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Ulasan untuk Rhapsody Resort

4 out of 5
Rhapsody Resort
3440 Surfers Paradise Boulevard, Surfers Paradise, QLD

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 2074 dari 2972 ulasan" "
Penilaian 8 - Bagus. 667 dari 2972 ulasan" "
Penilaian 6 - Cukup Baik. 151 dari 2972 ulasan" "
Penilaian 4 - Buruk. 50 dari 2972 ulasan" "
Penilaian 2 - Sangat Buruk. 30 dari 2972 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel baru dan dekat pantai
Stay 2 mlm di 2 bed room dgn ocean view. Very nice hotel, fantastis.

10/10 Sangat Bagus

Gyula

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Awesome views in any direction, although that may change with construction underway on the ocean side.
Menginap 6 malam pada bulan Mei 2024

8/10 Bagus

Natasha

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Only a few minute walk to the beach. Rooms are really nice and modern. Rooftop patio has beautiful sunset views.
Menginap 8 malam pada bulan Mei 2024

10/10 Sangat Bagus

Eftihos Theo

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Reliable clean and convenient place to stay.
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your great feedback Eftihos! We hope to welcome you again soon.

10/10 Sangat Bagus

Carolyn

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Brilliant location, walkable to dining options, great coffee in cafe onsite, beach across the road. Warm welcome on arrival, stunning views with all room amenities that we required Will be back
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your great feedback Carolyn! We hope to welcome you again soon.

10/10 Sangat Bagus

Christian

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Sehr schönes Hotel sehr sauber und ordentlich. Zum Strand sind es nur ein paar Meter. Personal sehr freundlich und zuvorkommend. Leider wird daneben gerade ein neues Hotel gebaut da ist leider sehr früh schon los gegangen mit bauen circa 4.30 Uhr. Wir waren im 7 Stock untergebracht denke wenn mann weiter oben war hört man es nicht so.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your great feedback Christian! We hope we can welcome you again in the near future.

8/10 Bagus

Michael John

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Lovely property which was clean and well maintained. Pity about the construction next door but it doesn’t at this stage impact your stay. Pool area and roof top garden are lovely. Rooftop garden is great for photos of the Gold Coast both during the day and at night
Menginap 8 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your great feedback Michael. We're glad to see you enjoyed your time with us, and we hope to welcome you again soon.

8/10 Bagus

Jethro

Menginap 5 malam pada bulan Mei 2024

6/10 Cukup Baik

YUKI

Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your feedback Yuki.

10/10 Sangat Bagus

Thomas James

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your wonderful feedback Thomas!

6/10 Cukup Baik

Sadie

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great views Great location Poor front desk service . Could not recommend local restaurants and even though we stayed 7 nights upon check out they could not bother asking how our stay was …very impersonal
Menginap 7 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your feedback Sadie. We're very sorry to see you experienced some issues with our front desk team. This information has been passed onto Management for their review. We hope we can provide a more enjoyable stay in the near future.

10/10 Sangat Bagus

Molly

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great place to stay, close to tram, beach and short walk to surfers paradise town. Apartment had everything we needed to cook while staying and we loved the spa/pool. Only downside is the area is a little noisy but would recommend staying here.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your great feedback Molly. We hope to welcome you again in the near future.

8/10 Bagus

Frazer

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Perfect for what we wanted, the building site across the road is only going to get worse as it rises out of the ground. Rhapsody staff nice and attentive, close to beach and restaurants. Currently views spectacular.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your great feedback Frazer. We hope to welcome you again soon.

8/10 Bagus

Krystle Donna

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for the great feedback Krystle!

8/10 Bagus

Marcelo Souza

Bepergian bersama teman
Disukai: Kebersihan
Traffic noise all night.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 24 Mei 2024
Thank you for your feedback Marcelo. We're sorry to hear you experienced some issues with the traffic noise. With our location there can tend to be a bit of noise from the cars and trams going past, however we do try and make our rooms as comfortable as possible regarding noise, etc. We hope we can provide a more enjoyable stay for you in the near future.

10/10 Sangat Bagus

Aaron

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
10 minutes walk to surfers Paradise. Beautiful Ocean view with newly renovated rooms. Great service from the staff at reception. Heated outdoor spa is very warm on a cold day. Gym on the 27th floor has amazing views and the barbecue area on rooftop is very spacious.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thanks for providing such great feedback Aaron. We're very glad to see you enjoyed your stay with us, and we hope to welcome you again in the near future.

10/10 Sangat Bagus

Yi

Disukai: Kebersihan, kondisi & fasilitas properti
We’re having a great time here.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for your wonderful feedback Yi. We hope to welcome you again soon.

10/10 Sangat Bagus

william

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Over all lovely thoroughly enjoyed will definitely be back cheers
Menginap 4 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for the wonderful feedback William. We look forward to welcoming you again soon.

