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Reviews of The Explorers Guesthouse and Hostel

2 out of 5
The Explorers Guesthouse and Hostel
No 128 and 130 Jalan Tun H.S Lee, Kuala Lumpur

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 140 reviews" "
Rating 8 - Good. 56 out of 140 reviews" "
Rating 6 - Okay. 10 out of 140 reviews" "
Rating 4 - Poor. 5 out of 140 reviews" "
Rating 2 - Terrible. 2 out of 140 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. Near the pasar seni station.
Stayed 3 nights in Mar 2024

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No idea how this property has such high reviews. We left almost immediately and booked ourselves somewhere else nearby. The room was very basic, which would have been fine, but was also not clean. Sheets and beds had stains, traces of bed bugs, and only a dirty looking blanket to cover you that didn't look like it had been washed. Staff member barely reacted when we handed back the keys and said we were leaving - just rolled his eyes and took the key, so I assume we aren't the first to leave early!

8/10 Good

Zeeshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Tanzeel on 25 Dec 2019
THANK YOU

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Has potential, but stinky carpet must go
The carpet in the guest rooms smells very bad. Carpet needs to be pulled up ASAP. Otherwise it's a nice place, friendly staff.
Stayed 3 nights in Nov 2019
Response from Faisal on 4 Dec 2019
We apologise for your bad experience. We could look into the smelly carpet if you could tell us the room number, we cannot predict since we did not receive any such complaint from anyone at least in past 6 months

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Riwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Explorers Guesthouse was a great place to stay for a few days in Kuala Lumpur. It was clean, quiet and comfortable. Staff were very friendly and always available. There is a free light breakfast (toast and assorted jellies), coffee and tea, and WiFi throughout the building. The location is centrally located near Chinatown, several markets and is within walking distance of KL Eco Park.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The guy at reception was unhelpful I can say. When I asked place, just explain Virvary but not clear enough of course. and when I asked him more detail, he said “just cross over the road and you can see “ and in the end I couldn’t find it :( he shouldn’t be like that if you he is at receptionist Shower water is very very weak.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN.WIFI ONLY IN RECEPTION AREA THOUGH.
VERY CLEAN AND COMFORTABLE. ONLY DRAWBACK IS THAT THE WIFI ONLY WORKS IN THE RECEPTION AREA.SHAME.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, near central market
we are 4 backpacker. we reserved bunk bed room. there are 3 floor each level have 2 toilets 2 bathrooms. there're quite silent. Suitable for relaxation.
Stayed 2 nights in Sep 2017

8/10 Good

beth, UK

Liked: Staff & service, room comfort
Nice!
I've stayed in worse but I've also stayed in nicer hostels. Overall it was nice, the staff were friendly and helpful with finding things to do. The area was perfect for walking everywhere, plenty of food close by. The beds were comfortable. The rooms were quiet at night also which is a bonus! They could improve the condition of the bathrooms and the rooms. I also think wifi in the rooms would be nice but having to go down to the common area isn't the end of the world. The breakfast was okay, but the mix of peanut butter and jams was a little annoying when guests would stick the same peanut butter cover knife in the jam - making it unusable for me with a peanut allergy.
Stayed 7 nights in Aug 2017

8/10 Good

Sadigatou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly reception staff
The reception staff is very friendly and welcoming and this makes all the difference. Used to go to back home but very inexperience and unwelcoming staff made me swap. This is a far better place in KL.

10/10 Excellent

Belle, Kota Kinabalu

Liked: Cleanliness, property conditions & facilities, room comfort
Very Good!
This accommodation was very clean and comfortable; I stayed in a 4-bed female dormitory.I got the top bunk since the lower bunk was taken and it was very comfortable. I'm lucky my roommate was very kind and understanding. The shared bathroom was very clean and well decorated as well. The location is very good, walking distance to most of the interesting places, it's also near the Pasar Seni LRT Station so it's very easy to commute from here. The best thing is it's only RM3 Uber ride (15-20 mintutes walk) to Changkat Street, the best nightlife around town.

8/10 Good

Roddy

Liked: Property conditions & facilities
Disliked: Room comfort
Great stay in the centre! Great value for money, would make it a better stay if the beds had been slightly comfier! All in all a good stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly friendly staff, very helpful and accommodating. I arrived WAY too early on the day I was supposed to check in and they figured things out very easily. There's constant cleaning so the place is very clean and spotless. If you're looking for a PARTY hostel, this is not it. It's a generally very quiet place run by a caring family.

