Suite Presidensial, 1 Tempat Tidur King | Seprai premium, minibar, brankas, dan meja kerja

Ulasan untuk Fairmont Jakarta

5 out of 5
Fairmont Jakarta
Jl. Asia Afrika No.8, Gelora Bung Karno, Jakarta, Jakarta

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 182 dari 255 ulasan" "
Penilaian 8 - Bagus. 54 dari 255 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 255 ulasan" "
Penilaian 4 - Buruk. 4 dari 255 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 255 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,6/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Bima, Jakarta

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Dinda Dinanty pada tanggal 28 Sep 2023
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Super late check in
This is the second time I stayed in this hotel. And in both times we have to wait until 4pm to get our room. Extra bed was said to be sold out when I check in before 1 pm. And yes, 3 hrs waiting is no joke. If you need to rest early dont choose this hotel. There are plenty other hotels.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 14 Mar 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I have shared your concerns in regards to the timeliness of our room as well as the extra bed availability to related departments for further follow upWe appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Da Hsuan

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 8 Mar 2023
Dear Da Hsuan,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

6/10 Cukup Baik

Elrando

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Dinda F. Dinanty pada tanggal 9 Jan 2023
Dear Elrando,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Elisa

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Dinda F. Dinanty pada tanggal 21 Okt 2022
Dear Elisa,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2020
Tanggapan dari Dinda F. Dinanty pada tanggal 6 Mei 2020
Dear Valued Guest, Thank you for taking the time to share your outstanding review following your stay at Fairmont Jakarta. I am truly pleased to learn that your experience at our Hotel was an enjoyable one. Hopefully your next stay is just around the corner. We are looking forward on welcoming you back in the near future. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very satisfactory stay
Hotel maintenance sangat baik, terlihat terjaga dengan baik. Staff cukup tanggap, sopan dan ramah. Check-in proses cepat dan lancar, pertanyaan2 saya juga dijawab dengan baik dan ramah. Kondisi kamar sangat baik, bersih. Kamar mandi juga surprisingly sangat bersih dan baik kondisinya, tidak terlihat bekas lama. Water pressure sangat baik, posisi lantai untuk drain juga berjalan baik sehingga tidak ada air yang menggenang. Toilet sudah dilengkapi dengan warmer seat, jadi sangat nyaman. Hairdryer-nya asyik sekali, dengan pilihan temperatur dan fan yang sangat baik dan utamanya bersih. Kasur nyaman, hanya di salah satu bagian agak sedikit menurun. In room dining cukup efisien dan tepat waktu, makanan lezat. Breakfast juga tasty, banyak pilihan makanan dan bantuan dari staff sangat membantu saya ketika itu yang harus segera meninggalkan ruangan breakfast, namun ditawarkan untuk take away some pastries. Very helpful and appreciated. Adanya taxi yang standby juga sangat membantu, juga tidak harus mengambil SilverBird, hotel dapat membantu mencarikan Blue Bird juga. Yang membuat convenient juga adalah akses langsung dengan Plaza Senayan (dan dengan menyeberang jalan bisa langsung ke Senayan City). Ada banyak tempat makan, ada supermarket, dan shopping stores. Overall, sangat puas stay di sini. Will be back if I am to go back to Jakarta again.
Menginap 2 malam pada bulan November 2019
Tanggapan dari Dinda F. Dinanty pada tanggal 2 Des 2019
Tamu yang terhormat, Kami sangat menghargai ulasan detil Anda mengenai pengalaman menginap Anda di Fairmont Jakarta. Kami yakin bahwa ulasan Anda akan sangat berguna bagi pembaca lainnya. Senang telah mengetahui bahwa Anda menyukai seluruh fasilitas serta pelayanan yang telah diberikan oleh staf kami sehingga Anda berencana untuk kembali menginap di Hotel kami. Sampai berjumpa kembali di kedatangan Anda selanjutnya Salam Hangat, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

10/10 Sangat Bagus

Asky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2019
Tanggapan dari Evelyn Azalia. Guest Experience Fairmont Jakarta pada tanggal 15 Apr 2019
Dear Asky, Thank you for taking the time to rating Fairmont Jakarta in regards to your recent stay there. Trust that it was a satisfying stay that you gave an excellent rating. Thank you once again for choosing to stay with us and we hope to welcoming you back again soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Need more improvement in front desk and breakfast preparation.
Menginap 1 malam pada bulan Agustus 2017
Tanggapan dari Evelyn Azalia. Guest Experience Fairmont Jakarta pada tanggal 28 Agu 2017
Dear Guest, Thank you for taking the time to gave us a review regarding your previous stay experience. Your feedback about the front desk and breakfast are well received and appreciated. I will share it to the team member for our improvement. Once again thank you and we hope to welcome you back again to Fairmont Jakarta on your next visit.

