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Ulasan untuk The Sephardic House

The Sephardic House
1 Batei Mahase St, Jewish Quarter, Jerusalem

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 175 dari 386 ulasan" "
Penilaian 8 - Bagus. 123 dari 386 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 386 ulasan" "
Penilaian 4 - Buruk. 23 dari 386 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 386 ulasan" "

8,6/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Neta

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

marc

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay for Shabbat in Old City!! Near all sites!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Josephine pada tanggal 23 Feb 2024
Dear Marc Thank you so much for your nice words. hope to see you again.

10/10 Sangat Bagus

Natalie

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari sahag pada tanggal 15 Feb 2024
Dear Guest Thank You for your warm review we are looking to see you back best rgds

6/10 Cukup Baik

Wendy

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
Staff at breakfast is kind of rude, they just get the food out of the kitchen and that’s it, nothing warm,nothing prepare for guests, and you can see them eating while guests are still having breakfast the breakfast hotel hours. Property is ok but not for the price of a 4star hotel.the entry door is even broken you have to push it really hard to getting bc the security guard that’s sitting there i guess is for decoration, bc he doesnt even ask if you are a hotel guest so i guess anybody can get in. Reception staff is ok, but they are not kind ehen we check in they didn’t even bother to explain the location of the hotel in the area, neither any eating or attractions suggestions. The bed is comfortable. Elevator was always an issue we were in the 5th floor and elevator often only made it to 4. Definitely not a 4star.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari zuza pada tanggal 17 Okt 2023
Dear Wendy Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.we apologize for the inconvenience and would like to make things right. We're constantly working to improve our service.Hope to see you again Best Regards Josephine

8/10 Bagus

Sergey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023
Tanggapan dari Josephine pada tanggal 6 Okt 2023
Dear Sergey Thank you for your reviewHope to see you again Best Regards Josephine

4/10 Buruk

Rafael

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Das Hotel liegt direkt an der Altstadt von Jerusalem. Direkt neben dem Hotel ist ein großer Parkplatz und eine Schule. Auch nachts ist es immer laut. Das Personal ist wenig an den Anliegen der Hotelgäste interessiert. Oft bekommt man unfreundliche Antworten.
Tanggapan dari josephine pada tanggal 1 Okt 2023
auto_awesomeDid you mean: Dear Sir Thank You for your review we'll take it in your consideration Hope to see you again Best Regards JosephineLook up details119 / 5,000Translation resultsTranslation resultLieber HerrVielen Dank für Ihre BewertungWir werden es in unsere Überlegungen aufnehmenHoffe dich wieder zu sehenBeste grüßeJosephine

4/10 Buruk

CARLOS

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
It wasn't a good experience. The hotel is too noisy, people talking too loud in the corridors late at night. The people at the front desk do not have good customer service.
Menginap 6 malam pada bulan September 2023
Tanggapan dari SAHAG pada tanggal 25 Sep 2023
Dear Guest it was noisy beacuse of the holyday rosh hashana we are very sorry for the inconveniencergdssahag

8/10 Bagus

Jean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Jewish quarter
Local to Jewish quarter, easy walk to Jaffa gate. Quite. Good breakfast.
Menginap 2 malam pada bulan September 2023
Tanggapan dari SAHAG pada tanggal 15 Sep 2023
Dear Guest Thank you for your warm review hope to see you back rgdssahag

10/10 Sangat Bagus

Stephanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Établissement idealement situe dans le quartier juif . Hotel calme , propre. Petit dejeuner correct mais attention pendant shabat car peu de chose et pas de cafe.
Menginap 4 malam pada bulan September 2023
Tanggapan dari SAHAG pada tanggal 15 Sep 2023
Dear Guest Thank you for your review we do appologise for the inconvenience we will take care of it rgdssahag

10/10 Sangat Bagus

Paula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love it stay there very good location!!!!
Menginap 2 malam pada bulan September 2023
Tanggapan dari SAHAG pada tanggal 10 Sep 2023
Dear Guest Thank you for your warm review hope to see you back rgdssahag

