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Ulasan untuk Hilton Vacation Club The Modern Honolulu

4 out of 5
Hilton Vacation Club The Modern Honolulu
1775 Ala Moana Boulevard, Honolulu, HI

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 168 dari 315 ulasan" "
Penilaian 8 - Bagus. 87 dari 315 ulasan" "
Penilaian 6 - Cukup Baik. 33 dari 315 ulasan" "
Penilaian 4 - Buruk. 17 dari 315 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 315 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Daphne

Bepergian bersama keluarga
Disukai: Kebersihan
I appreciated the location of the hotel: Right next to the Waikiki Beach and also a convenient 12 minute walk to Ala Moana which has a ton of great food and shopping options. It was about a 15 minute walk to Royal Hawaiian Center, International Marketplace and all those newer hotel areas in East Waikiki, and less than 15 minutes to 7-11 and the food truck park. The hotel is somewhat older but still okay. However the front desk staff did not really explain the facilities when I checked in, and when my tv remote stopped working on day 2, I turned it into the front desk who said a new one would be sent up to my room. Every day I asked the front desk about it and it was a new person who kept saying the same thing: what's your room number, one will be sent up... for 3 days. Finally, one front desk staff, John, said to call guest services if a new remote doesn't arrive within 20 minutes. That's what I had to do, and 5 minutes later I had a new remote delivered. Why the front desk didn't communicate with guest services for 3 days, I'm not sure... On the noisier side at night, the sound proofing for outside is not that great but the sound proofing between rooms seems excellent (either that or no one was staying in the rooms around me?). There are two FloWater water dispensers for filling your bottles on the first and second floor. I'm saying this cuz the front desk didn't say anything about it but it would have been nice to know from day 1.
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari The Modern Honolulu pada tanggal 21 Mei 2024
Aloha Daphne, Thank you for staying with us and taking time to provide the feedback of your stay. We apologize for the inconvenience you experience due to the of not receiving a new remote and for the unpleasant experience you had with our front office team. We will address this issue to our management to improve our service and amenities. Mahalo.

10/10 Sangat Bagus

YUSUKE

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ビーチへのアクセスや、近隣大型ホテルへのアクセスもよく、非常に便利でした。
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Mahalo pada tanggal 21 Mei 2024
Aloha Yusuke,Thank you for taking the time to provide feedback about your stay with us. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

10/10 Sangat Bagus

Ivon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Mahalo pada tanggal 21 Mei 2024
Aloha Ivon,Thank you for taking the time to provide feedback about your recent stay. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

8/10 Bagus

Cassandra

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The lift wasn’t working our whole 7 day stay and there were no ramps. It was hard to use our stroller with 2 kids. Also, there was an instance where it smelled like weed in the garage and the security guard came up to our car as we were getting out and accused us of smoking (mind you, we have a baby and a toddler). When I told him it wasn’t us (which we gave him no reason that it was us other than the smell, which by the way, it always smelled), he didn’t even care to apologize and say a simple “oh, my bad”. He just said “I don’t think so” and went away. Overall, the experience was good because it was quiet, the pool was kid friendly, and the housekeeping staff and front desk were nice.
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 19 Mei 2024
Aloha Cassandra,Thank you for staying with us and taking time to provide the feedback of your stay. We apologize for the inconvenience you experience due to the lift not working and for the unpleasant experience you had with our security team. We will address this issue to our management to improve our service and amenities. Mahalo.

10/10 Sangat Bagus

Carla

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean. Two pools. Not huge but decent size. Property offers some free activities like morning yoga, lei making. Room was very modern and clean. I would say make sure you ask for room away from elevator bc ppl are loud and inconsiderate. Free waters. I didn’t eat on property bc of pricing but they do have restaurant. You can walk to so many restaurants and convenient stores close by. Target is 15 min walk. Beach is 10 min walk and prob 40 min to walk entire beach. Great Hilton choice. I would stay here and just walk to Hilton Hawaiian resort (6 min walk). They don’t gatekeep. Enjoy that property but save some cost by staying here.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 17 Mei 2024
Aloha Carla,Thank you for staying with us and taking time to provide the feedback of your stay. It was our pleasure to serve you and look forward to welcoming you back.Mahalo.

