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Ulasan untuk Cititel Express Ipoh

3 out of 5
Cititel Express Ipoh
2, Jalan S. P. Seenivasagam, Ipoh, Perak Darul Ridzuan

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 130 dari 611 ulasan" "
Penilaian 8 - Bagus. 304 dari 611 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 611 ulasan" "
Penilaian 4 - Buruk. 36 dari 611 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 611 ulasan" "

8,0/10

Kebersihan

7,8/10

Staf & layanan

7,2/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Dave

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent comfortable room for the price. Convenient location to visit old town.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari rsvn pada tanggal 14 Mei 2024
Dear Dave,Really happy to know that you had a pleasant stay with us. Please stay with us again whenever you come to Ipoh.

8/10 Bagus

lee chee

Disukai: Kebersihan
good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Admin pada tanggal 15 Apr 2024
Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

8/10 Bagus

Roger

Disukai: Kebersihan, staf & layanan, fasilitas
It was oddly organised check-in. I was pestered to choose breakfast at 15:00 the previous day. There were only 2 power points in the room. A window latch was very broken. Mostly it was very comfortable
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari rsvn pada tanggal 29 Mar 2024
Dear Roger,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Bagus

Christine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel, newly refurbished, very friendly staff. Unfortunately they don’t offer evening meals.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari rsvn pada tanggal 25 Mar 2024
Dear Christine,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
If you come with car, forget about this hotel. Totally forget about it. Find other hotel. The parking provided is worst. I came with my family, 2 cars. One is suv, another one myvi. The suv can't fit in the stacked parking (they use 2 level stacked parking), while they say myvi can fit, but apparently myvi also can't fit. Then they asked you to park wherever the hell guest parking for hotel which was not in hotel compound. After park, you need to walk 3-5 minutes to hotel. And there's only like less than 15 parking spot in hotel parking area. Furthermore, there's one so called OKU parking spot which we were not allowed to park there. Fine. Then come one Porsche swooped in and park there. The guard didn't even say anything. So double standard. If the services this poor, why charge so expensive for a room. Room also small. Aircond also take time to feel cold. Just charge RM100 then we won't be so angry with this kind of poor services.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari rsvn pada tanggal 27 Feb 2024
Dear Guest,Thank you for choosing Cititel Express Ipoh. We appreciated on your good reviews. We are looking into this parking issue seriously and definitely we will work rapidly and move beyond in order to fulfil the guest satisfaction.

6/10 Cukup Baik

Peter

Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari rsvn pada tanggal 27 Feb 2024
Dear Peter,Thank you and see you again.

10/10 Sangat Bagus

Colleen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We do enjoyed our stay at Citetel! Convenient location, easy access to both Old & New Town! Near good restaurants! Great staff! Fantastic breakfast!!
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari rsvn pada tanggal 24 Feb 2024
Dear Colleen,We are glad to hear that you have enjoyed your stay with us. Can’t wait to welcome you again.

8/10 Bagus

Ken Lee Lawrence

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel has been refurbished so looks nice, chic, comfortable. The room closet was an open concept, interesting. The cafe floor was still being refurbished when we were there. Staff and security guards were friendly. As the parking lots are limited, the hotel utilizes lifts to allow for 2 cars to occupy the same spot. The guards were helpful when we needed to park. The high water pressure from the bath shower was the best! Location is within walking distance of a variety of cafes, coffee shops, a food court, pubs and tourists attractions. A 7Eleven, which connected to the hotel lobby was convenient for a getting a quick drink or snack. There was a wide selection of free movies so the tv was stuck to that channel. A water cooler was available in the corridor. If you needed to boil water, there was a kettle in the room.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari rsvn pada tanggal 15 Feb 2024
Dear Ken Lee,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Bagus

Viet

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A quite hotel and affordable
Tanggapan dari rsvn pada tanggal 8 Feb 2024
Dear Viet,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Bagus

Trixy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Average place but staff assistance is a bonus.
Tanggapan dari rsvn pada tanggal 5 Feb 2024
Dear Trixy,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Bagus

kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were all feiendly, room and common areas were very clean, and the location is great. The hotel will be even better when the renovations on the 12th floor are finished
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Kevin,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Bagus

Toshio, Georgetown

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Toshio,Thank you and see you again.

10/10 Sangat Bagus

kooi keen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Kooi Keen,Thank you and see you again.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
下水の匂いと他の部屋からの雑音がひどい。
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Guest,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Bagus

Tee Hian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service is good
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Tee Hian,Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

8/10 Bagus

SAY KEE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Limited parking lots within the building. Did not provide shampoo and body lotion. Very professional n friendly security and staff. Good wifi. Convenient 7-11 at lobby
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Say Kee,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

10/10 Sangat Bagus

Lin Seng

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Lin Seng,Thank you and see you again.

10/10 Sangat Bagus

Zhafran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Zhafran,Thank you and see you again.

8/10 Bagus

Siew Cheng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Siew Cheng,Thank you and see you again.

8/10 Bagus

Wai Meng

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari rsvn pada tanggal 31 Jan 2024
Dear Wai Meng,Thank you and see you again.

