Bagian depan properti

Ulasan untuk Acappella Suite Hotel

4 out of 5
Acappella Suite Hotel
8 Persiaran Sukan, Seksyen 13, Shah Alam, Selangor

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 86 dari 167 ulasan" "
Penilaian 8 - Bagus. 67 dari 167 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 167 ulasan" "
Penilaian 4 - Buruk. 1 dari 167 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 167 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

m

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kevin, Director pada tanggal 21 Des 2023
Thank you for your feedback and we take all negative feedback with upmost seriousness. We sincerely regret your unpleasant experience but would like to make good on these areas should you be willing to communicate with us on where you best feel are specific areas of improvement.

10/10 Sangat Bagus

Azlan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Kevin, Director pada tanggal 21 Des 2023
Thank you very much for your positive review and we hope you would consider us again in future.

2/10 Sangat Buruk

Wai-ying, Angela

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bed
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Abu Hasan, KUANTAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
👍
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Shafiya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Review
Hotel and staff were excellent. We opted for the breakfast and there were a variety of options available. Only thing I would suggest is that hair shampoo and conditioner as well as body lotion be provided as one of the amenities.
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Yoke Hwee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good, strategic location

10/10 Sangat Bagus

Mohd Yazid

8/10 Bagus

ABDUL RAHIM BIN

Menginap 2 malam pada bulan September 2022
Tanggapan dari Kevin, Guest Experience Director pada tanggal 7 Nov 2022
Thank you very much for your positive review and we hope you would consider us again in future.

8/10 Bagus

Law

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Smelly refrigerator
Everything is perfect except for the refrigerator as the refrigerator is smelly that we didn’t even dare to use it. We got our room near to the pool and is very noisy during daytime as the sound proof system is not good. Room is clean and bed is comfortable to sleep. Toiletries is also sufficient and bathroom is well maintained. No dishwash soap being provided but plate, cup all being provided. Do take note that you need to bring knife as no knife is being provided if you plan on buying fruit to eat in hotel room.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Kevin, Guest Experience Director pada tanggal 30 Nov 2021
Thank you for your review and we sincerely regret the unpleasant fridge experience. This has been highlighted to our Housekeeping Department for their action. With that, we hope this experience would not deter you from a future experience with us. We hope and look forward to another chance to make things right.

10/10 Sangat Bagus

Muhammad Reza Faizal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Kevin, Guest Experience Director pada tanggal 30 Nov 2021
Thank you for your positive review. We sincerely hope you would consider us again in future.

10/10 Sangat Bagus

Shanti

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Stay
Room was clean. Beds were comfy. This is my second stay in this hotel. All the SOP for Covid-19 were strictly followed by the hotel and also the by staff.
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Kevin, Guest Experience Director pada tanggal 1 Sep 2020
Thank you very much for your review and for your continued support and loyalty. We are pleased that you were comforted by the SOPs we have in place as we try our best efforts in maintaining a comfortable and safe environment for everyone's well being. With that, we look forward to welcoming you back again in future.

10/10 Sangat Bagus

Bernardine, South Africa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The children loved the swimming pool, the outdoor play area and the indoor kids club.
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari Kevin, Guest Experience Director pada tanggal 1 Sep 2020
Thank you very much for your review. We are absolutely delighted to hear that your family enjoyed the experience and we certainly hope you would assist us in promoting our hospitality offerings to others too.

8/10 Bagus

Emmanuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Maret 2020
Tanggapan dari Kevin, Guest Experience Director pada tanggal 19 Mar 2020
Thank you for your review. We hope you enjoyed your stay with us.

8/10 Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious suite
Location is mainly a business area, so not much in the way of sightseeing, but a handy location if you don't need to go into central KL. Near a main road, and the open design of the building means there is some road noise and the corridors are very warm. A number of restaurants in easy walking distance. Large swimming pool. Accommodation - all suites, very spacious with basic kitchen (but no washing detergent), lounge area and dining table. Good to see a refillable glass water bottle in the fridge, and liquid soap dispenser in the shower. Eating - Breakfast, huge selection of hot and cold Wi-fi - free, all over, good reception Summary - recommended for an overnight stay
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Kevin, Guest Experience Director pada tanggal 19 Mar 2020
Thank you very much for your positive review. We are pleased and delighted that you had a good stay with us and we look forward to welcoming you back again in future.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
An average apartment
Very average apartment, rooms are not very well maintained and no sound proof at all.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Kevin, Guest Experience Director pada tanggal 14 Feb 2020
Thank you for your review and we very much regret the experience. Hope you would give us another chance in future to serve you better given your feedback.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Kevin, Guest Experience Director pada tanggal 29 Jan 2020
Thank you for your review. We hope you had a good stay with us.

8/10 Bagus

soonbok

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Kevin, Guest Experience Director pada tanggal 24 Jan 2020
Thank you very much for your review . We hope you would consider us again in future.

8/10 Bagus

Philippe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place for families
Bel ensemble - chambre spacieuse et bien équipée. Le matelas peut-être un peu ferme pour certains ( pas de soucis pour moi mais cela pourrais gener certains). J'étais à Shah Alam pour des raisons de famille donc parfaite situation pour moi - sinon assez éloigné de KL. Plein de restaurants dans le coin. Très bon choix je reviendrais
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 7 Jan 2020
Thank you very much for your review and we hope you would consider us again in your future travel plans.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 26 Des 2019
Thank you very much for your review. We hope you would consider us again in your future travel plans.

10/10 Sangat Bagus

Nina

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A very nice place to stay. Breakfast was delicious. The room was big and clean.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 16 Des 2019
Thank you so much for your positive review. We are delighted to hear that you had a nice stay with us and our breakfast had met with your expectations. To this, we hope you would consider us again in your future travel plans.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best suite room
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 16 Des 2019
Thank you very much for your positive review. We are pleased to have provided you with a great experience and we hope you would consider us again in your future travel plans.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to amenities. Spacious and Comfortable. Worth the money.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 4 Des 2019
Thank you very much for your review. We are pleased and delighted to hear that your stay was comfortable and that you found us good value for money. With that, we hope you would consider us again in future.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Can't connect to wifi
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 2 Des 2019
Thank you for your review although we very much regret the WiFi issue you experienced during your stay. Nonetheless, we thank you for bringing this to our attention.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
시설도 깨끗하고 방도 생각했던거보다 너무 넓어서 좋았어요 저도 영어를 잘 못해서 의사소통이 어려웠고 주변에 놀만한곳이 딱히 없어서 조금 불편하긴 했어요
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 2 Des 2019
Thank you very much for your review and we are pleased to hear that you had a nice stay with us. With that, we hope you would consider us again in your future travel plans.

10/10 Sangat Bagus

Mohd jaafarudin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 1 Des 2019
Thank you very much for your positive review. We are delighted you had an excellent stay with us and look forward to welcoming you back again soon.

8/10 Bagus

khairul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 25 Nov 2019
Thank you very much for your review. We hope you would consider us again in future.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas
Need phone and mirror in the bedroom Towels are old and rough Floor dusty
Menginap 1 malam pada bulan November 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 15 Nov 2019
We much regret your unpleasant experience but nonetheless thank you for your valuable feedback. This would be forwarded onto the relevant department and we hope to improve this for the benefit of future guests. Hope you would allow us another opportunity to serve you again in future.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan November 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 13 Nov 2019
Thank you for your review. We hope you had a satisfying stay with us.

10/10 Sangat Bagus

Suhailah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
JOM BERCUTI DI ACCAPELLA , SHAH ALAM
SANGAT BAIK DAN SELESA DENGAN PEMANDANGAN MENGADAP POOL SERTA MAKANAN YANG SEDAP ,ENAK DAN BEST.SISTEM KESELAMATANNYA DIJAMIN SEKIRANYA KITA MEMBAWA ANAK2 KESINI. ACCAPELLA MEMANG TERBAIK.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 3 Nov 2019
Terima kasih kerana memilih untuk menginap bersama kami. Kami berasa bangga di atas perasaan anda dan kami menantikan kedatangan anda semula bersama kami.