10/10 Sangat Bagus

Sophie

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay at Rhapsody. The apartment was very clean and had everything we needed. Staff were friendly and helpful. Great location, right near the tram, across from the beach and in walking distance of restaurants and shopping.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for the wonderful feedback Sophie. We're glad to see you enjoyed your stay with us, and we hope to welcome you again soon.

10/10 Sangat Bagus

Paul

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Customer service was very unique, the receptionist were so nice, helpful, friendly and very fast at problem solving. The rooftop has a new view
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for your great feedback Paul. We're glad to see you enjoyed your time with us, and we hope to welcome you again in the near future.

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very beautiful stay. Thank you!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for the wonderful feedback Janet!

10/10 Sangat Bagus

Lydia, Hawkesbury heights

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was immaculately clean and very well maintained. Within close distance to Cavill ave and not too far a drive from the theme parks. Staff were lovely. Would definitely stay again!
Menginap 7 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for your great feedback Lydia. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Sangat Bagus

Tim

Bepergian bersama teman
Loved the location - great walking distance to the centre of Surfers - and a great view from our balcony. Rooftop area is fantastic for barbecuing and relaxing!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Central Reservations pada tanggal 11 Apr 2024
Thank you for your wonderful feedback Tim. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice modern apartment with awesome views and very close to tramline
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Central Reservations pada tanggal 11 Apr 2024
Thank you for your great feedback Michelle. We're glad to see you enjoyed your time with us, and we hope to welcome you again in the near future.

10/10 Sangat Bagus

Emmanuella

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
it was a nice hotel we had fun
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 11 Apr 2024
Thank you for your great feedback Emmanuella. We hope to welcome you again soon.

10/10 Sangat Bagus

Isabelle

Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for the great feedback Isabelle!

10/10 Sangat Bagus

Pauline

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Amazing property well located to the hub of Surfers Paradise
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thanks for the great feedback Pauline. We're glad to see you enjoyed your time with us and hope to welcome you again soon.

8/10 Bagus

Sara

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Lovely views, reception staff very helpful.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your great feedback Sara. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Cukup Baik

Sanaz

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
Staffs were not friendly at all. Young and not professional at all. I paid for the ocean front and once I arrived at night I have given a room that very difficult you could see the ocean. Then I complained and reception gave me another room which was a little better view but not ocean front again. They said it’s ocean view, not ocean front. Anyway, do not relay on resort photos. Also I asked for a few hours late check out and the girl very strictly said no, you can not stay longer. Very unprofessional. Not recommended at all.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your feedback Sanaz, and we're sorry to see you had experienced some issues while here with us. Unfortunately the rooms are classed as Ocean View, and not Ocean Front only because of the way the rooms are positioned in the apartment as we have North, East & South facing apartments. We try our best to allocate as per requests, however unfortunately these are subject to availability. In terms of the late check out, again this is subject to availability and is able to be provided if we have the capacity for this. We hope we can provide a more enjoyable stay in the near future.

10/10 Sangat Bagus

Keshav

Disukai: Kebersihan, kondisi & fasilitas properti
Beautiful
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thanks for your great feedback Keshav! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Cukup Baik

Jerome

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Be aware there is no 24 hour reception/check in service and to reach the after hours number was a nightmare. When I called the lady couldn’t find my details and it took a while for her to realise that we had a reservation. All this time we were standing outside for 45 mins. Finally a security guard let us in to check our I.D. All this was very exhausting after a long travel. Couldn’t the security guard just come to the door, and let us at least have a seat in the lobby for us to be more at ease while confirming our reservation. We are lucky it wasn’t raining!!!! I’m unsure if I will use this hotel again
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your feedback Jerome, and we're sorry to hear you had issues with check in time. Unfortunately we don't have a 24-hour reception, however do have after hours procedures we have as an alternative if you are arriving after hours. Your feedback has been passed onto management for their review, and we hope we are able to provide a more enjoyable stay in the near future.

10/10 Sangat Bagus

Zulfiya

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We loved our stay at Rhapsody and would definitely be back! Location is perfect - steps to the beach, ocean view, steps to the tram, and walking distance to street mall and attractions. It is slightly tucked away from the main hustle and bustle which was perfect for us. Cleaning staff was a little sporadic, not regularly refilling items like tea and coffee, but other than that everything was perfect!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your great feedback Zulfiya! We're so glad to see you enjoyed your time with us, and have passed on the feedback regarding the housekeeping issues you had experienced.We hope we can welcome you again in the near future and provide a more enjoyable stay.

8/10 Bagus

Shayli

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The view was incredible, the location was great, right on the ocean. The property was very clean with all essential items for a week’s stay. Unfortunately a new construction was underway in front of the building. Blinds across all of the windows would have been preferred.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your wonderful feedback Shayli. We hope to welcome you again in the near future.

8/10 Bagus

Wai Lok

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Free parking and walkable to main centre.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your great feedback Wai Lok.

10/10 Sangat Bagus

Christopher

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 27 Apr 2024
Thank you for the great feedback Christopher!