8/10 Bagus

Lina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bersih dan kamar cukup besar.Hanya lobby terlihat besar tapi kurang hangat suasananya.fasilitas lorong menuju ke mall plasa senayan terlihat kurang nyaman apabila sedang jalan sendiri
Menginap 2 malam pada bulan Juli 2017

10/10 Sangat Bagus

Hadiran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yg nyaman dan bersih
Menyenangkan dan pelayanannya pun ramah2
Tanggapan dari General Manager pada tanggal 3 Okt 2016
Dear Guest, Thank you for your compliments on Fairmont Jakarta. Glad to hear that you had a pleasant stay while enjoying the hotel and its services. Looking forward to welcoming you again to Fairmont Jakarta. Regards, Fairmont Jakarta

8/10 Bagus

Kristian, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel
hotel nya bagus, kamar bagus fasilitas semua bagus, lingkungan disekitar juga dekat mall dll
Yth. Kristian, Terima kasih atas pujiannya tentang Fairmont Jakarta. Kami senang sekali mengetahui bahwa Anda menikmati pengalaman menginap Anda di Hotel kami. Kami harap Anda dapat mengunjungi kami kembali. Terima kasih. Hormat kami, Fairmont Jakarta

10/10 Sangat Bagus

naga, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel with Superb Service
I am very impressed with the service provided by Fairmont Hotel Senayan, They changed me to a room with my likings instantly, the concierge is super fast to understand what the guest wanted. Its Royal Service. Ang guess what this might be the only hotel i have stayed so far that provides me endless Water during my stay. Once the Room Service guy drop me 10 Mineral water bottle at no cost bonus a big Smile. AMAZED.
Tanggapan dari Felicia pada tanggal 16 Jul 2016
Dear Guest, Thank you for taking the time to write a review. Happy to hear that your consider the service at Fairmont Jakarta as superb. We always aim to turn moments into memories, and we hope you had a memorable stay at our Hotel. We look forward to welcoming you again in hopefully not too distant future. Best regards,

10/10 Sangat Bagus

MOHAMMAD, DEPOK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
pengaturan AC kamar tidak mudah dikendalikan (kada
pengaturan AC kamar tidak mudah dikendalikan (kadang diwaktu tertentu suhu berubah secara otomatis ke 24 C), saran sya :sebaiknya kontrol pengaturan suhu AC tidak perlu semi-otomatis karena selera pelanggan terhadap suhu kamar berbeda-beda (lebih baik manual saja)
Tanggapan dari Felicia pada tanggal 2 Jan 2016
Terima kasih atas review-nya. Terima kasih pula atas masukannya perihal pengaturan suhu pendingin kamar. Kami sungguh menghargai masukan Anda.

10/10 Sangat Bagus

MOHAMMAD, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
kontrol AC /pengatur sebaiknya tidak otomatis
luar biasa, makanan dan minuman room service sangat enak sekali, kamar sangat tenang,,cocok untuk bisnis trip yang butuh tidur berkualitas. sayangnya kontrol AC /pengatur sebaiknya tidak otomatis (misalnya saya setup AC untuk suhu 22 tetapi beberapa saat kemudian secara otomatis berubah menjadi 24).
Tanggapan dari Felicia pada tanggal 2 Jan 2016
Terima kasih atas review-nya. Terima kasih pula atas masukannya perihal pengaturan suhu pendingin kamar. Kami sungguh menghargai masukan Anda.

8/10 Bagus

Andree

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Parfait
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dinda Dinanty pada tanggal 15 Mei 2024
Dear Andree,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

4/10 Buruk

Wocky, tucson

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything great !
Menginap 2 malam pada bulan April 2024
Tanggapan dari Dinda Dinanty pada tanggal 15 Mei 2024
Dear Wocky,Thank you for sharing your feedback with us, although we're surprised to see the discrepancy between your comments and the rating provided. We strive to ensure that every aspect of your stay meets or exceeds your expectations, and we regret that we fell short in delivering a five-star experience for you. Your comments are valuable to us as we continuously work to improve our services and enhance the experience for all our guests. If there are specific areas where we can improve, please feel free to share them with us so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional stay. Thank you for choosing our hotel.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 Sangat Bagus

Jason

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Dinda Dinanty pada tanggal 15 Mei 2024
Dear Jason,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 Sangat Bagus

Vladimir

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Dinda Dinanty pada tanggal 15 Mei 2024
Dear Vladimir,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

2/10 Sangat Buruk

Anna

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Dinda Dinanty pada tanggal 22 Feb 2024
Dear Ms. Anna,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If at all possible, would you mind to share more details about the concern you had.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Dinda Dinanty pada tanggal 22 Feb 2024
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

8/10 Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Spacious and convenient.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Dinda Dinanty pada tanggal 22 Feb 2024
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 Sangat Bagus

