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Reviews of Midtown Residence Simatupang - Jakarta

3.5 out of 5
Midtown Residence Simatupang - Jakarta
TB Simatupang Kav 20, CIlandak Barat, Jakarta

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 7 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tanty

Liked: Cleanliness, staff & service, room comfort
Service is really good, I just hate the fact that I kept dragging my suitcases from one tower to another, check in and out only can do at the main tower. The room is pretty clean, found ants crawling on the dining table, kitchen area is clean, hot water came for only couples of minutes, last 2 nite it’s better. shower head doesn’t look like it’s being clean regularly the water spray all over from one end to another. Furnitures need to be update, specially bathroom, saw cracked on most of the drawers n sink, also on the tiles …overall I’m happy with the service during my stays there.
Stayed 1 night in Jan 2024

10/10 Excellent

Divina

Travelled with family
Liked: Cleanliness, room comfort
Weekend Staycation
The units we stayed at the property were spacious and the staff were very accommodating and helpful to our needs. The breakfast buffet was ok and had a different menu the following day of our stay. All in all we had a pleasant experience at the property.
Stayed 2 nights in Nov 2020
Response from Sandy Aditya on 16 Dec 2020
Dear Mrs DivinaTerima kasih telah menginap di Midtown Residence Jakarta dan membagikan pengalaman ibu menginap bersama kami, kami mohon maaf jika ada kendala untuk Bapak / ibu selama menginap. saran ibu telah kami terima dan telah kami sampaikan kepada departemen terkait untuk peningkatan pelayanan. Kami tunggu untuk kedatangan ibu linda agustina selanjutnya. Salam Hormat, Sandi Aditya - Ecommerce Team

8/10 Good

Ali

Stayed 1 night in May 2020

10/10 Excellent

Harmawan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Good location for South Jakarta business traveller
Good middle of the road property with easy access to South Jakarta and the Golden Triangle. Very friendly team and good facilities on site including fitness centre, pool and tennis court. Apartments well equipped for a short to medium stay - including washer/dryer. Excellent laundry service at reasonable prices.
Stayed 1 night in Nov 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Covenient South Jakarta business location
A very convenient and well priced property if you want to be around South Jakarta. Two 1980's styled towers, apartments are spacious if a little tired. Very friendly and obliging team, good swimming pool and tennis court on site. Just 200m from CITOS - a major food centric shopping centre with department store a couple of dozen good food outlets for dinner, along with several cafes. Pretty fast wifi and plenty of space to spread out. Most apartments have a a combo washer/dryer which is a handy addition. Reasonably priced same day laundry service is also excellent. All round, a nice change from a hotel room at a good price. The Town Hall restaurant on-site is pretty basic but OK for breakfast when it's included.
Stayed 3 nights in Nov 2018

8/10 Good

Sintya

Apartment style
Nice place with spacious apartment style room big kitchen and living room, and strategic location, always be back there if I’m in Jakarta
Stayed 5 nights in Sep 2018

8/10 Good

Thian Chye

Liked: Staff & service
Stayed 5 nights in Nov 2017

6/10 Okay

Thian Chye

Good but could be better
Value for money except that there was no tv in the bedroom. Can’t watch tv in bed..
Stayed 6 nights in Jan 2018

6/10 Okay

nisaa

Disliked: Staff & service
Just say no
The condition of the building was kind of old and it showed its age. However, the rooms were large and if you were going to spend the day out it was a great place to stay. the food was good. the pool was nice. MY only issue and it was a HUGE issue is the maid staff at the hotel came into my room when I had the do not disturb on. they did NOT come in to clean, but to MOVE MY STUFF. They placed things in one bedroom into the other. they took things out of one suitcase and placed them in another one. They took my medicine and hid it. I had to search for them and they were in another room, not beside the bed where I had them. I felt that was an invasion of my privacy and I didn't leave my room after that. I would never stay there again nor would I recommend anyone else to stay there. I spoke with the manager but I didn't hear anything else about it. No apology no nothing.
Stayed 4 nights in Apr 2017

6/10 Okay

panggy

big room
room so spacious, but not so comfort, we heard water sound from the next room every time the next room open the valve.

8/10 Good

sangil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
reserved non smoking room but it was not and the room was totally different from the pictures. also the room is not managed well. not want to go amymore. sorry...
Stayed 1 night in Oct 2019
Response from Rama on 21 Oct 2019
Dear our valued guest, we apologize for the inconvenience while staying with us, in that case please ask our staff for your special request before check-in, during check-in process our front desk should explain all the things that will be in your room, including non-smoking preference, if the room was not as expected, simply ask our front desk to change your room. once again we apologize for the inconvenience, and we hope to see you again. Thank you, Best Regards, Rama - E-commerce team

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2019

6/10 Okay

Hansol

Liked: Staff & service
Stayed 13 nights in Nov 2018

6/10 Okay

Hansol

Stayed 25 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
It's my the Worst hotel, smelly towels and stained beds and pillow. There was an ant in the bathroom, a spider and a lizard in the room. Eventually I have paid the money, but checked out earlier than scheduled.
Stayed 6 nights in Aug 2018

10/10 Excellent

nurlita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

ZHENGXIN, TAIWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出遊好地方
飯店應有盡有,可以煮火鍋開火,還有洗衣機,外面有游泳池,小孩遊戲區,附近還有超級市場,百貨公司,非常便利,服務人員非常友善,打掃整理也很乾淨.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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