Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur
Cek ketersediaan

Ulasan untuk Mandarin Oriental, Kuala Lumpur

5 out of 5
Mandarin Oriental, Kuala Lumpur
Kuala Lumpur City Centre, Kuala Lumpur

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 739 dari 1005 ulasan" "
Penilaian 8 - Bagus. 189 dari 1005 ulasan" "
Penilaian 6 - Cukup Baik. 46 dari 1005 ulasan" "
Penilaian 4 - Buruk. 17 dari 1005 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 1005 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Nani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bersih nyaman . Berada di pusat kota.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Frank P Stocek pada tanggal 11 Jul 2019
Dear Nani Thank you for your positive feedback and the excellent score. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

10/10 Sangat Bagus

Manoj

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent quality Hotel
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jing Ying

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love the location that it’s near the shopping malls! Staff were attentive to send up a belated birthday cake for my partner, such pleasant surprise! Service is great! Staff were polite and smiley at all times!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Martin Schnider pada tanggal 23 Mei 2024
Dear Jing YingThank you for your feedback and the excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Takei

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is very kind and the location is very convenient for shopping and night activity
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Martin Schnider pada tanggal 23 Mei 2024
Dear TakeiThank you for your feedback and the excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Angel David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Todo excelente
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Martin Schnider pada tanggal 17 Mei 2024
Dear Angela DavidThank you for the excellent score for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Shakil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Martin Schnider pada tanggal 17 Mei 2024
Dear ShakilThank you for the excellent score for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Will

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 3 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 17 Mei 2024
Dear WillThank you for the excellent score for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Santiago

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vista a las torres franca desde mi recámara . El servicio de concierge y excelente!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Martin Schnider pada tanggal 17 Mei 2024
Dear SantiagoThank you for the excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Bagus

HASSANE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Un rénovation des chambres devient nécessaire
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Martin Schnider pada tanggal 17 Mei 2024
Dear HASSANEThank you for your feedback.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

MASAMI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ホテルのサービス、ロケーション、どれをとっても最高です！いつも利用させてもらってます！
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Martin Schnider pada tanggal 9 Mei 2024
Dear MASAMIThank you for your lovely feedback and excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Nikki

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service, clean rooms and very convenient.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 7 Mei 2024
Dear NikkiThank you very much for the excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Ben habel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and food
Menginap 6 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 30 Apr 2024
Dear Ben habelThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Le

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Money aint green
Menginap 2 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 30 Apr 2024
Dear LeThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Miyuki

Menginap 1 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 17 Mei 2024
Dear MiyukiThank you for the excellent score for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Bagus

Christopher, Atlanta

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Overall a nice property. My only critique would be related to staff follow through. I requested a car service from the airport. None arrived. I booked a tour through the concierge only to show up at the designated time with no record of the booking.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 17 Apr 2024
Dear ChristopherThank you for your feedback and we have noted your comments on the airport transfer for review to improve our service level. My sincere apologies for the inconvenience caused on this occasion.We greatly appreciate your kind patronage and hope to see you again soon.Best regards,

8/10 Bagus

Jimmy, Los Angeles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reception staffs need more training, upselling room upgrade with MO option, final invoice has double billing. Had to call to get it revised and credited.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 17 Apr 2024
Dear JimmyThank you for your feedback and we have noted your comments on our reception service for immediate address to improve our service level. My sincere apologies for the inconvenience caused on this occasion.We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay the next time.Best regards,

10/10 Sangat Bagus

OXANA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 26 Apr 2024
Dear OXANAThank you for the excellent review. We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

peter, Grimsby

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone
Menginap 3 malam pada bulan April 2024
Tanggapan dari Martin Schnider pada tanggal 12 Apr 2024
Dear PeterThank you for your feedback and excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

BABAK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A great place that I plan to stay again at soon. The staff are friendly and helpful, including specially Aslam and Fendi who are so service-minded and cheerful which is always nice!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 3 Apr 2024
Dear BABKThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Manisah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Impeccable service
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 1 Apr 2024
Dear ManisajThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Bagus

mang ting cindy chow

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good location, big shopping centres next door, lots eateries around too. Happy with our shopping everyday.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 1 Apr 2024
Dear mang ting cindyThank you for your feedback and we are happy to hear that you had an enjoyable stay. We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Rhys

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel, absolute luxury and incredible service
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 1 Apr 2024
Dear RhysThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

SATOMI

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 22 Apr 2024
Dear SATOMIThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Ralf

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles bestens, super Lage. Von hier aus ist alles sehr gut erreichbar. Sehr freundliche Mitarbeiter jederzeit verfügbar 👍
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 1 Apr 2024
Dear RalfThank you for your feedback and 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Bagus

Peter, Nuernberg

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 17 Apr 2024
Dear PeterThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards,

10/10 Sangat Bagus

Sei

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
マンダリンとしては価格を控えめにしてくれている。それで持って朝食などは美味しいし品数も多い。 クラブアクセスをつけましたが、アフタヌーンティーはそれほど。カクテルタイムは軽食などですけど美味しいものも👍 スリアKLCCに隣接しているので雨でもショッピングや食事に困らないのは最高。 タイムズスクエアくらいまでなら歩いてもさほど苦にはならないです。日陰さえ通れれば、、 スタッフの方も悪い印象は一切受けませんでした☺️
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 1 Apr 2024
Dear SeiThank you for sharing your feedback and your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

