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Ulasan untuk RACV Torquay Resort

5 out of 5
RACV Torquay Resort
1 Great Ocean Road, Jan Juc, VIC

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 395 dari 492 ulasan" "
Penilaian 8 - Bagus. 72 dari 492 ulasan" "
Penilaian 6 - Cukup Baik. 14 dari 492 ulasan" "
Penilaian 4 - Buruk. 6 dari 492 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 492 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,6/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Andryei

Bepergian bersama teman, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We where fantastic travel at..
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Sandya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Can recommend
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Sahin

Tidak Disukai: Staf & layanan
Rude staff, terrible dining experience
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Ching Fai Sara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Cyrus

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
我們有兩位成人和一位小童入住, 但酒店只提供兩張小的單人床給我們! 睡覺的位置不夠. 很不方便!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Terry

Bepergian bersama teman
Location
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Would recommend. Great weekend get away with lots to do
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Ashish

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at RACV Torquay for couple of nights. Great place with nice facilities, serene surroundings and friendly staff. Our room was emaculate ! Will definitely visit again.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Aftab pada tanggal 11 Feb 2024
Dear Ashish,Thank you very much for amazing feedback. we are glad that you enjoyed your stay with us. we will be more than happy to have you back again.Kind Regards,Aftab AhmadDuty Manager

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kristy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best hotel stay for relaxing!! Just loved it!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Aftab pada tanggal 11 Feb 2024
Dear Kristy,Thank you for taking the time to provide feedback following your recent stay with us at the RACV Torquay Resort. It is great to read that you enjoyed all aspects of your recent stay with us. We look forward to welcoming you back. Kind Regards,Aftab AhmadDuty Manager

10/10 Sangat Bagus

Sefija

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thank you so much for a lovely stay!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Aftab pada tanggal 11 Feb 2024
Dear Sefija,Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future.Kind Regards,Aftab AhmadDuty Manager

8/10 Bagus

Sam

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Expensive for what it is.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

JUDY

Bepergian bersama teman
Disukai: Fasilitas
Lovely position in Torquay, definitely recommend the RACV
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Aftab pada tanggal 11 Feb 2024
Dear Judy,Thank you for taking the time to provide feedback following your recent stay with us at the RACV Torquay Resort. It is great to read that you enjoyed all aspects of your recent stay with us. We look forward to welcoming you back. Kind Regards,Aftab AhmadDuty Manager

10/10 Sangat Bagus

Sam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and clean.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Aftab pada tanggal 11 Feb 2024
Thank you for taking the time to provide feedback. Your satisfaction is our priority, and we're elated to hear we met your expectations. We look forward to serving you again soon.Kind Regards,Aftab AhmadDuty Manager

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely location and great views. Good facilities. Food was a bit hit and miss and not great menu options in the restaurant
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Aftab pada tanggal 11 Feb 2024
Dear David, Thank you for taking the time to provide feedback. We apologize for any disappointment with our menu. Your insights are valuable, and we're actively working to expand our culinary options. We hope you'll give us another opportunity to impress you.Kind Regards,Aftab AhmadDuty Manager

8/10 Bagus

Rodney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful surroundings, good facilities, good parking, staff were very polite and professional.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Rita

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Has a varieties of health and wellness in the property such as swimming area , hot spa and massagers area and restaurant is always open for visitors and guests!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Craig

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We attended a wedding and stayed overnight, and everything from the accommodation, wedding reception and food was excellent
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari RACV Torquay Resort pada tanggal 12 Okt 2023
Dear Craig,Thank you for taking the time to provide feedback following your recent stay with us at RACV Torquay Resort. I am delighted to read such a positive review and will be sure to share your feedback with the team.We look forward to welcoming you back warmly in the future.Kind Regards,Duty ManagerRACV Torquay Resort

2/10 Sangat Buruk

Justine

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Rude and was treated very poorly by reception.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Zoe

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Yonas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff are extremely helpful and friendly, accomodate with our requests which we are greatly appreciated. The area perfectly located in best place.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Amy pada tanggal 23 Sep 2023
Good Evening Yonas,Thank you for giving us such wonderful feedback following your recent stay here at RACV Torquay Resort. It is very pleasing to read that you found our staff helpful and friendly, we are continuously striving to ensure our guests have the best service possible when staying with us.We hope to welcome you back in the near future.Kind regards,Amy Palmer - Hotel Duty Manager