8/10 Bagus

loreto

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 17 Mei 2024
Aloha loreto,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo

8/10 Bagus

Karen

Disukai: Staf & layanan
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 17 Mei 2024
Aloha Karen,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo

10/10 Sangat Bagus

Ann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 17 Mei 2024
Aloha Ann,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Trista

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My three girls who are only 19 when on their own. My girls had an extremely fantastic time. They talked about how safe they felt and everything was walking distance.
Menginap 8 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 12 Mei 2024
Aloha Trista,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that your girls enjoyed their stay with us. It was our pleasure to serve them.Mahalo.

8/10 Bagus

Clinton

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location and checks all of our boxes of family with young child.
Menginap 4 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 12 Mei 2024
Aloha Clinton,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that you enjoyed your stay with us. It was our pleasure to serve you and your family.Mahalo.

10/10 Sangat Bagus

AI

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 10 Mei 2024
Aloha Al, thank you for staying with us and taking time to provide the positive rating review. It was our pleasure to serve you. Mahalo.

10/10 Sangat Bagus

Mona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 9 Mei 2024
Aloha Mona, Thank you for staying with us and taking time to provide the positive rating review. It was our pleasure to serve you. Mahalo.

10/10 Sangat Bagus

Cristella

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room was cleaned and restocked everyday. All hotel staff were wonderful. Pool was very quiet and relaxing. Close walk to Waikiki beach
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 6 Mei 2024
Aloha Cristella,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Kok Hui

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Experience!
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 5 Mei 2024
Aloha Kok Hui,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Tia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a lovely hotel. It is clean and stylish. The front desk were always friendly and welcoming. Lots of things were walkable and easy to get to. I would definitely recommemd this hotel and will come back again.
Menginap 8 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 4 Mei 2024
Aloha Tia, Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you. Mahalo.

8/10 Bagus

Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was a bit old, the carpet in the room could have been cleaner. Very hard to find the property, not very good signage. Staff was very nice and friendly, helpful when needed. Figuring out parking was tricky but ok once figured out.
Menginap 8 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 4 Mei 2024
Aloha Karen, Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you. Mahalo.

6/10 Cukup Baik

James

Tidak Disukai: Kondisi & fasilitas properti
Facility not too good. Bed frame too large protruding out in the way. Easy to hurt your food.
Menginap 6 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 5 Mei 2024
Aloha James,Thank you for staying with us and taking time to provide the review of your stay. We apologize that we did not meet your expectations. We will share your feedback with our management team to improve our facility and services.Mahalo.

8/10 Bagus

DARA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 3 Mei 2024
Aloha Dara,Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you.Mahalo.

8/10 Bagus

Kazuya

Menginap 1 malam pada bulan April 2024
Tanggapan dari Mahalo pada tanggal 21 Mei 2024
Aloha Kazuya,Thank you for taking the time to provide feedback about your recent stay. We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

6/10 Cukup Baik

Edward

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff: Excellent, super friendly and helpful. Rooms: Clean, modern. Not enough chairs to sit at the table. Bathroom has a sliding door. Shower was fantastic! Strong water pressure. Provided good shampoo, conditioner, and lotion. No bathtub. Closet was spacious with shelves. No drawers. Pool: nice! Lots of lounge chairs. Provides free towel service. Pros: McDonald’s and ABC store right across the street. Hilton Village just around the corner- lots of restaurants. Hilton Lagoon right next door. Beach is a 10 min walk away. Ala Moana mall just a 15 min walk. Felt safe! Cons: Room was located on the beach side which was also the noisy side. Loud music from the pool on Friday, Saturday and Sunday night. If you have kids that go to bed early, not ideal. Beds were on a platform with sharp edges. Also not ideal if you have small kids. Bathroom had these weird windows that you can peer into. No privacy if that’s what you’re looking for. Room fridge is tiny. Beach umbrella rentals (3rd party) were $40 and beach chairs $30. Rip off!
Menginap 9 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 30 Apr 2024
Aloha Edward,Thank you for taking the time to review the hotel. We value your insight into where the hotel can improve. The upcoming renovations will address many of your concerns with the hotel. Once again, our apologies, and we thank you for your patience.Mahalo,

