Eksterior
Cek ketersediaan

Ulasan untuk Vouk Hotel Suites

4 out of 5
Vouk Hotel Suites
57-G-3 Mansion One, Jalan Sultan Ahmad Shah, Georgetown, George Town

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 166 dari 452 ulasan" "
Penilaian 8 - Bagus. 176 dari 452 ulasan" "
Penilaian 6 - Cukup Baik. 71 dari 452 ulasan" "
Penilaian 4 - Buruk. 24 dari 452 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 452 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

6,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ronny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022

4/10 Buruk

Andry

Tidak Disukai: Kebersihan, staf & layanan
Hotel Standard
Semua kamar mandi tidak ada Gantungan baju/handuk. Jauh dari mini market. Cuma dekat sama Gleneagles Hospital.
Menginap 4 malam pada bulan Juli 2017

8/10 Bagus

herry, indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel baik dekat hospital
kamar nyaman , makan pagi baik, samping gleneagles hospital

2/10 Sangat Buruk

Adrian

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Cockroach on bedroom, yellow stains on shower floor, musky smell
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Kim Choy, Shah Alam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The executive suite do need proper maintainent especially the bath tub and water outflow system.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Elvina

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
It’s an older building and outside downtown area. Restaurant in the hotel close early, front desk staff very friendly.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

dennis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good hotel
Menginap 3 malam pada bulan Februari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not a present stay
We have change 3 times.. sound proof horrible.. can hear water hammer sound when someone use the water... Toilet bowl was not properly secured.. last night power trip.. no power for half and hour.. then up floor people jump up and down have to call the front counter
Menginap 6 malam pada bulan Januari 2024

4/10 Buruk

Mary

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

CHEE CHON

Bepergian bersama keluarga
Water heater is not working and we have to change room, and upon moving into the new room, similar problem happened on the following night. Bedsheets and towels are stained and yellow. I dont think this hotel is rated as said.
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

Daisuke

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

David

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Good location but hotel/rooms need maintenance.
This is my second time staying at Vouk Hotel in Penang. I am unlikely to stay here again as the maintenance issues seem to be getting worse rather than better, unfortunately. It's not a bad place to stay; the hotel just needs a lot of work. Pros: *Central location to easily access most of Penang's popular areas; walk to Northam night market (5 minute walk), Gurney Drive/Plaza (10-20 minutes walk), and even historic Georgetown (20-30 minutes walk). *Very comfortable bed and linens. *Very spacious room and bathroom. *Great pharmacy and a Starbucks next door. *In-room, secured safe deposit box with customizable digital code. *Large workstation/desk and plenty of cabinet space. Cons: *Found several bugs/roaches in the bathroom, some adults and many babies, and one adult in the main area. *No hot water in the shower or sink the second day. *Needs minor maintenance (damaged wood flooring, inoperable wall light to the left of bed, electrical switch on left of bed sticks out from wall, wallpaper needs to be replaced, etc.) *Wifi is annoying to access, especially with a laptop. Each time you return to the room you need to re-login to the network. *Cash deposit of RM100 required to check in. *Hotel hallways are very dated and need a renovation/upgrade. *Not very quiet; you can easily hear people in the hallway and the adjacent rooms. I suggest getting a room at the far end of the hallway, furthest from the elevator, to minimize noise.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Pramod

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Good location. Room size is good. Lighting in the room inadequate, gloomy. Amenities insufficient. Housekeeping irregular.
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

wingping

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Mohd Zambri, Johor Bahru

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Nicholas, Mont kiara

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Room and service was all good, facilities are temporary closed. Overall for a short stay was ok.

6/10 Cukup Baik

Jeffrey

Disukai: Staf & layanan
Menginap 13 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Anderson

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Rundown We booked 2 rooms both is so poor maintain. The floor is so so oily, because they using tiles, and didn't clean it. Toilet leakage The sink is literally leaking while we using it. Water Heater The water heater will suddenly no hot water in the middle of shower. Dirty in overall Table, floor, bed and everything inside the rooms don't really clean properly. Very disappointed with the rooms condition.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

NOBUYASU

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ホテルの案内にある「人気の設備とサービス」は選択の判断要素であるが、 ・地域内シャトルサービス ・ランドリー設備 ・ビジネスセンター は無かった。 こんなことなら他のホテルを選んだので、正確な情報を掲載してほしい。
Menginap 7 malam pada bulan September 2023

6/10 Cukup Baik

Prayoon

Menginap 2 malam pada bulan September 2023

8/10 Bagus

SENG CHONG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Hiroshi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Ya-Tzu

10/10 Sangat Bagus

Juneanida

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Ngung Chia

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Spacious room in good location
Nice big spacious room. Good facilities - free car park, good WiFi, swimming pool, gym. Limited restaurant service but plenty of eateries in vicinity - Gurney is just 10 mins walk away. Not sure whether its an oversight - previous occupier left a cup of bubble tea in the bin and the bin is not emptied. Limited cable TV - only loxal channels. Only 1 set of toiletries (shower gel and shampoo) for a double room. Have to request for replenishment. Booked for 2 nights but room cardkeys were deactivated after 1 night - have to get it validated at reception. Renovation is dated and the basin tap head came off easily.
Toilet
Toilet
Room
Lift lobby
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Muhd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2023

6/10 Cukup Baik

Kwee mee

Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Uma Mageswary

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty Room Dirty toilet Aircon not working
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Hock Fook Anthony, Singapore

