401 Boulevard Jend Sudirman, Lippo Village 1300, Curug, Banten
Ulasan
8,0
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 57 dari 176 ulasan" "
Overall bagus.
Hanya perlu renov, terutama kamar mandi
Alfred
Menginap 1 malam pada bulan Oktober 2022
6/10 Cukup Baik
noki, jakarta
15 Jul 2018
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Nice big pool
Love the pool and sport facilities, the room was just okay and amenities is average.
noki
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Edward pada tanggal 19 Jul 2018
Dear Noki,
Thank you for choosing Aryaduta Lippo Village as your preferred hotel to stay and thank you for your rating!
We are looking forward to having you again as our guest in the hopefully near future.
Warmest Regards,
Edward Sugiharto
Marketing & Communications Manager
8/10 Bagus
Titha, Belgium
28 Agu 2017
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Comfortable but noisy, i can hear sound from neighbor room and the corridor.
Titha
Menginap 1 malam pada bulan Agustus 2017
Tanggapan dari Alvi A. Mardani pada tanggal 4 Sep 2017
Dear Titha,
I would like to thank you for your time to provide us your feedback during stay with us recently.
I'm happy to learn that overall you enjoyed your stay with us. Your feedback has been shared with the team for our evaluation and improvement in the future. Once again, thank you and looking forward to welcoming you back in the future.
Best regards,
Alvi A. Mardani
Check in dan check out sangat cepat. Staff juga sangat membantu dan ramah. Hanya kamar mandi terkesan kuno dan bathtub nya agak kecil
Jeffrey
Tanggapan dari General Manager pada tanggal 21 Feb 2017
Dear Pak Jeffrey,
Terima kasih telah menginap di Aryaduta Lippo Village. kami senang mengetahui masa tinggal anda menyenangkan. dan kami juga berterima kasih atas partisipasi anda dalam berbagi pengalaman menginap anda. kami tunggu kunjungan anda berikut nya.
Alvi A. Mardani - Front Office Manager
Tanggapan dari Alvi A. Mardani pada tanggal 11 Okt 2022
Dear Mr. Yasuji,We do apology for the inconvenience because of keylock, we have fixed it immediately.Once again we do apology and thank you for your reviewBest regards,Alvi A. MardaniFront Office Manager
10/10 Sangat Bagus
Malcolm
11 Agu 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are excellent and go above and beyond to look after guests
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Large property, Megamall next door with tons of dining options. Large selections of breakfast items at the hotel. Nice pools, especially for kids. Comfortable bed, very pleasant stay
Traveler terverifikasi
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Rebecca pada tanggal 6 Feb 2020
Dear Valued Guest,
Thank you for kind feedback, we are very happy to know that you are highly satisfied with our hotel, especially with our breakfast, our pools, and the strategic location that we have. Your satisfaction is our priority, and we will always strive to maintain our service quality.
It is our pleasure to serve you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
8/10 Bagus
Traveler terverifikasi
13 Jan 2020
Disukai: Staf & layanan, fasilitas
It is okay.
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Rebecca pada tanggal 31 Jan 2020
Dear Valued Guest,
Thank you for your feedback, it is greatly appreciated. We are happy to know that you had a pleasant stay with us. Our goal is your satisfaction, and we will always strive to improve our service quality.
Warmest regards,
Rebecca Stephany
Guest Experience
6/10 Cukup Baik
NG PENG
Traveler bisnis
12 Des 2019
Noisy air con and control spoilt
NG PENG
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Rebecca pada tanggal 17 Des 2019
Dear Ng Peng,
Thank you for your review. We would like to apologize for the inconvenience. Rest assured that our colleagues have immediately investigated and now the issue has been fixed.
Once again we are sorry for the unpleasant experience, we hope we would have the chance to change your impression about our hotel.
Warmest regards,
Rebecca Stephany
Guest Experience
6/10 Cukup Baik
Traveler terverifikasi
22 Nov 2019
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Like: staff,food,near Mall/hospital
Didn’t like: very hard bed/terrible, bitten by mosquitos inside bedroom while asleep, ants in room, gaps at door, stains at sheer white curtain behind TV inside bedroom. Living room Furnitures/seats pillows are dirty.
Traveler terverifikasi
Menginap 3 malam pada bulan November 2019
Tanggapan dari Rebecca pada tanggal 25 Nov 2019
Dear Valued Guest,
Thank you for your sharing your review. We were most concerned to read of your experience and please accept our sincere apologies if our services did not meet your expectations.
Your feedback is valuable to us and we will ensure to escalate this issue to related departments for better improvements.
We do hope we can welcome you back again and change your impression to our hotel.
Warmest regards,
Rebecca Stephany
Guest Experience
Dear Kyoungwon,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us a wonderful rating. We are very delighted to know that you are happy with our service and facilities. Your satisfaction is our priority, and we will continue to strive to maintain our excellent service and improve it each and every stay.
