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Ulasan untuk OHANA Waikiki East by OUTRIGGER

3 out of 5
OHANA Waikiki East by OUTRIGGER
150 Kaiulani Ave, Honolulu, HI

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 746 dari 1713 ulasan" "
Penilaian 8 - Bagus. 550 dari 1713 ulasan" "
Penilaian 6 - Cukup Baik. 229 dari 1713 ulasan" "
Penilaian 4 - Buruk. 103 dari 1713 ulasan" "
Penilaian 2 - Sangat Buruk. 85 dari 1713 ulasan" "

8,4/10

Kebersihan

9,0/10

Staf & layanan

7,4/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Harry J

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The coziness was great. Construction not so much.
Menginap 7 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 8 Mei 2024
Mahalo Harry J for the 5 out of 5 rating. We love hearing our guests enjoying the coziness and comfort right from the hotel. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Deborah, Glendora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 9 Mei 2024
Mahalo Deborah for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 Buruk

Duane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Intolerable construction noise and inconvenience. We were relying on using the facility extensively for our holiday because of health reasons. Construction prevented this for more than 2 days.
Menginap 10 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 8 Mei 2024
Aloha Duane. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 Cukup Baik

Daren

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property was under construction. Should be a flag when booking
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 7 Mei 2024
Aloha Daren. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Shiloh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is under construction yet you could barely tell. They did a great job of keeping that hidden. I had a brand new room and it was comfortable and spacious. The pool area was marvelous as well and being able to have an evening hottub was the cherry on top. Thank you for the great accommodations!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 7 Mei 2024
Mahalo Shiloh for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Evelyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was okay, I was expecting an easier way to find my way to the lobby
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 7 Mei 2024
Aloha Evelyn. Thank you for sharing your feedback with us. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 Sangat Buruk

Antonette

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Was unhappy with overall stay
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 7 Mei 2024
Aloha Antonette. Thank you for sharing your invaluable feedback with us. We sincerely apologize for the series of disappointments that occurred during your visit with us. We take matters like this seriously and we appreciate you bringing this to our management team during your stay so we may work on our overall service. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 Cukup Baik

Arai, Ogawa

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 7 Mei 2024
Aloha Arai. Thank you again for your feedback, we truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again.

10/10 Sangat Bagus

anna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is under renovation, the rooms and pool area are amazing and the finished results of the hotel's facade will do too eventually. The building work was a little noisy, but we were on the 15th floor and not affected. Definitely stay here, lots to eat, shop and do within short walk and only a 5 minute walk to waikiki beach.
Menginap 2 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 7 Mei 2024
Aloha Anna. Mahalo for the 5 out of 5 rating. Our central location allows guests access to all that Waikiki has to offer. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Sue Ann, Stafford

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to dining and shopping areas and walking distance
Menginap 2 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 7 Mei 2024
Mahalo Sue Ann for the 5 out of 5 rating. Our central location allows guests access to all that Waikiki has to offer. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 Sangat Buruk

Tauna

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was very disappointed. There was no vending machines, no room service, no good customer service. And the workers in the lobby were racist and providing me with different information every time I asked the same question I was very dissatisfied with my stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Aloha Tauna. Thank you for providing your invaluable feedback. We sincerely apologize for the series of disappointments that occurred during your visit and we apologize that you did not enjoy your stay. We take matters like this seriously. Our management team will be reaching out to further discuss this matter. Once again, thank you for sharing your feedback. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Ryan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A little loud due to renovations but overall a great stay!
Menginap 4 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 2 Mei 2024
Mahalo Ryan for the 5 out of 5 rating. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Angela

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the location. Close to the beach and all amemities of the area. Great staff. Very helpful. Clean and very comfortable. Only downfall was a small shower. Would definitely stay again. Big shout out to Angie and staff at reception desk, Gerald & John for luggage handling. Also, a shout out to the security guard who gave us info where to find a special souvenir. Many thanks to all the staff, you really enhanced our stay. Thank you.
Menginap 5 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Mahalo Angela for the 5 out of 5 rating. We were pleased to hear what you had to say about Angie, Gerald and John and we will be sure to pass the message along so we can celebrate! We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service from all staffs. Definitely be back again!
Menginap 8 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Aloha Anthony. Thank you for sharing your feedback. Your positive feedback will be shared with our staff to celebrate! We look forward to welcoming you back at the OHANA East! Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management.

10/10 Sangat Bagus

Jayden

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy parking and helpful staff
Menginap 3 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Aloha Jayden. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 Sangat Buruk

Raymond

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Should have been comped a lot of things like parking fees. I didn't receive notifications of hotel renovations until 36 of hotel make over when it was to late to switch hotels. I spent 10 nights there with construction makeover with no ice machine (had to call room service) still charged $20 a day for parking. No microwave or amenities. Pain extra fo Waikiki side room am was stuck on pool side and level 3 3 . Staff was nice outside of the attitude given from maid services for not wanting everyday cleaning. Overpaid for this experience. Will not return to a Outrigger hotel.
Menginap 10 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Aloha Raymond. Thank you for sharing your invaluable feedback with us as it will aid to improve our overall services. We sincerely apologize for the room accommodation and service you received during your long stay with us. Please note this is not how we provide our aloha service and we will be addressing these concerns with our management team. Our management team will be in contact with you regarding these concerns. Once again, thank you for your feedback. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management.

