Lobby

Reviews of Hotel Des Indes Menteng

3.5 out of 5
Hotel Des Indes Menteng
Jl.HOS Cokroaminoto No.84-86 Menteng, Jakarta, Jakarta

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location
Great location, and charming hotel. But bathroom need renovation. I had to request for a change of room because mine was dirty and unusable. Apart from that it was a pleasant stay.
Stayed 3 nights in Aug 2023
Response from Fadil on 21 Aug 2023
Dear valued guest, Thank you for having chosen Hotel Des Indes Menteng as your preferred accommodation while you were in Jakarta. We do our sincere apologies for any inconvenience matters caused during your stay. We have taken some necessary actions with the Department Head concerned to solve this issue and rectify the same occurrence in the future. For sure, this is not our standard or service commitment from our Hotel. We highly appreciate it if you could give us another opportunity to serve you better for your next coming. Once again, thank you for your kind attention. Regards

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated in neo-classical style very comfortable bed, with fine linen high thread-count sheets. excellent dining menu featuring quality local dishes and international items.
Stayed 1 night in May 2023
Response from Fadil on 20 Jun 2023
Dear PJ, Thank you for your kind feedback and for giving an almost perfect score for Hotel Des Indes Menteng. It is always a great pleasure to receive feedback from one of our valued guests. For sure, I will share your kind messages with our team members, to give them more motivation to maintain the extra mile for our guests. Once again, thank you for the review. We look forward to your next stay and hope it will be more pleasant than the previous one. Kind regards,Management

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient, good food, nice decor, good condition.
Stayed 3 nights in Feb 2023

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Convenient location with lots of shops etc. close by.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Excellent customer service, easy check in/out, friendly and helpful staff, in particular Radhi in reception. Rooms clean, tidy and well maintained. Very comfortable bed. TV has free sport and movie channels. Free bottled water provided. Cons Poor wi-fi coverage in room. Slow and often drops out. Noise from main road outside due to only single glazed windows. Hotel restaurant cash only.
Stayed 8 nights in Jan 2020
Response from Amelia on 16 Feb 2020
Dear Sir/Madam, Thank you for choosing Hotel Des Indes Menteng for your stay in Jakarta. First of all, I am delighted that you enjoyed your stay with us especially the service of our employees that you have mentioned his name. Furthermore, We do apologize regarding your comment about the WiFi in the room, We follow up this issue immediately to department concern. For restaurant payment, we could do room transfer if you have room deposit for minimum IDR 200.000,- We do hope, that on reflection you will allow us the opportunity of looking after you again in the future. Sincerely, Front Office Team

8/10 Good

TC, Petaling Jaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at the hotel and near the shopping complex Grand Indonesia.
Stayed 2 nights in Jan 2020
Response from Amelia on 12 Jan 2020
Dear Sir/ Madam, Thank you so much for choosing and staying in Hotel Des Indes Menteng Jakarta, we are so glad to know that you got a pleasant stay in our Hotel. We hope to see you again and we wish you have a great day:) Best Regards, Front Office Team

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jan 2024

8/10 Good

YOSHIHIKO

Liked: Staff & service, property conditions & facilities, room comfort
落ち着いた雰囲気
落ち着いた雰囲気で良いホテルでした。ただ、部屋の壁に小さな虫がけっこういたのが唯一残念でした。
Stayed 3 nights in May 2023
Response from Fadil on 20 Jun 2023
Dear Yoshihiko,Thank you for having chosen Hotel Des Indes Menteng as your preferred accommodation while you were in Jakarta. We do sincerely apologize for any inconvenience matters caused during your stay. We have taken some necessary actions with the Department Head concerned to solve this issue and rectify the same occurrence in the future. For sure, this is not our standard or service commitment from our Hotel. We highly appreciate it if you could give us another opportunity to serve you better for your next coming. Once again, thank you for your kind attention. Regards Management

10/10 Excellent

ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023