10/10 Sangat Bagus

Mastura

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Give present like choclat.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 28 Okt 2019
Thank you very much for your positive review. We hope you would consider us again in your future tarvel plans. To this, we look forward to welcoming you back again soon.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 28 Okt 2019
Thank you for your positive review and we hope you would consider us in your future travel plans.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 30 Okt 2019
Thank you very much for your review.

10/10 Sangat Bagus

Nur Baiduri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 23 Okt 2019
Many thanks for your positive review. We hope you would consider staying with us again in future.

10/10 Sangat Bagus

wai hung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful!!
Menginap 2 malam pada bulan September 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 4 Okt 2019
Thank you so much for your perfect score review. We are most delighted to hear that your stay with us was wonderful and we certainly look forward to welcoming you back again in future.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have frequented this hotel more than 5 times. I luv that this hotel offers rooms liken of a homestay, but with affordable price. Very nice and i definitely will come again.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 4 Okt 2019
Thank you very much for your loyalty and we are delighted that you kind us good value for money. With that, we very much look forward to your next stay at your 'Home Away from Home'

10/10 Sangat Bagus

Che Mat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 4 Okt 2019
Thank you very much for your perfect review and we hope you would consider us again for your future travel plans.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 4 Okt 2019
Thank you very much for your review and we hope to welcome you back in future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel. Loved the pool. Room was great. Bathroom was modern. Not much around the hotel to do. We were there for a wedding so it was fine.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 4 Okt 2019
Thank you very much for your positive review. We are delighted that you had a good and pleasant stay with us. With that, we hope you would consider staying with us again.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan September 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 7 Sep 2019
Thank you for your review. We hope you would consider us again in your future travel plans.

10/10 Sangat Bagus

Bawadi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 25 Agu 2019
Thank you very much for your perfect score. We are delighted that your stay with us was pleasant and hope you would consider us again in your future travel plans.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Breakfast can be improved
Everything was perfect but the food selection of food for 4 star hotel can be further improved.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 21 Agu 2019
Thank you very much for your review. We appreciate your feedback on breakfast and will try our best to improve in this area. Glad that your stay with us was comfortable overall and with that we hope you will consider us again in your future travel plans.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is suitable when you have 3 or more people staying in as you not need to have an apartment for a short stay and still the amenities which any hotel provides.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 20 Agu 2019
Thank you very much for your review. We hope you would consider staying with us again in your future travel plans.

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 6 Agu 2019
Thank you for your review. We hope you would consider us again in future.

10/10 Sangat Bagus

Rajadurai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was really amazing!
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 31 Jul 2019
Thank you very much for your positive review. We are absolutely delighted to hear that your stay with us was an awesome one. With that, we hope you would consider staying with us in future.

10/10 Sangat Bagus

Sha adli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 29 Jul 2019
Thank you very much for your positive review and for the perfect score. We are delighted that your stay was great and we hope you would consider us in your future travel plans.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upgrade your wifi facilities its so slow
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 29 Jul 2019
Thank you for your positive review. We do however regret that issue you experienced with the WiFi and much appreciate your feedback to serve you better in future. Hope you would give us another chance to serve you in future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 22 Jul 2019
Thank you very much for your review. We hope you would consider us again in your future travel plans.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The people are very professional Eunice was a big help to me the staff provided small things such as printing emails providing envelopes at no extra charge the rooms are spacious and clean overall the property is excellent and plenty of Grab cars in the vicinity. Breakfasts are great and the food is excellent quality highly recommended price is very reasonable
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 22 Jul 2019
Thank you very much for your positive review. We are delighted to hear your had a great stay with us and we convey kind word onto Eunice. With your positive experience, we certain hope you would consider us again in your future travel plans.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location and breakfast
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 22 Jul 2019
Thank you very much for your review. We are pleased you enjoyed your stay and we hope you would consider us again in your future travel plans.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The comfortable rooms
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Kevin, Guest Experience Director pada tanggal 19 Jul 2019
Thank you very much for your positive review. We are pleased to hear that you had a comfortable stay with us and hope you would consider us again in your future travel plans.