It is an honor to be of service to you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
Dear Boon Tong,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such very good rating. We are very delighted to know that you are happy with our service and facilities. Our goal is guest satisfaction, and it looks like we achieved it with you. We will continue to strive to maintain our excellent service and improve it each and every stay.
It is an honor to be of service to you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
Dear Yong Keun,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such very good rating. We are very delighted to know that you are happy with our service and facilities. Our goal is guest satisfaction, and it looks like we achieved it with you. We will continue to strive to maintain our excellent service and improve it each and every stay.
It is an honor to be of service to you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
Dear Joyce Wang,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such good rating on Hotels.com. We are very delighted to know that you are happy with our service and facilities. We will continue to strive to maintain our excellent service and improve it each and every stay.
It has been our pleasure to serve you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
10/10 Sangat Bagus
Traveler terverifikasi
13 Okt 2019
Traveler terverifikasi
Menginap 7 malam pada bulan Oktober 2019
Tanggapan dari Rebecca pada tanggal 31 Okt 2019
Dear Valued Guest,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such very good rating. We are very delighted to know that you are happy with our service and facilities. Our goal is guest satisfaction, and it looks like we achieved it with you. We will continue to strive to maintain our excellent service and improve it each and every stay.
It is an honor to be of service to you, and we look forward to welcoming you back in Aryaduta Lippo Village..
Warmest regards,
Rebecca Stephany
Guest Experience
4/10 Buruk
Traveler terverifikasi
8 Okt 2019
Tidak Disukai: Kondisi & fasilitas properti
Traveler terverifikasi
Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari Rebecca pada tanggal 9 Okt 2019
Dear Valued Guest,
Thank you for sharing your review. We regret that you had unpleasant stay and we would like to apologize for it. However, we would very much appreciate it if you could share further details with us on how to improve your experience in our hotel. Please feel free to reach out to us on guestexperiencealv@aryaduta.com, it will be our pleasure to discuss with you on how we can improve your satisfaction. Our main goal is guest satisfaction, and we strive everyday to make it better each stay.
I hope we can sort it out as soon as possible and change your impression about our hotel.
Warmest regards,
Rebecca Stephany
Guest Experience
It was an amazing stay at aryaduta village karawaci. Staffs are friendly, nice foods and nice pools. Will come back again for sure
Justinus Iwan
Menginap 1 malam pada bulan September 2019
Tanggapan dari Rebecca pada tanggal 31 Okt 2019
Dear Justinus,
Thank you for sharing your experience and giving us such a very good rating. We are very delighted to know that you had amazing stay with us, that you are highly satisfied with our service, our pool and our food. Our goal is guest satisfaction, and it looks like we achieved it with you. We will continue to strive to maintain our excellent service and improve it each and every stay.
It has been our honor to serve you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
Dear Munyong,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such very good rating. We are very delighted to know that you are happy with our service and facilities. Our goal is guest satisfaction, and it looks like we achieved it with you. We will continue to strive to maintain our excellent service and improve it each and every stay.
It is an honor to be of service to you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
8/10 Bagus
RumiaSilitonga, California, USA
Bepergian bersama keluarga
24 Sep 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quietness, near the shopping center, restaurants.
This is an old hotel. Needs renovation/ make over.
RumiaSilitonga
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rebecca pada tanggal 5 Nov 2019
Dear Rebecca,
Thank you for taking the time to give us a good review. We are very pleased to know that our location is an advantage to your needs. In regards to renovation, rest assured that we will escalate your comment to respective department for further improvement.
It has been our honor to serve you, and we look forward to welcoming you back soon in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
Hotel room toilet was a little old but had clean water, good pressure and temperature for the shower. The room looks a little old but the hotel does not compensate on the quality of the bed and towels provided. The bed and pillows were comfortable, which provided a really good night’s sleep. Breakfast was great! There was a wide variety of food, both asian and western, and everything tasted great. Location was near to big malls and the area felt really save. Great place for families or relaxation. Worth the price as well.
Germaine
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rebecca pada tanggal 5 Nov 2019
Dear Germaine,
Thank you for taking the time to share your review on Hotels.com.
We would like to take this opportunity to thank-you for choosing Aryaduta Lippo Village.
We are pleased to read that you had an excellent stay with us.
Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them.
We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services.
Thank you for your recommendation and we hope to welcome you back again in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
Dear Derek,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such very good rating. We are very delighted to know that you are happy with our service and facilities. Your satisfaction is our priority, and we will continue to strive to maintain our excellent service and improve it each and every stay.
It is an honor to be of service to you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Rebecca Stephany
Guest Experience
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
hyunman
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Edward pada tanggal 11 Jun 2019
Dear Hyunman,
Thank you for choosing Aryaduta Lippo Village as your preferred hotel to stay and thank you for your rating!
We are happy to know that you enjoyed your stay and we are looking forward to having you again as our guest in the hopefully near future.