YUYA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 1 Apr 2024
Dear YUYAThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Makito

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 1 Apr 2024
Dear MakitoThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Nap

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent, friendly staff
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 21 Mar 2024
Dear NapThank you for your 5/5 post!We greatly appreciate your kind patronage and look hope to see you again soon.Best regards

10/10 Sangat Bagus

takashi

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 9 Apr 2024
Dear takashiThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Bagus

Andrew

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
We were in room 704, 3-bedroom executive suite and throughout the night we heard the lift bell sounding, very disappointing for an expensive suite.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 21 Mar 2024
Dear AndrewThank you for your feedback and we have noted your comments on the lift bell sound for review to ensure our guests' experience. Please accept my sincere apologies for the inconvenience caused and we have also updated your guest profile to ensure a room away from the lift for your future visitis.We greatly appreciate your kind patronage and look forward to welcoming you back to our hotel for a seamless stay the next time.Best regards

8/10 Bagus

Hirofumi

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 3 Apr 2024
Dear HirofumiThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Hiroshi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hospitality. Every staff supported us with warm heart. I felt very good OMOTENASHI !
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 13 Mar 2024
Dear HiroshiThank you for your excellent feedback and review.We greatly appreciate your kind patronage and hope to see you again soon!Best regards

8/10 Bagus

AYAKA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 21 Mar 2024
Dear AYAKAThank you for your kind review.We greatly appreciate your kind patronage and look forward to welcoming you back to our hotel in the near future.Best regards

10/10 Sangat Bagus

Toby

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient and very nice location. Staff was EXTREMELY friendly and accommodating.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 7 Mar 2024
Dear TobyThank you for your feedback and 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

GO

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The event on first floor was so noisy. This is only disappointed for us.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin Schnider pada tanggal 12 Mar 2024
Dear GOThank you for your kind review and we have noted your comments on the noises on the floor for review to ensure our guests' expectation. Please accept my sincere apologies for the inconvenience caused on this occasion. .We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay in the future.Best regards

10/10 Sangat Bagus

Roxanne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were very nice and clean. The staff were very helpful and friendly
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 7 Mar 2024
Dear RoxanneThank you for your feedback and 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

MHDY, San Juan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 5 Mar 2024
Dear MHDYThank you for your 5/5 post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Judy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Most everyone was very nice. There were a few incidents where the customers were very rude. The waiters were not the most attentive in the restaurant
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 7 Mar 2024
Dear JudyThank you for your feedback and we have noted your comments on our waiters for review to improve our service level. We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay in the future.

10/10 Sangat Bagus

Warren

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 25 Mar 2024
Dear WarrenThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cosy and convenient location! However, slamming of doors by guests on same floor in early hours of the morning disturb a good night sleep! and Airconditioning sound obvious in this room. Previous stay always been good so was quite disappointed this time.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 5 Mar 2024
Dear AmandaThank you for your feedback and we have noted your comments on the noisy aircon in the room for immediate address to ensure our guests' experience. Please accept my sincere apologies for the inconvenience caused.We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay in the future.Best regards

10/10 Sangat Bagus

MARIANA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Vale muito a pena hospedar no Mandarin
Hotel excelente, café da manhã muito bom. Está super bem localizado!!! A academia é MUITO bem equipada!!! O quarto que escolhemos achamos pequeno mas fora isso foi tudo ótimo!!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 28 Feb 2024
Dear MARIANAThank you for your wonderful feedback and excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was my first time staying at the Mandarin Oriental in Malaysia. Staff is extremely nice and polite and really tries to help. They accommodate as much as they can. The rooms are spacious and fine, but could use an update. Even some of the buttons lost its coating. The room had a weird smell, but I assume it's probably from a cleaning agent. At least I know the room is clean. There was an unknown charge during checkout, but as soon as I mentioned it to the staff, they corrected it. The water pressure in the shower is the best. The best things about the hotel are the staff, location and building. I will definitely stay again next time I'm in town.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 5 Mar 2024
Dear JessicaThank you for your feedback and 5/5 post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Chheng

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 28 Feb 2024
Dear ChhengThank you for your 5/5 post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Hui

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 28 Feb 2024
Dear HuiThank you for your 5/5 post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Bagus

Adrian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 28 Feb 2024
Dear AdrianThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

6/10 Cukup Baik

Yuk-Choi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
My room was next to fire exit door which was seldom closed. Room was noisy, one could clearly hear when one's neighbours took their shower. The property facilities are dated and require major renovations.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 28 Feb 2024
Dear Yuk-ChoiThank you for your feedback and our sincere apologies on the noises from the next room. Rest assured that we have noted your comments for review to ensure our guests' expectations.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Phrabjevan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 28 Feb 2024
Dear PhrabjevanThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Sangat Bagus

Corinthia

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 21 Mar 2024
Dear CorinthiaThank you for your 5/5 post!We greatly appreciate your kind patronage and look hope to see you again soon.Best regards

10/10 Sangat Bagus

D T

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay, not as flash as other hotels in this chain but then price reflects this. Service amazing. One complaint was too many kids in the pool, not relaxing at all.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Martin Schnider pada tanggal 28 Feb 2024
Dear D TThank you for your wonderful feedback and excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards