jan 2023
Thank you for taking the time to share your feedback on Expedia and for choosing to stay at Loop on Leith, Your Trusted Local Companion, during your visit to Georgetown, Penang. Your feedback is of great assistance in the improvement.Your experience is of great concern to us and we deeply regret that the aspects of our product did not reflect the quality we strive for. We sincerely apologize for all that transpired during the course of your stay especially pertaining to the cleanliness standards and lack of parking. I will be sure to address these shortcomings with the respective team concerned. Please be so kind to contact me personally, via email, should there be any other concerns that you may want to share with me personally, so that we can ensure your future stays with us are memorable.

8/10 Bagus

ADNAN KASHOGI

Bepergian bersama keluarga dan anak
Is ok
Menginap 2 malam pada bulan September 2022
Tanggapan dari Owner Rep pada tanggal 14 Okt 2022
Dear Adnan,Thank you for taking time to share your feedback. We are glad you had a good stay and found the Hotel to be good. We hope to welcome you back again soon. Thank you

6/10 Cukup Baik

Hew Jhee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Sound proofing is bad.. I think when is peak season.. can get all kinda noise from others room.. other then that, location is just too good
Menginap 1 malam pada bulan April 2022
Tanggapan dari Raj pada tanggal 3 Feb 2024
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We understand that the noise from the neighbouring door and the roadway made your stay uncomfortable, and we sincerely apologize. Since our rooms are not very soundproof, we will bring this up with management. We are glad you had a great stay with us and we hope to welcome you back soon!Best Regards,RajFront Desk AdminLoop on Leith Hotel Penang

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good for the price paid.Very good location.
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Good location at the city centre with easy access to many cafes, restaurants and bars.
Menginap 1 malam pada bulan April 2021
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 Sangat Bagus

Faizal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 Sangat Bagus

Farah Syahierra

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

6/10 Cukup Baik

JULIANA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
A lot of improvements can be made. During our stay we got Magenta room and it’s not as spacious as in the picture on the website which is what I’d expected. The lobby was full with pile of towels and bedsheets. Parking lot is quite limited. Unfortunately when we wanted to have bath, the heater did not function well as the water wasn’t hot enough and my husband got fever but the front desk staff was at least willing to send a pail of hot water to us since there was no maintenance staff on duty. Hope they can improve it.
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Raj pada tanggal 3 Feb 2024
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

10/10 Sangat Bagus

NURUL AMIRAH

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I love the concept Decorations all are is perfect
Menginap 2 malam pada bulan September 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 Sangat Bagus

Mark, KL

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was nice and new. Good check-in process. Small but cosy room. The mattress was a little too firm for my liking but overall a good stay.
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Raj pada tanggal 3 Feb 2024
Distinguished Guest, The Loop on Leith Hotel in Penang, Malaysia, is a great place to stay, and we value you staying there and taking the time to write a review. The Penang hotel, The Loop on Leith, takes pride in its pragmatic approach and commitment to individualised care through developing strong ties with guests. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Improvement Required & Limited Parking Space
Clean hotel, but improvement required for the receptionist in the morning session during my checkout time. She don't even checked and refund my deposit until the time I remind her. This shouldn't happen as you should check all the details and info when dealing to your guest. And important point for those who drive there, the parking at the hotel area is very limited. we forced to park overnight at the open carpark opposite hotel which cost us rm30 per night.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 3 Feb 2024
Dear Valued GuestThank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We'd like to welcome you back to Penang's Loop on Leith Hotel. Thank you, and enjoy your day! best wishes Raj Desk Administrator Loop on Leith Hotel Penang

10/10 Sangat Bagus

WOEI YANG

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice hotel
it is comfortable and very clean!
Menginap 4 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 Sangat Bagus

Miew chee

Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 Sangat Bagus

VInogran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

8/10 Bagus

HY, KL

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Design of the hotel looks very trendy, strategic location, there's convenient store and restaurant within walking distance. Free parking available too!
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

6/10 Cukup Baik

Jayakumar

Disukai: Kebersihan
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

10/10 Sangat Bagus

Faizal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Raj pada tanggal 19 Jan 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us during your stay at Loop On Leith! We are glad you had a great stay and we hope to welcome you back soon!