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Near the beach
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Hon Wei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a good and peaceful area, and is quiet. Surrounding are far away from attraction area.
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Elaine

Disukai: Staf & layanan
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Su Anne

Menginap 5 malam pada bulan Mei 2023

8/10 Bagus

David

Disukai: Staf & layanan, kenyamanan kamar
Great hotel, but rooms need general maintenance.
Vouk (Room 411): PROS: *Secure/bolted safe to store valuables; *Blackout shades keep room dark; *Large spacious room, bathroom & shower; *Strong shower water pressure and very hot water; *Great location walkable to Georgetown, Gurney Drive and just across street from Northam Beach Cafe night market, Starbucks, pharmacy, & 24hr mini-mart; *Large workstation area and TV; *Plenty of closet/drawer space; *Four lifts so never a wait; *Nice, cozy lobby; *On-site café/restaurant; *Rooftop pool & views; *Do not disturb & housekeeping signal lights; *Universal travel plug at workstation; *Plenty of room lighting options; *Friendly staff. CONS: *Needs room maintenance to fix leaky sink/pipe causing water pool on bathroom floor; recaulk toilet at floor; clean/replace dirty/peeling wallpaper; ceiling stains; damaged wood flooring; ceiling vent above toilet drips water on your head; *WIFI connection resets each time you leave WIFI range so you continually need to reenter username/password; *Poor soundproofing from doors both between suite room & hallway; *Bed is comfortable but seems a bit shaky/unstable; *Hotel lobby is nice and hotel itself looks great/modern from outside, but interior hallways to rooms are very dated and could use modernization (new carpet/flooring, paint); *On-site cafe, Indulgence Lounge, claims to be open until 8p, but on 28 May I arrived 7.55p to place quick to-go dessert order but cafe closed with employees sitting at tables on their phones; *RM100 room deposit.
Dirty, old wallpaper should be replaced.
Nice spacious room with large comfortable bed, large workstation, large TV, and plenty of cabinet and drawer space.
Damaged wood flooring (just this one area, but it should be addressed).
Peeling wallpaper needs to be replaced.
Menginap 7 malam pada bulan Mei 2023

10/10 Sangat Bagus

Danny

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Peter

Menginap 7 malam pada bulan Maret 2023

6/10 Cukup Baik

Alex

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Cleanliness not up to par.
Cleanliness not up to par. Cups have stains in them and the kettle was not cleaned (foul smell inside the kettle. I think the previous customer might have cooked something in it. It goes to show that the housekeeping people did not even check the kettles or cups in the room. Although location is excellent but the cleanliness need some work.
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Deepak, North York

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Modern spacious rooms. Rooftop pool with great view of city. Clean. The only suggestion I have is to train the staff to learn English if the hotel wants foreigners. Most staff do not speak English…
Menginap 7 malam pada bulan Februari 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Good value for money
Menginap 23 malam pada bulan Februari 2023

4/10 Buruk

Anthony

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This hotel was rated as a four star hotel, that would not be a correct assessment, it is more like a 2 star or possibly a 3 star. We booked two rooms, the first room TV did not work and the A/C did not work. There was trash behind the curtain that was not cleaned from the previous guests. The second room hot water did not work. The staff was great and helped move us from the first room to another room. This room had an adjoining door to another room and we could hear that family very clearly throughout the night.
Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

Syamsul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buffet limited. No nasi lemak as malaysian standard breakfast dish. Watermelon served is not fresh. Otherwise is great.
Menginap 2 malam pada bulan Februari 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor receptionist and Internet services.
Room is pretty standard. For a 4 star hotel, it's over rated as there are not much facilities available like international standard restaurants, good sized swimming pool etc. Receptionist was very solemn and does not respond congenially to questions. If fact, she seems oblivious to questions posed like she's deaf (but there is no sign / badge to evince that) Worst part was the free Internet in the rooms. They give you a voucher for user name and password for 3 devices. First day we managed to log on for 2 devices. After that 1 device then 3rd day, cannot log on at all. We complained to front desk and they sent someone, then for about 15 minutes we can log on. After that, back to square one. So we have no choice but to use our own mobile data. Very poor Internet services as if they control the access.
Menginap 3 malam pada bulan September 2022

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Room sound proof very bad.. can even hear next door turn on water tap and etc... talking can be hear clearly...
Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Ong

Bepergian dalam rombongan
Disukai: Staf & layanan
Menginap 3 malam pada bulan September 2022

4/10 Buruk

Dennis

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Room is clean. Bathtub not working on 1st day checking. After 2nd day reporting it worked for a while after that not working again
Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

Trevor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Hami

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Chong

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Penang holiday
Very good!
Menginap 2 malam pada bulan Agustus 2022

4/10 Buruk

Md Iqbal Hossain

Traveler bisnis
Tidak Disukai: Staf & layanan
Tardy service, housekeeping bad, access card system non functional, staff less than cooperative, breakfast inadequate
Menginap 2 malam pada bulan Agustus 2022

6/10 Cukup Baik

Den

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Never make up room, never change towel, never replenish shower gel, no free welcome drinks, room bad lighting, damaged sofa, TV channel not many selection. Swimming pool never provide towel.
Menginap 2 malam pada bulan Juli 2022

4/10 Buruk

Shohei, setagaya

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
ドアで隣室と繋がっているのか、話し声がすごく聞こえる。眠れない。
Menginap 1 malam pada bulan Juli 2022