Warmest Regards,
Edward Sugiharto
Marketing & Communications Manager
6/10 Cukup Baik
Derek
30 Mei 2019
Disukai: Kebersihan, staf & layanan
My main complaint was the cold breakfast.
You do not put cold food in the trays and expect the overhead lamps to heat it up.
Derek
Menginap 11 malam pada bulan Mei 2019
Tanggapan dari Edward pada tanggal 11 Jun 2019
Dear Derek,
Warmest Greetings from Aryaduta Lippo Village!
Thank you for sharing your experience at Aryaduta Lippo Village. It is our pleasure to have you as our guest.
Your feedback regarding the breakfast is invaluable in our effort to assess and continually improve our food and beverage.
We look forward to welcoming you back in the hopefully near future.
Kindest Regards,
Edward Sugiharto
Marketing & Communications Manager
8/10 Bagus
DONGSHIN
21 Mei 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
방음이 않되어 밖의 소음에 씨그러움
BATHROOM MORDEN으로 개선이 필요함
DONGSHIN
Menginap 4 malam pada bulan Mei 2019
8/10 Bagus
Traveler terverifikasi
7 Mei 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Edward pada tanggal 15 Mei 2019
Dear Valued Guest,
Thank you for thank you for your rating for Aryaduta Lippo Village!
Warmest Regards,
Edward Sugiharto
Marketing & Communications Manager
4/10 Buruk
Traveler terverifikasi
Bepergian bersama teman
5 Mei 2019
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Quite place I like.
I don’t like stains on carpet, sofas, chairs and pillows.
Room needs complete renovation.
Traveler terverifikasi
Menginap 7 malam pada bulan April 2019
Tanggapan dari Edward pada tanggal 15 Mei 2019
Dear Valued Guest,
Warmest Greetings from Aryaduta Lippo Village!
Thank you for sharing your experience at Aryaduta Lippo Village. It is our pleasure to have you as our guest.
Your feedback regarding the hotel condition is invaluable in our effort to assess and continually improve our facility.
We look forward to welcoming you back in the hopefully near future.
Kindest Regards,
Edward Sugiharto
Marketing & Communications Manager
8/10 Bagus
Traveler terverifikasi
Traveler bisnis
29 Apr 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pick up service says hotel limousine and I got wasold car that was not at meeting point - wasted 30 minutes trying to locate driver
Very poor service for the price
Traveler terverifikasi
Menginap 3 malam pada bulan April 2019
Tanggapan dari Edward pada tanggal 15 Mei 2019
Dear Valued Guest,
Thank you very much for choosing Aryaduta Lippo Village as your choice of residence while staying in Tangerang. It was a real pleasure to have you staying with us.
However, we really sorry to learn about the area where we did not manage to meet your expectations. We will look into this issues and take corrective actions where appropriate.
But at the moment, the hotel limousine service is never available and we assure you that is never stated in any hotel promotional materials.
We really hope that there will be other occasions for you to come back in the near future.
Warmest regards,
Edward Sugiharto
Marketing & Communications Manager
2/10 Sangat Buruk
Traveler terverifikasi
27 Apr 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No next time
Poor elevators, very stressful.
Only good point is, it's located near malls.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
Tanggapan dari Edward pada tanggal 15 Mei 2019
Dear Valued Guest,
Warmest Greetings from Aryaduta Lippo Village!
Thank you for sharing your experience at Aryaduta Lippo Village. It is our pleasure to have you as our guest and happy to know that our location was an advantage to your needs in Tangerang.
Your feedback regarding the elevators is invaluable in our effort to assess and continually improve our facility.
We look forward to welcoming you back in the hopefully near future.
Kindest Regards,
Edward Sugiharto
Marketing & Communications Manager
4/10 Buruk
Fifi
19 Apr 2019
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Old charming hotel but Need a refurbishment
This hotel already very old and never did a renovation to maintain its charming californian style. The towels are wear off and not white anymore and smelly. The linen also lots of stain and saggy and smelly ( like sweaty smell) not crisp white anymore. The carpet also already stiff and dirty ( i dont dare to take off my sleepers to walk in the room)
Fifi
Menginap 1 malam pada bulan April 2019
Tanggapan dari Edward pada tanggal 15 Mei 2019
Dear Fifi,
Thank you very much for choosing Aryaduta Lippo Village as your choice of residence while staying in Tangerang. It was a real pleasure to have you staying with us.
However, we really sorry to learn about the area where we did not manage to meet your expectations.
We will certainly take the opportunity to share your comments to improve our facility with the rest of the team. We really hope that there will be other occasions for you to come back in the near future.
Warmest regards,
Edward Sugiharto
Marketing & Communications Manager
Dear HYEONSEON,
Warmest Greetings from Aryaduta Lippo Village!
Thank you for sharing your experience at Aryaduta Lippo Village. It was a pleasure to read that you were pleased with our hotel.
We are looking forward to welcoming you back to our hotel very soon and enjoy our hospitality once more.
Kindest Regards,
Edward Sugiharto
Marketing & Communications Manager