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Ulasan untuk The Luxe Manor

4.5 out of 5
The Luxe Manor
39 Kimberley Road, Tsim Sha Tsui, Kowloon

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 529 dari 1007 ulasan" "
Penilaian 8 - Bagus. 349 dari 1007 ulasan" "
Penilaian 6 - Cukup Baik. 96 dari 1007 ulasan" "
Penilaian 4 - Buruk. 20 dari 1007 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 1007 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Nobumi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
利便性が良い
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

NARCISO JABON

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay. Helpful staff.
Menginap 5 malam pada bulan April 2024

4/10 Buruk

Con

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Over the past 10 year hotel has been left to run down. Looking tied and staff service and communication poor
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Cheryl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved our stay at The Lux Manor and would highly recommend it. The staff were fabulous and knowledgeable and recommended areas to visit. I will definitely stay again when visiting Hong Kong
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Thomas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Goede plek middenin de stad. Personeel vriendelijk elk moment van de dag.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

kamlesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well behaved and cooperative staff . At checking Agnes was there .. she is well trained and co operative .
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Fumio

Disukai: Kebersihan, kondisi & fasilitas properti
綺麗です。場所も便利。
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Roza Salene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the street is a little noisy, but the hotel is fine and at a convince location. Close to everything.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Stanislav

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 10 malam pada bulan Maret 2024

8/10 Bagus

Rita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super helpful and friendly staff. Convenient location. Close to Tsim Sha Tsui MTR, shopping and restaurants. Room is kind of dark. Noisy sometimes. Building is backing to a street full of pubs. Next building is under renovations. Adequate for the price. Will stay there again.
Menginap 6 malam pada bulan Maret 2024

8/10 Bagus

Kyoko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
内装が素敵です。コロナ前よりアメニティが減っていましたが十分です。
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Su

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is nice.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Nina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and well- located. Very good breakfast.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kana

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
パジャマが無いのが残念だった
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

MASATOSHI

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
今回は平日のみ4泊5日で利用しました。 尖沙咀駅まで近く、周辺にはレストランも多く、ホテルで食事することなく住みました。 スタッフは、親切に対応いただき、気持ちよく過ごせました。 日本人としては、バスタブがないことと、バスローブがないことが残念でした。
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jennifer, London

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Hironori

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
素敵なホテルでした。
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Didn’t like the decor, but location very good.
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

YUKA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Jennifer, London

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just spent over a week at a the Luxe Manor. The hotel is very nice and comfortable rooms with a small fridge. The staff are so wonderful and friendly. Any problem or question you have they try to solve it for you. They get to know you on a personal level and it feels like a home away from home. The 24 gym is great and well equipped for its small size. The area is full of shops and restaurants. There is a supermarket nearby. I absolutely loved staying here and will be back for sure. Thank you for making me feel so welcome - Cary, Tony, Michael, Tommy and Mabel!
Menginap 10 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Wataru

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
日本人スタッフのジミーさんに大変お世話になりました。ダブルブッキングの宿泊施設の解消にも尽力していただきました。言葉の通じないスタッフも私の身振り手振りの要望に真剣に応えてくれ。ジミーさんが何時に来るからとつないでくれました。施設もサルバトールダリの好きなオーナーのセンスが私には心地よく感じられました。wi-fi、電気ポット、アメニティ、AC 電源、鏡、シャワーの圧力、体重計の設置など施設的にも十分でしたし、清掃スタッフもにこやかに接してくれました。4連泊してしまいました。
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Shuji

Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Taiki

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
向かい側のクラブが明け方まで物凄い音量のため眠れない。
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Thepharack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room is very spacious, great location, great staff and service, many restaurant choices, walking distant to the Victoria Harbor, two blocks from the Kowloon park and Nathan Street.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