2/10 Sangat Buruk

Preksha

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Leanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous property. Beautiful room & the day spa was lovely.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Amy Palmer pada tanggal 16 Sep 2023
Good evening Leanne,Thank you for taking the time to provide such positive feedback regarding your recent stay with us.It is pleasing to read that you enjoyed some time in our wonderful spa. It definitely adds to the relaxation when staying with us.We look forward to welcoming you back in the future.Kind regards,Amy Palmer - Hotel Duty Manager

10/10 Sangat Bagus

Graeme

Bepergian bersama teman
Disukai: Fasilitas
Luxury facility.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Amy Palmer pada tanggal 27 Agu 2023
Good evening Graeme,Thank you for taking the time to provide feedback following you recent stay with us at RACV Torquay Resort.It is very pleasing to read you found your stay luxurious!we hope to welcome you back in the near future.Kind regards,Amy Palmer - Hotel Duty Manager

6/10 Cukup Baik

Domenico

Bepergian bersama teman
Disukai: Kebersihan
For the price that we paid, the bath towels were very small, no coffee pod making facilities
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Amy Palmer pada tanggal 16 Sep 2023
Good evening Domico,Thank you for taking the time to provide feedback following your recent stay with us at RACV Torquay Resort.We are disappointed to read that some aspects of the stay did not meet your expectations. If you would like to discuss this further, please feel free to contact us directly.Kind regards,Amy Palmer - Hotel Duty Manager

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A luxurious resort, offering a wonderful selection of activities and facilities - we thoroughly enjoyed the included buffet breakfast overlooking the beautiful golf course
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Amy pada tanggal 30 Jul 2023
Dear Karen,Thank you very much for taking the time to write such a wonderful review, it is very pleasing to read that your stay with us was enjoyable.Our buffet breakfast is definitely a highlight, especially on beautiful sunny mornings!We hope to welcome you back in the near future.Kind regards,Amy Palmer - Duty Manager

10/10 Sangat Bagus

Adam

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very helpful, the food and drinks were amazing, with the beautiful scenery to look at whilst relaxing.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Amy pada tanggal 26 Jul 2023
Good evening Adam,Thank you very much for taking the time to provide feedback following your recent stay at RACV Torquay Resort.It is pleasing to read such a positive review, I will be sure to pass on your comments to the rest of our Team.We hope to welcome you back in the near future.Kind regards, Amy Palmer - Hotel Duty Manager

10/10 Sangat Bagus

William

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Rowena Collings pada tanggal 20 Jul 2023
Dear William,Thank you for taking the time to rate your recent stay at RACV Torquay Resort.We look forward to welcoming you back in the near future.Kind regards,Rowena CollingsFront Office Manager

10/10 Sangat Bagus

Marina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Rowena Collings pada tanggal 3 Jul 2023
Dear Marina,Thank you for taking the time to rate your experience following your recent visit to RACV Torquay Resort.Kind Regards,Rowena Collings Front Office Manager

10/10 Sangat Bagus

Chris

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was excellent. Restaurant rushed us through dinner as we arrived at 8:30pm and they were closing at 9pm. Otherwise good stay and excellent service from check in agent.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari RACV Torquay Resort pada tanggal 27 Mei 2023
Dear Chris,Thank you for sharing your experience, we appreciate you taking the time to review your stay. It is pleasing to read a mostly positive review however we are sorry to hear that your dinner felt rushed.We will address this internally with our restaurant team to avoid this for yourself and future guests.We look forward to welcoming you back to RACV Torquay Resort in the near future.Warm regards,

10/10 Sangat Bagus

beryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stayed two days rooms food service excellent. Wld stay again
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari RACV Torquay Resort pada tanggal 27 Mei 2023
Dear Beryl,We are glad to hear you enjoyed your stay and look forward to welcoming you back for another five-star experience. Thank you Warm regards,