8/10 Bagus

Carolyne

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Aloha Carolyne. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Michael

It was a great stay and the staff was very helpful
Menginap 1 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Mahalo Michael for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Steve

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The staff saved the day...major construction was really irritating. The staff provided CS to resolve some of the annoyance.
Menginap 11 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East By OUTRIGGER pada tanggal 26 Apr 2024
Aloha Steve,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. We look forward to welcoming you again in the future!

8/10 Bagus

Jong sin, Oakland Gardens

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like it.
Menginap 2 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 25 Apr 2024
Aloha Jong Sin. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Jessica

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
The room was dated and the ac was horrible. The staff was very friendly and gave us fans to fix the ac problems.The location made it worth it. We didn’t spend much time in the room. If the price was right I might stay again but it was not worth what I paid when I stayed.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari OHANA Waikiki East By OUTRIGGER pada tanggal 26 Apr 2024
Aloha Jessica,Thank you for your feedback. We truly appreciate knowing about our guest's experiences. Our sincere apologies if our hotel room did not meet your expectation and are working hard to address our challenges to better serve you in the future.

8/10 Bagus

Verna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Conveniently located for access to Waikiki area and beach.
Menginap 2 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 25 Apr 2024
Aloha Verna. Thank you for sharing your feedback! Our central location allows guests access to all that Waikiki has to offer

8/10 Bagus

Glen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The property was under construction during the day so it was loud. The pool attendant Shannon was very good. Made the pool area very nice to rest. All the staff were very friendly.
Menginap 4 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East By OUTRIGGER pada tanggal 26 Apr 2024
Aloha Glen,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. We look forward to welcoming you again in the future!

10/10 Sangat Bagus

Wilson Hop, Yuba City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 25 Apr 2024
Mahalo Wilson Hop for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 Buruk

michele

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 3 Mei 2024
Aloha Michele. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Donna Anne Gilboy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great!
Menginap 7 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Aloha Donna Anne Gillboy. Thank you for sharing your positive experience with us! Mahalo for the 5 out of 5 rating. We look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 Cukup Baik

john, mississauga

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Thé property is nice and clean. The blackout curtains don’t close all the way so a lot of light gets in. Also, the coffee maker in our room was difficult to work and there were no coffee cups.
Menginap 1 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Aloha John. Mahalo for providing your experience with us! We appreciate your invaluable feedback and will be sharing your review with our Management team to rectify this matter. Once again, thank you for being a valued guest and we look forward to welcoming you back! Warm Island Regards, OHANA Waikiki East by OUTRIGGER.

6/10 Cukup Baik

Dale

Bepergian bersama teman
Disukai: Staf & layanan
Very noisy due to construction around the hotel as well as in the hotel. Rooms are run down and need updating. Staff were excellent.
Menginap 4 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Aloha Dale. Mahalo for providing your honest feedback. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We hope we get the chance to welcome you back post-renovation and re-experience the true essence of the OHANA East! Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Janine

Bepergian bersama keluarga
Disukai: Fasilitas
The construction was very loud
Menginap 5 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Aloha Janine. Thank you for your feedback. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

William, Jupiter

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was so helpful and friendly! The newly renovated room was great!
Menginap 6 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Mahalo William for the 5 out of 5 rating. Thank you for sharing your wonderful feedback on our hosts! We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Kendall

Bepergian bersama keluarga
Although the hotel was under renovation the staff was very kind and hospitable. They gave us a room upgrade due to the fact our booked room was unavailable. All in all a great experience. We will return soon.
Menginap 5 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Mahalo for the 5 out of 5 rating. We value each of our guests, as we know that you have a choice when deciding where to stay while here in Honolulu. If we have the opportunity to welcome you back again, please do not hesitate to let me know and I will be sure your next stay is exceptional. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Mahalo Michael for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Nao

Bepergian bersama teman
Disukai: Staf & layanan
立地がとても良いです。施設は改装工事中でした。また利用したいです
Menginap 4 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Mahalo Nao for the 5 out of 5 rating. We cannot wait to welcome you back after our renovation and re-experience the true essence of the OHANA East! We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 Buruk

Vitaliy, Camarillo

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Aloha Vitaliy. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 Buruk

Ryan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
I enjoyed the room and the amenities here however there were definitely a few issues. For one when we parked our car in the lot the person at the front desk told us is was 40 dollars a day. Which I was willing to pay, but when it came time to pay at the end she told us that there was an additional 27 dollars a day on top of that. It completely not fair and very misleading. Also When we showed up to the hotel there was an extra 150 fee when we checked. I was under the impression we had already payed for fees and the nightly rate online. I felt this was all very dishonest and misleading. I would not recommend this hotel to others.
Menginap 5 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 16 Apr 2024
Aloha Ryan. Thank you for providing your invaluable. We sincerely apologize if you were not properly informed of our daily resort charge. Our management team will be in contact with you to discuss further into this matter.

