Sorry you had a bad experience while staying at our property. We will work on improving our service quality. We appreciate your feedback. We hope you could give us another chance in the future to serve you better.

We are so sorry you had a bad experience while staying at our property. We are indeed a budget hotel and we cater ourselves to backpackers and tourists who are willing to live in the city centre with 24 hour access to transportation. Our goal at taj deluxe is to provide our guests a budget friendly stay so that they could enjoy the other ravishing perks Hong Kong offers. We will work on improving our service quality. We appreciate your feedback. We hope you could give us another chance in the future to serve you better. We take customer feedback very seriously and always try to improve our services. Thank you for staying with us and once again we apologise for the unpleasant experience

We are so sorry you had a bad experience while staying at our property. Our goal at taj deluxe is to provide our guests a budget friendly stay so that they could enjoy the other ravishing perks Hong Kong offers. We will work on improving our service quality. We appreciate your feedback. We hope you could give us another chance in the future to serve you better. We take customer feedback very seriously and always try to improve our services. Thank you for staying with us and once again we apologise for the unpleasant experience

We are so sorry you had to go through such ordeal while checking in at our hotel. Our check in time is till 10:30 PM and although we do accommodate certain requests, it is very difficult to arrange check in during the middle of the night, we are a small guest house and we do not provide a 24hour reception. We are still very sorry that you had to face these issues and we will try working on improving our check in timings to better suit our guests in the future.

We are so sorry you felt that our cleanliness was not up to your standards. We do understand the location of the guest house is in the city centre with an immense crowd of tourists resulting in the property building looking rugged, but those conditions are out of our control. We at taj follow a very thorough cleaning process inside our property where all the rooms are cleaned, dusted and prepared before every check in. Our guest house is certified by the department of HADLA and rated by the Hong Kong tourism board as an excellent stay for budget travellers and backpackers, we understand how it might not have suited your needs very well but we try to provide the best we can in regards with our pricing. We hope you could give us a chance in the future to provide you a better experience the next time.

We are so sorry that you had a bad experience with our staff. We at Taj Deluxe take complaints very seriously and would work on improving our quality. We would like to apologise on behalf of the staff and would only hope that you could provide us another chance to serve you better.

We are so sorry you had a bad experience while staying at our property. We are indeed a budget hotel and we cater ourselves to backpackers and tourists who are willing to live in the city centre with 24 hour access to transportation. Our goal at taj deluxe is to provide our guests a budget friendly stay so that they could enjoy the other ravishing perks Hong Kong offers. We will work on improving our service quality. We appreciate your feedback. We hope you could give us another chance in the future to serve you better.

Thank You for your response, our company manages the guest house inside the building the external factors are unfortunately out of our control all of your comments reflect what you felt about the building not our property located inside. Chungking Mansion was labelled as the world city as recent as 2017 and there is a mixture of Indian, Chinese , africans as well as tourists from all over the world residing inside the building. There are Indian restaurants, money changers, souvenir shops, jewellery stores as well as electronic stores located inside the building. Hong Kong is one of the most densely populated areas in the world, the property pricing are sky high and finding a budget hotel is difficult. We strive to serve people who are looking for a very reasonable stay in Hong Kong as the costs for our rooms are usually 10% of what an actual hotel would be. We make sure our guests understand that they are booking a guest house and not a hotel and thus our location and amenities reflect on the price. Once again we apologise that you felt such during your stay.