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Ulasan untuk Arena Boutique Hotel Kuala Terengganu

3 out of 5
Arena Boutique Hotel Kuala Terengganu
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 18 dari 41 ulasan" "
Penilaian 8 - Bagus. 12 dari 41 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 41 ulasan" "
Penilaian 4 - Buruk. 4 dari 41 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 41 ulasan" "

7,8/10

Kebersihan

7,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

KimTong

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Tan Poo

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Soon Keong

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location in the downtown.
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Used to be nice but it’s dirty now.
The room used to be good but it’s very dirty now. Hair and dust are everywhere which can be easily wiped but yet not. So don’t expect it’s clean for other things such as bedsheet and curtain. Asked for receipt, staff said they will email but as of now didn’t receive any. When I called them back, they asked me to wait for it. It’s been a week already.
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Zlyana

Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Harveen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

ZINYEOK

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Munizah

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..

10/10 Sangat Bagus

Isma Adhha

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Mohd Naim

Menginap 3 malam pada bulan Desember 2022

4/10 Buruk

LOW

Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Menginap 1 malam pada bulan April 2022

2/10 Sangat Buruk

Neil, Petaling Jaya

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Menginap 3 malam pada bulan Maret 2022

6/10 Cukup Baik

Emily

Menginap 1 malam pada bulan Februari 2022

8/10 Bagus

Hasbuhaidi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing services except the room locked too early before 12 pm.
Menginap 2 malam pada bulan Desember 2021

10/10 Sangat Bagus

Eileen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy bed
Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Menginap 1 malam pada bulan Oktober 2021

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kk
Location of hotel is very convenient with banks just across the road and very near to city
Menginap 2 malam pada bulan Agustus 2021

10/10 Sangat Bagus

MOHD SAMSUL

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
👍👍👍
Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Smelly pillow and bed sheet
The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell. If this can be improved, I’ll definitely give 5/5 star. Overall it’s good.
Menginap 2 malam pada bulan Juli 2021

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Cheap. rooms are noisy because of noisy staffs
All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
Menginap 1 malam pada bulan April 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
New, clean and comfortable hotel
New, relatively comfortable hotel. Rooms are a bit barebone and could be better designed. But everything is clean and functional. One let down was the staff, who were not very friendly.
Menginap 2 malam pada bulan September 2020

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable, cozy, good staff. The parking a little bit far and share with outsider even though you dont need to pay for the parking. Sometime it's hard to find a parking spot and a little worried about your car as it far from the hotel. I suggest to prepare a parking space for the guest only.
Menginap 4 malam pada bulan Februari 2020

10/10 Sangat Bagus

Serene

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and chic design room, good service even though we need to be patient during check in due to limited persons allowed at the counter now. Location is excellent, close to Chinatown and they have dedicated parking behind the hotel.
Menginap 1 malam pada bulan Agustus 2020

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lousy room with cheap rate so is not cheap
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2020

10/10 Sangat Bagus

LIM

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
I've booked premium king room during my business trip and it is very good.
Menginap 2 malam pada bulan Juni 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New hotel, good location
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

S

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the room is large, basic amenities in room but got everything that i need, near to self laundry, pharmacy and next to restaurant with good food, bathroom is very nice and modern, water heater and pressure are good. recommended and will stay again for my next visit
Menginap 3 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Recommended!
It's a great place to stay, their hotel is clean and the service is good. The place basically is in the centre of the city so it's easier to go anywhere by car or you can even walk. However, bear in mind that it doesn't have small refrigerator in the room and they don't have an air ventilation in their bathroom. But anything else is great!
Menginap 2 malam pada bulan Maret 2020

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, kenyamanan kamar
new but unclean hotel
People are nice though slow but it’s ok. Hotel is new and nice and modern deco. I think these the reasons people rated high for this hotel. To me, besides nice, hotel MUST BE clean. I found hairs (Not mine) on top of the bedsheet and under the blanket. This indicated they did not change the sheets which is gross.
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Steen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fair price
We stayed one night at Arena Boutique Hotel Kuala Terengganu. We were very satisfied. Clean hotel. Fair and low price. Close to China town and waterfront. We Can highly recommend this hotel.
Menginap 1 malam pada bulan Maret 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The service of front desk staff on 21/02/20 is disappointing.They cannot explain clearly to customers on the confusion of availability of the room due to changes in check-in. They should improve their communication skill and customer service.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Debbie, Edmond, OK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved how clean it was and how friendly the staff was.
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Shu Lin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
After refurbished, nice and comfy.
Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such a very details finishing in every edge of the area. Keep it up !
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
location was great and convenient because of many banks were nearby the hotel, and the cleanliness was fabulous, super satisfied, will still stay in here if next time visit TERENGGANU!
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Wong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020