6/10 Cukup Baik

Eddy, Ipoh

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location of the property is good, within walking distance to many eateries and attraction. Traffic isn't heavy at this hotel.
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Janet Tan pada tanggal 25 Mar 2020
Dear Eddie Thanks for staying at LOOP on Leith. We look forward to your return in the near future.

10/10 Sangat Bagus

Zowie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
Great service and very friendly.. just that the walls were a little thin...
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari The team at Loop On Leith pada tanggal 4 Mar 2020
Dear Zowie, Thank you for your kind comments and we are all glad to read you had an amazing stay with us! Thank you for choosing Loop on Leith and we look forward to having you stay with us on your next visit to Penang! Best regards,

8/10 Bagus

Emad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for short stays. A day or two tops
Good value for the money. Food offered during breakfast is extremely limited to Malaysian food! No cheese at all for example!
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari The team at Loop On Leith pada tanggal 4 Mar 2020
Dear Emad, We are glad to read we were an important part of your Penang experience! We look forward to having you stay with us on your next visit to Penang! Best regards,

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Not sound-proof, clothes hanging place too limited, no tissue paper.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Jasvin Singh pada tanggal 3 Feb 2020
"Dear guest, We are sorry to hear that your stay was less than satisfactory. We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to Penang! Best regards, The team at Loop On Leith"

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
The cafe had a very nice ambience, and was cosy. Good choice of food for buffet breakfast.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Jasvin Singh pada tanggal 3 Feb 2020
Dear Guest, Thank you for your kind words for our restaurant team! We look forward to having you back with us very soon! Best regards, The team at Loop On Leith

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Loop on Leith George Town
Location was very convenient for food & Heritage areas. Overall good value for money and will stay there again next time
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari The team at Loop On Leith pada tanggal 4 Mar 2020
Dear Peter, Thank you for your kind comments and we are all glad to read you had an amazing stay with us! Thank you for choosing Loop on Leith and we look forward to having you stay with us on your next visit to Penang! Best regards,

8/10 Bagus

Jenny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable & Cosy Boutique Hotel
Hotel was new and clean, accessible location and they catered to a birthday surprise for my mum upon request. Friendly staff, always looking for feedback for improvement in all areas. It would be good if the breakfast mains can be changed on some days to provide more variety in choices. But do keep up the good work and keep striving for improvement!
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari The team at Loop On Leith pada tanggal 4 Mar 2020
Dear Jenny, Thank you for your kind comments and we are all glad to read you had an amazing stay with us! Thank you for choosing Loop on Leith and we look forward to having you stay with us on your next visit to Penang! Best regards,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We were backpackers . All the way frm southern travel by bus . We reach there early in the morning but few days before , i already make a phone call to get our early checkin , as the staff said , we could get our room at 11am . But then , we need to wait up to 2pm . i can tolerate with anything causes but i already make a phone call , i told them already . I know its holiday , but i called . I let your staff know , my time arrival , request early checkin as we are so tired . But nevermind . Pls dont do that again to your other customer . Everything was excellent , the room , hotel , thank you .
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari The Team at Loop on Leith pada tanggal 29 Des 2019
Dear Anonymous, Thank you for your kind comments and feedback. We thank you for sharing your situation and please rest assured that our team were doing their very best to prepare your room for you. While we regret we couldn't start your stay with us on the right note, we hope we made the rest of your stay as comfortable as possible. Kindest regards,

