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Ulasan untuk Aster Hotel Bukit Jalil

3 out of 5
Aster Hotel Bukit Jalil
Lot GC-08, Kompleks YJN, No 1, Jalan Jalil Perwira, Kuala Lumpur

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 7 dari 29 ulasan" "
Penilaian 8 - Bagus. 10 dari 29 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 29 ulasan" "
Penilaian 4 - Buruk. 0 dari 29 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 29 ulasan" "

6,8/10

Kebersihan

7,2/10

Staf & layanan

7,8/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Yee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Rafidah

Tidak Disukai: Staf & layanan
Free parking and near amnities
Menginap 4 malam pada bulan Oktober 2023

8/10 Bagus

Lim Guat, BANTING

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fact checked for everyone! 1. room are small - erm.... i got quite a big queen room with complete facilities and tea or coffee. I booked standard queen room. 2. no hot water - water heater was available in the room but can see few defect at the water heater and the bathroom. overall was not bad 3. bedroom area condition - my room smells was normal, while bedding can see a little bit of stains. bed bugs is still there cause me scratch here n there... everything in the bedroom seems quite well function and the room I got was nice....... 4. lobby condition - was awesome nice and they make it quite a good place to hang out awhile if you want to. reminder ! cash deposit is a must to prepare... prepare to park at outside building first for check in as there's a barrier gate will block the entrance to car park.
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Lee

Tidak Disukai: Kebersihan
The place is ok.
Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Kwang

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Incidents had to be dealt with, room cleaning staff were too lacking in manners and service to tenants, morning counter staff were polite.
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Yazid

Good
Menginap 1 malam pada bulan April 2023
Tanggapan dari Anna pada tanggal 5 Mei 2023
Thank you, Mr Yazid. We hope to see you again.

10/10 Sangat Bagus

Eugene

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Anna pada tanggal 27 Mar 2023
Thank you for taking your time to rate us. We are glad you enjoyed your stay. We hope to see you again.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One and a half stars
The hallways were dark. The room had water damage on the walls. The bathroom floor was wet as if someone had already in use it recently. We immediately booked another hotel and checked out about 15 minutes after checking in. We do not recommend this place unless you are on a tight budget.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Anna pada tanggal 7 Des 2022
Dear customer, we are very sorry to learn about your experience at our hotel. We currently are working with building management to resolve the water damage issue as it is also affecting our experience as their client. We hope they are able to resolve this soon. As for the wet bathroom condition, we'll let our housekeeping team to be more thorough and to dry the bathroom after cleaning was made. Thank you so much for taking your time to provide us your feedback. Should you encounter this in near future, do alert the staff on site to assist you better. Thank you.

8/10 Bagus

CHAN HUA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pricing is very affordable. The room is reasonably clean but my friend who stayed in another room complained that the room is smelly although we have requested for non-smoking room.
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Anna Aster+ pada tanggal 6 Nov 2022
Thank you so much for your kind review. We are so sorry that there're traces of smoke smell in your room. Sharing with you that we do not have any smoking room on premise, but some guests decided not to abide by the rule. Should you come again, please alert our staff about the issue on site so we can make arrangement for you. Thank you and take care.

8/10 Bagus

Nur

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great with parking but the cleanliness is average
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Abdul Halim Hafizuddin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Newly renovate.. Very good price for the room u get..
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Anna Aster pada tanggal 22 Jun 2022
Thank you for staying with us. Look forward to see you again.

10/10 Sangat Bagus

Revathi Malayalam

Disukai: Kebersihan, staf & layanan
Good
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Anna Aster pada tanggal 17 Mei 2022
Thank you for staying with us. Look forward to see you again.

8/10 Bagus

Chong

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Room cleanliness was disappointed, feel itchy after sleep on the bed, the blanket got some black color dots on it, which i don't know what it is. The free towel and the water heater seems like being used.
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019

2/10 Sangat Buruk

Traveler terverifikasi

The hotel didn't receive (at least the said so) the booking confirmation so our friends had trouble with check in. I had to forward to the hotel the mail receved by Expedia on which was shown the itinerary number and the evidence of payment.
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spacious room Basic amenities (it's a budget hotel afterall) Parking under the building with 24 hrs guarded Easy accessable. There are convenience store beside the hotel
Menginap 2 malam pada bulan Agustus 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not suitable to stay
Menginap 2 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2018

6/10 Cukup Baik

Tom, Johor

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
値段相応のホテル
割と静かでよく寝る事が出来る 蚊が多い 窓ガラスの取っ手が壊れていて 閉まらない 値段が安いので我慢出来ます 駐車場があり、便利 駅も近い
Menginap 2 malam pada bulan September 2018

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2018

6/10 Cukup Baik

Traveler terverifikasi

I stayed there for 4 nights.. but they clean my room for only ONCE! And that was after i asked them to do so.. sigh.. We didn't get the mineral water replaced, nor the bath gel/shampoo, and the rubbish wasn't collected.. so sad because you PAY for FOUR days, but you were treated like you pay for only ONE day stay. Another thing, they promised me that I was allowed to use their fridge to store my stuffs (fruits) - I did contact them before making reservation to ensure that I have hotel with such service as I couldn't live without fruits due to some medical reasons. Based on the text conversation, since they don't provide any mini fridge inside room, therefore they assure me that their staff will help me keeping my fruits using hotel fridge without any problem. Upon arrival, I did request for such service, the hotel staff took the fruits and said OK. But LATE AT NIGHT (it was 11.55 PM) when I already fall asleep my room was heavily knocked and i received several calls which made me awake. When i picked up the call (as I am so scared to open the door as I don't know who was the man outside) the hotel staff said that they CAN'T KEEP my fruits in the hotel fridge? WHATTT? After 6 HOURS then only u tell me???? And late at night you disturb me just to give excuses... FAKE PROMISE. Hard to find eateries nearby, the one below the hotel (nasi lemak) wasn't open during my stay. Free parking is only for one car, so if your family bring more than 1 car then the rest have to pay.
Menginap 4 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2018

10/10 Sangat Bagus

Mrs, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel
Nice Hotel, close the LRT station, Bazar Makan Muhibbah
Menginap 1 malam pada bulan Mei 2018

6/10 Cukup Baik

NURMAIZA

Disukai: Staf & layanan, kenyamanan kamar

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
not comfortable
We had experienced stay at Aster Hotel start from Dec-2016 till now for check up with Dr Hamid Arshat. Day to the day is getting worse service, cadar and bantal very dirty and smelly! we see cockroach near the bed!
Menginap 1 malam pada bulan Januari 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Hotel is a little out of the way however staff is incredibly pleasant and approachable.
Menginap 4 malam pada bulan Desember 2017
Tanggapan dari ASTER HOTEL pada tanggal 20 Des 2017
THANKS FOR YOUR FEEDBACK. DO COME AGAIN NEXT TIME.