10/10 Sangat Bagus

Nicole, Golden square

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
This property was the definition of perfection with an affordable room rate.. There was nothing that could be improved on….check in easy and quick..room absolutely fantastic, huge overlooking golf course…dinner beautiful, quick, affordable, great service..breakfast delicious….everything was fabulous We are coming back for longer next time
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari RACV Torquay Resort Reception pada tanggal 27 Mei 2023
Dear Nicole,Thank you for taking the time to provide feedback following your recent stay with us at the RACV Torquay Resort. I am delighted to read such a positive review and will be sure to share your feedback with the team.Our goal is to ensure all of our guests leave with a smile on their face, we're glad you had such a nice stay.We look forward to welcoming you back warmly to RACV Torquay Resort Reception. Kind regards,

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Well positioned resort with great views over the golf course. Our room on ground floor had 3.3m high ceilings with great in room amenities so it was a nice space. Big roomy resort with nice feel to it. Didnt really explore the food options but they seemed fairly basic after viewing the available menus. Buffet breakfast was well done with some well prepared brekky staples providing some away from the norm options, being mushroom and baked beans.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Rowena Collings pada tanggal 13 Mei 2023
Dear Andrew,Thank you for taking the time to provide detailed feedback following your recent stay. It is very pleasing to hear that you were impressed with the resort and our facilities. We look forward to welcoming you back in the near future.Kind regards,Rowena CollingsFront Office Manager

6/10 Cukup Baik

Ally

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Brendan

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

MICHELLE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love that there is a 24 hour desk allowing for late check in, and we were able to eat a substantial late night meal from their overnight menu. Absolutely perfect 💜
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Amy pada tanggal 4 Apr 2023
Dear Michelle,Thank you for taking the time to provide feedback following your recent stay with us at RACV Torquay Resort.We are so pleased you enjoyed your stay with us. Our night team are always waiting to welcome our weary travelers to the Resort.We look forward to welcoming you back in the near future Kind regards,Amy Palmer - Hotel Duty Manager

10/10 Sangat Bagus

Ross

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a great time..
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Amy pada tanggal 4 Apr 2023
Hi Ross,Thank you for this lovely review! We hope to welcome you back again in the future.Best wishes,Amy Palmer - Hotel Duty Manager

10/10 Sangat Bagus

Symone

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Dieter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super Sportangebot
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Tony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing views
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
S mall tv poor volume
Menginap 3 malam pada bulan Februari 2023

10/10 Sangat Bagus

Vanessa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely staff and excellent facilities
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Veryan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Peter

Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

RYAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AWESOME venue and location!
Tanggapan dari Rowena Collings pada tanggal 26 Jan 2023
Dear Ryan,Thank you for taking the time to provide feedback following your recent experience at RACV Torquay Resort.We look forward to welcoming you back in the near future.Kind regards,Rowena CollingsFront Office Manager

10/10 Sangat Bagus

NICOLE

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were pleasantly surprised with the quality and standards of the RACV Torquay. We are hoping an outdoor pool would be on the list add as you can’t enjoy the sunshine with the indoor pool
Tanggapan dari Rowena Collings pada tanggal 26 Jan 2023
Dear Nicole,Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.We are delighted that you were impressed with the resort and its facilities. In regard to an outdoor pool, I thought I would let you know that our sister property RACV Cape Schanck has both an indoor and outdoor pool for those sunny days.We hope to welcome you back in the near future.Kind regards,Rowena CollingsFront Office Manager

10/10 Sangat Bagus

Jess

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The whole stay was amazing! Staff were friendly, helpful and very quick to always assist.
Tanggapan dari Rowena Collings pada tanggal 26 Jan 2023
Dear Jess,Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.It is very pleasing to hear the team were able to assist in making your stay memorable. We look forward to welcoming you back in the near future.Kind regards,Rowena CollingsFront Office Manager

10/10 Sangat Bagus

Leonie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So much to do with such little time. We loved the facilities that were on offer such as the gym, pool, golf, tennis courts, etc and the layout of the resort was lovely. We went for a walk along the beach and into town (30 min walk one way) and the views along the beachfront were spectacular. Highly recommend to all.
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Rowena Collings pada tanggal 26 Jan 2023
Dear Leone,Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.It is very pleasing to read such a positive review and that you were able to enjoy our facilities and the local highlights.We look forward to welcoming you back in the near future.Kind regards,Rowena CollingsFront Office Manager