6/10 Cukup Baik

YL, Kuala Lumpur

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We booked a room with special request providing clean room. When we checked in, they gave us room number 213, and the room didn't clean up at all from previous guest ( we have proof) When we called the staff, they asked us to come down lobby instead of asking their staff to comfort us or accompany us for the incidents. They didn't apology at all (even after check out), and kept silent, gave us another room 111. We was so disappointed after few hours to arrive Penang with this welcome. We are looking forward that the staff should be more professional (please give them training - at least on how to say sorry to guest for the incidents) . The room's facilities are new, modern, automatically. Location is excellent. Overall, the hotel is excellent with the price. It would be greater if the staff know how to resolve the issue.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari The Team at Loop on Leith pada tanggal 27 Des 2019
Dear YL, Thank you for your kind comments on our rooms and our unparalleled location! We truly appreciate your feedback on your stay and it is with valuable words like yours that we can motivate and develop our new team to be better. We thank you again and hope for an opportunity in the future to regain your trust in our teams' ability to make your stay at Loop a memorable one!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perhaps it’s new, just opened in November 2019, the place is clean and what else? Looks new. The best thing about this place is its location. Close to most of the tourist spots and eating places. Walking distance ( just turn a corner) to Love Lane and Chulia Street. 15 mins walk to China House and to Komtar. And so many places are close. A great location. The property itself is functional, although small room, we only used the room to sleep anyway. Great place to chill out over a few days. Will stay again. Hope they can keep up with the cleanliness.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari The team at Loop on Leith pada tanggal 27 Des 2019
Dear Anonymous, Thank you for your encouraging words and we are glad to read that we made your stay in Penang even more enjoyable. We look forward to welcoming you back on your next adventure in Penang!

10/10 Sangat Bagus

Merali, Atlanta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Brand new hotel with great location. All the staff were great, starting from front-desk, security, office-staff and restaurant staff. Hotel Manager went out of his way to meet and welcome us, which is rare. Good breakfast, side from not having black tea. Will definitely come back.
Menginap 7 malam pada bulan November 2019
Tanggapan dari The team at Loop on Leith pada tanggal 27 Des 2019
Dear Merali, Thank you for your kind words and we are glad we made your stay delightful. We look forward to having you back with us soon!

8/10 Bagus

Albert, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
This is a newly open hotel. All items are new & good. -But the rain shower mounting was loose in both of our connecting room. -The hot shower system took longer time to heat up & the water heater tank capacity is small. Once the heated water in the tank used up , you will get cool water for shower. - Room sound proofing was bad. - Reception staffs efficiency & knowledge need to be improved
Menginap 1 malam pada bulan November 2019
Tanggapan dari The team at Loop on Leith pada tanggal 27 Des 2019
Dear Albert, Thank you for your kind comments and feedback. Please rest assured we have our project teams working on the comments you have made during our opening phase. We hope to have you back with us soon for an even better stay!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Heritage area, place still new n a bit dusty, breakfast need to be improve
Menginap 1 malam pada bulan November 2019
Tanggapan dari The team at Loop on Leith pada tanggal 27 Des 2019
Dear Anonymous, Thank you for your feedback! As the hotel is newly opened, we are continuously working to make your next stay with us even better! We look forward to your return!

8/10 Bagus

Yeen Ching

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2019
Tanggapan dari The team at Loop on Leith pada tanggal 27 Des 2019
Dear Yeen Ching, Thank you for your lovely rating and hope your stay with us was lovely! We hope to welcome you back soon!

4/10 Buruk

Henry

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari The team at Loop on Leith pada tanggal 27 Des 2019
Dear Henry, Thank you for your lovely rating of our hotel and we hope to see you back very soon!

10/10 Sangat Bagus

Lee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We love the feel and functionality of this room despite it being small. Location wise is perfect to venture out to the streets and alleyway. Top marks for the service especially the wonderful surprise on my birthday. Will definitely be back to enjoy more of it.
Menginap 1 malam pada bulan November 2019
Tanggapan dari The team at Loop on Leith pada tanggal 27 Des 2019
Dear Lee, Thank you for your glowing comments on our location and unique rooms! Thank you for choosing to celebrate your birthday with us and we hope to have you back with us for more special occasions!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good accomodation. New property and helpfull staffs. Strategic location. Buffet breakfast. Easy access.
Menginap 1 malam pada bulan November 2019
Tanggapan dari The Team at Loop on Leith pada tanggal 27 Des 2019
Dear D, Thank you for sharing your glowing review of our hotel! We hope to continue to impress you on your future stays with us!