8/10 Bagus

Sitton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
The hotel is in the Jewish Quarter - close to the Western Wall. There is no parking at the hotel. Overall good accommodation. Small rooms and also the beds. The breakfast is good
Menginap 1 malam pada bulan September 2023
Tanggapan dari Josephine pada tanggal 10 Sep 2023
Dear Guest Thank you for taking time to write this review Hope to see you again here Best regards Josephine

10/10 Sangat Bagus

Isaac

Menginap 1 malam pada bulan September 2023
Tanggapan dari Josephine pada tanggal 28 Sep 2023
Dear Isaac Thank you for your review Hope to see you again Best Regards Josephine

10/10 Sangat Bagus

Zinaida

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place, modest breakfast and the location is definitely one of the best especially for people that observe Shabbat. It’s 7 min walk from kotel which was a dream come true.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Melania pada tanggal 18 Agu 2023
Dear Zinaida thank you for your warm review hope to see you again

8/10 Bagus

Alex

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
Location is great! Parking is an issue since you have to park in parking lot about 10 min away but since it's in the middle of the main attraction sites we parked our car for 2 days and walked everywhere. Hotel staff is great in helping with our needs!
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari sahag pada tanggal 10 Agu 2023
Dear Guest Thank you for your warm review hope to see you back rgdsreception team

8/10 Bagus

Joel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We wanted to stay inside the walls of the old city of Jerusalem. There are of course much larger newer hotels outside the walls, but there's nothing like staying inside the old town. The property was in the Jewish Quarter. It was clean and not too noisy at night. Breakfast was included and was a full buffet. It is basic, so not a lot of amenities. No pool, etc. But the AC worked well; and the hot water. The beds were clean and comfortable. The staff were helpful. It is about a 3 minute walk from the Western Wall.
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Mark pada tanggal 8 Agu 2023
Thank you for your great review.We lookforward for your next stay.Regards,

6/10 Cukup Baik

Tamar

Bepergian bersama keluarga
Disukai: Fasilitas
Beautiful surroundings. Not gracious enough. No warmth or feeling that they want to welcome you.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Serlie Maria pada tanggal 7 Agu 2023
Dear Tamar, Thank you for taking the time to share your experience. We're sorry to hear that your visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

2/10 Sangat Buruk

Kevin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No Com
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Melania pada tanggal 12 Agu 2023
thank you for your honest review

10/10 Sangat Bagus

Neil

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Andre pada tanggal 28 Jul 2023
Thanks Neilwe are happy you enjoyed your stay with usHope to see you again soon

10/10 Sangat Bagus

Vann H, Dunnelon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a clean and nice property. Love the location
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Andre pada tanggal 21 Jul 2023
We are Happy to hear that hope you recommend our Hotel to others and see you again ....

6/10 Cukup Baik

Richard

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Andre pada tanggal 21 Jul 2023
Hope to see you again and we always like to hear your feedback.

10/10 Sangat Bagus

Chen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Mark pada tanggal 16 Jul 2023
Thank you for your review. Happy to hear from you and looking forward for your next visit.

10/10 Sangat Bagus

Anton

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Melania pada tanggal 2 Agu 2023
dear anton thank you for your review

6/10 Cukup Baik

Megan

Bepergian bersama keluarga
Disukai: Staf & layanan
Great location for seeing old jerusalem. Hotel has 2 sections, we had family in both. And huge difference in quality of room. Dissappointed i paid same as my inlaws room but our room was definitely not as nice and kinda dingy
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Andre pada tanggal 8 Jul 2023
All our 50 hotel rooms are nice and neat but we have rooms categories like economy , deluxe and each has a price and that is very clear on our website.Anyways we hope to see you again in the future.