8/10 Bagus

Kazuya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
アラモアナショッピングセンターに歩いて行けるので大変立地の良いホテルです。スタッフの対応も素晴らしかったです。
Menginap 5 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 29 Apr 2024
Aloha Kazuya,Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you.Mahalo.

6/10 Cukup Baik

Clifton

Only one gentleman front desk was helpful. The bell gentleman was not helpful . They don't offer but too water. Bed set so low. My back was hurting couldn't sleep comfortable!!!
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 29 Apr 2024
Aloha Clifton,Thank you for staying with us and we apologize that we did not meet your expectations. We will review your feedback to improve our service.Mahalo.

10/10 Sangat Bagus

Alan A., pacoima

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
It’s okay
Menginap 8 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 29 Apr 2024
Aloha Alan A.Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Sharon

Vending machines would be nice
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 28 Apr 2024
Aloha Sharon,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Bagus

Lancelot Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walking distance to beach. Close to everything. Can walk to main shopping areas and restaurants. The hotel has parking, but on the street by the hotel and the marina there is available parking. Rooms were clean and daily house keeping was great. The gym did the job. Hotel supplies towels to go to the beach. Overall would stay at the hotel again.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 28 Apr 2024
Aloha Lancelot Richard,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back again.Mahalo.

10/10 Sangat Bagus

Jillian

Bepergian bersama teman
Clean rooms, great service, nice pool area/bar with a great view. Great location as well! Shout out to the cleaning staff!
Menginap 6 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 26 Apr 2024
Aloha Jillian, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

10/10 Sangat Bagus

ZBIGNIEW TADEUSZ, Las Vegas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is located near the beach, stop buses,shopping center, and restaurants. Rooms very clean. Staff friendly and helpful.
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 25 Apr 2024
Aloha Zbigniew, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

10/10 Sangat Bagus

Su

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 26 Apr 2024
Aloha Su, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

8/10 Bagus

Zanen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was good
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 23 Apr 2024
Aloha Zanen, Thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

4/10 Buruk

Tisha

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Not worth what I paid
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 22 Apr 2024
Aloha Tisha,Thank you for taking the time to review the hotel. We apologize for not meeting your expectations. Once again, our apologies, and we thank you for your patience.Mahalo,

8/10 Bagus

Deana J

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close enough to a beach and shopping
Menginap 6 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 21 Apr 2024
Aloha Deana,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Toshiro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 21 Apr 2024
Aloha Toshiro,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 20 Apr 2024
Aloha Lisa,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

wadih

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 20 Apr 2024
Aloha wadih,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 20 Apr 2024
Aloha Kelly,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place for the value. Rooms are a bit noisy.
Menginap 4 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 20 Apr 2024
Aloha George,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Frank

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was amazing and the suites were modern and nice. Central location - close to the beach, the strip and the bus
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari The Modern Honolulu pada tanggal 16 Apr 2024
Aloha Frank, Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

10/10 Sangat Bagus

Chantell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 14 Apr 2024
Aloha Chantell,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Ana Paula

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience!
Menginap 6 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 13 Apr 2024
Aloha Ann Paula, Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

