Aloha Keiichi, Mahalo for choosing The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Mahalo,Shay ChowFront Office Manager

Dear Caleb, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited! It is always wonderful to see when our guests are able to enjoy everything about our hotel, and we appreciate you highlighting our excellent service. It was a pleasure to know you also loved our convenient location. On behalf of everyone at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, we invite you to revisit us soon.Mahalo,Shay Chow,Front Office Manager

Aloha Ted, Mahalo for sharing your experience. We are grateful for your acknowledgment of the excellent service you received and also the beautiful views from your room. We are also glad you liked our lovely property. Having said that, we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. It was a pleasure serving you, and we hope to welcome you again. "Mahalo,Shay ChowFront Office Manager

Aloha Ronald, Mahalo for staying at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. It is a pleasure to know you liked all of our services and amenities. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Mahalo,Shay Chow,Front Office Manager

Aloha Reiko, Mahalo for your outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with an excellent stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We look forward to your return and wish you all the best with your future travels.Mahalo,Shay Chow,Front Office Manager

Aloha Guest, Mahalo for the excellent review and for taking the time to tell us about your stay. We are pleased that you were impressed with our outstanding service, accommodations, and amenities. We will be sure to share your enthusiastic compliments with our staff. Waikiki always has something exciting going on, so we are glad to know you will visit us every time you return. Until then!Mahalo,Shay ChowFront Office Manager

Aloha Jennifer, Mahalo for sharing your kind words with The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are delighted to receive your feedback about your recent stay at the resort. The scent of gardenia truly adds to the serene ambiance of our property, and we are thrilled that you found it to be incredible. It's wonderful to hear that our associates provided exceptional service throughout your visit. We do take pride in preserving the historic charm of our property and are pleased that you enjoyed the vibes it exudes. We can't wait to have the pleasure of welcoming you back for another memorable stayMahalo,Shay Chow,Front Office Manager

Aloha Amro, Mahalo for your recent stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and for posting such a great rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Shay ChowFront Office Manager

Aloha Patricia, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are delighted to hear that you enjoyed your stay at our historic property on the beautiful island of Oahu. Your positive review greatly encourages us, and we are grateful for your kind words. Mahalo once more; we look forward to welcoming you again should your travels bring you back to Hawaii.Mahalo,Shay Chow,Front Office Manager

Aloha Janice, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Royal Hawaiian, a Luxury Collection Resort, Waikiki; we hope to see you again soon. Mahalo,Shay Chow,Front Office Manager

Aloha Carolyn, Mahalo for taking the time to rate your visit. We are pleased to know you loved our wonderful property and hope that overall you had a great stay, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Mahalo for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Mahalo,Shay Chow,Front Office Manager

Aloha Michael, Mahalo for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and taking the time to share your experience. We are delighted to know that our beautiful and historic property made your stay memorable. We also appreciate you mentioning our convenient location, and we are grateful for your recommendation. We look forward to welcoming you back soon.Mahalo,Shay ChowFront Office Manager

Aloha Victor, Mahalo for reviewing your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you revisit so we can show you all the wonderful aspects of our hotel that make us a great choice when visiting Waikiki.Mahalo,Shay Chow,Front Office Manager

Aloha Ed, Mahalo for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Mahalo,Shay ChowFront Office Manager

Aloha Keith, Mahalo for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and for sharing your review. We are delighted to know that our historic property and beach location made your visit a memorable experience. It was a pleasure to host your stay, and we look forward to welcoming you back soon.Mahalo,Shay ChowFront Office Manager

Aloha Sally, Mahalo for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and for sharing your review. We are delighted to know that you had an exceptional visit and that our courteous associates provided you with the thoughtful hospitality we are known for. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Mahalo,Shay ChowFront Office Manager

Aloha Hee Sung, Mahalo for choosing to stay with us and sharing your review. We are glad that you had a pleasant time with us overall and that our location was perfect for your plans. It was a pleasure to host your visit, and we hope you will revisit us the next time you visit Waikiki.Mahalo,Shay ChowFront Office Manager

Aloha William, Mahalo for choosing to stay with us. We are sorry to learn about the issues you encountered with your room. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. Please also know that we aim to provide clear communication regarding additional services and fees to avoid any surprises for our guests. Your comments are invaluable to us as we continuously seek ways to improve our services and guest satisfaction. On the positive side, we appreciate you mentioning our friendly associates, notably Jackie. We hope you will give us another opportunity to provide you with a better stay on your next visit to the area.Mahalo,Shay ChowFront Office Manager

Aloha Rachel, Mahalo for the review of your stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We appreciate you mentioning that you liked our convenient location and the refreshing scent in the hallway. We are happy you enjoyed your time with us, and we look forward to welcoming you back soon.Mahalo,Shay ChowFront Office Manager

Aloha Shikhar, Mahalo for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a great stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Mahalo,Shay ChowFront Office Manager

Aloha Ms. Lee, Mahalo for your reviewing your stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. It is wonderful to hear how much you and your family enjoyed your time with us and loved all that we have to offer. We appreciate your feedback and hope to see you all again on your next visit to the area.Mahalo,Shay Chow,Front Office Manager

Aloha Mr. Hamilton, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Royal Hawaiian, a Luxury Collection Resort, Waikiki; we hope to see you again soon. Mahalo,Shay Chow,Front Office Manager

Aloha Naoya, Mahalo for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our resort. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Royal Hawaiian, a Luxury Collection Resort, Waikiki.Mahalo,Shay Chow,Front Office Manager

Aloha Bao, Mahalo for choosing our resort. Your comments are greatly appreciated, and we want to thank you for taking the time to share them. We understand that certain aspects of your visit didn't meet your expectations, and for that, we apologize. Upholding exceptional standards, both in service and the overall feel of our hotel, is of utmost importance to us. Your feedback will be thoughtfully shared with the relevant team members as we plan for the future. We sincerely hope you will grant us another opportunity to serve you during your next visit to the area.Mahalo,Shay Chow,Front Office Manager

Aloha Takafumi, Mahalo for choosing The Royal Hawaiian, a Luxury Collection Resort, Waikiki again. We are delighted you enjoyed our beautiful property and fantastic service. It was a pleasure hosting you once again, and we look forward to welcoming you again soon. Mahalo,Shay Chow,Front Office Manager

Aloha Kimberley, Mahalo for staying at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, while visiting Honolulu. We are delighted to hear that your experience with us was exceptional and perfectly suited to your needs. Mahalo for choosing our resort, and we look forward to the opportunity to host you again for another wonderful stay.Mahalo,Shay Chow,Front Office Manager

Aloha Shahram, Mahalo for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Royal Hawaiian, a Luxury Collection Resort, Waikiki.Mahalo,Shay Chow,Front Office Manager

Dear Bernadette, Thank you for choosing The Royal Hawaiian, a Luxury Collection Resort, Waikiki and sharing your experience. We are glad to know that you enjoyed the beautiful landscape and historic architecture and liked our spacious accommodations. We are also happy that you enjoyed the delicious baked goods from our Royal Hawaiian Bakeryand that our staff provided you with exceptional service and made great suggestions for excursions. We will certainly share your compliments with them. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Mahalo,Shay ChowFront Office Manager