6/10 Cukup Baik

Elaine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Pros: location, location, location. Rooms and property are clean. Staff at breakfast very friendly and helpful. Cons: poor air conditioning in one of our rooms. Even thought we brought it to the front desk attention twice upon check in nothing was done and when we came back at 11pm we were offered to move, we were too tired to move so fan was given. Thru our 4 night stay the AC in our room worked well only for 1 day. We were told that it’s the case in every room which isn’t true as our friends stayed in the room next to us and their AC worked well. Electricity in the entire property went out daily from an hour to up to 3 hours. Nothing was ever announced or told to the guests about it. Assistance from the front desk was very average, we weren’t really listened too before the answers were provide (obviously incorrectly)
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Melania pada tanggal 6 Jul 2023
Dear Elaine we are sorry to hear that , we will take your words into consedration , thank you for your honest review .hope to see you again and to enjoy your stay thank you

8/10 Bagus

Hsuehchien

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Andre pada tanggal 2 Jul 2023
Hope you had a wonderful stay with us Andre

8/10 Bagus

Raymond

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
within the Jewish Quarter
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Serlie Maria pada tanggal 27 Jun 2023
Dear Raymond, Thank you for your kind review Hoping to see you soon again!Best regards,

6/10 Cukup Baik

ELLA, STATEN ISLAND

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
When I just made a reservation, I called the hotel and ask about accessibility for elderly people, because my parents are 80 and 85 years old. And the staff member who answered the phone, didn’t tell me anything about 15 stairs before entering the lobby. We had so much luggage, and it was really difficult to climb all the stairs for my parents. We supposed to have one bottle of wine in each room, but they didn’t give it to us. The mirror in the bathroom was broken in, and the room was full of dust. But the location was amazing and really close to the Western Wall. And the breakfast was really good.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Andre pada tanggal 26 Jun 2023
Dear GuestFirst let me appoligize for the innconvienience but yes we have access for elderly people through the third floor and elevator , we will take all your feedback into consideration concerning improvment of cleanness and the bottle of wine and we hope to see in our Hotel again.I really appreciate your feedback

10/10 Sangat Bagus

Neil

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Melania pada tanggal 9 Jul 2023
DEAR NEIL thank you very much for your review hope to see you again thanks

10/10 Sangat Bagus

matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful to be situated in Old City!
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Israel shalem pada tanggal 20 Jun 2023
Hi Matthew Thank you for your warm reviewHop to see you again In your next trip to jerusalemBestIsrael shalem

8/10 Bagus

glenn

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very close to the kotel but hard to find unless you know where you are going. The complimentary bottle of wine in the room was a very nice touch. The only downside was that the room was too warm and the a/c could not be lowered.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Andre pada tanggal 18 Jun 2023
Dear guestFirst we are happy that you enjoyed tour stay with us and we hope to see you aginThe AC in our Hotel is central so that is why we cannot change the temparture from the room ...A lighted new Hotel lighted sign will be installed soon....

6/10 Cukup Baik

Nadezhda

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Melania pada tanggal 4 Jul 2023
dear Nadezhda thank you for your review

8/10 Bagus

Carol

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Unique location near the Western Wall.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Melania pada tanggal 8 Jun 2023
Dear Carol thank you for your good review

6/10 Cukup Baik

Joost

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Windows in room were crooked and had to stay open a bit. Other things in disrepair. When leaving they offered to call a taxi for us only to find out that he got money from the taxi driver and we paid more than if we had gotten a taxi in the street. Leaves a bad taste when you get a strong sense that they only want to help themselves
Menginap 5 malam pada bulan Mei 2023
Tanggapan dari Melania pada tanggal 4 Jun 2023
Dear Joost we are so sorry to hear this we will take your word into consideration thank you

10/10 Sangat Bagus

Rogerio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Mei 2023
Tanggapan dari sahag pada tanggal 3 Jun 2023
Dear Guest THANK YOU FOR YOUR WARM REVIEW hope to see you back rgdssahag

6/10 Cukup Baik

Graciela

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pulizia mediocre,condizioni della stanza,mediocre, ubicazione privilegiata
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Melania pada tanggal 31 Mei 2023
We are so sorry to hear thatwe will take this into consideration hope to see you again and to enjoy your vacation