6/10 Cukup Baik

Erwin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
If you plan on hanging out in Waikiki or hanging out by the beach, this is not the place to stay in. But if you plan on going to the Ala Moana Mall, then this is conveniently a walking distance hotel. Our room was in front of the 3 elevator doors and it feels like a plane was taking off every minute. Although they close the 2 elevator s at 10 P.M. and opens them again at 6 A.M., it was annoying to hear the sound in our room. Although it has a very excellent staff service but I don’t know why they call it Modern Hotel when nothing is modern in it. Our king bed wasn’t comfy, neither the pull out bed, the pillows were run down. The only thing I liked in this hotel was the strong water pressure from the shower. We spent so much time walking back and forth to Waikiki.
Menginap 5 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 11 Apr 2024
Aloha Erwin, Thank you for taking the time to review the hotel. We apologize for not meeting your expectations and look forward to future renovations to provide an upscale, condo-like setting. Many of your comments and concerns will be addressed with the upcoming renovations. Once again, our apologies, and we thank you for your patience.

10/10 Sangat Bagus

JoAnne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 13 Apr 2024
Aloha JoAnne,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Bagus

Ryosuke

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 13 Apr 2024
Aloha Ryosuke,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Sangat Bagus

Patricia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
LOVE,love Love!
Menginap 4 malam pada bulan April 2024
Tanggapan dari The Modern Honolulu pada tanggal 11 Apr 2024
Aloha Patricia, thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

10/10 Sangat Bagus

Naren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lagoon and beach walkable
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 9 Apr 2024
Aloha Naren,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

6/10 Cukup Baik

Harrison

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Modern Honolulu pada tanggal 26 Apr 2024
Aloha Harrison, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo

6/10 Cukup Baik

Joshua Wayne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Didn't like that I had to pay for parking as a guest
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari The Modern Honolulu pada tanggal 5 Apr 2024
Aloha Joshua Wayne, Thank you for staying with us and taking time to provide the review of your stay. We apologize that we did not meet your expectations. We hope we will have another opportunity to serve you again in the future. Mahalo.

2/10 Sangat Buruk

Scott

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed from 03/27/24 to 04/04/24 and this was my fourth time stayed in last two years. Didn't have much problems before but this time was a nightmare, people smoking weed in the room from next to us day and night therefore my daughter was vomiting and got sick so I went to front deck and complained front desk person acting like a nothing we can do about it. After another complained that night finally they switched my room to different floors but they gave me a cityview room from oceanview
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari The Modern Honolulu pada tanggal 5 Apr 2024
Aloha Scott, Thank you for staying with us and taking the time to provide a review of your stay. We sincerely apologize for the incident that occurred during your stay and for the follow-up service you received. Your feedback will be forwarded to our leadership team to help alter this type of experience. Again, our sincere apologies and we hope you will give us another opportunity to serve you again. Mahalo.

10/10 Sangat Bagus

SAKIKO

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Modern Honolulu pada tanggal 25 Apr 2024
Aloha Sakiko, Thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

8/10 Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was nice and just big enough for my family of 4 (w double beds). Great location in front of marina and short walk to beach. Nice restaurants inside hotel, nice views, clean outside and great views. There are safes inside of the rooms. I highly recommend you use them. My son left his wallet out one day on nightstand during the day and when we returned it was less $200 and missing a Ralph Lauren jacket. (They were nice enough to leave the two $1 bills he had in there). We filed report with security. After that we were a little on edge and asked for no more cleaning services for the remainder of the trip. Apparently this is not uncommon in the hotels in Hawaii. Just be aware of that. I’d stay there again because the location was great, room and facilities were perfect for what we needed. I would only recommend that you clean your own room and request amenities as needed from the front desk and keep that do not disturb sign on your door.
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari The Modern, a Hilton Vacation Club pada tanggal 2 Apr 2024
Aloha Melissa,We sincerely apologize for the incident you encountered with us. The hotel takes this matter seriously, and our director of security will conduct an investigation. Once again, our apologies, and we thank you for your patience.Mahalo,

10/10 Sangat Bagus

Karina, vail

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
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Menginap 5 malam pada bulan Maret 2024
Tanggapan dari The Modern Honolulu pada tanggal 2 Apr 2024
Aloha Karina, thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.