Savoy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my second stay at The Fairmont and fortunately they've mantained their high quality of service. Our room was spacious and in excellent condition. The staff are warm and polite without being intrusive. Breakfast buffet has a vgood choice of local and international dishes. Just a tip tho, be patient at the reception desk. Some guests take a v long time to check-in or out. When they are busy you may wait awhile. Jakarta Fairmont is a luxury hotel in a nice neighborhood. Highly recommended.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Dinda Dinanty pada tanggal 22 Feb 2024
Dear Savoy,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your second stay at Fairmont and that we were able to maintain our high standards of service for you. It's wonderful to know that your room was spacious and well-maintained, and that our staff provided warm and polite service throughout your stay.We appreciate your tip regarding the reception desk, and we apologize for any inconvenience caused by wait times during check-in or check-out. Rest assured, we continuously strive to improve our efficiency to ensure a seamless experience for all our guests.We're delighted that you found our breakfast buffet to offer a variety of delicious local and international dishes, and we're glad you enjoyed our luxury hotel's neighborhood in Jakarta.Thank you for highly recommending Fairmont Jakarta. We look forward to welcoming you back for another exceptional stay in the future!Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 Sangat Bagus

james

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Dinda Dinanty pada tanggal 22 Feb 2024
Dear James,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 Sangat Bagus

roland

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top notch property and staff
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sun Min

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Sang don

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very kind
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

hiroaki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A quiet and convenient location to many restaurants and two shopping malls…
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Takayuki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
とてもお気に入りのホテルです。 久々の宿泊ですが、スタッフの対応、食事を含めていつも満足しています。
Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Lai Teck

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Rika

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
とても綺麗で落ち着きのあるホテル。 不満な点はありません。大満足です。
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Dr. Mohd Noor Akmal, Banting

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is top notch
Menginap 4 malam pada bulan September 2023
Tanggapan dari Dinda Dinanty pada tanggal 28 Sep 2023
Dear Dr. Mohd Noor Akmal,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Glenn, Tarzana

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is my second time to stay at Fairmont Jakarta and, as usual, I was not disappointed. The rooms are big and drinking water is aplenty. The staff is courteous and polite. The hotel is connected to the Plaza Senayan mall where shops and restaurants are many. Cross the street and Senayan City mall is another place with more shops and restaurants.
Menginap 6 malam pada bulan September 2023
Tanggapan dari Dinda Dinanty pada tanggal 28 Sep 2023
Dear Glenn,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

2/10 Sangat Buruk

Bima, Jakarta

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 12 Jul 2023
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Michael

Traveler bisnis
Best location - quiet and convenient!
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 3 Jul 2023
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Michael

Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 12 Jul 2023
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

8/10 Bagus

Jenny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Location
Location is very convenient for shopping and restaurants in Plaza Senayan.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 3 Jul 2023
Dear Jenny,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exceptional Business Trip
I wanted to take a moment to express my utmost satisfaction and appreciation for the exceptional experience I had during my recent stay at your hotel. From the moment I walked through the doors, I was greeted with warmth and professionalism, setting the tone for a truly remarkable stay. I had a fantastic stay at Fairmont Jakarta. The staff was friendly, the room was comfortable, and the service was impeccable. I highly recommend it!
Menginap 10 malam pada bulan Mei 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 10 Jun 2023
Dear Valued Guest,Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Michael

Disukai: Staf & layanan, kondisi & fasilitas properti
Amazing clean hotel
Menginap 6 malam pada bulan Mei 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 10 Jun 2023
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Huh

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 3 Jul 2023
Dear Huh,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Kye

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Situated in a decent location. Nightlife.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 10 Jun 2023
Dear Kye,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

2/10 Sangat Buruk

Aydar

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 8 Mar 2023
Dear Aydar,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Ricky

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
Very attentive and friendly staff. Everything was excellent.
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Dinda F. Dinanty pada tanggal 2 Feb 2023
Dear Ricky,Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay. Staff were friendly and helpful, great selection at buffet breakfast
Menginap 2 malam pada bulan November 2022
Tanggapan dari Dinda F. Dinanty pada tanggal 24 Nov 2022
Dear Valued Guest,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A nice one but kind of old, with a very limited choice for breakfast items…
Menginap 3 malam pada bulan November 2022
Tanggapan dari Dinda F. Dinanty pada tanggal 24 Nov 2022
Dear Michael,Thank you for taking the time to write your kind evaluation following your stay at Fairmont Jakarta.We appreciate you for sharing your constructive feedback in regards to our Hotel facilities as well as choices for breakfast items. Rest assured that it will be shared to the management and respective departments. We believe that your feedback will be a great source of encouragement for all of our staffs to always strive towards excellence. Nevertheless, we are delighted to learn that you still find your stay to be enjoyable.Once again, thank you for giving us the unique opportunity to see ourselves through your eyes. Hopefully your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Marco

Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Yolanda, Kailua-Kona

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful staff, hotel everything superb
Menginap 2 malam pada bulan September 2022
Tanggapan dari Dinda F. Dinanty pada tanggal 27 Sep 2022
Dear Yolanda,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 Sangat Bagus

Matthew

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

KEONYOUNG

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Dinda F. Dinanty pada tanggal 27 Sep 2022
Dear KEONYOUNG,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta