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Ulasan untuk Harbour Grand Hong Kong

4.5 out of 5
Harbour Grand Hong Kong
23, Oil Street, North Point, ( MTR Fortress Hill Exit A ), Hong Kong

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 515 dari 1001 ulasan" "
Penilaian 8 - Bagus. 341 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 78 dari 1001 ulasan" "
Penilaian 4 - Buruk. 40 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 1001 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Rosseana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Location convenient.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Shinya Lau pada tanggal 25 Mei 2024
Dear Rosseana,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Rosseana

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 27 Apr 2024
Dear Rosseana,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Bob

Menginap 1 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 17 Mei 2024
Dear Bob,Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is clean and staffs are very friendly. The check-in line can be a bit longer during early check-in hours.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 24 Apr 2024
Dear Jessica,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

IAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel conveniently located to access transport (MRT and tram) as well as Causeway Bay shopping district. Pool is a decent size and provides opportunity to relax and cool down.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 23 Apr 2024
Dear IAN,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

Vanessa

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Las atenciones y el servicio muy bueno, las habitaciones excelentes y una vista fabulosa.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 22 Apr 2024
Dear Vanessa,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Katey

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Fabulous bar & restaurant with views; rooms are outdated with dirty furniture.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 20 Apr 2024
Dear Katey,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Tolga, Queensbury

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and location was great but the property needs updating which lets it down
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 24 Apr 2024
Dear Tolga,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

Dionne

Traveler bisnis
Disukai: Fasilitas
This was fantastic, I felt like royalty!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 11 Apr 2024
Dear Dionne,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

colin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Staff tries very hard to please especially on the executive level. The breakfast menu is great. The view is outstanding. The staff is very attentive. It is a very relaxing experience. The lounge is spacious and is an excellent place to sit and relax. Book this hotel every time I am visiting Hong Kong.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 10 Apr 2024
Dear colin,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Yue Kit

Disukai: Kebersihan, staf & layanan, fasilitas
It's a nice hotel, but the air conditioning is so cold that even put it to the lower! Off the aircon will be so hot! The hotel is a bit old, and it is time to be renovated
Menginap 3 malam pada bulan April 2024
Tanggapan dari Shinya Lau pada tanggal 4 Apr 2024
Dear Yue Kit, Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services

4/10 Buruk

Haoxian

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
This hotel can be rates only 3.5 stars maximum. The lobby looks good, but the room is not well maintained. The bathtub is heavily clogged, and the sofa has a lot of stains. Although the location is good, we will not stay again
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 1 Apr 2024
Dear Haoxian,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

wing hau, buranby

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice view, dedicated services, very convenient location
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 1 Apr 2024
Dear wing hau,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

Ken

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for 10 days. Enjoyed every minute of it. Great service from the staff. Convenient location. Would definitely come back.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 30 Mar 2024
Dear Ken,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

RYOJI

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ホテルのホスピタリティも素晴らしくすごく気に入りました。 また次回も泊まりたいです。
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 29 Mar 2024
Dear RYOJI,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room, great harbour view. Friendly and helpful staff. Lots of dining options in hotel and surrounding area. Good connectivity to Central and other areas. Well priced..... good value.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 29 Mar 2024
Dear Robert,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

Ken

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is well kept and clean. Great friendly and helpful staff.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 25 Mar 2024
Dear Ken,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Marvin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. Thin walls, sometimes you can hear people from the floor.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 22 Mar 2024
Dear Marvin,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

Kengo

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
Attitude of some staffs are terrible, especially when checking in and out. I probably won't use this hotel anymore.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 9 Mar 2024
Dear Kengo, Thank you very much for taking the time to share the review here with us. I am concerned to read of the experience did not entirely meet your expectations. Kindly provide your stay record so that we can investigate the incident. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Shinya Lau / Director of Guest Services

10/10 Sangat Bagus

JANET

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed our stay at this hotel. Convenient and close to everything.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 8 Mar 2024
Dear JANET,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

6/10 Cukup Baik

Seitaro

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Shinya Lau pada tanggal 29 Mar 2024
Dear Seitaro,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

Hon Bong Rex

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All worth for money.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 29 Feb 2024
Dear GuestThank you for your review.Looking forward to welcome you again soon.Best RegradsShinya LauDirector of Guest Services

10/10 Sangat Bagus

Joseph

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice change from my usual hotel.
Love the quiet neighborhood but still near subway. I'm happy I didn't choose the Hyatt at the next station (much smaller, more expensive, and crowded!). Hotel is a bit old style but warm service.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 27 Feb 2024
Dear Joseph,Thank you for your lovely review. Looking forward to welcome you again soon.Best RegardsShinya LauDirector of Guest Services

10/10 Sangat Bagus

ILJAE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 27 Feb 2024
Dear ILJAE,Thank you for your review. Looking forward to welcome you again soon.Best RegardsShinya LauDirector of Guest Services

2/10 Sangat Buruk

Pui lam

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 27 Feb 2024
Dear Pui lam,Thank you for your review. Looking forward to welcome you again soon.Best RegardsShinya LauDirector of Guest Services

10/10 Sangat Bagus

HEEJUN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 25 Feb 2024
Dear HEEJUN,Thank you for your lovely review.Looking forward to welcome you again soon.Best RegardsShinya LauDirector of Guest Services

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 8 malam pada bulan Januari 2024
Tanggapan dari Shinya Lau pada tanggal 22 Mar 2024
Dear Daniel,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bagus

YauWing

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
低調奢華,若能免費開放冰箱會更好,有機會仍會入住
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 18 Feb 2024
Dear YauWing. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 14 Feb 2024
Dear George. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent service
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 10 Feb 2024
Dear Guest. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Sangat Bagus

Francoise

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau pada tanggal 22 Mar 2024
Dear Francoise,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Housekeeping service is excellent.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 8 Feb 2024
Dear Guest. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

2/10 Sangat Buruk

Man-Wah

Tidak Disukai: Staf & layanan
Frontline staff not welcoming AT ALL. Improvement absolutely needed.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 2 Feb 2024
Dear Man-Wah, Thank you very much for taking the time to share the review here with us. I am concerned to read of the experience did not entirely meet your expectations. Kindly provide your stay record so that we can investigate the incident. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Shinya Lau / Direct of Guest Services

8/10 Bagus

Gino

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall the hotel service was good
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 2 Feb 2024
Dear Gino. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Sangat Bagus

Ho Leung

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
設施完善
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 2 Feb 2024
Dear Ho Leung. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

8/10 Bagus

Koh

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 2 Feb 2024
Dear Koh. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Sangat Bagus

Toshiya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
クラブラウンジが改装中でしたがレストランが専用ラウンジになっていました
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shinya Lau pada tanggal 26 Jan 2024
Dear ToshiyaThank you for your review.Looking forward to welcome you again soon.Best RegardsShinya LauDirector of Guest Services

10/10 Sangat Bagus

Diane

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shinya Lau pada tanggal 22 Mar 2024
Dear Diane,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Sangat Bagus

LEE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
지하철로 접근이 용이하고, 룸에 코드가 많이 충전이 편리했음.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Shinya Lau / Senior Guest Services Manager pada tanggal 23 Jan 2024
Dear LEE. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Sangat Bagus

Wing

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 18 Jan 2024
Dear Wing. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards, Shinya Lau / Senior Guest Services Manager

10/10 Sangat Bagus

jay

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 15 Jan 2024
Dear jay. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards, Shinya Lau / Senior Guest Services Manager

10/10 Sangat Bagus

Alfred

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay and great value for money! We stayed at the Club Deluxe room. The hotel lobby and rooms look very classy, rooms are very stylishly decorated and spacious. The view was a little bit blocked by the building next door, but still pretty and we didn't mind. We love that the hotel location is very near to Fortress Hill Station as well and everything is within walkable distance.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 13 Jan 2024
Dear Alfred. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

6/10 Cukup Baik

Vince

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 13 Jan 2024
Dear Vince. Thank you for your review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Sangat Bagus

WING KIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常好
價廉物美 近地鐵 近公園看海看夜景 大推酒店自助餐
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 10 Jan 2024
尊敬的WING KIN， 很高興得悉閣下入住酒店並對我們的酒店各方面以及服務感到滿意。再次感謝 閣下的光臨，本人及酒店團隊希望於不久的將來再次接待您。 顧客服務經理 謹啟

10/10 Sangat Bagus

Masahiro

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
スタッフのサービスは良かったです！ 気の利いた事をいえるのも大事だと思いました。 部屋のアメニティが少ないのがイマイチなところ！ あとは駅も近いし満足でした。
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 9 Jan 2024
Dear Masahiro. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

4/10 Buruk

KELVIN, CAUSEWAY BAY, HONG KONG

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shinya Lau / Director of Guest Services pada tanggal 29 Jan 2024
Dear KELVIN. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

8/10 Bagus

Lars Juhl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Short stay in Hong Kong
Fine 3-days stay. Location was ok and close to MRT-station making it easy getting around. I chose the hotel due to the standard and the pool….but as I arrived I found the pool closed until March - nobody told me this when checking in, which I find as a bad service! Room was nice, However.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 8 Jan 2024
Dear Lars Juhl, Thank you very much for taking the time to share the review here with us. I am concerned to read of the experience did not entirely meet your expectations. Kindly provide your stay record so that we can investigate the incident. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Shinya Lau / Senior Guest Services Manager

8/10 Bagus

Clement

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Services Manager pada tanggal 8 Jan 2024
Dear Clement. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

8/10 Bagus

Huang

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Guest Services Manager pada tanggal 31 Des 2023
Dear Huang. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Sangat Bagus

Punith Kumar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best in the town want view of hongkong city and harbour. Everything is perfect.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Guest Services Manager pada tanggal 29 Des 2023
Dear Punith Kumar. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manage