10/10 Sangat Bagus

WAI MING

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Admin pada tanggal 31 Okt 2023
Thank you for staying with us

2/10 Sangat Buruk

Hangrak

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dirty. Stay away
The hotel is old. They are trying to do some renovations. The pillows smell like sweat, the bed is dirty. Towels are old and dirty. Didn’t feel comfortable at all.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Admin pada tanggal 27 Okt 2023
Dear Hangrak,Thanks for the comments.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Convenient
6th floor onwards were renovating. Near to Ipoh old town and Ipoh Railway Station.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari rsvn pada tanggal 11 Okt 2023
Dear Guest,Thank you and see you again

6/10 Cukup Baik

Jane

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Be ware of the hidden cost 'Tourism Tax' which is not mentioned on booking site. Not much restaurants around the area at night. This is an old street town, you need to go to new street town for all popular dining.
Menginap 3 malam pada bulan September 2023
Tanggapan dari rsvn pada tanggal 11 Sep 2023
Dear Jane,Thank you and see you again.

8/10 Bagus

Agnes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The hotel is much closer to the train station than it looks on the map. One can easily walk to the hotel from the train station with no problem. We arrived in the dark and when it was raining hard and had to take the taxi to the hotel. In the morning when we walked round the area we found the hotel really close to shops and restaurants in the city. The only problem is the bus or long distance coach station is a long way off the city and almost half an hour's taxi ride. You want to catch the coach to Cameron Highlands beware of the distance of the coach terminal and the city and give yourself plenty of time.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari rsvn pada tanggal 7 Sep 2023
Dear Agnes,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

10/10 Sangat Bagus

kiyoshi

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari rsvn pada tanggal 7 Sep 2023
Dear Kiyoshi,Thank you and see you again.

10/10 Sangat Bagus

KAH KIAT

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari rsvn pada tanggal 14 Jun 2023
Dear Kah Kiat,Thank you and see you again.

10/10 Sangat Bagus

Lim Yeong

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Value for money
Menginap 1 malam pada bulan April 2023
Tanggapan dari rsvn pada tanggal 3 Mei 2023
Dear Lim Yeong,Thank you and see you again.

10/10 Sangat Bagus

Wui Mui Audrey

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
As you enter the hotel lobby and the room, there is a very nice fragrance that the hotel uses. There is a 7-11 store that is next to the hotel - very convenient. Hotel Staff are friendly and efficient. Hotel's location is a short walk to the old town of Ipoh where there are many eateries and shops to buy traditional foods. Not much amenties available - eg no shampoo or conditioner given, no room slippers or laundry bag given. Housekeeping staff need to be trained - to ensure that the room is properly cleaned and made up, towels are removed and changed daily, toilet bowls are cleaned properly, I did provide feedback to the reception staff and they were very efficient that they immediately contacted the housekeeping supervisor and rectified the matter. Was very pleased with the reception staff's attitude and efficiency.
Menginap 3 malam pada bulan April 2023
Tanggapan dari rsvn pada tanggal 28 Apr 2023
Dear Wui Mui Audrey,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Bagus

James

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 17 Apr 2023
Dear James,Thank you and see you again.

6/10 Cukup Baik

TAKASHI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
冷蔵庫は設置して欲しい。 金庫が使えなかった。 アメニティーが不十分。 コンビニが1Ｆにあり便利。
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 27 Mar 2023
Dear Takashi,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

2/10 Sangat Buruk

Ravindran

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of the worse hotels I ever stayed. The receptionist soo was rude. A fat lady, not willing to answer your question at all. Talk like we owe her money. After that, parking is another nightmare. So little and narrow. once we park have to hand over the key to them. they will repark our cars as they wish. won't recommend this hotel at all. there are plenty of nice hotels around there. if they give me a free stay also I would not consider to stay there again.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 10 Mei 2024
Dear Ravindran,Thank you for staying with us. Appreciate your comments.

8/10 Bagus

Siti Aisyah Mardhiah binti Maheran

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ive upgraded to the 2 queen beds bedroom. Pros: -clean. Its not carpeted, thus feels cleaner -safe. Many guards around. -next to 24-7 7eleven -parking at hotel basement & got extra parking space around 2 minutes walking time -good water pressured shower -near kinta waterfront -near concubine lane -near padang ipoh -fast lifts -very helpful n welcoming receptionist -got iron n ironing board -got safe box -got water heater -free 4 bottled water minerals, 2 sachet instant coffee, 2 sachet green tea, 2 set toothbrush sets, 2 shower caps cotton bud, 1 small soap, 1 soap dispenser at the showe -got working water heater like coway at each level of the hotel aisle Cons: -the aircond could hv been better. Maybe frequent aircond filter change. My sisters had viral flu after return from d hotel. Maybe bcoz the aircond too cold? -extra parking space around 2 minutes walking time. Not really far, but the idea of have to cross the street sometimes scares me -hotel lobby is juz after a sharp corner -mini fridge not working
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 20 Mar 2023
Dear Siti Aisyah,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The main entrance opens right on a busy street. Other than that it is a great location.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 20 Mar 2023
Dear Daniel,Thank you and see you again.