10/10 Sangat Bagus

Trina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property was in walking distance to many sites in old city! Staff were extremely helpful. We hired a driver for 3 days of our stay through the hotel. Driver was Issam and he was fantastic! Amazing time in an amazing place!
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Melania pada tanggal 31 Mei 2023
Dear TrinaThank you very much for your good review hope to see you again soon

10/10 Sangat Bagus

Rebecca

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Incredible service
Will stay again!
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Melania pada tanggal 25 Mei 2023
Thank you for your review hope to see you soon

8/10 Bagus

BRIAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location for everything. Hotel staff were extremely helpful and the hotel itself is quiet
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari SAHAG pada tanggal 19 Mei 2023
Dear Guest Thank you for your warm review hope to see you back rgdssahag

10/10 Sangat Bagus

Steve

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel and convenient
Very nice hotel conveniently located in the old city. Rooms are very clean and comfortable. I would go for the deluxe rooms on the first floor as the lesser rooms were below and was very basic. The deluxe rooms were amazing tho and I love the inner courtyard.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari SAHAG pada tanggal 15 Mei 2023
Dear Guest THANK YOU FOR YOUR WARM REVIEW HOPE TO SEE YOU BACK

8/10 Bagus

Xudong, Houston

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel in good area.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Melania pada tanggal 10 Mei 2023
Dear Xudong Thank you for your good review hope to see you again

8/10 Bagus

David

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Melania pada tanggal 14 Mei 2023
Thank you for your good review , hope to see you again Reception team

4/10 Buruk

Kris

Menginap 2 malam pada bulan April 2023
Tanggapan dari Melania pada tanggal 9 Mei 2023
Dear Kris thank for your review hope to see you again

10/10 Sangat Bagus

merico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice location
It was a great location for the old city
Menginap 3 malam pada bulan April 2023
Tanggapan dari sahag pada tanggal 1 Mei 2023
Dear Guest Thank You for warm review hope to see you back rgdsreception team

6/10 Cukup Baik

Susan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
This is a lovely hotel conveniently located in the Old City of Jerusalem. Unfortunately the room temperature cannot be controlled by the guest as it is a central AC/Heat system and we were uncomfortably warm for the majority of our stay. The hotel provided a fan and we left the window open during the day but had to close it at night due to street noise. Despite the many wonderful attributes of the hotel I cannot recommend it to others nor will I stay here again as this is a significant issue. Previous reviews also indicated that the air conditioning did not work but did not describe the guest's inability to control the temperature at all.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Reception team pada tanggal 3 Apr 2023
Thank you for your remarks, we'll take them into account.

8/10 Bagus

Stephen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location of the property
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Reservation department pada tanggal 3 Apr 2023
Good morning thank you for ranking us hope seeing you again regardsReservation department

10/10 Sangat Bagus

Brian J

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place
It was nice. Very large hotel inside old city. Good breakfast. Bed was a bit broken down on right side, needs a new mattress. Nice bathroom, good amenities, good shower.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari RECEPTION TEAM pada tanggal 2 Apr 2023
Dear Guest, Thank you for your review, hope you enjoyed our hotel, we will take your review into consideration, looking forward to see you again in our hotel

10/10 Sangat Bagus

Ariel

Menginap 3 malam pada bulan Maret 2023
Tanggapan dari The pada tanggal 20 Apr 2023
thank you sir for your review hope to see you back rgdsreception team

10/10 Sangat Bagus

sunny

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Reservation department pada tanggal 18 Apr 2023
Thank you

10/10 Sangat Bagus

Christian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Nicole pada tanggal 24 Mar 2023
Dear Christian, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Hope to see you soon again.

10/10 Sangat Bagus

Samuel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Discovered a wonderful retreat.
The service was excellent. The reception and house staff were very responsive to our needs. The food was delicious and plentiful. Being in the Jewish Quarter and so close to the Western wall was a very special experience and a big plus.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Reception team pada tanggal 16 Mar 2023
Dear Guest, Thank you so much for your warm feedback. Hope to see you again