TADAYOSHI

Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

DUKHWAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
숙소가 침사추이역과 가깝고 주변에 쇼핑센타와 먹거리등도많아서 아주 편리했다. 숙소도 아담하고 깨끗한 인상을 주었고 다만 호텔뒤에 바가 있어서 저녁늦게 소음이 들리는 것은 참을만은 했다. 그것 빼고는 또 이용해도 좋을듯 싶다.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Connie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Room a bite small everything good!
Menginap 10 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

ying

Disukai: Kondisi & fasilitas properti
People from this hotel are super super nice! Price is descent! Service was excellent! Will definitely recommend to everyone! Btw. Got scammed on the way to hotel from airport by the taxi driver who double the price. Be vigilant! Usually cost only 300hkd to get to the city from airport! Don’t pay and get ppl from the hotel if the price is not reasonable! They will help you!!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Takeshi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Andrea, Wallis Island

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel- not too busy. Staff is friendly and helpful. Lots of restaurants and shops in the area and a quick walk to the sea front. A most enjoyable stay.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Louis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Murray

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Twas a great place to rest our heads while travelling.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Abiko

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

YURIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Ka Kit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Shirley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great experience!
This is my second time staying in Luxe Manor. Staff was polite and friendly. Room was cosy. Both check-in/out are pleasantly fast and hassle-free.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

6/10 Cukup Baik

karim

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
TRES MOYEN
BON EMPLACEMENT RIDEAUX DE LA CHAMBRE SALLE LIT N EST PAS CONFORTABLE DU TOUT PROPRETÉ MOYENNE EQUIVEAUX A UN 3 ETOILES
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 3 Mar 2024
Dear Tres Moyen,Thank you for taking the time to share your feedback with us. We are saddened to learn that this particular stay did not meet your expectations. Please accept our most sincere apologies and please be assured that your comments highlighted have been shared and reviewed by the relevant departments as we are constantly looking for ways to better fulfil our guests’ expectations. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Sooyeon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was so good to stay. I strongly recommend this hotel.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Victor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay at the The Luxe Manor was just fine. The hotel is conveniently situated in TST. It is near the MTR, walking distance from Kowloon park, close to all sorts of shops and eateries, and provides the perfect home base for excursions around Hong Kong. I found the hotel to be clean and well maintained and the staff cordial and helpful. For the price, I thought it was a great value and would stay there again.
Menginap 10 malam pada bulan Desember 2023
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

lan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Proche de tout
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

jeonghee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
When I arrived in Hong Kong, I had a slight cold. I stayed at this hotel for 3 days. The room was adequate, but the heating system wasn't functioning, and the room temperature was 19 degrees when I attempted to sleep on the first day. Since it was after midnight, they promptly provided me with a portable heater and moved me to a new room the next day. In the new room, the heating worked fine, and they informed me that they had called an engineer to fix the issue. They apologized for the inconvenience of the chilly night. The staff service was perfect.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Yuri

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

GRAHAM

Return visit and very satisfied.
This is a great hotel. We have stayed here before, and it is still as good as it was. For Hng Kong a giant-sized room well kitted out - Wi-Fi worked perfectly - simple but well-prepared breakfast - good area close to MTR and A21 bus from the airport and the central park and some very good restaurants nearby- our go to when we are back in Hong Kong
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Shiro

Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Jeonghwa

Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bagus

Kwang-Sik

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Kenny Wong pada tanggal 4 Mar 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Almost prefect stay
The hotel aircon is quite noisy, the staff took the effort to help me change room, the changed room aircon still noisy. Other than that, no complains on the location, house keeping & staff politeness.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Kenny Wong pada tanggal 22 Jan 2024
Thank you for staying in The Luxe Manor and taking the time to share your feedback with us. We are sorry to hear about the air-conditioning issue caused disappointment for your stay. Please accept our most sincere apologies and please be assured that we take all your comment highlighted seriously and make necessary improvement as constantly look for ways to better fulfil our guests’ expectations. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Kenny Wong-Assistant Front Office Manager