Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 125 dari 267 ulasan" "
Hotel terawat dengan baik, dekor interior lobby dan sekitarnya sangat menarik, breakfastny cukup ok sayang coffee nya sangat di bawah standard hotel bintang 4
aris
8/10 Bagus
Yasmina, jakarta
8 Nov 2015
Disukai: Staf & layanan, kondisi & fasilitas properti
Good food
Lokasi dekat ke pusat kota. Makanannya enak.
Yasmina
8/10 Bagus
makoto
Bepergian dalam rombongan, Traveler bisnis
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
今回ニ回目泊まることでした。総合的に良いと思います、次回も泊まります。
makoto
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
Martha
Bepergian bersama keluarga
17 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location as it’s surrounded by restaurants and shopping center. It’s walking distance to light rail station and we also loved the amazing customer service. Breakfast buffet was also delicious with different selections everyday. One thing that can be improved is the number of outlet and locations in the bedroom. We couldn’t find any right next to our bed which would’ve been more convenient.
Martha
Menginap 5 malam pada bulan Maret 2024
2/10 Sangat Buruk
Cheri
Traveler bisnis
3 Mar 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not good location,
Cheri
Menginap 6 malam pada bulan Februari 2024
6/10 Cukup Baik
HISASHI
Traveler bisnis
29 Feb 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Indria Brahmana-The Management pada tanggal 19 Agu 2023
Dear Mr/Ms Naoki ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
Tanggapan dari Indria Brahmana-The Management pada tanggal 19 Agu 2023
Dear Mr/Ms Katsuhisa ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
Tanggapan dari Indria Brahmana-The Management pada tanggal 19 Agu 2023
Dear Mr/Ms Jesper Kastrup ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
6/10 Cukup Baik
Masayuki
Traveler bisnis
22 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Indria Brahmana-The Management pada tanggal 19 Agu 2023
Dear Mr/Ms Masayuki ,We are delighted to read your wonderful review about Hotel Gran Mahakam.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future.With kind regards,Indria BrahmanaThe Management
10/10 Sangat Bagus
Yuto, Kumamotocity Kita-ku
14 Mei 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 7 Des 2022
Dear Katsuhisa,Warmest greetings from Hotel Gran Mahakam We are delighted to read your wonderful review and highlight us with strategic location near from shopping mall and MRT Station Satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
이름 있는 대형 호텔이 아니더라도 깔끔하고 편안하고 분위기 있는 부티끄 호텔입니다. 인터넷 와이파이가 화상회의를 하기에는 약간 불안하지만 이메일이나 검색 등 일반적인 사용에는 불편함 없어요. 샤워 물살 콸콸 시원하고 웰컴 드링크도 맛있었어요.
I YUNO
Menginap 2 malam pada bulan November 2022
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 7 Des 2022
Dear I Yuno,Warmest greetings from Hotel Gran Mahakam We are delighted to read your wonderful review and highlight us with clean and comfortable hotel Satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
10/10 Sangat Bagus
Rose
11 Okt 2022
Rose
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 12 Okt 2022
Dear Rose,Warmest greetings from Hotel Gran Mahakam We are delight to read your wonderful review Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
10/10 Sangat Bagus
ilho
10 Okt 2022
ilho
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 12 Okt 2022
Dear Ilho,Warmest greetings from Hotel Gran Mahakam We are delight to read your wonderful review Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
the hotel is well maintained and will stay here again
Han Hong
Menginap 2 malam pada bulan September 2022
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 27 Sep 2022
Dear Han Hong,Warmest greetings from Hotel Gran Mahakam Thank you for sharing your experience.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
8/10 Bagus
Nicole Mei Ting
Traveler bisnis
1 Sep 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very European decor, was within walking distance to a mall with plenty of street food along the way. Rooms that face the main road can get a little noisy at night but overall was a pleasant stay. Staff were welcoming and helpful in extending our checkout.
Nicole Mei Ting
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 6 Sep 2022
Dear Nicole Mei Ting, Warmest greetings from Hotel Gran MahakamWe are delight to read your wonderful review and highlight us with strategic location and friendly staff Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 9 Agu 2022
Dear Jae Yeong,
Warmest greetings from Hotel Gran Mahakam
We are delight to read your wonderful review and highlight us with clean and comfortable hotel
Guest satisfaction is our priority and we are happy that you feel comfortable.
We look forward to welcoming you again in the near future.
With kind regards,
Frieda Tampubolon
Executive Assistant Manager
Tanggapan dari Frieda Tampubolon - Executive Assistant Manager pada tanggal 21 Jun 2022
Dear Mr. Morihiko,
Warmest Greetings from Hotel Gran Mahakam.
I would like to convey my sincere apology for your unpleasant experience.
I have immediately informed the concerned department head about this issue and some necessary actions have been implemented. You can rest assure that this is nor typical neither a standard of the service we are providing to our customers.
I hope you can give us another chance to serve you better during your future visit to Hotel Gran Mahakam.
The satisfaction of our customer is the one priority sets for the management and teams of Hotel Gran Mahakam.
Thank you very much for your constructive feedback to improve the hotel service and I hope to have a pleasure to welcome you again soon and remain.
With kind regards,
Frieda Tampubolon
Executive Assistant Manager
10/10 Sangat Bagus
Cinthia
Bepergian bersama keluarga
6 Jun 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is very attentive and helpful, the accommodations are immaculate, I booked an executive suite for my niece and her husband (newly wed) as a gift. The buffett was good! Keep up the good job.
Cinthia
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Frieda Tampubolon Executive Assistant Manager pada tanggal 19 Jul 2022
Dear Cinthia,
Warmest greeting from Hotel Gran Mahakam.
We are delight to read your wonderful review and highlight us with attentive and helpful staff, immaculate accommodations, and good buffet.
Guest satisfaction is our priority and we are happy that you feel comfortable..
We look forward to welcoming you again in the near future.
With kind regrads,
Frieda Tampubolon
Executive Assistant Manager
2/10 Sangat Buruk
Morihiko
5 Jun 2022
Disukai: Fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The TV didn't work. No air circulation at the bath room.