10/10 Excellent

Thomas, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely amazing stay. Friendly staff, very clean, good facilities and prime location. Would recommend the place any day if you're staying in China Town.

10/10 Excellent

Aussie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home.
My only query would be. .. Why was a group of three women moved from one four bed room to another four bed room? It didn't make sense and did cause a problem with things being left in the first room that were needed for travel. ... the new tenants did not think to take those items to reception causing a flight to be missed. I don't blame the staff for my forgetfulness but the unnecessary move....

8/10 Good

IBRAHIM

Liked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, secure lockers would be appreciated!
Good stay in a good hostel in a central location.... Just needs larger and secure lockers, has the small flimsy ones that can be easily broken in to....

10/10 Excellent

Murat, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Explorer's Guest House is perfect place to stay. Public transportation is so easy and it is only 5-10 minutes away from here. Staff were great, rooms, shower, toilet was clean. We will surely stay again once we are back in KL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great stay due to location. Room with no window was a little disorienting but air con saved us. Was very good being so close to Pasar Seni station.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HAFIZ AIZAT, Kajang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location, cozy, worth the price
Cozy room, just a bit mosquitoes issue, very silent, love the bed, wifi only at the lobby, cozy lobby, felt like my 2nd home away from home... Ideal for marathoners since it is 700m from Dataran Merdeka, starting line for SCKLM, the most happening race in Malaysia.

2/10 Terrible

Alice, Belfast

Disliked: Property conditions & facilities, room comfort
basic room, better sister hotel.
Didn't stay, was shown room and not as described, reception staff offered a sister hotel 2 min walk away with many more facilities and looked ten times nicer, for no extra cost. accepted offer, went elsewhere, much much nicer place called 1000 miles hotel :)

8/10 Good

Mark, Cambodia

Liked: Staff & service, property conditions & facilities
My stay at The Explorer's Guesthouse
I enjoyed my stay at The Explorers Guesthouse. The staff were friendly, accomodating and very helpful. The Guesthouse is plain but when you enter there is a hominess about the place. It is a haven for backpackers but it was amazing to listen to the stories they had. It was like reading a book except you heard it live. THE Guest house is a short walk to Chinatown, The Central Market, a multitude of restaurants and the mass transit system. I felt safe walking alone both day and night. The Guesthouse was clean and always smelled fresh. The shared bathrooms were just as clean. Toast, coffee and tea were offered every morning on a self serve basis. Actually, the coffee and tea are available anytime. The rooms are small but not too small. I had a private room but there are shared rooms as well-Backpackers are always trying to save money. It is not a fancy place but, as I stated before, it is very homey. I found The Explorer's Guesthouse refeshing and down to earth and I wouldn't hesitate staying there again.

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Karma, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Social hostel with great staff, close to Chinatown
Explorers is so close to central market, the main Chinatown drag and Pasar Seni station (just one stop from Sentral). It almost doesn't matter that they're a great hostel too. Clean, chilled out and a great place to make friends.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice staff
People nice; clean; good location; good WIFI; free breakfast; Drawbacks: 1) share restrooms; 2) have mosquitos

10/10 Excellent

kwun ying, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hostel
Everything is good.staff is great and helpful. Good location. Near the LRT station. Easy to access from the airport. Near the China town, central market and other sightseeing place. No wifi only available in lobby.people stay there to get the wifi, so you can talk and meet new friend. It is my first time to stay in hostel. I really love it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hostel close to everything.
This was an overall pleasant stay. I requested single room in this hostel and was given a room two floors above the entry level. Clean facilities and shower. Hot water shower is available but heat of Kuala Lampur will make you appreciate the shower without turning the heater. There is no help available to take your luggage to higher floors and internet is only available in lobby.

6/10 Okay

Chandler H., Aurora, IL

Liked: Staff & service
in the heart of KL Chinatown (3.5 stars out of 5)
Located in the heart of KL Chinatown, it's a haven for backpackers from around the world. PROS: reasonable rates; helpful staff; good front-door security system // CONS: wi-fi in the lobby only (not in the rooms); very basic breakfast (bread, jam & coffee/tea); no private bath (shared co-ed bathroom per floor); basically, no furniture in the room; leaving shoes in the lobby area (no shoes in rooms). It was my teenage son's first backpacker hostel experience. He liked it.

10/10 Excellent

Hannah, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already wanting to go back.
Very clean and efficient! Super close to everything, we walked everywhere. Own a/c in room was a big plus. Very tidy bathroom/kitchen/lounge. Superb value for money.

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Irina, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel
This guest house is more like a hostel, and has nice sociable atmosphere if you're looking to meet fellow travellers, but is also quiet if that's what you're looking for. The staff was friendly and informative. I gave 4 out of 5 as the room wasn't cleaned (didn't bother us, but something we came to expect after months of traveling) and internet only worked in the common area downstairs. Also gave 4 out of 5 to room comfort as there was no proper place to hang or put away your stuff and some sockets didn't work. Overall very nice and good location for tourists.

10/10 Excellent

Charles, Newmarket, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
Stayed there for 5 nights over new year, great location right next to China town and the reggae bar should you be looking to meet up with other travellers, staff are friendly and really helpful. Showers and toilets are nice and clean. You can walk to the towers in about 20 - 30 minutes or just go a couple of stops on the public transport, there is a bus stop right outside the hotel going into town. They have a great public area of its a big tv, wifi, unlimited tea and coffee, they sell beer at the front desk. Dorms have good air conditioning. Would recomend, I met loads of other travellers while staying there.

6/10 Okay

Diane, adelaide

Liked: Staff & service
Disliked: Property conditions & facilities
little gem
only stayed one night, very conveniently located short distance from train station...if you can read a map! the first room was smelly ( feet) the staff had no qualms in changing rooms, they were very friendly and helpful. breakfast was adequate but would def stay there again. value for money for sure.

10/10 Excellent

Laura, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect home in a foreign place.
Good location is so crucial when you really travel there. Apart from strategic location, it is cozy, romantic and convenient. Much better than a budget hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
stay here
Great place, great location, friendly staff!

8/10 Good

Laurie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Explorers Guesthouse
The location was good, across the road from China town with lots of places to eat, Central and China town markets less than a five minute walk away, and only 5-10 minute walk from the closest train station. Friendly staff, who were always willing to help out with any questions or advice on which day trips to take. Facilities were clean and modern. The only negative I could think of was the wifi only worked on the ground floor, not in the rooms.

10/10 Excellent

Tharjan, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and brilliant
I went for 1 week and stayed whilst I attended a friend's wedding. I thought "hostel -it's gonna be noisy, unclean, unhelpful, but hey ho it's cheap." To my surprise, it was clean, comfortable, there is always someone friendly at reception that helped with taxis and advice. Whilst I was there, it was full of hippy travellers in their mid twenties that were travelling around SE Asia and so there weren't loudish brutes that kept up all night making noise. In fact the nights were very quiet. I would definitely stay again

10/10 Excellent

Yatendra, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Guesthouse Located in KL's Heart
Had a good experience at the Guesthouse. Was staying in the Twin-sharing room (No Windows). You have access to the roof which offers a pleasant view. The rooms are clean. The bathrooms and loos are also well maintained (shared). Would advise you to get your own shampoo and shower gel if possible. The lady at the front desk, Ivy, is a gem of a person. Very helpful and gives good advice. You get to meet a lot of people from all around the world. They serve free breakfast (Bread with a choice of spreads plus Tea/Coffee) and there is free high speed internet access. Overall, fantastic experience at this place. Much recommended!

10/10 Excellent

Tien Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境還不錯的旅館
旅館附近有中央藝術坊 (Central Market), 走路到茨廠街市場 (Jalan Petaling) 或是嘉美回教堂 ( MasjidJamek )也很近. 櫃台的服務人員也很友善
Stayed 1 night in Oct 2023

10/10 Excellent

Florian

Liked: Staff & service, property conditions & facilities, room comfort
Nice location and simply good hostel
Great youth hostel, very easy to live thanks to the staff Stayed in a 4 mixed bedroom which had A/C
Stayed 2 nights in Sep 2023

10/10 Excellent

Low

Stayed 1 night in Dec 2022

8/10 Good

Fabrice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from sagor on 17 Oct 2022
Thanks for your valuable review

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2020