8/10 Bagus

Steven Edward

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Rooms need a microwave. Property is going through remodel. Overall great.
Menginap 5 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 16 Apr 2024
Aloha Steven. Thank you for sharing your feedback with us. We are happy to share that we offer microwaves upon request. We sincerely apologize you were not properly informed. We look forward to welcoming you back post renovation to experience the true essence of the OHANA East!

8/10 Bagus

Maria Corazon, Bowmanville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Stayed at Ohana Waikiki East for 18 nights. Great location to Waikiki Market across the street, Royal Hawaiian Centre and International Marketplace. The hotel was undergoing renovations during our stay and unfortunately could not experience their new lobby - I'm sure it will be great. Staff was accomodating with our requests for ice and housekeeping items. The newly renovated rooms are nice, only thing missing is a microwave and maybe a larger fridge. Please add heating to the pool - it was too cold for swimming during our stay and we ended up going to the beach instead.
Menginap 18 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 16 Apr 2024
Aloha Maria. Thank you for being a valued guest at the OHANA East and sharing your positive feedback with us! Our central location allows guests access to all that Waikiki has to offer. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Sangat Bagus

Askar

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 3 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Mahalo Askar for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
close to everything and staff are very friendly.room is nice except for the bed
Menginap 5 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 16 Apr 2024
Aloha Jennifer. Thank you for being a valued guest at the OHANA East and taking the time to share your wonderful experience with us. Our central location allows guests access to all that Waikiki has to offer. We look forward to welcoming you back at the OHANA East.

10/10 Sangat Bagus

Florian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Top
Menginap 21 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 2 Mei 2024
Mahalo Florian for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Sandra, highland

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room was remodeled and beautiful. Waikiki and restaurants were accessible and near by walking distance
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 10 Apr 2024
Aloha Sandra. Thank you for being a valued guest at the OHANA Waikiki East by OUTRIGGER. We appreciate your wonderful feedback on our newly renovated rooms. We hope to welcome you back after our completion of our renovation. Warm Island Regards, OHANA Waikiki East by OUTRIGGER.

6/10 Cukup Baik

Joyce

Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 10 Apr 2024
Aloha Joyce. Thank you for your feedback. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

catherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I booked 2 rooms (family trip) first nite the room next to my nieces the guest were very loud and my nieces couldn’t sleep until 4am they said they called security and nothing was done very disappointed….I was not aware that construction was going on, on the property and across the street. Across the street they started at 7am ugh!!!! Really… but that’s not the hotels fault,overall the staff was very nice and clean will I stay there again yes I will
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 10 Apr 2024
Aloha Catherine. Thank you for being a valued guest at the OHANA Waikiki East by OUTRIGGER. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We know our management team has been in contact with you. We thank you for your understanding. Warm Island Regards, OHANA Waikiki East by OUTRIGER.

6/10 Cukup Baik

Akiko

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 10 Apr 2024
Aloha Akiko. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Kevin Byron

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Renovation taking place, but we were aware of that. A minor inconvenience well worth it considering reduced price because of it
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 10 Apr 2024
Aloha Kevin Byron. Thank you for providing your feedback with us. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We hope we get the chance to welcome you back after our completion. Warm Island Regards, OHANA Waikiki East by OUTRIGGER.

4/10 Buruk

Thomas

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was under construction, loud and noisy. There was a day that we lost warm water and the hotel had to do an emergency shutdown from 8 AM to 1 PM, very inconvenient especially since we had outdoor events planned early in the morning, so we couldn't wash up properly. Great service from the staff, but we were not aware of this prior to booking this property, I would have booked elsewhere if I knew that the construction was going to be happening during our stay.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 10 Apr 2024
Aloha Thomas. Thank you for providing your invaluable feedback. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy.

6/10 Cukup Baik

Roseana

Disukai: Staf & layanan
I was unaware that the hotel was under some construction until I checked in. Could not use the pool so had to go to another hotel which I preferred not to do. Otherwise it was a pleasant stay
Menginap 4 malam pada bulan April 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 10 Apr 2024
Aloha Roseana. Thank you for sharing your feedback with us. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy.

6/10 Cukup Baik

Minoru

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 23 Apr 2024
Aloha Minoru. Mahalo for your feedback. We hope you enjoyed your stay with us! If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 Cukup Baik

Mara

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The location was great with lots of shopping and restaurant options and a quick walk to Waikiki beach. The staff were awesome as well but the hotel was under renovation and I wasn’t informed of the construction. There was no hotel lobby and the elevators were a little confusing, and the rooms we stayed in were musty with very thin walls.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 4 Apr 2024
Aloha Mara. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bagus

Jesus Hector tapia

Disukai: Kebersihan, staf & layanan
Property is a little out dated compared to other hotels its old
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari OHANA Waikiki East by OUTRIGGER Management pada tanggal 4 Apr 2024
Aloha Jesus Hector Tapia. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management