6/10 Cukup Baik

shu ling Thomas

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 16 Mar 2023
Dear Shu Ling,Thank you and see you again.

6/10 Cukup Baik

Chi Wai

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Locat Locat locat
Central location at Chinatown is all this room about. It is also clean. Why there is always a smell in room? Walking distance to old street town n train station. Helpful n friendly staff.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 14 Mar 2023
Dear Chi Wai,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gutes Preis- Leistungsverhältnis, in Bahnhofsnähe gelegen, am Rand der Chinatown
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari rsvn pada tanggal 14 Mar 2023
Dear Peter,Thank you for staying at Cititel Express Ipoh. Yes, indeed the location is great, nearby Ipoh Heritage Walk. You can easily enjoy Ipoh local food, drinks, desserts, visit museums and other attractions.

8/10 Bagus

Nor Himazian

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari rsvn pada tanggal 7 Mar 2023
Dear Nor Himazian,Thank you and see you again.

8/10 Bagus

Wong Sie Hien

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari rsvn pada tanggal 24 Feb 2023
Dear Wong Sie Hien,Thank you and see you again.

8/10 Bagus

karen tok

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The location is strategic. We booked a room for 4 adults, but toiletries sets only has 2 sets. There is no charging plugs by the beds. Only at the study/make up/coffee table. So this is a problem for all 4 adults trying to charge our gadgets. a bit inconvenient. We booked with breakfast included. It is a very simple breakfast which is alright, unfortunately, the coffee served is already mixed with sugar. We end up leaving without coffee. Unhappy. Lastly, the parking space is very limited and tight.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari rsvn pada tanggal 20 Feb 2023
Dear Karen Tok,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari rsvn pada tanggal 20 Feb 2023
Dear Andrew,Thank you and see you again.

6/10 Cukup Baik

Priscilla

Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The parking is lousy! The double tier parking is not just inconvinient but also risky. Electricity tripped off while i was getting ready to attend a function. The hair dryer which was attached to the power point caused it when i switched it on. The deposit of RM50 collection was so back dated. They dont accept any other form of payment other than cash. Like come on, we are in 2022. At least a QR payment ? What if you have customer's checking in middle of night and have no cash or credit card. You expect them to walk to the nearest bank? Cititel used to be one of the good service provider but the standards has terribly gone down. Do something according to the evolution.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari rsvn pada tanggal 4 Feb 2023
Dear Priscilla,Thank you for staying with us. Appreciate your comments. We will forward this message to the respective department and improve our service in future. Look forward to welcoming you again.

8/10 Bagus

Su-Lynn Jilian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a pleasant stay here, hotel rooms are clean with in-room movie channels. Staffs are friendly and always greet with a smile, security guards too! Plus point, water pressure is great! Only downside, no fridge/chiller in the room.
Tanggapan dari rsvn pada tanggal 3 Feb 2023
Dear Su-Lynn Jilian,Really happy to know that you had a pleasant stay with us. Please stay with us again whenever you come to Ipoh.

8/10 Bagus

King Heng

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari rsvn pada tanggal 26 Jan 2023
Dear King Heng,Thank you and see you again.

10/10 Sangat Bagus

Zakirah

Tanggapan dari rsvn pada tanggal 7 Mar 2023
Dear Zakirah,Thank you and see you again.

10/10 Sangat Bagus

Tong Ming

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checking in is strictly at 3pm and registration process is rather slow. But otherwise this hotel is value for money located in the quiet part of old town close to Concubine Street and Ipoh Padang/Birch Memorial Clock. Grab car takes you anywhere in Ipoh at low cost.
Tanggapan dari rsvn pada tanggal 13 Jan 2023
Dear Tong Ming,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Bagus

Thiew Kheng, Damansara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is a short walking distance to the train station and also near to many eateries shops and cafes. Very convenient.
Tanggapan dari rsvn pada tanggal 10 Jan 2023
Dear Thiew Kheng,Thank you for staying at Cititel Express Ipoh. Yes, indeed the location is great, nearby Ipoh Heritage Walk. You can easily enjoy Ipoh local food, drinks, desserts, visit museums and other attractions.

8/10 Bagus

Ratnasingam Yedhasshree Kalaivani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walking distance to many attractions. The hotel provides additional car parking area across street , if the one at the property is full.
Tanggapan dari rsvn pada tanggal 28 Des 2022
Dear Ratnasingam,Thank you for staying with us. Appreciate your good comments and look forward to welcoming you again.

8/10 Bagus

Siow Har

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location, clean, lots of movies to watch
The hotel is situated right at a cross junction. There is a 7-11 directly below the hotel, which is great when you need to get stuffs urgently.. The hotel is easily walkable to nearby eateries as well as train station if luggage is not too heavy. Love the huge selection of movies on the TV. Will probably not get enough time to finish watching all the shows.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari rsvn pada tanggal 17 Des 2022
Dear Siow Har,Thank you for staying with us. Appreciate your comments and look forward to welcoming you again.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay for a night. Reasonable price.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari rsvn pada tanggal 8 Des 2022
Dear Guest,Thank you and see you again.