10/10 Sangat Bagus

susan

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Steps from the beach and within walking distance of the tram.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thanks for the great feedback Susan! We're glad to see you enjoyed your time with us.

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your great feedback Elizabeth!

8/10 Bagus

Jodie

Disukai: Kebersihan, kondisi & fasilitas properti
Convenient, safe and quiet location
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 2 Apr 2024
Thank you for your feedback Jodie. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Cukup Baik

Ajan

Disukai: Kebersihan
Furniture was quite worn and used. Bed was collapsed on one side. Lovely location but rooms clearly need a light refurbishing especially at this price range.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Relations pada tanggal 27 Mar 2024
Hello Ajan,We are sorry you experienced this. We are indeed undertaking a furniture renewal program and currently refurbishing our rooms as needed. Please don't hesitate to contact us prior to your next stay, should we have the pleasure.

10/10 Sangat Bagus

Pratik

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location is very convenient and rooms are clean, very good service from staff.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Guest Relations pada tanggal 27 Mar 2024
We appreciate your comments Pratik and glad you had a good stay.

10/10 Sangat Bagus

Akiyoshi

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice and quiet hotel.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Guest Relations pada tanggal 27 Mar 2024
Thank you for your rating Akiyoshi sama.Arigato gozaimasu.

10/10 Sangat Bagus

Janice

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
There was an issue with our room and management couldn’t do enough for us to make us comfortable in another room to which we were upgraded.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 16 Mar 2024
Thank you for your feedback Janice. We're happy to see you enjoyed your time with us, and hope we can welcome you again soon.

10/10 Sangat Bagus

Kayelene

Bepergian bersama teman
Great property to stay at
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 16 Mar 2024
Thank you for your great feedback Kayelene!

10/10 Sangat Bagus

Josh

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It is close to the beautiful beach, the views are spectacular, the staff are friendly and helpful Everything you need is within walking distance.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 16 Mar 2024
Thank you for the great feedback Josh! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was a very clean & close the tram
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 16 Mar 2024
Thanks for your great feedback Paul!

8/10 Bagus

Maxine

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Staff was very knowledgeable and friendly. I was really disappointed that there was very noisy construction right below our suite. With previous concussion issues I was not able to enjoy the balcony or open windows. We were offered a different room but at an additional cost.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Central Reservatiosn pada tanggal 16 Mar 2024
Thank you for your feedback Maxine. We're sorry to hear you had experienced some issues with the noise of the construction. Unfortunately as this is a separate entity we don't have much control over this, however we do try our absolute best to inform all guests of this and try to allocate around this noise. We hope we can welcome you again once the construction is complete so you are able to have a more enjoyable stay.

6/10 Cukup Baik

Joanna

Disukai: Fasilitas
Tidak Disukai: Kebersihan
Room wasn’t cleaned properly prior to stay there was still food stains on the kitchen bench and hair in the bathroom. Location is great and rooftop and amenities are really good. Just a little disappointed with the cleanliness
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Central Reservations pada tanggal 16 Mar 2024
Thank you for your feedback Joanna, and we're sorry to hear of the standard of your apartment when you had checked in. This is not the standard Rhapsody Resort likes to keep, and your feedback has been passed onto our Housekeeping & Management team for their review. We hope we can welcome you again in the near future and provide a more enjoyable stay.

10/10 Sangat Bagus

Cuong

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property is nice and cleaned. Good location, coffee and grocery shops on ground floor. Jonathon is very good knowledge and the crew is excellent customer services. I will come back and prefer to all family and friends
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Central Reservations pada tanggal 16 Mar 2024
Thank you for your great feedback Cuong! We hope to welcome you again soon.

10/10 Sangat Bagus

Aloysius

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Likes - free on site parking - friendly staff - restaurant on site - gym at level 27 = can run and enjoy the view! - nice rooftop garden at level 41 with breath taking views - ocean view directly facing surfers paradise beach - the room was generally quite clean - the included kitchen comes fully equipped! - they even provide washing and cleaning detergent - the master bedroom has its own walk in closet and spacious toilet! - complimentary bath towels if you were to use their swimming pool, jacuzzi and sauna - walking distance from surfers paradise beach Dislikes - I asked if it was possible to do early check in at 1030am instead of 2pm and all they said was “oh I’ll expedite it for you and contact you via email”… after asking a few times I ended up getting checked in at 2pm (the designated time) - anyway small matter, I’m not gonna deducts stars because it’s states in their policy - but at least tell me straight up so I don’t have to sit around waiting.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Central Reservations pada tanggal 15 Mar 2024
Thank you for your great feedback Aloysius. We're sorry to hear you were unhappy with the information passed on regarding check in. We do our best to try and have the room ready a bit earlier than 2PM if you do request an early arrival, however it does depend on how the housekeeping team is running on the day. We hope we can welcome you again in the near future.

10/10 Sangat Bagus

Fe

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff friendly and easy to get around.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Central Reservations pada tanggal 15 Mar 2024
Thank you for your great feedback Fe!